2
PROVIDING WORLD CLASS CUSTOMER EXPERIENCE BY INNOVATION & DIGITAL TRANSFORMATION AIRLINE TRAVEL SERVICES The global aviation industry continues to grow rapidly but consistent and robust profitability is elusive. While at one end – airlines are under growing pressure to reduce costs, improve operational efficiency and revenue growth; on the other hand airports are facing different challenges in terms of number of passengers, baggage, cargo and flights. To be competitive, aviation industry players need to use innovative State of the Art technology solutions to deliver their customers end to end digital and personalized experience and at the same time smoothen their journey by optimizing various processes. Hexaware, an IATA Strategic Partner, has the relevant experience to deliver next-generation IT solutions and meet the aviation industry objectives. We, at Hexaware, believe in the transformative technology of driving the wave of personalization, advanced analytics and innovation. It’s no wonder why 4 of the top 20 global carriers prefer Hexaware as their technology partner. Business Segments We Serve: Right from passenger travel, ticketing & departure control, revenue management, MRO, cargo operations, crew management to baggage handling and airport operations - we touch every function of your aviation business with our technology expertise to help you bring innovation, optimize cost while enhancing customer experience. Enhance Customer Experience & Streamline Business Processes Innovate | Digitalize | Transform Industry Solutions from our Labs E-Freight KIT HexNDC Engine Digital MRO Suite E-Freight (e-Kit) HTag - Home Baggage Printing Solution Electronic Miscellaneous Document (HexEMD) HexNDC

AIRLINE TRAVEL SERVICES - SITA · PDF fileAIRLINE TRAVEL SERVICES ... • Vast domain experience in airline industry with 2000+ domain & technical experts • Catering to 8 of the

Embed Size (px)

Citation preview

Page 1: AIRLINE TRAVEL SERVICES - SITA · PDF fileAIRLINE TRAVEL SERVICES ... • Vast domain experience in airline industry with 2000+ domain & technical experts • Catering to 8 of the

PROVIDING WORLD CLASS CUSTOMER EXPERIENCE BY INNOVATION & DIGITAL TRANSFORMATION

AIRLINE TRAVEL SERVICESThe global aviation industry continues to grow rapidly but consistent and robust profitability is elusive. While at one end – airlines are under growing pressure to reduce costs, improve operational efficiency and revenue growth; on the other hand airports are facing different challenges in terms of number of passengers, baggage, cargo and flights. To be competitive, aviation industry players need to use innovative State of the Art technology solutions to deliver their customers end to end digital and personalized experience and at the same time smoothen their journey by optimizing various processes.

Hexaware, an IATA Strategic Partner, has the relevant experience to deliver next-generation IT solutions and meet the aviation industry objectives. We, at Hexaware, believe in the transformative technology of driving the wave of personalization, advanced analytics and innovation. It’s no wonder why 4 of the top 20 global carriers prefer Hexaware as their technology partner.

Business Segments We Serve:

Right from passenger travel, ticketing & departure control, revenue management, MRO, cargo operations, crew management to baggage handling and airport operations - we touch every function of your aviation business with our technology expertise to help you bring innovation, optimize cost while enhancing customer experience.

Enhance Customer Experience & Streamline Business Processes

Innovate | Digitalize | Transform

Industry Solutions from our Labs

E-Freight KIT

HexNDC Engine

Digital MRO Suite

E-Freight (e-Kit)

HTag - Home Baggage Printing Solution

Electronic Miscellaneous Document (HexEMD)

HexNDC

Page 2: AIRLINE TRAVEL SERVICES - SITA · PDF fileAIRLINE TRAVEL SERVICES ... • Vast domain experience in airline industry with 2000+ domain & technical experts • Catering to 8 of the

© Hexaware Technologies. All rights reserved. www.hexaware.com

‘Gain’ from our Airline Experience

• 15+ years of experience managing RES applications of a leading Canadian airline• Vast domain experience in airline industry with 2000+ domain & technical experts• Catering to 8 of the leading global airlines and second busiest airport in UK• Multi-year experience with 3 top airlines supporting their Baggage applications• Expertise in handling airline & airport operations applications for a leading NA airline and second busiest airport in UK• 12+ years of expertise in managing Enterprise Applications for 100+ clients including global rollout, upgrades and ASM

About Hexaware Hexaware is a leading global provider of IT, BPS and consulting services. The Company focuses on key domains such as Banking, Financial Services, Capital Markets, Healthcare, Insurance, Travel, Transportation, Logistics, Hospitality, Manufacturing and Consumer. Our business philosophy, “Your Success is Our Focus”, is demonstrated through the success we ensure for our clients. Hexaware focuses on delivering business results and leveraging technology solutions by specializing in Application Transformation Management (ATM), Enterprise Solutions, Human Capital Management, Business Intelligence & Analytics, Digital Assurance, Infrastructure Management Services, Digital and Business Process Services. Founded in 1990, Hexaware has a well-established global delivery model armed with proven proprietary tools and methodologies, skilled human capital and SEI CMMI-Level 5 certification.

India Headquarters152, Sector – 3 Millennium Business Park‘A’ Block, TTC Industrial AreaMahape, Navi Mumbai – 400 710Tel.: +91-22-67919595Fax: +91-22-67919500

APAC Headquarters180 Cecil Street, #11-02, Bangkok Bank Building,Singapore 069546Tel.: +65-63253020 Fax : +65-6222728

NA HeadquartersMetro 101, Suite 600,101 Wood Avenue South, Iselin, New Jersey - 08830Tel: +001-609-409-6950Fax: +001-609-409-6910

For all Hexaware office locations, visit: http://www.hexaware.com/worldwide.htm [email protected]

EU HeadquartersLevel 19, 40 Bank Street,Canary Wharf,London - E14 5NRTel: +44-020-77154100Fax: +44-020-77154101

Data to Digital Transformation

Application Transformation Management

Application Maintenance & Support

Infrastructure Management Services

Product Engineering

Enterprise Solutions

Business Intelligence & Analytics

Business Process Services

Digital Quality Assurance

Service Offerings

Technology Expertise in Aviation

• Enterprise Solutions - ERP/CRM- Oracle, PeopleSoft & SAP• Business - COGNOS, Hyperion, Intelligence Tools Informatica, Business Objects, Micro strategy, Brio• Testing Tools - Mercury & Rational tool set, SST, CMSTPF, BOB, Visual Age for TPF• Messaging - EDIFACT, Teletype, XML, Cargo, Tuxedo, HTTP, TIBCO, BizTalk• Integration Tools - MQ Series, Vitria• Web Technologies - Java – J2EE , GWT Architecture, JSP, EJB, XML, ASP .Net, VB.Net • Legacy - IBM mainframe, iSeries, Technologies USAS, TPF, Mapper