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Aligning multiple stakeholders to maximise responsiveness J. MURPHY & SONS LIMITED

Aligning multiple stakeholders to maximise responsiveness · Design construction repairs and maintenance ... Water main construction and renovation 8 . ... specialist testing service

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Page 1: Aligning multiple stakeholders to maximise responsiveness · Design construction repairs and maintenance ... Water main construction and renovation 8 . ... specialist testing service

Aligning multiple stakeholders to maximise

responsiveness

J. MURPHY & SONS LIMITED

Page 2: Aligning multiple stakeholders to maximise responsiveness · Design construction repairs and maintenance ... Water main construction and renovation 8 . ... specialist testing service

Agenda

1. Introductions

2. Who we are

3. Where we are

4. What we do

5. Who we do it for

6. How we do it

7. Identifying the need to streamline business

processes

8. Our Engagement Process

9. Streamlining business processes

10. Immediate next steps:

11. Longer-term efficiencies

12. Questions

2

Page 3: Aligning multiple stakeholders to maximise responsiveness · Design construction repairs and maintenance ... Water main construction and renovation 8 . ... specialist testing service

INTRODUCTIONS

3

Liam Gresty- Business Improvement Manager

Page 4: Aligning multiple stakeholders to maximise responsiveness · Design construction repairs and maintenance ... Water main construction and renovation 8 . ... specialist testing service

Plant and Equipment

Company owned, managed and maintained. (£100 million

holding)

International footprint

Operations in Europe, Australia, Canada

and Middle East

Corporate Dashboard

4

Revenue

2011 2012 2013 2014 2015 (Anticipated)

Turnover/Sales £530m £656m £954m £781m £690m

Profit before Tax £26m £22m £35m (£11m) £10m

People UK: 3,250 Ireland: 400 Australia: 750 Canada: 30

Page 5: Aligning multiple stakeholders to maximise responsiveness · Design construction repairs and maintenance ... Water main construction and renovation 8 . ... specialist testing service

5

What we do

Page 6: Aligning multiple stakeholders to maximise responsiveness · Design construction repairs and maintenance ... Water main construction and renovation 8 . ... specialist testing service

Our sectors

Page 7: Aligning multiple stakeholders to maximise responsiveness · Design construction repairs and maintenance ... Water main construction and renovation 8 . ... specialist testing service

Power

Design construction repairs and maintenance

Electrical HV/LV transmission and distribution

Overhead lines

Cable laying

Substations

Major tunnel installations

Wind farms

Connections

Cover enhancement

Meters

Replacement of existing assets

7

Page 8: Aligning multiple stakeholders to maximise responsiveness · Design construction repairs and maintenance ... Water main construction and renovation 8 . ... specialist testing service

Water

Design construction commissioning and

maintenance

Treatment plants

Lagoons

Reservoirs

Meters

Pumping stations

Tunnelling

Wastewater networks

Water main construction and renovation

8

Page 9: Aligning multiple stakeholders to maximise responsiveness · Design construction repairs and maintenance ... Water main construction and renovation 8 . ... specialist testing service

Rail

Design construction & maintenance

Electrification

Civil engineering

Bridges and structures

Station infrastructure

Line side works

Tunnels and underground railways

Removal of redundant rail

Depot facilities

Property development

Telecommunications

Mechanical and electrical installations

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Page 10: Aligning multiple stakeholders to maximise responsiveness · Design construction repairs and maintenance ... Water main construction and renovation 8 . ... specialist testing service

Natural Resources

Design construction testing

commissioning and maintenance

Major cross country pipelines

Urban pipelines

Above ground installation

Compressor stations

Process plants

Gas distribution networks

Waste to energy

Mining

10

Page 11: Aligning multiple stakeholders to maximise responsiveness · Design construction repairs and maintenance ... Water main construction and renovation 8 . ... specialist testing service

Our capabilities ENGINEERING Based on our extensive experience as a contractor,

we apply a pragmatic outlook to developing real-

world engineering.

PILING Murphy has a long track record of successfully

delivering both major and minor works and have

some of the largest piling machines in the industry.

UTILITY CONNECTION

Murphy provides utility connections services from

installation of mains and service utility networks on

residential and commercial developments, to their

alteration and/or disconnection.

11

POWER SYSTEMS ENGINEERING Our multi-disciplined team can design, contract and

manage electrical projects in a wide and growing

variety of sectors.

PLANT AND TRANSPORT Murphy owns, manages and maintains plant and

transport equipment worth in excess of £100 million.

HIGHWAYS AND STREETWORKS Murphy has been building, maintaining and improving

the nation’s highways since the 1950’s. Our

experienced team offers a complete highways and

street works service.

BRIDGES Murphy has dedicated bridge demolition and

reconstruction teams who can provide a high quality,

efficient service, using modern construction methods.

GROUND ENGINEERING We have successfully worked in some of the most

demanding ground conditions in Europe.

Page 12: Aligning multiple stakeholders to maximise responsiveness · Design construction repairs and maintenance ... Water main construction and renovation 8 . ... specialist testing service

Our capabilities

12

MARINE We work with utility and energy companies on major

infrastructure projects across the world, drawing on

our marine and civil engineering skills.

DESIGN Murphy can offer years of experience and a

comprehensive understanding of design principles

to make sure projects are delivered on time and on

budget.

TUNNELLING The depth and reach of our tunnelling service

portfolio is unmatched in the industry.

PIPELINE TESTING SERVICES Pipeline Testing Services (PTS) provides a

specialist testing service to the oil, gas, water and

process industry.

PIPELINES We specialise in laying and maintaining pipelines for

our natural resources (oil and gas), water and power

sectors, both in the UK and internationally

FABRICATION Our modern fabrication facilities in Ireland mean we

can support a wide range of safety critical projects

using advanced welding and non-destructive

testing (NDT) techniques.

PROPERTY DEVELOPMENT Our team delivers high quality new build and

refurbishment projects for public and private sector

clients.

PROPERTY DEVELOPMENT Our team delivers high quality new build and

refurbishment projects for public and private sector

clients.

BUILDING We have a solid reputation for commercial,

residential, educational, medical, industrial, retail

and refurbishment projects as well as highways and

associated works.

Page 13: Aligning multiple stakeholders to maximise responsiveness · Design construction repairs and maintenance ... Water main construction and renovation 8 . ... specialist testing service

Our International Offices

Page 14: Aligning multiple stakeholders to maximise responsiveness · Design construction repairs and maintenance ... Water main construction and renovation 8 . ... specialist testing service

Our UK Offices

Page 15: Aligning multiple stakeholders to maximise responsiveness · Design construction repairs and maintenance ... Water main construction and renovation 8 . ... specialist testing service

Our clients

Page 16: Aligning multiple stakeholders to maximise responsiveness · Design construction repairs and maintenance ... Water main construction and renovation 8 . ... specialist testing service

Murphy Mobile Applications

16

Page 17: Aligning multiple stakeholders to maximise responsiveness · Design construction repairs and maintenance ... Water main construction and renovation 8 . ... specialist testing service

Identifying the need to streamline business

processes

Why we needed to change

• Inefficient existing protocols

• Differences between different business units

• Lack of governance

• Inconsistent reporting

• Spiralling admin costs

• Printing costs

• Traceability and Archiving

17

Page 18: Aligning multiple stakeholders to maximise responsiveness · Design construction repairs and maintenance ... Water main construction and renovation 8 . ... specialist testing service

Identifying the need to streamline business

processes

Our intended outcomes

Standardisation across our regional businesses- One Murphy

Enabling us to see our high and low performers

Standardising reporting

Reducing business costs (admin, printing etc)

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Page 19: Aligning multiple stakeholders to maximise responsiveness · Design construction repairs and maintenance ... Water main construction and renovation 8 . ... specialist testing service

Identifying the need to streamline business

processes ITSIP Programme Commencement

Collate all BU requirements

Create project steering group

Allocate PM

High Level Requirements Session

Collation of outputs and recommendation paper to board

UAT Approval

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Page 20: Aligning multiple stakeholders to maximise responsiveness · Design construction repairs and maintenance ... Water main construction and renovation 8 . ... specialist testing service

Our Engagement Process

Expressions of Interest

Supplier Days

Tender

Post-Tender Interviews

Engage in proof of concept

Main body roll-out and expansion to

further business units

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Page 21: Aligning multiple stakeholders to maximise responsiveness · Design construction repairs and maintenance ... Water main construction and renovation 8 . ... specialist testing service

Immediate next steps

Phased roll-out of our UAT

Collation of our other business units’

requirements and prioritisation

Main body roll-out and envisaged cost

savings

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Page 22: Aligning multiple stakeholders to maximise responsiveness · Design construction repairs and maintenance ... Water main construction and renovation 8 . ... specialist testing service

Longer Term Efficiencies

Integration with our client and JV partner’s

systems to provide end-to-end efficiencies

Adoption and standardisation amongst other

framework partners

Integration to a common data environment

Year on year efficiencies

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Page 23: Aligning multiple stakeholders to maximise responsiveness · Design construction repairs and maintenance ... Water main construction and renovation 8 . ... specialist testing service

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THANK YOU

J. Murphy & Sons Limited

London (Head Office)

Hiview House

Highgate Road

London NW5 1TN

T + 44 20 7267 4366

F + 44 20 7482 3107

www.murphygroup.co.uk