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7/30/2019 Akhay Kamble Mc
1/10
MANAGEMENTCONTROL SYSTEM
ByAKSHAY KAMBLE
Of Infosys Technologies Limited
7/30/2019 Akhay Kamble Mc
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Management Control System
Is the process of evaluating, monitoring and controlling the
various sub-units of the organization so that there is effective
and efficient allocation and utilization of resources in achieving
the predetermined goals
Management Control System (MCS) is a system which is an
aggregate of machines and people that work toward a common
objective
Management Process: MCS process involves three interrelated
activities Communication, Motivation and Evaluation
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Infosys Technologies Limited ( Infosys)
Infosys, started in 1981 by seven people with US$ 250, is today aglobal leader in the "next generation" of Information Technology (IT)and Consulting, with revenues of US$ 6.604 billion
Infosys defines, designs and delivers technology-enabled business
solutions for Global 2000 companies Infosys has a global footprint with 64 offices and 65 development
centers in India, US, China, Australia, Japan, Middle East, UK,Germany, France, Switzerland, Netherlands, Poland, Canada andmany other countries.
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MCS at ( Infosys)
Infosys had become too big to carry on without modifying theexisting structure so the concept of decentralization was brought in.
The company was divided into IBUs (India Business Units), each
IBU concentrated on a particular sector and this made the company
more customer-focused Managers of each IBU were empowered to take decisions to further
the IBUs prospects and within each IBU the project matrix structure
was carried forward which helped to take quick decisions
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Goals at Infosys
1. Customer Delight: A commitment to get up to customer
expectations.
2. Leadership by Example: A commitment to set standards in
business and transactions and be an example for the industryand our own teams.
3. Integrity and Transparency: A commitment to be ethical, sincere
and open in their dealings.
4. Pursuit of Excellence: A commitment to strive relentlessly, to
constantly improve themselves, their teams, their services and
products so as to become the best.
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Organization Strategy at Infosys
Infosys has adopted a client-focused strategy to achieve
growth.
Focuses on limited number of large organizations throughout
world.
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Management at Infosys
Infosys recognizes the importance of staffing, the value of its
human resource. So they put lot of attentions towards their
assets. They have:-
Long working hours
High variable salary
Stiff dress code policy
Low package than industrial average.
Reward system for overtime pay, merit par & skilled based
pay.
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Challenges at Infosys
MNCs like Accenture, IBM Global Services, and Electronic DataSystems have started operating from India.
The entry of multinationals has put pressure on Infosys in terms of
retaining talented manpower.
Infosys faced stiff competition from other Indian IT companies whichwere adopting new structures.
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Conclusions
Adopting both formal control systems like planning, budgeting
and reporting and informal control systems like goal oriented
behavior will lead to improvement in productivity
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THANK YOU