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Airtel Information Guide
Installation / Fault Date : 25/04/2012
Phone No : 01145294432
Login ID (Username) : [email protected]
Password : 7005627275
Speed in Your Plan :2099 4mbps/256 kbps WIFI Name :GREENTHUMB
WIFI Security Key : passwordmba
Installation Eng Name & Mobile N0 :Shankar 7503144098
FR Eng Name & N0 :***
To check Your Connection Speed go to Site
h t t p : / / s p e e d . n c r . a i r t e l b r o a d b a n d . i n
First Level TroubleshootingIf your Internet not working please restart your computer & off / on the modem and wait 2
min. then start.
a
addfd
Beetel 220BX / 110BX / Wifi Router (Check your modem LED status)
11 Red LED showing power: - If light not glowing checks your power plug andmodem adaptor.
11 Yellow LED-showing Link: - If light is not glowing check the RJ11 cable, Splitterconnection
and phone line (if line phone dead contact to phonedept.)
(SPLITTER CONNECTION)
11 Green LED showing data transfer: - If this light not blinking please on / off themodem.
11 Last Green LED showing computer to modem connectivity: -If light notdisplay check USB / LAN cable. (In XP you can enable the LAN/USB connection)
Errors in modem/ Run time Error
P l e a s e S w i t c h O f f a n d S w i t c h o n M o d e m / P C P o w e r
Dynamic IP For Internet Connection
IP - 192.168.1.2To 254Subnet -255.255.255.0Gateway -192.168.1.1DNS 202.56.215.6 202.56.230.6 202.56.215.54202.56.215.55
4.2.2.24.2.2.3
5. User of WiFi Router must ensure that the security settings (details on our website ) of their“Wifi” Router have been properly enabled to allow only authentic users. The simplestand the fool proof method is by inserting MAC no. of your Laptop/ mobile device in the ADSLWifi Router and allows using the authorized MAC only.
Dialing Errors (if you configure Internet by Dial-up)Windows Dial-up Networking Errors:-
• 602/633 Port in use. Port already open. Your modem is being used by anotherapplication.
• 619/629 The port was disconnected by the remote machine
• 645 Dial-Up Networking could not complete the connection to the server. Check yourconfiguration and try the connection again.
• 650 The remote access server is not responding.
• 678/628/721 The server is not responding. The computer you are dialing is notanswering; try again later. There is no answer. PPP Modem Connect Failure
• 691/718/635 Invalid username or password. Access denied because username and/orpassword is invalid on the domain. Remote Server could not authenticate the connectionor Authentication Failed. Dial-up networking could not establish a connection; checkyour password and try again.
• 692 Hardware failure in attached device.
• 780 Dial-Up Networking could not negotiate a compatible set of network protocols youspecified in the Server Type settings. Check your network configuration in the ControlPanel and try the connection again. No PPP Protocols configured.
• 745 An Essential File Is MissingTo Create Email Id Go To Site
h t t p : / /ma i l . a i r t e lma i l . i nLogon to – mail.airtelmail.in
• Fill-up the login ID (username) and password then submit
• Click here to create email account.
• You can add Email choose any user name and password, for check our account simplylogon your mail go to site mail.airtelmail.in OR Through outlook Express
Outlook Configuration
• Follow these simple instructions to configure your Outlook Express: -
• Open Outlook express
• Click on tools and select Accounts
• On the pop-up window ‘internet accounts’ click on mail tab
• Click on add and select mail, which opens up the internet Wizard
• In the Display Name field type your name
• Click next
• In the internet Email address field, type your Airtel Email address as ( '[email protected]' )
• Click next
• In the email server name field, select the following from the drop-down menu:
• My incoming mail server is POP Incoming mail server pop.gmail.com
• Outgoing mail server smtp.gmail.com
• Click next
• In the internet mail logon field fill the following: ( '[email protected]'
)
• Type password Click Next Click Finish
• Change your port number for SMTP Port no 465 and POP Port no 995
• Congratulations you have successfully
For usage Checking
11 If you want to check your usage Check through net expert
11 Online bill checking account from airtel site through customer care.
Complaints history
SN
FTN No. Date Problem Reported Resolution Provided EnggName
