Résumé of <Aishik Banerjee> Emp. No <380965.>

NAME: Aishik BanerjeeRole : TEST ANALYST

Current Role Description Currently working with MAPFRE ( Europe/Spanish Health Insurance) as a Test Analyst.

Dealing with Insurance policies case processing since 2012 with both Life and Pensions

Doing Production Verification Testing for my process to cross check whether applications are working fine as expected, specially on weekends, Writing Test scenarios and Test cases along with providing assistance in client prepared test cases.

Skill / Experience Summary Overall approximately 5 Years of Exp In Bancs product UAT support team

and about to complete 6 Years with TCS on Sept'2016.

Technology Experience Have cleared Software Testing Programme (E0) level with TCS successfully on March 2015

Have successfully cleared the Web Based Training Programme for Basic Software Testing & Analysis.

Software Currently working for MAPFRE as a Test Analyst , mainly with the end to end accounting program. Have also initiated and completed system testing for previous release for basic party and policy details.

Working with TCS B@NCS application since 2012 under Phoenix Life process.

Have worked with projects like N-Power Services and AGL (Australian Gas & Light) under TCS prior to Phoenix with experience of handling SAP (processing only) and MS DOS based applications.

Domain Experience System Testing Analyst for MAPFRE , executing system Unit testing, User Acceptance Testing and Sanity Testing, as per requirement.

InSurance Life & Pensions – Since 2012 with Phoenix Life (Under Diligenta) - Operational

Education Summary

Degree and Date Institute Major and Specialization

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Résumé of <Aishik Banerjee> Emp. No <380965.>

10 Th (WBSE) Standard - 2002 Nava Nalanda High School General

12TH (WBHSE) Standard-2005 National High School ( For Boys) Commerce

Graduation ( Commerce) -2007 CalCutta University Commerce

Professional Memberships / Certifications

Professional Society / Certification Member Since / Date Certified

Experience Profile – Key Projects

Project - I Duration :

Customer name: MAPFRE Insurance, SPAIN

Project Description: Doing End to End system testing for Accounting module ( mainly interfaces) and User Acceptance testing for Policy and Party details. Role Description:

Doing system testing (UT,UAT) for accounting interface Completing the analysis for requirement documents and seeking clarification from

Business Analyst / Onsite SME as and when required. Also have executed testing from the developer site for checking the basic functioning

before UAT. Have executed Sanity and Regression as per client requirement. Tools/Software Used: TCS B@NCS, WINSCP,Putty,Notepad++, IBM Lotus NOtes

Project - II Duration :

Customer name: Phoenix Life Services Under Diligenta Group

Project Description: Doing End to End case processing including both Servicing and Claims for the customers and as per their requests.

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Résumé of <Aishik Banerjee> Emp. No <380965.>

Role Description:

Processing Insurance policies with End To End results as well provide service to the customers by giving options and advices whenever required.

Also conducting E0 & E1 Insurance training session for new joiners and helping them to get a good and solid understanding of the concepts.

Also doing partially Production Verification testing for the process as per Business and Client requirement(s).

Tools Used: TCS B@NCS, Business Objects (DATA) , IBM Lotus Notes

Project - III Duration

Customer name: Wipro Ltd. Process: Hewlett Packard

Project Description :Handling End To End calls for customers of HP and providing the best possible service keeping the integrity intact and targeting C-Sat and Total problem resolutions (TPR)

Role Description:

Handling Customer issues related to their computers and resolving them within client decided and agreed TAT and SLA on a application named ASTRO.

Providing best possible service to the customer by helping them to analyse newly launched products as well as helping them to keep the computer secured.

Doing Upselling as per process requirement as well as on clients need.

Employment Summary

Dates Organization Role

2010 September Tata Consultancy Services Information Processing Enabler/Analyst

2009 November-2010 September

Wipro LTD. Associate (tele calling for troubleshooting)

2009 Citigroup Global Services (TCS E-SERVE)

Tele Calling for Cards Collections

Personal Details

Date of Birth 12'th November 1986Nationality Indian

Passport Details

Name as on passport Relationship Passport Number

Date of Issue Expiry Date Place of Issue

Aishik Banerjee Single K0470602 Mar-09-2012 Mar-08-2022 KOLKATA

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