Alejandra Naser

7/27/2019 Alejandra Naser

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The Global e-GovernmentForum: Smart e-Government for a Better Future

E-Government Development Trendsand Challenges in Latin America

Economic Commission for LatinAmerica and the Caribbean(ECLAC)Presentation byAlejandra Naser

Seoul, Republic ofKorea 18 to 19 October 2012


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1. Overview2. Trends3. Challenges4. ECLAC contribution

E- Government in LatinAmerica and the Caribbean


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The current situation in LatinAmerica and the Caribbean

1. Overview


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Internet use(% of total users world wide)

Internet penetration rates(% of population)

Source: Internet World Stats http://www.internetworldstats.com/stats.htm

Penetration rates are based on a world population of 6,930,055,154 and 2,267,233,742 estimated internet users on December 31, 2011.

Some statistics Internet use worldwide, by region (2011)
http://www.internetworldstats.com/stats.htmhttp://www.internetworldstats.com/stats.htm


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Broadband penetration rate in Latin America(2010)

Source: Cisco Systems http://www.cisco.com/

(%) Broadband penetration

(per 100 hab.)

Chile 10,66

Argentina 10,56

Uruguay 10,0

Mexico 9,1

Brazil 6,34

Costa Rica 6,0

Colombia 5,26Venezuela 5,23

Panam 5,01

Dominican Rep. 3,4

Bolivia 2,8

Peru 2,7

El Salvador 2,4

Paraguay 2,2

Ecuador 2,1

Guatemala 0,8

Nicaragua 0,8

Cuba 0,02
http://www.cisco.com/http://www.cisco.com/


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Shows the status of the 193 UNmember states according to theirreadiness for e-government,which includes 33 countries fromLatin America and the Caribbean:

Central America (8)South America (12)Caribbean (13)

United Nations E-GovernmentSurvey 2012


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0.15

0.36

0.39

0.43

0.43

0.44

0.45

0.45

0.460.47

0.48

0.49

0.51

0.51

0.52

0.52

0.53

0.54

0.55

0.55

0.56

0.56

0.57

0.57

0.58

0.620.62

0.62

0.63

0.63

0.66

0.66

0.68

0.00 0.20 0.40 0.60 0.80 1.00

Haiti

Nicaragua

Belize

Honduras

Suriname

Guatemala

Cuba

Guyana

JamaicaBolivia

Paraguay

Ecuador

Saint Lucia

Dominican Republic

St Vincent & Grenadines

Peru

Saint Kits and NevisCosta Rica

Grenada

El Salvador

Dominica

Venezuela

Trinidad and Tobago

Panama

Bahamas

BrazilArgentina

Mexico

Uruguay

Antigua and Barbuda

Barbados

Colombia

Chile

2010

2012

Between 2010 and 2012, 31of the 33 countries in LACimproved their scores.

E-governmentdevelopment in LAC

World average 2012: 0.4922 LAC countries above the

world average


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Online service index

Index above the European average

Index above the world average

LAC average: 0.44South America: 0.53Central America: 0.39Caribbean: 0.38World average: 0.43North America: 0.87(includes Mexico)

Europe: 0.62Asia: 0.49Oceania: 0.28Africa: 0.26


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Index of ICT development The index includes 25 countries fromthe LAC region (152 countries in

total). The world average is 4.08 The index average for LAC is 3.72 Nine LAC countries are above theworld average:

Antigua and Barbuda Argentina Barbados Brazil Chile Panama Trinidad and Tobago Uruguay Venezuela


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2. Trends in LatinAmerica and theCaribbean


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Nowadays, the countries of the Region aredeveloping and implementing e-governmentstrategic plans at the national and local level inorder to improve efficiency, effectiveness,accessibility and transparency.

Trends


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How are they doing?

PeopleProcessTechnologyResources

Working in four aspects:


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Modernizing IT legislations Building Institution Reforming and re-engineeringadministrative processes Managing changes and serviceslevels Improving internal efficiency

In particular the Region countries are working in:


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Training public organizations and

citizens Introducing standards and

interoperability Reinforcing security and privacypolicies Using social networks, Geo-referencing tools


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In countries whose e-governmentdevelopment is more sophisticated,the focus is on: Coordinating between central and localgovernments Generating citizen participation Generating laws and transparency portals Development Open Government Data


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Some transparency laws in LA Argentina: Law N 25326 data protection and LawN 3.764 official data access. Brasil: Lei N 9.507 Regula o Direito de Acesso aInformaes e Disciplina o Rito Processual do habeasdata. Chile: Law N 20285 Transparency and Access toPublic Information. Panama: Law N 6 Transparency norm. Paraguay: Law N 1728 AdministrativeTransparency. Peru: Law N 27806 Transparency and Access toPublic Information.


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Open data web portalsChile: http://datos.gob.cl/

Uruguay: http://datos.gub.uy/


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3. Challenges for LACcountries


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Extending the benefits of the InformationSociety to every citizen in the country andreducing the digital gap. Adopting policies to foster investment inbroadband backbone infrastructure withinand between countries in the region andwith the rest of world. Developing more and better e-governmentinitiatives to improve and increase the levelof sophistication of their online services.


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Reducing costs through increased use ofCloud Computing G-Cloud serviceproviders. Creating a public sector commitment to

Open Data. Applying the use of ICTs to areas ofcritical public importance, such as

reducing consecuences of naturaldisaster.


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4. ECLACcontribution


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ECLAC, headquartered in Santiago,Chile, is one of the five regionalcommissions of the United Nations.Their mission is contribute to theeconomic and social developmentof Latin America and the Caribbean.

About ECLAC


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Promoting dialogue about experiences regardingthe information society in Latin America. Monitoring and analyzing the progress of the

regional countries towards the development of e-government strategies. Strengthening the partnership with other regions

on e-government issues. Promoting greater investment in ICTs and e-govdevelopment

ECLAC actions


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ECLAC contribution toe-government developmentECLAC provides technical assistance to regional countries one-government development through:

Training coursesResearch and technical documentsAdvisory servicesSeminars, conferences and expert workshops


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Training coursesECLAC, offers courses on various economic andsocial issues to participants from the countries inthe region, mainly from the public sector.These courses provide a combination of theoryand practice, and systematize the experiences ofthe countries in the region.

In 2012 ECLAC offered the first course on e government


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In 2012 ECLAC offered the first course on e-government.

Participants came from 12 Latin American countries

(2013 will be the second version you can see details in: http://www.ilpes.cl)


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Research and technicaldocumentsECLAC experts areconstantly researching andpublishing documents one-government, opengovernment and opendata topics.


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Advisory servicesAt the request of Governments, ECLAC conductscooperation missions at the national and locallevels, in order to assist member countries indeveloping their e-government strategies.


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Organization of seminars,conferences and expert workshopsECLAC organizes Seminars, Forums andWorkshops on e-government issues. ECLAC alsosponsors high level meetings in which ECLACexperts have a leading participation.


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Ministerial meeting in Ecuador(October, 2012)

ECLAC Launched Subsidiary Body for Science,Innovation and Information and CommunicationsTechnologiesThe meeting brought together35 delegates responsible fordigital policymaking from 17of the region's countries.


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Despite progress madeby LAC governmentsand our efforts tosupport them, there isstill a long road ahead.


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Many ThanksMuchas Gracias

[email protected]
mailto:[email protected]:[email protected]

Documents

Alejandra Naser