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All Rights Reserved © Alcatel-Lucent 2007, #####
Alcatel-Lucent :
Customer Focussed Testing
(CFT)
All Rights Reserved © Alcatel-Lucent 2007, #####R37v CFT presentation
1 Intro
All Rights Reserved © Alcatel-Lucent 2007, #####R37v CFT presentation
IntroAlcatel-Lucent claims industry-first 200 milion DSL line shipments
Paris, March 4, 2010 – Alcatel-Lucent (Euronext Paris and NYSE: ALU) today announced that Telefónica is receiving the 200 millionth digital subscriber line (DSL) shipped by Alcatel-Lucent –a unique and important milestone for the DSL industry, demonstrating the company’s ongoing leadership in this space.
Alcatel-Lucent today announced that according to industry analyst firm Dell'Oro, it continues to lead the broadband access market with a DSL market share of 40%. With more than 180 customers having deployed the ISAM product portfolio (including 80% of the world's top 20 DSL service providers). Alcatel-Lucent continues to be the undisputed leader of the DSL market.
All Rights Reserved © Alcatel-Lucent 2007, #####R37v CFT presentation
Intro
All Rights Reserved © Alcatel-Lucent 2007, #####R37v CFT presentation
2 Product Evolution
All Rights Reserved © Alcatel-Lucent 2007, #####R37v CFT presentation
Product Evolution : PSTN
PSTN
POTS line
03/240.84.90
S12 - Local
S12 - Toll
S12 - Local
S12 - Toll
POTS line
02/255.34.56
PSTN = Public Switched Telephone Network POTS = Plain Old Telephony Services (including Fax & Modem)
All Rights Reserved © Alcatel-Lucent 2007, #####R37v CFT presentation
Product Evolution : Narrowband Internet Services
PSTN
Analogue modem (POTS line)
S12 - Local
S12 - Toll
S12 - Local
Internet
DialIn Server (RAS)
Narrowband Dial-In Internet Services (Speed <= 56kbps)
Analogue modem (POTS line)
All Rights Reserved © Alcatel-Lucent 2007, #####R37v CFT presentation
Product Evolution : DSLAM (Digital subscriber Line Access Multiplexer)
PSTN
DSLAM
Splitter
DSL Modem
Internet
ATM
BRAS
PSTN Offload for Internet Traffic - Broadband Internet Services (ATM-based Access) ADSL = Asymmetric Digital Subscriber Line (e.g. 2Mbps downstream & 128 kbps upstream) 1996 : ADSL Technology introduced by Martin de Prycker (Alcatel)
Narowband
Broadband
All Rights Reserved © Alcatel-Lucent 2007, #####R37v CFT presentation
Product Evolution : IP-DSLAM
PSTN
Internet
IP
ISAM 7302
IP-DSLAM – Ethernet/IP-based Access Need for more bandwidth : ADSL2+, VDSL, VDSL2 (e.g. 100 Mbps) Need for more Services (Triple Play : HSI – Video – Voice) : 8 Traffic Queues
Splitter
Narowband
Broadband
All Rights Reserved © Alcatel-Lucent 2007, #####R37v CFT presentation
Product Evolution : GPON
ADSL ( < 6 KM )
< 8 Mbit/s
ONTADSL/VDSL ( < 1 KM )
< 26 Mbit/s
VDSL ( < 300 M )
< 52 Mbit/s
ONT
ONT
IP
ISAM 7302
Internet
ONT
Converged Platform for DSL (Copper Access) and GPON (Optical Access) PON = Passive Optical Network
All Rights Reserved © Alcatel-Lucent 2007, #####R37v CFT presentation
3 Equipment
All Rights Reserved © Alcatel-Lucent 2007, #####R37v CFT presentation
Equipment : Hardware
All Rights Reserved © Alcatel-Lucent 2007, #####R37v CFT presentation
Equipment : Hardware
Network Termination 48-port DSL Line Termination Optical LT
All Rights Reserved © Alcatel-Lucent 2007, #####R37v CFT presentation
Equipment : Hardware
Max size <= 18 * 72 DSL = 1.296 DSL lines
Max size <= 18 * 8 * 128 = 18.432 ONTs
All Rights Reserved © Alcatel-Lucent 2007, #####R37v CFT presentation
Equipment : Software
All Rights Reserved © Alcatel-Lucent 2007, #####R37v CFT presentation
Equipment : Software
All Rights Reserved © Alcatel-Lucent 2007, #####R37v CFT presentation
4 Product Life Cycle
All Rights Reserved © Alcatel-Lucent 2007, #####R37v CFT presentation
Product Life Cycle
All Rights Reserved © Alcatel-Lucent 2007, #####R37v CFT presentation
Product Life Cycle – Decision Reviews
The Product Life Cycle (PLC) defines Decision Reviews of a Release (from Opportunity Identification to End of Life)
Pre-DR0 = Opportunity Review Collect requirements from different customers.
DR0 = Planning Readiness Review Ready to initiate detailed project planning
DR1 = Internal Commitment Review commitment on contents, cost, schedule, quality, and required resources; Start of design and implementation
DR2 = System Test Readiness Review successful completion of design and implementation
All Rights Reserved © Alcatel-Lucent 2007, #####R37v CFT presentation
Product Life Cycle – Decision Reviews
DR3 = Commercial Launch Review commercial launch of the product to sales forces and externally to the market
DR4 = Commercial Availability Readiness Review Successful completion of internal validation; product becomes commercially available for limited deployment.
DR5 = Volume Deployment Readiness Review Readiness for volume deployment with fully deployed services
DR6 = End of Life Approves the end of life plan for manufacturing, service, customer communication
All Rights Reserved © Alcatel-Lucent 2007, #####R37v CFT presentation
Product Life Cycle – Development / Design & Implementation
“Design & Implementation ” runs between DR1 (Internal Commitment Review ) and DR2 (System Test Readiness Review ) It is including “Subsystem Test “ and “Feature Test"
Aprox.4 months
All Rights Reserved © Alcatel-Lucent 2007, #####R37v CFT presentation
Product Life Cycle – System Test / Verification "System Test" or “Verification” is the phase between DR2 (System Test Readiness Review) and DR4 (Commercial Availability Readiness Review ) It is including Product Test, Product Validation & Customer Focussed Test
Aprox.4 months
All Rights Reserved © Alcatel-Lucent 2007, #####R37v CFT presentation
5 Customer Focussed Testing
All Rights Reserved © Alcatel-Lucent 2007, #####R37v CFT presentation
Customer Focussed Testing – Why ?
Region EMEA (Europe – Middle East – Africa) and CALA (Central & Latin America) :Many customers, all with large installed base with mixed technologies and very specific requirements related to end-user equipment, forwarding model, routing protocols, DSL profiles, Qos settings, Network layout, ….
Acceptance Issues : in a very early phase, obvious issues popped up.Early Participation/Partnership in the customer validations changed the scene. Issues are now found before delivery.
Software upgrades become a big effort because of large installed base;should be limited to bare minimum.
Customers are careful/reluctant to introduce new SW in the field as a single issue can have enormous financial impact.
As we were hitting long validation cycles, delivery of “emergency fixes” should be avoided.
Conclusion : We changed from a feature-oriented to a customer-oriented organization.
All Rights Reserved © Alcatel-Lucent 2007, #####R37v CFT presentation
Customer Focussed Testing – How ?
2
3
4
5
CFT custom
er selectio
n
1CFT customer is selected by PLM and R&D.
Agree on
network
design Obtain configuration that customer will validate and deploy.
Customer
agreed CFT
test list
100% test
execution at ALU
Customer
validation
Execute CFT tests and provide test report to the customer.
Onsite test support
Facilitate customer validation = Win - Win
Construct CFT test list and have it reviewed by the customer.
All Rights Reserved © Alcatel-Lucent 2007, #####R37v CFT presentation
Customer Focussed Testing - End-2-End Network
All Rights Reserved © Alcatel-Lucent 2007, #####R37v CFT presentation
6 Examples
All Rights Reserved © Alcatel-Lucent 2007, #####R37v CFT presentation
Example 1 : Triple Play
All Rights Reserved © Alcatel-Lucent 2007, #####R37v CFT presentation
Example 1 : Triple Play
CustomerNetwor
k
ISAM 7302
Spirent TestCenter
All Rights Reserved © Alcatel-Lucent 2007, #####R37v CFT presentation
Example 1 : Triple Play
CustomerNetwor
k
TCL environmentWindows PC
Operator actions
User : Traffic actions
User : CPE actions
ISAM 7302
Spirent TestCenter
All Rights Reserved © Alcatel-Lucent 2007, #####R37v CFT presentation
Example 2 : VoIP
PSTN Replacement – Voice over IP Softswitch required for Call Handling & Suppl. Services (SIP-based)
Softswitch
SIPINVITE sip:[email protected] SIP/2.0
+3232407202
PSTN
ISAM 7302
All Rights Reserved © Alcatel-Lucent 2007, #####R37v CFT presentation
Example 2 : VoIP
Softswitch
Abacus5000 SIP VOIP
users
VOICE Tool
SIP
Abacus100100 Analogue linesPESQ Measurement
ISAM 7302
All Rights Reserved © Alcatel-Lucent 2007, #####R37v CFT presentation
Alcatel-Lucent Network
Example 2 : VoIP
Third Party
Softswitch
Abacus100100 Analogue linesPESQ Measurement
Customer Network
GRE Tunnel
Public IP
ISAM 7302
All Rights Reserved © Alcatel-Lucent 2007, #####R37v CFT presentation
Example 3 : “Mobile Backhauling” Solution
All Rights Reserved © Alcatel-Lucent 2007, #####R37v CFT presentation
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