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Open SourceEnterprise Content Management

John Newton

Chairman and CTO, Alfresco

www.alfresco.org

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Agenda

Intro John Newton

Co-founder of Documentum and Alfresco

A Brief History of ECM

Why Open Source ECM

Alfresco Open Source ECM Architecture

Alfresco as a Scalable Enterprise Platform ECM and Open Source: Whats Next

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Alfresco is

Open Open source, Open standards

Source Best-of-breed open source components

Enterprise Enterprise-scale, enterprise-infrastructure, enterprise-control

Content Documents, records, XML, web pages,images, rich media, code

Management Most experienced team in contentmanagement in the world fromDocumentum and Interwoven

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A Brief History of ECM

1985 1990 1995 2000 2006

Advancedcontentconcepts

DRM,DAM,LifecycleMgmt

Image mgmtand firstcollaboration

Filenet,ViewStar,Lotus

Electronicdocumentmgmt

DocumentumSarosPCDocs

Webcontentmgmt

Netscape,Vignette,Interwoven

Consolidationof ECM

Open sourceweb contentmgmt

OpenCMS,Mambo,Drupal, Plone

Opensourceenterprise

contentmgmt

CMSStandards

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What is Enterprise Content Management?

ElectronicPublishing

Collaboration

Forms

Management

RecordsManagement

Web

ContentManagement

DocumentManagement

Information

Object /File /Data (XML)

MetadataSearch

Source: AIIM Enterprise Content Management Association

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Applications of Enterprise Content Mgmt

Web and Portal Content Management

Collaborative Development

On Demand Publishing

Compliance

Records Management

Document Management

Digital Asset Management

Image Management

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What is Wrong with ECM?

1. ECM costs too much

2. ECM is too hard and too cumbersome

3. ECM doesnt scale for enterpriserequirements

4. ECM is isolated in departmental islands

5. ECM hasnt changed much

Source: Information Architecture Institute Jan 2003

http://iainstitute.org/pg/the_problems_with_cms.php#000064

15-years hard knocks

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Predictions for ECM

1. ECM will standardize, commoditize and the

business model will change

2. ECM will become simpler, lighter-weight, andmuch easier

3. ECM will deploy new technologies to scale todynamically serve the enterprise and beyond

4. ECM will decentralize, federate andintegrate with the rest of the enterprise

5. Open source will become a powerful forcefor change in ECM

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Commoditization of ECM

Full-text Indexes& Categories

Storage

MetadataDBMS

App Server

Web

Applications

Virtual File

System

WebDAV

CIFS

FTP

Content

Repository

Business

Process

Engine

CRM

Web Services

Portal Server

Knowledge

Portals

High Availability

Hot Standby

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Standardization of Content Mgmt Functionality

Library Services

Content Services

Data Modelling

Search

Business Process and Lifecycle Management

Security and Organizational Structure

Application Integration

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Standardization Efforts in Content Mgmt

WebDAV IETF Web-based Distributed Authoring

and Versioning

JSR-170 Java Content Repository (JCR) API

JSR-283 Next generation of JCR

iECM AIIM Interoperable Enterprise ContentMgmt

Where is the SQL of Enterprise ContentManagement?

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Open Source as a Force in Content Mgmt

Open source is now

acceptable in F1000 ECM is fast-growing

must have

ECM vendors arealienating customers& channels

Enterprise softwareand business modelevolves slowly

Open source evolvesfaster

After Linux and MySQL,

enterprises are now looking

for open source alternatives

for the rest of their stack

Marten Mickos, MySQL

$1.6$1.8

$2.1

$2.8

$3.4

$3.9

2003 2004 2005 2006 2007 2008

North American ECM Market RevenueSource: Forrester Research, June 2005

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Fostering ECM Innovation

DeveloperDevelopment

(Bugs)

ProductMgmt

Support

Sales

MarketingAccounts

Reception

QA

CustomerCustomerCustomer

PartnerPartner

Partner

Media

Shipping Customer

Developer

PartnerMarketer

Tester

Mgmt

SupportEngineer

Internet

BloggerCode

OpenClosed

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Open Source is Changing Enterprise Software

All categories of enterprise software affected OS, DBMS, BI, Test & Build, System Admin, CRM,

ERP, CMS

Users sell themselves through try and buy

Direct connection between customers anddevelopers

Architecture is guided by the community

Community, developers collaborate on theelimination of bugs

Faster propagation, faster innovation

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Simplifying Enterprise Content Management

Address the paradigms thatusers know best

Replace shared file drives withVirtual File System

Email-like plug-in rulesautomate manual processing &

enhance compliance Google-like search, Yahoo-like

browsing

Templates to encourage reuse,simplifies use and provides

web access Simple data model supports

end user administration

1. File SystemEmulation

2. RulesEngine

3. Out of the boxportalintegration

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Scale Requirements for an Enterprise Platform

Scale in Information

Complex search, structure & classification ofinformation

Scale in Activity Complex information per activity with dynamic

views with full object-level security Scale in People

Up to 100,000s of readers and writers of gigabytesand terabytes

Scale in Geography Sharing of information across continents in real-

time

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Strategies for Scaling Information and Activity

Modularity and AOP

Flexible Data Modelling

Object-Relational Mapping and Optimization

Service Oriented Architecture

Federation vs. Centralization

Caching and Clustering

Web Caching High Availability

N ECM A hit t f S l bilit d

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Database

Storage

Templating

Indexing

Workflow

Security

DRM

Admin

Aspect (Module) Interface

Spring Framework

New ECM Architectures for Scalability andAdaptability

Content Mgmt Repository

DistributedStore

CIFS, FTPWebDAV

JSR-170& Web Svcs

JSR-168Portlets

ObjectPersistence

Enterprise-scale,

high-integrityrepository

Best of Breed OpenSource Components

Modular, light-weight architecture

Distributedarchitecture

High Availability

5X faster

BPMControl

MySQL,Oracle

PHPFreeMarker jBPM JMX

Lucene OpenDRM

Java App Servers and Portals

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Scaling People and Geography

DBMS Index

R&D

Repo

Sales

Repo

Mktg

Repo

DBMS Index

DBMS Index

Federation

VirtualWorkspace

VirtualWorkspace

VirtualWorkspace

WCMRepository

WebSite

WebSite

WebSite

Web Caching

DBMS DBMS DBMS

Database Cluster

Repo Repo Repo

ECM Cluster

Distributed Cache

Clustering

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Gartner Hype Curve for Content Mgmt

Source: Gartner June 2005

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Future of ECM

Enterprise Content Management should be bigger

$2.5B ECM vs. $10B RDBMS

Standardization will fuel growth JSR-170, JSR-283, iECM -> SQL for Content

Commodization will drive global adoption China, India, Russia, Latin America

Innovation will drive scalability and simplicity

Open Source will drive innovation Next generation: Wikis, Blogs, XML Composition

New distributed models: RSS, Web Services, Message based

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Summary

Time is ripe for open source in enterprise

content management

Open source brings the community into thedevelopment, support and service process

Open source changes the sales and pricedynamics of the industry

Open source brings back the innovation

process into the industry

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For More Information

See us at Booth #1162

Try Alfresco http://www.alfresco.com

Case Studies http://www.alfresco.com/customers

Downloads http://www.alfresco.org/downloads

john.newton@alfresco.com