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Aligning Safety Policy with Goals & Objectives
Daniel Slattery, MSSafetyPro Resources, LLC
November 29-30, 2016
November 29-30, 2016
Problem Space - Measurement
Vital Few vs. Trivial Many• Pareto (Juran)
KPIs• “What gets measured, gets done”
Goodhart’s Law• “When a measure becomes a target, it ceases to be a
good measure”
November 29-30, 2016
Problem Space - Quantification
Vital Few vs. Trivial Many• “What counts cannot always be counted”
KPIs• “What gets measured, gets done”• “What gets pressured, gets spun”
Goodhart’s Law• “What can be counted does not always count”
November 29-30, 2016
Problem Space - Policy
• People writing vs. people executing
Ownership
• Fluff
Politics
• Excluded
Stakeholders
November 29-30, 2016
Basic Model of Strategic Management
Four Basic Elements
• Environmental Scanning
• Strategy Formulation
• Strategy Implementation
• Evaluation & Control
November 29-30, 2016
Organizational Priority
Organizational Mission
Safety Policy Statement
Goals & Objectives
Implementation Plans
Policies, Procedures, Work Instructions
November 29-30, 2016
Safety Strategy Flow
Mission (Organizational)
Reason for existence
Safety Policy Statement
Framework for goals & objectives
Goals & Objectives
What results to accomplish by when; how progress is measured
Implementation Plans
Plan to achieve the mission and objectives
Policies
Broad guidelines for decision making
November 29-30, 2016
Safety Policy Statement• Organizational values• Provides direction in absence of program,
procedure, work instructionCompass
• Completed in concert with organizational members
• Beware delegation, non-involvementStakeholders
• Avoid safety buzzwords, vague commitments, zero worship
• Accountability is sharedSets a Tone
November 29-30, 2016
What needs to be included?• OHSAS 18001
– Commitment to prevention of injury & ill health & continual improvement of system
– Compliance with legal and other requirements
– Framework for setting & reviewing objectives
• OSHA (S&H Program Rec.)– Commitment to safety &
health– Establish / maintain a HSE
program for all workers
• ANSI Z10– Protection & continual
improvement of employee health & safety
– Effective employee participation
– Conformance with organizational H&S requirements
– Compliance with legal and other requirements
November 29-30, 2016
Safety Strategy Formulation
Mission (Organizational)
Reason for existence
Safety Policy Statement
Framework for goals & objectives
Goals & Objectives
What results to accomplish by when; how progress is measured
Implementation Plans
Plan to achieve the mission and objectives
Policies
Broad guidelines for decision making
November 29-30, 2016
Goals & Objectives - Expectations
1. Say what you do2. Do what you say
3. Execute effectively4. Be able to prove it
November 29-30, 2016
SMART Goals
November 29-30, 2016
Bridging the Gap
Policy statement & goals/objectives are inextricably linked
• Where one goes, the other should follow
• Important to remember during management reviews / strategic safety planning
Linking goals/objectives to policy requires clarity
• No “fuzzy” or unclear commitments
• Identify and articulate what supports policy (and the organizational mission)
November 29-30, 2016
Cardinal Rule
If an aspect is mentioned in the policy statement, it needs to be:
– Planned– Measured– Controlled– Improved
….otherwise, get it out.
November 29-30, 2016
Bob’s Construction Company (Policy Sample)
• ...that the safety of our employees, and the public, is of the highest priority. Accident prevention shall be considered of primary importance in all phases of operations and administration. It is Bob’s Construction Company's intent to always maintain effective standards that will guard against injuries and illnesses occurring on the job.
• Goals?
• Objectives?
November 29-30, 2016
Bob’s Construction Company (Policy Sample)
– ...to maintain open communication between management and staff on matters pertaining to safety. All employees are encouraged to express their concerns or suggestions to help promote safe work practices and conditions.
• Goals?
• Objectives?
November 29-30, 2016
Bob’s Construction Company (Policy Sample)
– ...to provide current safety news, safety activities and reading materials, signs, and posters, which will be easily accessible to all employees.
• Goals?
• Objectives?
November 29-30, 2016
The Commitment is the Framework
• To meet our commitment to safety, management will:– Promote a positive attitude towards accident prevention– Establish and insist upon safe work practices and conditions– Provide appropriate supervision, training, and monitor conformance
to quality standards – Ensure employees and other persons understand and accept their
responsibility to promote a safe and healthy work place– Ensure that contractors working on our premises have, and follow,
appropriate safety procedures
November 29-30, 2016
Checklist for Aligning
Is the goal/objective linked back to a specific element in the organizational mission / policy statement?
Does the goal/objective support the commitment adequately; e.g. does it address symptom or root problem?
Does the goal/objective support the mission of the organization?
November 29-30, 2016
Checklist for Aligning
Is the goal/objective appropriate for the level of the organization / business unit?
Does the goal/objective support upper-level / drive lower-level goals and objectives?
November 29-30, 2016
Wrapping Up
• Know & understand trouble spots / problem spaces
• Build support for mission policy by linking goals & objectives
• Lead by involvement, communication, coalition-building
November 29-30, 2016
QUESTIONS?