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Airline Operations Manual V2.1

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Page 1: Airline Operations Manual - Danny M. Schickalaskanairways.weebly.com/uploads/1/0/3/2/10322856/... · Airline Operations Manual V2.1 . Policies and procedures may change at any time

Airline Operations Manual

V2.1

Page 2: Airline Operations Manual - Danny M. Schickalaskanairways.weebly.com/uploads/1/0/3/2/10322856/... · Airline Operations Manual V2.1 . Policies and procedures may change at any time

Policies and procedures may change at any time when deemed ineffective.

Alaskan Airways Pilot Handbook ©2012 Alaskan Airways All rights reserved

Contents

I. Pilot Requirements

II. Staff Positions

III. Airline Operations

IV. Approved Airline Fleet

Appendix

A. Flight Planning

B. Flying the First Flight

Page 3: Airline Operations Manual - Danny M. Schickalaskanairways.weebly.com/uploads/1/0/3/2/10322856/... · Airline Operations Manual V2.1 . Policies and procedures may change at any time

Policies and procedures may change at any time when deemed ineffective.

Alaskan Airways Pilot Handbook ©2012 Alaskan Airways All rights reserved

Welcome to Alaskan Airways. We are very glad you are

taking the time to look around and consider us as your

Virtual Organization to fly with. Alaskan Airways started

in February 2012 with one major goal in mind, operating as

real as we can within the confines of Microsoft’s Flight

Simulator X. To help attain this goal Alaskan Airways

utilizes the VA Financial System and the best pay-ware

aircraft on the market today. Makers like PMDG,

Carenado, Flight1 and Aerosoft fill our hangers

throughout Alaska and the world.

Virtual Airline Financials System [VAFS] is incorporated

into our operation allowing both the airline staff and

virtual pilot an ability to operate in a more realistic

environment. For the Virtual Pilot the experience of being

hired as an airline pilot, for the airline staff the ability to

operate the airline as the real airlines operate. Seeing the

cost of doing business while trying to generate a profit.

VAFS incorporates a complete flight following acars

system, which monitors the flight, provides for passenger

feedback on our passenger flights, customer feedback for

cargo flights, lets our professional pilots watch their

flight progress in real time and generate a pilot rating

for each flight.

We hope after you look around you will take the next step

and fill out a pilot application and join our team. While we

strive to operate as realistic as possible, we still have time

to have fun and enjoy this fantastic simulation while

taking the beauty of the Alaskan territory.

Thank you for your consideration.

Respectfully;

Mike Schmitt

President and CEO

Alaskan Airways

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Policies and procedures may change at any time when deemed ineffective.

Alaskan Airways Pilot Handbook ©2012 Alaskan Airways All rights reserved

I. Pilot Requirements

Alaskan Airways - is not your typical airline that

accepts “anybody" off the street. Our goal is to

operate like a Professional Airline that hires and

trains only quality pilots. To this end, we are looking

for dedicated, enthusiastic, ambitious, and hard

working pilots that love to fly constantly, have fun,

and enjoy this fantastic simulation while taking the

beauty of the Alaskan territory.

Currently the airline requires each pilot fly (2) two

flights per month to be active on roster. Our team of

professionals understands that there are months

where things in real life come up, but as an adult, we

expect you to communicate this to us. Our staff will

not go out and chase you down to find out why you

have not flown; instead we will simply remove you

from our roster.

We state this in writing up front so it comes as no

surprise to anyone here. Alaskan Airway believes that

by submitting a Pilot Application to this airline you are

asking to be a part of this team and committed to flying

and participating with us to help grow the airline

within the policies set forth in both our Airline

Operation Manual and Pilot Operating handbook

[POH].

To be considered for position as pilot with Alaskan

Airways, Pilot Applicants must meet the following

criteria:

a) Microsoft Flight Simulator FSX is a must with either

Service Pack 2 (SP2) or Acceleration Pack installed. If

you don't have Flight Simulator FSX, you can purchase it

at most leading computer stores such as Best Buy,

Circuit City, or online at Buy.com. We do not support any

other Flight Simulation Platform.

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Policies and procedures may change at any time when deemed ineffective.

Alaskan Airways Pilot Handbook ©2012 Alaskan Airways All rights reserved

b) Alaskan Airways is open to any pilot at any level of

flight experience who are18 years of age or older who

are willing to participate and grow this airline.

c) You must have an internet connection and able to utilize

the VA Financial Flight Client VAFS5. All flight must be

recorded using this client, no exceptions.

d) Able to devote the necessary time to fly the minimum of

two (2) flights each calendar month. If you fly for more

than one virtual organization our staff will not take

this into consideration as a valid reason for failing to

meet this requirement. If you feel you cannot meet the

minimum required flights then we ask, up front, that you

do not join.

e) All Pilots must be dedicated, enthusiastic, ambitious, and

hard working pilots that love to fly constantly.

f) All newly hired pilots, regardless of previous flight

experience, must complete one (1) Scheduled flight using

the Virtual Airline Financials Systems Pilot Client

(VAFS) within (5) calendar days from the hire date in one

of the Carenado Cessna 208 Caravan’s.

g) Pilots may transfer previously logged virtual airline

hours provided the hours can be verified through one of

two ways. With VATAWARE and/or through a previous

virtual airline(s) roster through a open and non

password protected roster. If we cannot easily see your

hours on the roster we will not count the hours flown

for them. If we are unable to easily verify your previous

flight hours you will enter as a New Hire and zero (0)

flight hours. Once your flight hours are verified:

After completion of the first Scheduled flight using

one of our Cessna 206 Stationair's based out of

Bethel along with the Virtual Airline Financials

Systems Pilot Client (VAFS) within (5) calendar days

from the hire date:

1. Pilot's with 100.0 verifiable flight hours or more

they will be promoted to Captain and allowed to

operate all the aircraft the airline operates with

exception to the 747-400F.

2. Pilot's with between 50.0 and 99.9 verifiable flight

hours or more they will be promoted to Region

Captain and allowed to operate the allowed to

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Policies and procedures may change at any time when deemed ineffective.

Alaskan Airways Pilot Handbook ©2012 Alaskan Airways All rights reserved

operate all the aircraft the airline operates with

exception to the 737 fleet and 747-400F.

3. Pilot's with between 10.0 and 49.9 verifiable flight

hours they will be promoted to Regional First

Officer and and allowed to operate the allowed to

operate out of Bethel or Juneau Hubs operating the

Cessna 206 Stationair, 208B Grand Caravan amd

Super Cargo master, and the Kingair C90.

4. All others will be considered new hire pilots and

enter at New Hire flying only the Cessna 206

aircraft.

h) While a not a requirement, each pilots should be

committed to helping Alaskan Airways grow within the

Virtual Airline Industry by participating with our online

flight partner organizations;

WestCoast ATC

VATSIM

i) By completing the pilot application to Alaskan Airways

you are certifying that you have read and understand

both the Airline Operation Manual and Pilot Operating

Handbook and will comply with all policies and

procedures set forth within this document.

Pilot Re-Instatement

Only those pilots who leave the airline by submitting a

resignation letter will be considered for re-hire. No other

pilot will be considered.

These pilots should contact Human Resources and

make a formal request to re-join.

All re-hire pilots who are accepted to rejoin the

airline will be considered new pilots and required to

follow the above procedures as all new hire pilots.

Returning pilots must complete their first flight in a

Cessna 208B within five (5) calendar days of re-

instatement or be removed permanently from the

roster. Previous rank and flight time with Alaskan

Airways will be restored after completion of the first

mandatory flight.

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Policies and procedures may change at any time when deemed ineffective.

Alaskan Airways Pilot Handbook ©2012 Alaskan Airways All rights reserved

II. Staff Positions

The staff at Alaskan Airways is here to help you

progress and enjoy the experience of flying in “Wild

Alaska”.

President and Chief Operating Officer Mike Schmitt

Chief Operating Officer Jason Bruns

Vice President Human Resources Vacant

Vice President Air Operations Vacant

AAHQ – Alaskan Operations Center Director Vacant

Bethel Regional Hub Manager Vacant

Fairbanks Regional Hub Manager Vacant

Nome Regional Hub Manager Vacant

Barrow Regional Hub Manager Vacant

Juneau Regional Hub Manager Vacant

Seattle Gateway Hub Manager Vacant

Vice President Human Resources Vacant

Events Director Vacant

Public Relations Director Vacant

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Policies and procedures may change at any time when deemed ineffective.

Alaskan Airways Pilot Handbook ©2012 Alaskan Airways All rights reserved

III. Airline Operations

a. Pilot Rank System

PILOT

RANK

VAFS

AIRCRAFT CODE REQUIREMENTS

New Hire Pilot C26 0 to 10.0 Hours

Regional First

Officer

C26, C208, C20B,

C90 0 to 10.0 Hours

Regional Captain C208, C20B, C90,

AT7, AT2, L100, 10.1 to 50.0 Hours

First Officer

C208, C20B, C90,

AT7, AT2, L100,

73X, 73M, 738, 739

50.1 to 100.0 hours

Captain ALL AIRCRAFT 100.1 to 200.0

Senior Captain ALL AIRCRAFT 200.1 and Higher

b. Flight Training Program

coming soon

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c. Airline Flight Operation Policies

VA Financials Pilot Client is Mandatory for all flights

flown at Alaskan Airways.

Once hired, all new Pilots must fly their first flight within

five (5) calendar days, or the Pilot’s account will be

terminated.

All pilots must at a minimum fly two (2) scheduled flights

per month.

While flying online with one of our Partners, using our

Forums or Teamspeak channel all pilots should remember

while using your AKxxx call sign you are representing

Alaskan Airways and must ensure proper, mature and

professional conduct at all times. Any disruption or abuse

reported from a VA member, VATSIM or WestCoast ATC,

management or other source shall be investigated and

disciplinary action will be implemented to include immediate

termination if warranted.

Though not mandatory, flying online through VATSIM or

WestCoast ATC is highly encouraged. When flying on line

make sure to use as your call-sign AKxxx and in the remarks

section of your flight plan (VATSIM ONLY) include this to

aide controllers with our radio call sign and help

advertise the airline: for additional flight plan codes see

the Appendix to this document

OPR/ alaskanairways.weebly.com RTF/KODIAK

Depart and arrive at the specified airport in our schedule.

Fly only the flights in which your rank allows for in the

aircraft specified, We only use pay-ware aircraft and as

such those are the only aircraft allowed.

No slewing once in flight and you must start your flight

away from all runways and preferably at the terminal.

Use of more than 1x time acceleration prohibited on all

flights.

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Policies and procedures may change at any time when deemed ineffective.

Alaskan Airways Pilot Handbook ©2012 Alaskan Airways All rights reserved

IV. Approved Airline Fleet

Commuter Aircraft

a. Carenado Cessna CU206G Stationair

b. Carenado Cessna 208B Grand Caravan

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Policies and procedures may change at any time when deemed ineffective.

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c. Carenado Cessna 208B Super Cargo Master

d. Carenado C90 King Air

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Regional/ Domestic Aircraft

a. Flight 1 ATR72-500 Passenger and Freighter

b. Captain Sim 737-200 Convertible

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c. PMDG Boeing 737-800

d. PMDG Boeing 737-900

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Alaskan Airways Pilot Handbook ©2012 Alaskan Airways All rights reserved

Air Cargo Aircraft a. Captain Sim L382G [L100-30]

b. Captain Sim 737-200F

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c. PMDG Boeing 747-400F

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Alaskan Airways Pilot Handbook ©2012 Alaskan Airways All rights reserved

APPENDIX

A. Flight Planning

Flight Plan Form in FSINN on the VATSIM Network

The following requirements take into account ICAO and FAA

guidelines;

1. Aircraft. The first box in the FSInn flight plan is normally

auto filled and uses information within your aircrafts

config file. Depending on who or where the aircraft came

from this information may be formatted incorrectly. It can

consist of three sections and look like H/DC10/G to be

correct

Section 1 - The only time an entry should be here is if the

aircraft is classed in the Heavy group. Then and only then

should H/ be the prefix to the aircraft. If FSINN has

anything else there, either delete it or change it to H if you

are a heavy (>299,000 MTOW)

Section 2 - This is the actual aircraft model and should

only be the ICAO designator.

Section 3 - This is the type of navigational equipment fitted

to the aircraft, and if at any time you are under ATC then it

needs to be correct. The useable list is:

/T = No DME, Transponder without mode C

/X = No DME, No transponder

/U = No DME, Transponder with mode C

/D = DME, No transponder

/B = DME, Transponder without mode C

/A = DME, Transponder with mode C

/M = TACAN only, No transponder

/N = TACAN only, Transponder without mode C

/P = TACAN only, Transponder with mode C

/Y = Simple RNAV, No transponder

/C = Simple RNAV, Transponder without mode C

/I = Simple RNAV, Transponder with mode C

/E = Advanced RNAV with Dual FMS

/F = Advanced RNAV with Single FMS

/G = Advanced RNAV with RNP capability

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/R = Advanced RNAV with RNP capability

/W = Advanced RNAV with RVSM capability

/Q = Advanced RNAV with RNP and RVSM

2. Flight Route. This is where your aircraft will be tracking.

This is very important to ATC who are responsible in most

situations for separation between aircraft and the

ground. They need to know where you are going to be. Your

route can include various pieces of information;

Waypoints. These can take many forms and include:

VOR. The three letter abbreviation assigned to the

VOR

NDB. The two letter abbreviation assigned to the

NDB,

Fixes. Generally these are five alpha characters

assigned to positions that have some significance to

ATC.

Airways. These are a collection of waypoints, whose

identification generally start with J or V, followed by

numerals. Airways can be found on charts, and their use

shortens the required filed route. If you use an airway,

then you don‟t have to insert every waypoint on the

airway into your plan.

User defined locations. These are useful especially for

MIL and other non-airport to airport traffic. There are

several ways to describe them;

LAT/LONG. Any position can be defined using

latitude and longitude, however to be understood

by controller clients and ATC then they need to be

formatted correctly. They are either 7 or 11

characters long depending how specific you need to

be;

1. Characters. N 26o W 078o is written as

26N078W, but these are +/- 60nm, so are

generally only used for long haul cross

ocean type work.

2. Character. N 26o 15.00‟ W078o 45.00‟ is

written as 2615N07845W, and these are

accurate to 1nm, so are much better for MIL

planning. If you have any decimals of minutes

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or seconds these are rounded to the nearest

whole minute.

3. Some FMCs on FS aircraft utilize a non-

standard format for entry. The following are

some more familiar add-ons;

a. ISG. To enter a LAT/LONG waypoint into

the ISG FMC it has to be entered as

N2615.0W07845.0 where the decimal

point is required and indicates the first

decimal place of the minutes, not to be

confused with seconds. Decimals of

minutes and seconds are two different

formats and are not interchangeable.

b. PMDG. To enter a LAT/LONG waypoint it

is same as ISG but needs a / between the

LAT and LONG eg N2615.0/W07845.0

c. Bearing/Distance. A position may also be

defined using a VOR as a reference. 52nm

on the 256 radial from SNS is written in

the FSInn flight route as SNS256052. It is

important to have three numerals for

each of the bearing and the distance, so

note the use of a zero in the example.

4. Again some FMC‟s use different formats for

entry;

a. ISG. Uses a / to separate the bearing and

distance so does not need three figures

for the distance, eg SNS256/52.

b. PMDG. Uses same as ISG, but needs three

numerals for distance. SNS256/052.

5. Altitude/Speed changes. At times along the

planned route it may be necessary to change

altitude or even speed. These will also impact

on the Controllers ability to maintain

separation standards. These are simply

appended to any waypoint or user defined

position in your plan after using a /. The only

trap is that it must be written with both the

speed and altitude and use N0 if it is Kts or M0

if it is Mach. SNS/M082F350 means that from

SNS VOR I will maintain M0.82 and FL350.

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SNS/N0300F240 means that from SNS VOR I

will maintain 300 Kias and FL240. Any change

needs to be also added to the flight plan

route.

6. Flight Rules. It is also possible to indicate a

change of your planned flight rules. This will

enable ATC to know that from a position you

will drop or pick up IFR/VFR. It is simply

displayed as SNS VFR meaning that from SNS

VOR I will be VFR. This can be done at any point

on your flight plan.

3. Remarks. This is a free text box, however it can be used to

provide controllers with extra information to make their

task easier. It also enables some advertising of your VSOA.

The following are acceptable;

SEL/ followed by your selected-call letters. A must for

cross ocean flights. EG RSCE

PER/ followed by the aircraft handling speed

designator. A, B, C, D or H

RTF/ followed by the callsign as spoken by the

controller

OPR/ followed by alaskanairways.weebly.com

NAV/ followed by RNP rating eg RNP5, or whatever you

use for navigation. Eg

REG/ followed by aircraft registration if desired

STS/ followed by MIL to indicate military status

RMK/ followed by ATO or task you are on.

At Alaskan Airways the only mandatory requirement is for

“OPR/ alaskanairways.weebly.com RTF/KODIAK" to be

used.

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B. Flying the first Flight

You have five (5) calendar days from the Date of Hire, found on the first

page of your acceptance letter, to complete your first Scheduled flight

using the Virtual Airline Financials Systems Pilot Client (VAFS5) in the

Carenado Cessna CU206G Stationair out of the Bethel Alaska Hub.

Step One:

Upon receiving an email from Virtual Airline Financial [VA Financial]

containing instructions for completing the application process by

confirming the creation of your pilot file. Either click on the link or copy

and paste that link to your browser and follow any additional

instructions given.

Step 2:

Download the VAFS5 Pilot Client here. Follow all instruction on this

page in order for the pilot client to work properly. We do not enter

flight hours manually.

Step 3:

Fire up Microsoft Flight Simulator FSX, and any weather programs you

may use and load any one of Carenado CU206G Stationairs you have,

parked in a parking spot and not or any runway.

Step 4:

Start VAFS5 : [make sure if using Vista or Windows 7 to run as

Administrator] Once the pilot client opens:

1. Click on Start New Flight.

2. In the filter Route (just above the flight schedule) type 208 or 20B

under Aircraft or Tail to only show those flights associated with

that type aircraft or tail number. Find a flight you wish to fly and

Select a Route to Fly.

3. Next page gives you the basics of your flight - click Continue with

Selected Flight

4. Almost ready - This page will show the numbers of passengers and

where they are loaded and the remaining weight to load cargo onto

the plane. Click on each item [once] here to add cargo to your flight

- fill the plane to capacity. The weight will go red when over

capacity. Goal is max capacity but as much revenue as we can take.

When finished here click Select Cargo and Go To Preflight

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5. You are now at the Preflight page. Enter your Alternate [if you

choose] then start Flight.

**NOTE: If you had the aircraft running and ready to taxi prior to

starting VAFS5, once you hit Start Flight the aircraft will be shut

down and you will either restart from the checklist or ctrl-e to

restart.**

6. Enjoy the flight.

7. Once you land, taxi to the parking area set the brakes and

shutdown, the flight will be logged automatically. All you do is

click the appropriate icon at the bottom of VAFS5 to either leave

VAFS or leave any comments pertaining to your flight. The flight

has been already uploaded to the site.

Congratulations you have flown your first flight. Do this each and

every flight with us.