Akhay Kamble Mc

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    MANAGEMENTCONTROL SYSTEM

    ByAKSHAY KAMBLE

    Of Infosys Technologies Limited

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    Management Control System

    Is the process of evaluating, monitoring and controlling the

    various sub-units of the organization so that there is effective

    and efficient allocation and utilization of resources in achieving

    the predetermined goals

    Management Control System (MCS) is a system which is an

    aggregate of machines and people that work toward a common

    objective

    Management Process: MCS process involves three interrelated

    activities Communication, Motivation and Evaluation

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    Infosys Technologies Limited ( Infosys)

    Infosys, started in 1981 by seven people with US$ 250, is today aglobal leader in the "next generation" of Information Technology (IT)and Consulting, with revenues of US$ 6.604 billion

    Infosys defines, designs and delivers technology-enabled business

    solutions for Global 2000 companies Infosys has a global footprint with 64 offices and 65 development

    centers in India, US, China, Australia, Japan, Middle East, UK,Germany, France, Switzerland, Netherlands, Poland, Canada andmany other countries.

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    MCS at ( Infosys)

    Infosys had become too big to carry on without modifying theexisting structure so the concept of decentralization was brought in.

    The company was divided into IBUs (India Business Units), each

    IBU concentrated on a particular sector and this made the company

    more customer-focused Managers of each IBU were empowered to take decisions to further

    the IBUs prospects and within each IBU the project matrix structure

    was carried forward which helped to take quick decisions

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    Goals at Infosys

    1. Customer Delight: A commitment to get up to customer

    expectations.

    2. Leadership by Example: A commitment to set standards in

    business and transactions and be an example for the industryand our own teams.

    3. Integrity and Transparency: A commitment to be ethical, sincere

    and open in their dealings.

    4. Pursuit of Excellence: A commitment to strive relentlessly, to

    constantly improve themselves, their teams, their services and

    products so as to become the best.

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    Organization Strategy at Infosys

    Infosys has adopted a client-focused strategy to achieve

    growth.

    Focuses on limited number of large organizations throughout

    world.

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    Management at Infosys

    Infosys recognizes the importance of staffing, the value of its

    human resource. So they put lot of attentions towards their

    assets. They have:-

    Long working hours

    High variable salary

    Stiff dress code policy

    Low package than industrial average.

    Reward system for overtime pay, merit par & skilled based

    pay.

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    Challenges at Infosys

    MNCs like Accenture, IBM Global Services, and Electronic DataSystems have started operating from India.

    The entry of multinationals has put pressure on Infosys in terms of

    retaining talented manpower.

    Infosys faced stiff competition from other Indian IT companies whichwere adopting new structures.

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    Conclusions

    Adopting both formal control systems like planning, budgeting

    and reporting and informal control systems like goal oriented

    behavior will lead to improvement in productivity

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    THANK YOU