AIM SA 2013 Directory

Discover a new world. AIMSA Directory 2013

SA Training Awards 2011 Finalist SA Training Awards 2012 Finalist

Green Gown Awards Australasia 2012 Highly Commended

ACPET Awards for Excellence 2012 VET Provider of the Year Finalist

AIM SA is proud to be an approved Skills for All training provider. Skills for All is a South Australian government initiative that is changing the way vocational education and training is funded in South Australia. For more information visit www.skills.sa.gov.au

We know management inside out. Whether just starting out on your management journey, or well on your way – as South Australia’s largest private provider of management education and training, we’re here to help you become a better leader and a better manager.

That’s our commitment to you.

Be who you want to be. Excel, connect and succeed at the Australian Institute of Management.

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Contents

Contents

Managing, Leading and Developing People 19

Coaching and Mentoring 22

Developing a Learning Workplace 22

Developing High Performance Teams 23

Effective People Management 23

Manage People Performance 24

Managing Meetings 24

New Manager 25

New Supervisor 25

Certificate IV in Frontline Management Intensive Program 26

Diploma of Management Intensive Program 26

Managing and Developing Systems and Processes 27

Administrative Systems and Processes 30

Business Writing Skills 30

Design and Produce Business Documents 31

Managing Workplace Information 31

Organising Meetings and Taking Minutes 32

Quality Management and Process Improvement 32

Report Writing 33

Risk Management Processes 33

Writing Policies, Procedures and Work Instructions 34

InTroDuCTIon 1

ConTEnTS 2

LEArnIng PAThwAy 4

CuSToMISED TrAInIng 6

TrAInIng CourSES 8

Managing, Leading and Developing Business 9

Continuous Improvement 12

Develop Operational Plans 12

Manage and Implement Change 13

Managing Risk 13

Organisational Development 14

Planning for Sustainability 14

Projects for Non-Project Managers 15

Promote Innovation 15

Strategic Business Planning 16

Strategic Leadership 16

Workplace Leadership 17

Self Development 35

Assertiveness Skills 38

Conflict Resolution 38

Creative Problem Solving 39

Effective Workplace Relationships 39

How to Prioritise Work 40

Improving Your Personal Communication 40

Managing Workplace Stress 41

Negotiation Skills 41

Professional Presentations 42

Speak Clearly and Confidently in Public 42

The Professional Executive Assistant 43

Time Management 43

Customer Service, Client relationships and Sales 45

Building and Managing Client Relationships 48

Customer First 48

Managing Quality Customer Service 49

Professional Telephone Techniques 49

Sales Fundamentals 50

Sales Management 50

Financials, Budgets and Accounting 51

Bookkeeping Practice 54

Computer Accounting Systems 55

Day to Day Accounts 55

Finance for Non-Finance Managers 56

Payroll Systems and Processes 56

Preparing Financial Reports 57

Understanding Financial Reports 57

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human resources 59

Human Resource Fundamentals 62

Plan and Manage Human Resource Strategy 62

Recruit, Select and Induct Employees 63

Working with Diversity 63

Diploma of Human Resource Management Intensive Program 64

Project Management 65

Project Management Fundamentals 68

Applied Project Management 68

Diploma of Project Management Workshop 69

Managing Contracts 69

Advanced Diploma of Project Management Intensive Program 70

Training and Assessment 71

Assessing in the Workplace 74

Design Learning Programs 74

Train the Trainer 75

Certificate IV in Training and Assessment Intensive Program 76

Advanced Assessment Practice 77

Advanced Facilitation Practice 77

Instructional Design and Development 78

Training Needs Analysis 78

Vocational Education and Training Practitioner 79

Training for Sustainability 79

Training Tactics 80

Marketing 81

Fundamentals of Marketing 84

Strategic Marketing 84

workplace health and Safety 85

Managing and Evaluating OHS Systems and Processes 88

OHS Systems and Processes 89

Workplace Safety 90

Computing Skills 91

Keyboard Skills 94

Working with Spreadsheets 94

QuALIFICATIonS 95

Certificate III in Business Administration 96

Certificate III in Occupational Health and Safety 97

Certificate IV in Accounting 98

Certificate IV in Bookkeeping 99

Certificate IV in Business 100

Certificate IV in Business Administration 101

Certificate IV in Business Sales 102

Certificate IV in Frontline Management 103

Certificate IV in Human Resources 104

Certificate IV in Marketing 105

Certificate IV in Occupational Health and Safety 106

Certificate IV in Project Management 107

Certificate IV in Training and Assessment 108

Diploma of Business 109

Diploma of Business Administration 110

Diploma of Human Resources 111

Diploma of Management 112

Diploma of Occupational Health and Safety 113

Diploma of Project Management 114

Diploma of Training, Design and Development 115

Diploma of Vocational Education and Training 116

Advanced Diploma of Management 117

Advanced Diploma of Management (Human Resources) 118

Advanced Diploma of Occupational Health and Safety 119

Advanced Diploma of Project Management 120

PAThwAyS 121

MBA /ExECuTIvE EDuCATIon 125

Master of Business Administration 126

Graduate Diploma in Management 127

Graduate Certificate in Management 128

Graduate Certificate in Management (Consultancy Practice) 129

Graduate Certificate in Management (Sustainable Development) 130

FunDIng oPTIonS 131

IMPorTAnT InForMATIon 132

MEMBErShIP 134

EvEnTS 135

ADELAIDE MEETIng & ConFErEnCE CEnTrE 136

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The AIM SA Learning Pathway is designed for business professionals to develop their skills and knowledge within a ‘whole of career’ perspective.

Designed for:

People responsible for their own work output, possibly with some input into the work of others.

Designed for:

People who are just starting out in their career, who want to learn the basics to set them on the right path.

voCATIonAL EDuCATIon

ExECuTIvES SEnIor MAnAgErS

SuPErvISorS MAnAgErS

FronTLInE STAFF CoorDInATorS SuPErvISorS TEAM LEADErS

nEw MAnAgErSFronTLInE

STAFF

ADvAnCED DIPLoMADIPLoMACErTIFICATE IvCErTIFICATE III

Learning Pathway

Learning Pathway

Designed for:

People responsible for their own work output and the work output of others.

Designed for:

People responsible for their own work output and the strategic operations of the organisation.

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Taking you across the full spectrum of education and training – from Certificate III to MBA – you benefit from consistent, high quality and relevant development opportunities throughout your career as your professional needs change.

hIghEr EDuCATIon

grADuATE CErTIFICATE In ConSuLTAnCy

PrACTICE

grADuATE CErTIFICATE In MAnAgEMEnT

grADuATE DIPLoMA In

MAnAgEMEnT

MASTEr oF BuSInESS

ADMInISTrATIon


grADuATECErTIFICATE In SuSTAInABLE

DEvELoPMEnT

Learning Pathway

where are you on your career journey?





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Customised Training

Every business is unique, with its own culture and business framework. we get that.

That’s why we offer tailored learning and development solutions. No matter the size of your organisation or the industry you’re in, our speciality is in working hand in hand with you on developing a solution that fits your organisation; that addresses you specific needs, that takes into account your organisation’s culture and most importantly, helps you achieve your objectives.

Customised Training

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Customised Training

Customising your training lets you focus on the issues that matter most to your business.

The benefits of customisation– Accounts for the unique challenges facing

individual organisations and industries– You can address specific issues that are a priority

for your organisation, enabling you to target your training dollar more effectively

– You can deliver a program that targets key staff, assists with your succession planning and aligns with your growth objectives

– Only your staff participate in a customised program, so issues can be discussed openly, real life examples used and lessons learnt can be implemented the next day

– A customised program means all of your staff are on the same page – allowing you to set common objectives, break down any internal silos and create a better team environment

– Training can take place at your office or at our Centre for Management Development

Testimonials Customised Training

your business.your objectives.

robert Iannazzo, Australian radio network ‘AIM SA have been instrumental in the development of not only the individual competencies of the Executive Team at Mix 102.3 and Cruise 1323, but also the cohesiveness of the team as a whole’.

– You can brand your own training – a powerful tool that speaks volumes about your commitment to your staff and your organisation’s future

– As your training needs change, AIM SA can provide an ongoing partnership to support future organisational outcomes

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Training Courses

Training that is practical, relevant and real. Now there’s a nice change.

Training: you are in a room full of people who are sitting at individual desks listening to someone theorise about a business model. You try and stifle a yawn, and wonder how it relates to your professional requirements.

Please wipe that image from your mind. Training at AIM SA is nothing like that. We work with individuals and organisations to provide a range of training course and tailored learning programs that are practical, relevant and stimulating.

The ‘studying’ you undertake is real and can be incorporated into daily roles and workplace practices (not just filed away and forgotten) or even put towards nationally recognised qualifications.

With a range of training courses to choose from, covering a wide variety of topics – what are you waiting for?

Training Courses

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Managing Leading and Developing Business

Managing, Leading and Developing Business Training Courses

1

Courses


Develop Operational Plans 12

Manage and Implement Change 13

Managing Risk 13

Organisational Development 14

Planning for Sustainability 14



Strategic Business Planning 16

Strategic Leadership 16

Workplace Leadership 17

other courses that may interest you


Develop a Learning Workplace 22




These courses can be used toward the following qualifications






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gain qualifications along with management and leadership skills from a flexible and innovative learning environment, in touch with leading business practices.


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Market forces place increased pressure on organisations to improve their products and services. To remain competitive in this environment, organisations must continually seek ways to improve all aspects of their business including workplace relationships, processes, products and services. while the focus on achieving quality products and services is not new, it has shifted from being reactive (inspect and fix) to pro-active (plan to get it right the first time).

This practical course will equip participants with the vital skills to ensure the quality and continuous improvement process is team-centred and team-driven.

you’ll learn how to– Implement continuous improvement

systems and processes– Monitor, adjust and report

performance– Consolidate opportunities for

further improvement

This course will benefit All managers, supervisors and

team leaders.

you could go on from this course and complete

– Certificate IV in Frontline Management

– Certificate IV in Business– Certificate IV in Business

Administration– Diploma of Business Administration– Diploma of Business– Diploma of Management

This course covers the following competency standards

– BSBMGT403A Implement continuous improvement

– BSBMGT516C Facilitate continuous improvement

Continuous Improvement

Planning at the organisational level sets the direction and influences activities at the team and individual level. Effective planning can contribute towards better performance and improved processes and production within an organisation. other important by-products of the planning process are, increased customer satisfaction and the capacity to manage change more effectively.

you’ll learn how to– Develop and implement

operational plans– Plan and manage operational

resources– Monitor and review operational

performance

This course will benefit People who are responsible

for managing or implementing operational plans.


– Certificate IV in Business– Certificate IV in Frontline

Management– Diploma of Business– Diploma of Management


– BSBMGT402A Implement operational plan

– BSBMGT515A Manage operational plan

Develop Operational Plans


Investment

$470 Professional Member

$495 Corporate Member

$545 Non-member

Duration

1 Day, 9.00am till 4.30pm

Dates

Jan 22 Aug 20

Apr 15 Sep 30

May 22 Oct 23

Jun 27 Dec 6

Investment



$545 Non-member

Duration


Dates

Feb 6 Aug 15

Apr 11 Oct 15

Jun 24 Dec 2

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gain the skills and knowledge to implement and cope with change in the workplace. In this day and age, these are essential skills, and managers need to take the lead and influence organisational priorities in order to maximise the opportunities that these changes present.

you’ll learn how to– Identify change requirements – Identify opportunities within change– Develop change management

strategies– Implement change management

strategies

This course will benefit People with responsibility for

implementing change within their organisation.


– Advanced Diploma of Management– Advanced Diploma of Management

(Human Resources)


– BSBINN601B Manage organisational change

Manage and Implement Change

This course covers the development, implementation and evaluation of a risk management plan for the organisation as part of its strategic plan. It incorporates an assessment of potential risks facing an organisation and the development of plans to mitigate those risks.

you’ll learn how to– Develop, monitor and evaluate a

risk management plan– Establish risk context – Identify and analyse risks– Select and implement appropriate

treatments

This course will benefit People responsible for managing

risk within their organisation.


– Diploma of Business– Diploma of Business Administration– Diploma of Management


– BSBRSK501B Manage risk

Managing Risk


Investment



$985 Non-member

Duration

2 Days, 9.00am till 4.30pm

Dates

Feb 19, 20 Sep 9, 10

May 22, 23 Nov 27, 28

Investment



$985 Non-member

+ $139.50 Text Book

Duration


Dates

Feb 12, 13 Aug 6, 7

May 16, 17 Nov 18, 19

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whether you are introducing an organisation-wide sustainable development approach, or starting your sustainability journey by introducing a few energy saving workplace practices, for change to be effective you need a plan. This course will help you develop a plan that fits with your organisation’s strategic direction and priorities, takes account of the capabilities and needs of the people in your organisation, and sets the stage for a managed change process.

you’ll learn how to– Identify drivers and issues

underpinning the development and implementation of a Sustainability Action Plan (SAP), including a risk and benefit analysis, and a strategic management response

– Develop a workplace SAP containing metrics, goals, targets and indicators

– Develop an implementation plan including how management and stakeholder commitment and engagement will be achieved

– Develop policy and procedures to support implementation of sustainable development plans

– Develop strategies to monitor and report on progress of SAP outcomes

This course will benefit People who want to lead change for

sustainability in their workplace. you could go on from this course

and complete– Diploma of Business– Diploma of Management


– BSBMGT502B Build and sustain an innovative work environment

– BSBMGT515A Manage operational plans

– BSBRSK501B Manage risk– BSBPMG510A Manage projects– BSBSUS501A Develop workplace

policy and procedures for sustainability

Planning for Sustainability

Investment

$1,140 Professional Member

$1,200 Corporate Member

$1,320 Non-member

Duration


Dates

Jun 24, Jul 1, 2

organisational success is becoming increasingly linked to an organisation’s ability to navigate change. This course considers the drivers of change in today’s business world and change methodologies to successfully implement change programs. It promotes a structured and planned approach to change efforts with the aim of creating appropriate and sustainable change programs.

you’ll learn how to– Identify drivers of change– Identify change requirements

and opportunities – Develop and implement a change

management strategy– Develop an organisation

development plan – Implement organisation

development activities – Maintain an organisation

development program

This course will benefit People responsible for organisational

change and development. you could go on from this course

and complete– Advanced Diploma of Management– Advanced Diploma of Management

(Human Resources)


– BSBINN601B Manage organisational change

– BSBMGT615A Contribute to organisational development

Organisational Development


Investment



$985 Non-member

Duration


Dates

Feb 11, 12 Aug 22, 23

May 6, 7 Nov 27, 28

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one of the most important things organisations can do to lead change is to cultivate innovators. Innovation is not only about product development, but also about thinking outside the box in relation to services, business practices, marketing and all the other elements of a business’ operations. Promoting and supporting innovation requires leadership. During this course, you will learn how to encourage innovative thinking and practice, as well as how to create an environment in which innovation thrives.

you’ll learn how to– Create an environment and

workplace culture that supports and encourages innovation

– Lead by example– Establish work practices that

support innovation – Provide opportunities for

learning and reflection– Promote innovation in

the workplace– Develop creative and flexible

approaches and solutions

This course will benefit All managers, supervisors, team

leaders and project managers.



Management– Diploma of Business– Diploma of Business Administration– Diploma of Management


– BSBINN301A Promote innovation in a team environment

– BSBINN502A Build and sustain an innovative work environment

Promote Innovation

Investment



$545 Non-member

Duration


Dates

Feb 7 Aug 29

May 30 Nov 21

This course provides an overview of project management theory and practice. you will have an opportunity to apply a project management approach to implementing operational plans and priorities. Covering the terminology and lifecycle of project management, this course will also give you the skills and knowledge to work effectively with project managers.

you’ll learn how to– Define a project– Develop a project plan– Administer and monitor a project – Finalise a project– Review a project

This course will benefit People who manage projects or

use project management principles within their role.

you could go on from this course

and complete– Certificate IV in Business– Certificate IV in Frontline

Management– Certificate IV in Occupational Health

and Safety– Diploma of Business– Diploma of Business Administration– Diploma of Management This course covers the following

competency standards– BSBPMG510A Manage projects

Projects for Non-Project Managers

Investment



$545 Non-member

Duration


Dates

Feb 5 Aug 6

Apr 8 Oct 21

Jun 18 Dec 2

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Let’s take a look at effective leadership behaviour in successful organisations. what personal and professional competencies are necessary to manage at a senior level? This is a fascinating course for managers who make decisions that impact across an organisation.

you’ll learn how to

– Communicate organisational vision, mission and goals

– Influence groups and individuals– Build and support teams– Demonstrate personal and

professional competence– Manage and deal with issues

This course will benefit

Managers and leaders who have a responsibility to provide leadership across an organisation.


and complete

– Advanced Diploma of Management– Advanced Diploma of Management

(Human Resources)

This course covers the following

competency standards

– BSBMGT605B Provide leadership across the organisation

Strategic Leadership

Investment



$985 Non-member

Duration


Dates

Mar 21, 22 Sep 17, 18

Jun 20, 21 Dec 11, 12


This highly practical and interactive course will provide participants with a clear framework to prepare a successful strategic plan and business plan, tailored to the needs of their organisation or business unit. It examines the key strategic business areas that a successful plan must consider, whilst taking into account the core values, purpose and mission statement of the organisation.

you’ll learn how to– Conduct an environmental analysis

of a business (internal and external)– Confirm organisational vision

and mission – Develop, write and implement

a strategic plan– Develop, write and implement

a business plan– Monitor performance– Respond to performance data

This course will benefit Managers involved in strategic

business planning. you could go on from this course

and complete– Advanced Diploma of Management– Advanced Diploma of Management

(Human Resources)


– BSBMGT616A Develop and implement strategic plans

– BSBMGT617A Develop and implement a business plan

Strategic Business Planning

Investment



$985 Non-member

Duration


Dates

Feb 27, 28 Aug 1, 2

May 20, 21 Nov 25, 26

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responsible leadership is a pre-requisite for effective supervision. This course will take a look at the essential elements of how to lead a team of people in a workplace environment - different leadership styles and how to adjust those styles for different situations.

you’ll learn how to– Model high standards of

management and performance behaviour

– Enhance the image of the organisation

– Make informed decisions

This course will benefit People required to show leadership

within their workplace.



– Certificate IV in Human Resources– Certificate IV in Occupational Health

and Safety


– BSBMGT401A Show leadership in the workplace

Workplace Leadership

Investment



$545 Non-member

Duration


Dates

Mar 7 Aug 27

Jun 20 Nov 8

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Managing, Leading and Developing People Training Courses

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Managing Leading and Developing People

2


Courses


Developing a Learning Workplace 22

Developing High Performance Teams 23

Effective People Management 23

Manage People Performance 24


New Manager 25

New Supervisor 25

The Aspiring Manager Intensive ProgramCertificate IV in Frontline Management 26

The Developing Manager Intensive ProgramDiploma of Management 26









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Learn how to encourage a culture that’s always looking for better ways to do things and understand how to achieve team harmony.

Develop your people to help develop your business.

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Develop your people to help develop your business.

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workplace learning is an important element in supporting continuous improvement, innovation, business growth and job satisfaction. Coaching and mentoring are tried and true methods of supporting and developing learning for individuals and groups. This course focuses on the skills and knowledge you need to establish and develop an effective learner-facilitator relationship to improve the learner’s workplace performance.

you’ll learn how to– Prepare an appropriate environment

for coaching and mentoring– Develop coaching and

mentoring plans– Establish and facilitate the coaching

and mentoring relationship– Maintain and develop the coaching

and mentoring relationship– Implement a learning pathway – Evaluate the effectiveness of the

coaching and mentoring – Monitor and review the effectiveness

of the learning pathway

This course will benefit People who currently undertake

coaching and mentoring roles or plan to in the future.


and complete– Certificate IV in Training and

Assessment– Certificate IV in Frontline

Management– Certificate IV in Human Resources– Diploma of Management


– TAEDEL402A Plan, organise and facilitate learning in the workplace

– TAEDEL404A Mentor in the workplace

Coaching and Mentoring

Investment



$985 Non-member

Duration


Dates

Apr 8, 15 Nov 13, 14

Jul 10, 11

Developing a culture of learning in the workplace can support continuous improvement and innovation, help manage change more effectively and improve staff satisfaction and productivity. This course will help you recognise and capitalise on these opportunities and take a leadership role in developing a learning culture.

you’ll learn how to– Demonstrate high standards

of personal and management performance

– Influence individuals and teams positively

– Make informed decisions– Create learning opportunities– Facilitate and promote learning – Monitor and improve learning

effectiveness

This course will benefit Leaders who want to develop a

workplace learning culture.



– Diploma of Management


– BSBMGT405A Provide personal leadership

– BSBLED501A Develop a workplace learning environment

Developing a Learning Workplace

Investment



$985 Non-member

Duration


Dates

May 15, 16 Dec 10, 11

Sep 11, 12

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Effective teams are important for productivity and achieving business results. Develop the skills and knowledge needed to promote effective teamwork and learn how to develop team plans that will enable you all to meet expected outcomes.

you’ll learn how to– Establish a team performance plan– Develop and facilitate team cohesion– Participate in and facilitate teamwork– Liaise with management and

stakeholders

This course will benefit Anyone working within a team

environment.



– Diploma of Business Administration– Diploma of Management


– BSBFLM312C Contribute to team effectiveness

– BSBWOR402A Promote team effectiveness

– BSBWOR502B Ensure team effectiveness

Developing High Performance Teams

Investment



$985 Non-member

Duration


Dates

Feb 12, 13 Aug 20, 21

Apr 16, 17 Oct 16, 17

Jun 4, 5 Dec 4, 5

Jul 18, 19

Develop the personal insight necessary to lead, manage and interact with colleagues effectively and productively. you will have the opportunity to identify and practice the key skills of communication, motivation, delegation and problem solving so you can maximise your potential and that of your staff.

you’ll learn how to– Lead, motivate and develop teams– Communicate effectively– Negotiate and manage conflict – Delegate resources and work

appropriately – Assess performance and counsel

employees for performance improvement

This course will benefit All leaders, supervisors and

managers.

Effective People Management

Investment



$1,320 Non-member

Duration


Dates

Jan 22, 23, 24 Aug 6, 7, 13

Apr 8, 9, 16 Oct 24, 25, 31

Jun 25, 26 & Dec 3, 4, 10

Jul 2


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Managing the performance of others is an ongoing cycle in planning, setting tasks, reviewing performance, talking to and listening to your people. This course will help you to set up a performance management system, confidently prepare for and conduct reviews and give constructive feedback, ensuring a better experience and outcome for you as the manager and those who report into you.

you’ll learn how to– Allocate work– Assess performance – Provide feedback – Manage follow-up– Develop and implement

performance management systems– Coordinate individual or group

learning development plans

This course will benefit Supervisors and managers

responsible for the performance and development of others.


– Diploma of Business– Diploma of Business Administration– Diploma of Human Resources Management– Diploma of Management


– BSBHRM503B Manage performance management systems

– BSBMGT502B Manage people performance

Manage People Performance

Investment



$985 Non-member

Duration


Dates

Feb 5, 6 Sep 4, 5

May 29, 30 Nov 29, Dec 6

Jul 29, 30

how often are meetings called in an attempt to save time, but end up being a complete waste of time? This course will teach you how to avoid that by providing tips on how to organise, conduct and report on meetings.

you’ll learn how to– Prepare for meetings– Conduct a meeting effectively– Ensure that minutes are focused

and effective– Conduct follow-up documentation– Ensure outcomes of meetings are

reported on

This course will benefit Meeting managers who want more

productive meetings.


– Diploma of Management– Diploma of Business Administration– Diploma of Business


– BSBADM502B Manage meetings

Managing Meetings

Investment



$545 Non-member

Duration


Dates

Mar 21 Aug 29

Jun 27 Oct 1

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A comprehensive and accelerated course, offering a unique opportunity to be coached in the fundamentals of self-management and managing the performance of others. It covers people management fundamentals and introduces participants to practical tools and strategies that you will be able to use throughout your management career.

you’ll learn how to– Allocate work– Assess and manage performance– Provide feedback– Manage follow-up– Manage personal work goals

and priorities– Develop and maintain personal

competence

This course will benefit Newly appointed and aspiring

managers.


– Diploma of Business Administration – Diploma of Management– Diploma of Human Resources

Management– Diploma of Business


– BSBMGT502B Manage people performance

– BSBWOR501B Manage personal work priorities and professional development

New Manager

Investment



$1,320 Non-member

Duration


Dates

Feb 5, 6, 13 Aug 14, 15, 21

Mar 5, 6, 14 Sep 11, 12, 19

Apr 11, 12, 18 Oct 15, 16, 22

May 7, 8, 15 Nov 7, 8, 14

Jun 18, 19, 25 Dec 3, 4, 10

Jul 10, 11, 17

This course will help supervisors gain the necessary people skills to be truly effective in making the transition from team player to team leader. one of our most popular courses, it shows those new to a leadership role the functions of effective teams and how to weld together concerns of task, team and individual to achieve overall objectives.

you’ll learn how to– Apply leadership principles– Manage teams– Communicate effectively– Maintain and enhance employee

motivation – Delegate effectively– Manage performance consequences– Manage conflict

This course will benefit Newly appointed and aspiring

supervisors.

New Supervisor

Investment



$985 Non-member

Duration


Dates

Feb 5, 6 Aug 21, 22

Mar 19, 20 Sep 25, 26

Apr 11, 12 Oct 16, 17

May 8, 9 Nov 19, 20

Jun 4, 5 Dec 10, 11

Jul 3, 4

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This qualification, delivered in intensive mode, develops the skills and knowledge required to provide leadership and guidance to others and to take responsibility for the effective functioning and performance of a team and its work outcomes.

you’ll learn how to– Develop the people skills necessary

to lead, motivate and inspire teams and individuals

– Develop organisationally-focused management skills including planning, continuous improvement and safety

– Develop project management and customer service skills

This course will benefit New or aspiring managers and

people currently in supervisor or team leader roles.


and complete– Diploma of Management


– BSBCUS401B Coordinate implementation of customer service strategies

– BSBINN301A Promote innovation in a team environment

– BSBMGT401A Show leadership in the workplace

– BSBMGT402A Implement operational plan

– BSBMGT403A Implement continuous improvement

– BSBOHS407A Monitor a safe workplace

– BSBPMG510A Manage projects– BSBWOR401A Establish effective

workplace relationships– BSBWOR402A Promote team

effectiveness– BSBWOR404B Develop work

priorities

The Aspiring Manager Intensive Program Certificate IV in Frontline Management

Investment



$3,905 Non-member

Duration (Day)


Duration (Evening)

16 Evenings, 6.00pm till 9.00pm

Daytime Dates

Intake 1: Mar 19, 26, Apr 9, 16,

23, 30, May 7, 14

Intake 2: Jul 2, 9, 16, 23, 30,

Aug 6, 13, 20

Intake 3: Oct 22, 29, Nov 5, 12,

19, 26, Dec 3, 10

Evening Dates

Intake 1: Apr 9, 10, 16, 17, 30,

May 1, 7, 8, 14, 15, 21, 22,

28, 29, Jun 4, 5

Intake 2: Sep 3, 4, 10, 11, 17,

18, 24, 25, Oct 1, 2, 15, 16, 22,

23, 29, 30

The Developing Manager qualification, delivered intensively, develops the skills and knowledge required to lead, plan and manage the performance of team members, develop team cohesion and foster innovative work practices.

you’ll learn how to– Develop the people skills necessary

to lead, motivate and inspire teams and individuals

– Develop organisationally-focused management skills including planning, continuous improvement and innovation

– Develop project management and financial skills

This course will benefit People in management roles who

want to develop and enhance their managerial and leadership skills.


and complete– Advanced Diploma of Management


– BSBWOR502B Ensure team effectiveness

– BSBPMG510A Manage projects– BSBMGT502B Manage people

performance– BSBINN502A Build and sustain an

innovative work environment– BSBWOR501B Manage personal

work priorities and professional development

– BSBMGT516C Facilitate continuous improvement

– BSBMGT515A Manage operational plan

– BSBFIM501A Manage budgets and financial plans

The Developing Manager Intensive ProgramDiploma of Management

Investment



$4,455 Non-member

Duration (Day)


Duration (Evening)


Daytime Dates

Intake 1: Mar 20, 27, Apr 10, 17,

24, May 1, 8, 15, 22

Intake 2: Jun 26, Jul 3, 10, 17,

24, 31, Aug 7, 14, 21

Intake 3: Sep 4, 11, 18, 25,

Oct 2, 16, 23, 30, Nov 6

Intake 4: Nov 5, 6, 12, 19, 20,

26, 27 Dec 3, 4

Evening Dates

Intake 1: Apr 9, 10, 16, 17, 30,

May 1, 7, 8, 14, 15, 21, 22,

28, 29, Jun 4, 5, 18, 19

Intake 2: Oct 1, 2, 15, 16, 22,

23, 29, 30, Nov 5, 6, 12,

13, 19, 20, 26, 27, Dec 3, 4

27www.aimsa.com.au

Managing and Developing Systems and Processes

3

Managing and Developing Systems and Processes Training Courses

Courses




Managing Workplace Information 31

Organising Meetings and Taking Minutes 32

Quality Management and Process Improvement 32

Report Writing 33

Risk Management Processes 33

Writing Policies, Procedures and Work Instructions 34











28 www.aimsa.com.au


understanding the nuts and bolts of your organisation and how to manage both people and best practice are fundamental strengths.

29www.aimsa.com.au

Manage efficiently.


30 www.aimsa.com.au


The ability to write clearly and effectively is a critical professional skill. This course will assist you to plan, organise and structure your writing to achieve better results with written communications. Through the practical application of writing and editing skills, you will learn to write documents that are reader-oriented and communicate clearly and effectively.

you’ll learn how to– Plan, draft, sequence and structure

written communications in various styles and formats

– Review and proofread written communications for appropriate style, correct and appropriate language, sequence and structure, and readability

– Present written communications in the styles and to the standards required by the organisation and appropriate for your audience.

This course will benefit– Anyone wanting to improve their

written communication skills– Anyone wanting to acquire

business writing skills


– Certificate III in Business Administration

– Certificate IV in Business Administration


– Certificate IV in Business


– BSBWRT301A Write simple documents

– BSBITU306A Design and produce business documents

– BSBITU303A Design and produce text documents

– BSBWRT401A Write complex documents

Business Writing Skills

Investment



$985 Non-member

Duration


Dates

Jan 22, 23 Aug 15, 16

Apr 11, 12 Sep 4, 5

May 15, 16 Nov 13, 14

Jun 4, 5 Dec 3, 4

having the right administrative system can make a huge difference to the effectiveness of the operations of any office. This program will help you decide what you need, what system will meet those needs and how to implement the change to the new system with the least problems.

you’ll learn how to– Plan or review administration

systems– Implement new or modified

administrative systems– Monitor and continuously improve

administrative systems– Conduct a formal review and make

recommendations on an existing administrative system

This course will benefit People who have responsibility

for the design and maintenance of administrative systems.


and complete– Diploma of Business Administration– Diploma of Management


– BSBADM504B Plan or review administrative systems

Administrative Systems and Processes

Investment



$985 Non-member

Duration


Dates

Feb 19, 20 Aug 6, 7

May 1, 2 Nov 20, 21

31www.aimsa.com.au


This course will help you develop the knowledge and skills to turn data into useful information. It will equip you to diagnose information needs, gather and present information in a useable format and use Management Information Systems (MIS).

you’ll learn how to– Use information and knowledge

management systems– Identify and source

information needs– Collect, analyse and report

information– Implement information systems– Prepare for information

system changes – Manage and review the use of

an information management or knowledge management system

This course will benefit Records management officers,

coordinators and managers responsible for workplace information and knowledge systems.



Administration– Certificate IV in Frontline

Management– Diploma of Business– Diploma of Business Administration– Diploma of Management


– BSBINM302A Utilise a knowledge management system

– BSBINM401A Implement workplace information systems

– BSBINM501A Manage an information or knowledge management system

Managing Workplace Information

Investment



$545 Non-member

Duration


Dates

Apr 15 Oct 17

Jul 25

This hands-on, practical course will work through how you can create a range of documents commonly used in business, that are useful, meet the needs of the organisation and the readers, and look good. while you will be primarily using Microsoft word in class, the principles and ideas will apply to any document creation software you use in your organisation.

you’ll learn how to– Manage business document design

and development– Produce and publish professional

business documents that suit your purpose, audience and organisation’s standards

– Design and develop complex text documents

– Produce complex desktop published documents

– Establish and manage standards for design, production, quality assurance and continuous improvement

This course will benefit Anyone with responsibility for

designing, developing and producing business documents.


– Certificate IV in Accounting– Certificate IV in Bookkeeping– Certificate IV in Business – Certificate IV in Business


Management– Certificate IV in Human Resources


– BSBITU309A Produce desktop published documents

– BSBITU401A Design and develop complex text documents

– BSBITU404A Produce complex desktop published documents

– BSBADM506B Manage business document design and development

Design and Produce Business Documents

Investment



$985 Non-member

Duration


Dates

Feb 13, 14 Sep 18, 19

May 2, 3 Nov 28, 29

32 www.aimsa.com.au


Through a commitment to quality management and continuous improvement, organisations can position themselves to respond quickly to the changing external environment and build internal practices that produce better customer service and systems. This course will provide you with the tools to implement practices that focus on continuous improvement and support quality management.

you’ll learn how to– Contribute to quality planning– Apply quality policies and

procedures– Contribute to continuous

improvement processes

This course will benefit Anyone looking to improve the

outputs and productivity within their work area.


and complete– Certificate IV in Business– Certificate IV in Frontline

Management– Certificate IV in Business

Administration


– BSBPMG404A Apply quality management techniques

Quality Management and Process Improvement

Investment



$985 Non-member

Duration


Dates

Feb 20, 21 Aug 7, 8

May 29, 30 Nov 27, 28

This course looks at the skills required to organise a meeting - this includes inviting participants, preparing relevant documentation and most importantly, taking accurate minutes that document the outcomes. It means everyone leaves the meeting on the same page with the same messages.

you’ll learn how to– Identify the type of meeting required– Make arrangements to meet the

needs of participants– Prepare agendas, required

documentation and papers– Take effective notes during the

meeting– Produce and distribute minutes

within nominated time frames

This course will benefit Anyone responsible for organising

meetings and recording the outcomes.






– BSBADM405B Organise meetings

Organising Meetings and Taking Minutes

Investment



$545 Non-member

Duration


Dates

Apr 15 Sep 26

Jun 20 Nov 7

33www.aimsa.com.au


This course is designed to develop the skills and knowledge required to create reports and information documents that are well researched, well organised and clearly presented, to assist in making timely and effective decisions.

you’ll learn how to– Plan, draft, edit and review complex

documents – Determine methods for gathering

and organising information – Research and analyse information – Present information, issues and

recommendations

This course will benefit Anyone wanting to improve their

report writing skills.




Management– Certificate IV in Occupational Health

and Safety


– BSBRES401A Analyse and present research information

– BSBWRT401A Write complex documents

Report Writing

Investment



$985 Non-member

Duration


Dates

Feb 19, 20 Sep 24, 25

May 28, 29 Nov 21, 22

Jul 18, 19

All organisations face risk of varying degrees. From health and safety to integrity risk, there is no question that those organisations who better manage risk, enjoy a significant competitive advantage. This course focuses on the detailed processes involved in identifying, assessing, evaluating and monitoring risk.

you’ll learn how to– Identify risks – Analyse and evaluate risk– Select appropriate risk treatment

options– Monitor and review effectiveness of

risk treatments – Develop and monitor a risk

management plan

This course will benefit Anyone needing to identify risk and

apply risk management procedures within their workplace.


and complete– Certificate IV in Business– Certificate IV in Business


Management


– BSBRSK401A Identify risk and apply risk management procedures

Risk Management Processes

Investment



$985 Non-member

+ $139.50 Text Book

Duration


Dates

Feb 7, 8 Aug 14, 15

May 9, 10 Nov 26, 27

34 www.aimsa.com.auSelf Development Training Courses

organisations of all sizes can benefit from documenting how they do what they do and why. In this course you will learn the difference between policies, procedures and other planning documents, how to identify what areas of business require policies, who needs to be involved in this process, how to turn these plans into actions and how to evaluate their effectiveness.

you’ll learn how to– Develop policy, procedures and work

instructions– Communicate policy and procedures– Implement policy and procedures

and the work instructions that support them

– Review policy, procedures and work instruction

This course will benefit Anyone with responsibility for

developing policies and procedures in their workplace.

Writing Policies, Procedures and Work Instructions

Investment



$545 Non-member

Duration


Dates

Apr 15 Oct 30

Jul 15 Dec 2

35www.aimsa.com.au

Self Development

4

Self Development Training Courses

Courses

Assertiveness Skills 38

Conflict Resolution 38


Effective Workplace Relationships 39

How to Prioritise Work 40

Improving Your Personal Communication 40

Managing Workplace Stress 41



Speak Clearly and Confidently in Public 42

The Professional Executive Assistant 43

Time Management 43


Find confidence in your own ability.

37www.aimsa.com.au

Discovering your full potential and understanding your limitations are the building blocks of self-improvement.



This course will provide you with strategies and tips for standing up for yourself without violating the rights of other people. you will develop confidence and understand the impact of the assertive style in defusing problem situations.

you’ll learn how to– Differentiate between assertive, non-

assertive and aggressive behaviour– Develop techniques for becoming

assertive– Deal with difficult people more

effectively– Overcome self-defeating behaviour

This course will benefit People who want to be

more confident, positive and co-operative in their approach to others.

Assertiveness Skills

Investment



$545 Non-member

Duration


Dates

Feb 5 Aug 1

Apr 8 Oct 3

Jun 4 Dec 6

This course is designed to enhance conflict resolution skills by examining what conflict is and how conflict affects people. Participants will examine functional and dysfunctional conflicts and decide how conflict can be dealt with in their work and personal lives. The course will examine some basic communication strategies and will promote the development of negotiation and influencing skills.

you’ll learn how to– Identify and appropriately respond to

personal values, points of view, and conflict management styles

– Analyse the needs of each party to resolve conflict

– Use positive influence techniques to negotiate for a ‘win-win’ situation

This course will benefit Anyone who wants skills and

strategies to respond constructively to conflict situations.

Conflict Resolution

Investment



$985 Non-member

Duration


Dates

Feb 12, 13 Oct 22, 23

May 1, 2 Dec 4, 5

Aug 28, 29

39www.aimsa.com.auSelf Development Training Courses

Many organisations are in danger of slipping into a rut because of the lack of creative ideas being generated internally. This course aims to address that issue by providing practical strategies you can implement in your organisation to help generate ideas and achieve creative solutions to problems.

you’ll learn how to– Apply specific skills to systemically

analyse situations and decisions– Apply techniques for generating

ideas and solving problems– Lead work groups in the processes

of creative problem solving– Apply strategies to increase your

personal creativity

This course will benefit Anyone needing practical strategies

for creative problem solving.

Creative Problem Solving

Investment



$545 Non-member

Duration


Dates

May 7 Dec 12

Sep 3

Investment



$545 Non-member

Duration


Dates

Feb 6 Sep 3

Apr 12 Oct 2

Jun 6 Dec 6

Jul 4

Effective communication forms the basis of all relationships at work and at home. In the workplace a successful frontline manager needs communication skills to ensure their message is understood and interpreted in the way it was intended. This course explores communication in the context of relationship building and covers topics such as body language, tone of voice, expression, conflict and assertive communication.

you’ll learn how to– Collect, consider and communicate

information and ideas – Develop trust and confidence – Build and maintain networks

and relationships – Manage difficulties to achieve

positive outcomes

This course will benefit Anyone wanting to improve

workplace relationships.




Management


– BSBFLM303C Contribute to effective workplace relationships

– BSBWOR401A Establish effective workplace relationships

Effective Workplace Relationships

40 www.aimsa.com.au

The increased pace of life in the workplace and home is placing mounting pressure on workers. To thrive in this environment, it is important to recognise that what is a real priority in our work life requires altering attitudes and thinking patterns.

This practical course aims to equip participants with the skills and knowledge necessary to face choosing and setting priorities head-on, set realistic goals and targets, organise work activities and achieve work-life balance whilst meeting agreed goals and expectations.

you’ll learn how to– Prioritise your work – Monitor work priorities and set goals– Monitor and manage your own

performance– Identify your professional

development needs

This course will benefit Anyone who needs practical tools

to help with identifying and meeting work priorities.




– Diploma of Management


– BSBADM307B Organise schedules– BSBWOR301B Organise personal

work priorities and development– BSBWOR404B Develop work

priorities– BSBWOR501B Manage personal

work priorities and professional development

How to Prioritise Work


This course will provide you with a range of communication techniques and strategies to become a more effective and confident communicator. with this understanding, you will be able to enhance working relationships and deal with difficult situations in a positive manner. you will also have the opportunity to develop your own personal communication style and to better understand the styles of others.

you’ll learn how to– Develop behaviours to enhance

working relationships– Identify and develop your personal

communication style– Understand the principles of effective

communication – Communicate effectively either

verbally or non-verbally– Learn the barriers to effective

communication – Understand the results of poor or

ineffective communication – Communicate effectively in tense

situations

This course will benefit Anyone wanting to advance their

communication skills.

Improving Your Personal Communication

Investment



$985 Non-member

Duration


Dates

Feb 7, 8 Aug 8, 9

Apr 30, May 1 Oct 2, 3

Jun 5, 6 Dec 10, 11

Investment



$545 Non-member

Duration


Dates

Feb 13 Aug 27

Apr 8 Oct 1

Jun 6 Dec 2


while stress is often unavoidable, we can learn how to handle it and even use it positively - a valuable asset in today’s busy world. The structure of this course includes small workgroup sessions and practical methods that are flexible enough to meet the individual needs of each participant.

you’ll learn how to– Identify what stress is– Recognise the physiology of

stress and its side effects– Recognise stress in self and others– Identify stress at the workplace and

potential solutions– Manage your own stress by

re-designing your lifestyle

This course will benefit Anyone wanting to understanding

and reduce personal stress, as well as stress within the workplace.

Managing Workplace Stress

Investment



$545 Non-member

Duration


Dates

Feb 12 Aug 6

May 28 Nov 5

This course identifies and focuses on the skills required for achieving positive results through negotiation. It equips participants with the tools, techniques and concepts that are required to manage negotiations successfully.

you’ll learn how to– Develop a comprehensive

negotiation planning process– Manage the negotiation process– Analyse and use negotiation tactics– Practise negotiation techniques

to develop and refine skills– Evaluate and improve the

negotiation process

This course will benefit People who need to negotiate

outcomes.

Negotiation Skills

Investment



$985 Non-member

Duration


Dates

Feb 14, 15 Jul 30, 31

Apr 30, May 1 Sep 12, 13

Jun 26, 27 Nov 29, Dec 6

42 www.aimsa.com.au

This course explores the skills required to create and deliver highly effective presentations with confidence and style. It also includes how to use visual aids to achieve optimal impact.

you’ll learn how to– Plan, prepare and deliver effective

presentations– Demonstrate effective presentation

and communication skills– Speak clearly and confidently in both

prepared and impromptu speaking situations

– Evaluate the effectiveness of the presentation

This course will benefit People wanting to improve their

formal presentation skills.






– BSBITU302B Create electronic presentations

– BSBCMM401A Make a presentation

Professional Presentations

Investment



$985 Non-member

Duration


Dates

Apr 19, May 3 Oct 15, 22

Jun 5, 19 Dec 5, 12

Aug 8, 15


The course is designed to enable participants to develop the ability to speak clearly and confidently in front of others, whether one-to-one, or in front of a group.

you’ll learn how to:– Make better use of body and voice to

transmit messages– Speak clearly and confidently in

prepared and impromptu situations– Improve ability to prepare and deliver

speeches– Capture and hold the attention of the

audience

This course will benefit: Anyone who wants to speak with

more confidence in group situations.

Speak Clearly and Confidently in Public

Investment



$985 Non-member

Duration


Dates

Mar 18, 19 Sep 4, 5

Jun 20, 27 Dec 11, 12


By managing yourself, you will be able to handle more with less stress. Discover the tools, techniques and strategies you can use in your workplace to maximise the time you spend completing the tasks that matter most, whilst minimising time spent on tasks that don’t. you will gain more control of your workload and learn how to say ‘no’ when necessary.

you’ll learn how to– Recognise the effect of poor

organisation and its relationship to stress

– Analyse your time utilisation– Identify and control major time

wasters– Apply the 80/20 rule to leverage

your time– Achieve a balance between work

and external commitments– Set up and use a personalised

time management system– Set long term and short term

goals and commit to a personal action plan

This course will benefit Anyone needing to manage a

workload that has competing priorities.

Time Management

Investment



$545 Non-member

Duration


Dates

Jan 22 Aug 13

Mar 5 Sep 20

Apr 18 Oct 29

May 29 Nov 15

Jun 25 Dec 12

Jul 16

A competent executive assistant is a valuable asset to their business, not just to their manager. The professional skills required of a personal assistant or executive assistant are far more than those of a simple ‘admin’ nature. Managing the schedule and needs of both the client and manager requires insight and exceptional knowledge. This course focuses on those unique areas of expertise.

you’ll learn how to– Organise, delegate and manage

others – Plan and set objectives– Communicate effectively– Contribute to the maintenance

of and improvement in, working relationships

– Appreciate the process and the rewards of team building

– Write emails, letters and reports with clarity and impact

– Resolve conflicts – Manage stress

This course will benefit Current Executive Assistants or

Personal Assistants who are seeking a better understanding of the many requirements of their managerial support position, or someone who is about to be promoted to one of these roles.

The Professional Executive Assistant

Investment



$985 Non-member

Duration


Dates

Apr 11, 12 Sep 24, 25

Jun 18, 19 Dec 5, 6

44 www.aimsa.com.au

Customer Service, Client relationships and Sales Training Courses

45www.aimsa.com.au

Customer Service Client relationships and Sales

5


Courses

Building and Managing Client Relationships 48

Customer First 48


Professional Telephone Techniques 49

Sales Fundamentals 50

Sales Management 50






Certificate IV in Business Sales 102





46 www.aimsa.com.au


Learn the value of understanding your customers and empower your people to engage them.

47www.aimsa.com.au


Communication is the key.

48 www.aimsa.com.au


gaining an initial sale with a client organisation is the first vital step in building a relationship between your organisation and another. The way that a relationship develops is a crucial aspect in cementing your ultimate success with that client.

This course focuses on ways to build sales, strengthen client relationships, retain business and increase referrals through the effective servicing and management of relationships with clients.

you’ll learn how to– Implement effective communication

techniques and strategies– Implement client relationship

management strategies– Build client relationships and

business networks – Present, secure and support sales

solutions– Negotiate successful outcomes– Develop and nurture relationships

Effective business practices rely on effective customer service. This course will provide participants with the knowledge and skills to ensure that products and services are delivered and maintained to meet the needs and expectations of the organisation and your customers – both internal and external.

you’ll learn how to– Identify internal and external

customer needs – Develop a plan to meet internal and

external customer needs– Implement customer service

strategies that deliver quality products/services

– Monitor, evaluate and adjust customer service

This course will benefit Anyone wanting to improve

the service they provide to their customers.

This course will benefit Sales professionals who need

practical tools to enable them to retain business and increase referrals through the effective servicing and management of relationships with clients.


– Certificate IV in Business– Certificate IV in Business Sales– Diploma of Business


– BSBREL401A Establish networks– BSBREL402A Build client

relationships and business networks – BSBCMM402A Implement effective

communication strategies– BSBCMM501A Develop and nurture

relationships






– BSBCUS301B Deliver and monitor a service to customers

– BSBCUS401B Coordinate implementation of customer service strategies

– BSBCUS403B Implement customer service standards

Building and Managing Client Relationships Customer First

Investment



$1,320 Non-member

Duration


Dates

Apr 16, 17, 30 Sep 10, 17, 24

Jun 25, 26 & Nov 5, 6, 12

Jul 2

Investment



$545 Non-member

Duration


Dates

Feb 14 Aug 8

Apr 8 Oct 15

Jun 4 Dec 6

49www.aimsa.com.au


As distinct from face-to-face communication, telephone communication requires additional skills to overcome the visual and physical separation. This is especially important when communicating in difficult situations. This course provides the skills and knowledge required to deliver superior customer service while on the telephone.

no company can survive today’s competitive environment without a full commitment to servicing customers. This course provides the essential, practical tools to define, plan, implement and monitor customer service strategies that complement your organisation’s business plan and ultimately have a positive impact on the bottom line.

you’ll learn how to– Plan to meet internal and external

customer requirements– Ensure delivery of quality products

and services – Monitor, adjust and review customer

service

you’ll learn how to– Identify the caller’s needs– Present a professional image

on the telephone– Identify various communication

barriers– Identify and manage behaviours on

the telephone– Handle difficult callers– Use effective questioning

This course will benefit People who want to be more

confident and effective when communicating by telephone.

This course will benefit People responsible for creating

quality customer service systems within their organisation.


– Diploma of Business Administration– Diploma of Management


– BSBCUS501C Manage quality customer service

Professional Telephone TechniquesManaging Quality Customer Service

Investment



$545 Non-member

Duration


Dates

Feb 21 Aug 22

May 29 Nov 7

Investment



$985 Non-member

Duration


Dates

Apr 30, May 1 Nov 20, 21

Aug 26, 27

50 www.aimsa.com.au


regardless of the size or type of business, being able to sell services, products or concepts is an essential element of business success. This course will help you develop the skills and tools to become an effective sales professional - from identifying opportunities, to communication and presentation skills, to closing and following up on sales.

you’ll learn how to– Establish and manage an ongoing

relationship with the client– Assist the client to define their needs– Meet client needs– Develop and maintain product

knowledge– Provide advice about products

and services– Handle formal and informal

negative feedback– Employ prospecting methods, qualify

prospects and manage prospect information

– Prepare and present sales solutions– Manage buyer resistance through

effective negotiation and product knowledge

– Identify and respond to buying signals– Finalise the sales agreement– Support post sales activities to

strengthen client relationships and create potential opportunities for future sales

This course will benefit Newly appointed sales people or

those aspiring to a sales role.



Administration– Certificate IV in Business Sales – Certificate IV in Frontline

Management


– BSBPRO301A Recommend products and services

– BSBCMM301B Process customer complaints

– BSBCUS402B Address customer needs

– BSBPRO401A Develop product knowledge

– BSBSLS407B Identify and plan sales prospects

– BSBSLS408B Present, secure and support sales solutions


Sales Fundamentals

Investment



$1,760 Non-member

Duration


Dates

Apr 10, 11, 24 May 1

Jun 25, 26 Jul 2, 9

Nov 7, 14, 21, 28

Effective sales processes and a highly effective sales team mean your product or service is exposed to the right market at the right time. This course explores the skills and knowledge required to develop a sales plan, as well as exploring the broad range of sales management skills and strategies required for increasing sales and achieving and maintaining market dominance.

you’ll learn how to– Identify organisational strategic

direction– Establish performance targets– Develop a sales plan for a product– Identify support requirements– Monitor and review a sales plan– Direct a sales team– Describe key concepts of

management and leadership– Enhance the morale and spirit of your

sales team– Apply time management and

delegation skills to achieve objectives– Apply practical management

techniques– Evaluate the effectiveness and

performance of your sales team

This course will benefit Potential, new or experienced sales

managers who want to develop a peak performance sales team and enhance their sales planning strategies.


– Diploma of Management– Diploma of Business


– BSBSLS501A Develop a sales plan

– BSBSLS502A Lead and manage a sales team

Sales Management

Investment



$1,320 Non-member

Duration


Dates

Feb 26, 27 & May 21, 22, 28

Mar 5 Sep 4, 11, 18

51www.aimsa.com.au

Financials Budgets and Accounting

6

Financials, Budgets and Accounting Training Courses

Courses

Bookkeeping Practice 54

Computer Accounting System 55

Day to Day Accounts 55

Finance for Non-Finance Managers 56


Preparing Financial Reports 57

Understanding Financial Reports 57




52 www.aimsa.com.au


Add clarity to financial fundamentals and learn how to mix finance discipline with contemporary thinking.

53www.aimsa.com.au


Look outside the square.

54 www.aimsa.com.au


Managing the books of small businesses is becoming increasingly complex. you are being called on to not only ensure accurate and timely recording of financial data, but also to understand the regulatory environment in which you are operating. This course is designed for people with bookkeeping responsibilities for small business, where bookkeeping may be one of a number of responsibilities you have.

you’ll learn how to– Comply with bookkeeping standards

and other relevant legislation– Perform financial calculations– Administer subsidiary accounts and

ledgers– Apply principles of professional

practice to work in financial services – Develop and implement policies and

procedures relevant to bookkeeping activities

– Establish and maintain a cash accounting system

– Establish and maintain an accrual accounting system

– Maintain inventory records– Process accounts payable and

receivable– Maintain a general ledger– Maintain financial records

This course will benefit People responsible for the day to

day recording and maintenance of financial transactions or people with responsibility for preparing and submitting BAS statements.


– Certificate IV in Accounting– Certificate IV in Bookkeeping


– FNSACC302A Administer subsidiary accounts and ledgers

– FNSACC303A Perform financial calculations

– FNSINC401A Apply principles of professional practice to work in financial services

– FNSACC405A Maintain inventory records

or

– FNSACC302A Administer subsidiary accounts and ledgers

– FNSACC303A Perform financial calculations

– FNSINC401A Apply principles of professional practice to work in financial services

– FNSBKG401A Develop and implement policies and procedures

– FNSBKG402A Establish and maintain a cash accounting system

– FNSBKG403A Establish and maintain an accrual accounting system

– FNSACC405A Maintain inventory records

Bookkeeping Practice

Investment



$1,320 Non-member

Duration


Dates

Apr 9, 10, 16 Nov 6, 7, 13

Jul 11, 12, 18

55www.aimsa.com.au


with a combination of self-paced study, in-class coaching and guided tasks, you will develop the skills and knowledge to use a computerised accounting system effectively. while this program focuses on using MyoB, the assessment tasks can also be completed using other computerised accounting packages.

you’ll learn how to– Implement an integrated accounting

system– Process transactions within the

system– Maintain the system– Produce reports– Ensure system integrity

This course will benefit Bookkeepers, accountants, finance

managers, payroll managers and accounts administrators who need to develop the skills and knowledge required to operate computerised accounting systems effectively.

Managing and processing accounts is a significant activity in any business or organisation. This course will provide practical and directly transferable skills in processing financial forms and maintaining accurate financial records.

you’ll learn how to– Maintain financial records including

general ledger and journals– Monitor cash control– Prepare bank reconciliations– Maintain accounts payable and

accounts receivable systems– Follow up outstanding accounts– Prepare trial balance

This course will benefit People responsible for the day to

day recording and maintenance of financial transactions.


– Certificate IV in Bookkeeping– Certificate IV Accounting


– FNSACC406A Set up and operate a computerised accounting system


– Certificate IV in Accounting– Certificate IV in Bookkeeping– Certificate IV in Business

Administration


– BSBFIA301A Maintain financial records

– BSBFIA303A Process accounts payable and receivable

– BSBFIA304A Maintain a general ledger

Computer Accounting System Day to Day Accounts

Investment



$985 Non-member

Duration


Dates

Apr 9, 10 Nov 6, 7

Jul 16, 17

Investment



$985 Non-member

Duration


Dates

Feb 14, 15 Nov 12, 13

Jun 18, 19

56 www.aimsa.com.au


Improving business performance requires understanding the components of profit, liquidity and value. This practical guide to analysing, managing and reporting on budgets and financial activity will provide managers and business owners with effective financial skills to enable them to improve the financial performance of their business.

you’ll learn how to– Plan and implement financial

management practices– Establish budgets, allocate funds

and implement budgets– Monitor, review and control financials– Interpret and analyse financial

statements– Report on finances

In many small businesses, managing payroll systems and processes falls to the same person that has responsibility for maintaining financial records and reporting on financial activities. This course is designed for people who manage the payroll as well as other financial administration tasks.

you’ll learn how to– Understand and comply with

relevant legislation and regulations– Establish procedures for the

management of payroll– Record and maintain payroll data– Prepare payroll – Handle enquiries– Authorise payment of salaries – Administer salary records– Maintain employee records– Process month and year end

procedures

This course will benefit Managers with responsibility for

planning, managing and reporting on budgets.


– Diploma of Management– Advanced Diploma of Management


– BSBFIM501A Manage budgets and financial plans

– BSBFIM601A Manage finances

This course will benefit People responsible for maintaining

or managing payroll systems and processing payments.


– Certificate IV in Accounting– Certificate IV in Bookkeeping– Certificate IV in Business

Administration– Diploma in Business Administration


– BSBFIA302A Process payroll– FNSBKG405A Establish and

maintain a payroll system – BSBFIM502A Manage payroll

Finance for Non-Finance Managers Payroll Systems and Processes

Investment



$985 Non-member

Duration


Dates

Jan 23, 24 Sep 23, 24

May 14, 15 Nov 13, 14

Jul 24, 25

Investment



$985 Non-member

Duration


Dates

Apr 11, 12 Nov 20, 21

Aug 13, 14

57www.aimsa.com.au


As well as recording financial transactions, increasingly bookkeepers must also prepare reports, not only for business decision making, but for taxation and regulatory purposes. This course is designed to help you develop the skills to prepare timely, accurate and useful reports for a variety of operational and legal purposes.

you’ll learn how to– Understand accrual accounting and

published financial reports– Prepare common accounting

reports - balance sheets, profit & loss statements and cash flow statements

– Analyse and interpret financial statements

– Understand BAS reporting requirements

– Taxation, including income tax & GST– Cash flow– Working with reports

This course will benefit People responsible for reporting on

financial activity or for preparing and submitting BAS statements.


– Certificate IV in Bookkeeping– Certificate IV Accounting– Certificate IV in Business

Administration


– FNSACC301A Process financial transactions and extract interim report

– FNSBKG404A Carry out business activity and instalment activity statement tasks

– FNSACC401A Process business tax requirements

– FNSACC404A Prepare financial statement for non-reporting entities

– FNSACC403B Make decisions in a legal context

– BSBFIA401A Prepare financial reports

or

– BSBFIA401A Prepare financial reports

– FNSACC404A Prepare financial statement for non-reporting entities

– FNSBKG404A Carry out business activity and instalment activity statement tasks

Preparing Financial Reports

Investment



$1,320 Non-member

Duration


Dates

Feb 12, 13, 19 Sep 11, 12, 18

May 14, 15, 21 Nov 8, 15, 22

Financial data contained in various reports and statements is a critical element for business planning and decision making. This course looks at the bookkeeping, accounting and financial management principles, concepts and terminology behind those reports. Managers analyse and interpret these records and financial statements to make decisions and plans for the benefit of the business and to report on the financial performance of the business.

you’ll learn how to– Understand financial reports– Differentiate between profit

and cash– Understand the concept of

working capital and common accounting reports

– Appreciate basic taxation and its implications for business structures

– Identify cash flows, select appropriate methods of handling taxes and non-cash flow expenses such as depreciation

– Understand the application of sensitivity analysis, the nature of risk and how to handle risk in the analysis

– Maintain asset register– Record general journal entries

for balance day adjustments– Prepare final general ledger accounts– Prepare end of period financial reports

– Compile financial information and data

– Prepare statutory requirement reports

– Provide financial business recommendations

This course will benefit People who have, or expect to

have, some responsibilities for maintaining financial records and use them to monitor, report on and make decisions about the financial performance of their business/ team/unit/department.




Management


– BSBFIA401A Prepare financial reports– BSBFIA402A Report on financial

activity

Understanding Financial Reports

Investment



$985 Non-member

Duration


Dates

Feb 14, 15 Aug 14, 15

May 8, 9 Nov 7, 8

58 www.aimsa.com.auhuman resources Training Courses

59www.aimsa.com.au

human resources

7

human resources Training Courses

Courses

Human Resource Fundamentals 62

Plan and Manage Human Resource Strategy 62

Recruit, Select and Induct Employees 63

Working with Diversity 63

The HR Professional Intensive Program





Certificate IV in Human Resources 104


Advanced Diploma of Management (Human Resources) 118


From the individual through to the team, managing your human resources is at the heart of any flourishing organisation.

61www.aimsa.com.auhuman resources Training Courses


Many managers have human resource responsibilities. This course is an introduction to the essential areas of human resource planning, plan implementation and continuous improvement, required to support the achievement of organisational goals.

you’ll learn how to– Research human resources

functions– Report on research outcomes – Review policy and procedure

frameworks – Apply ethical framework to human

resource practices– Promote involvement of diverse

groups and elimination of discrimination

– Access and review policies to promote equality and fair treatment

– Review performance management infrastructure

– Promote performance management system

– Collate performance management data

– Prepare for and participate in negotiations

– Finalise and monitor outcomes of negotiations

– Communicate and implement organisation’s industrial relations policies and procedures

A successful hr strategic plan assumes that all hr activities are integrated, with each other and with the overall strategic objectives of the organisation - to help create an environment where the appropriate business strategy is likely to thrive. This course will help you to develop, implement and maintain a strategic approach to planning and managing human resources, and workforce development.

you’ll learn how to– Assess supply and demand– Develop workforce objectives and

strategies– Implement initiatives to support

workforce planning objectives– Monitor and evaluate workforce

trends– Research planning requirements– Develop a human resources

strategic plan– Implement a human resources

strategic plan– Monitor the human resources plan

using appropriate frameworks– Communicate with the organisation

at all levels

– Assist in minimising industrial relations conflict

– Enhance industrial relations

This course will benefit People recently appointed to a HR

role or those planning to move to a HR role in future.


– Certificate IV in Human Resources– Certificate IV in Business


– BSBHRM401A Review human resources functions

– BSBHRM403A Support performance management process

– BSBWRK404A Promote equality of opportunity and fair treatment for all workers

– BSBWRK408A Undertake negotiations

– BSBWRK410A Implement industrial relations procedures

This course will benefit People who already have a

background in human resource management, such as human resource consultants or human resource managers.


– Diploma of Management– Diploma of Human Resources

Management– Advanced Diploma of Management– Advanced Diploma of Management

(Human Resources)


– BSBHRM504A Manage workforce planning

– BSBHRM602B Manage human resource strategic planning

Human Resource Fundamentals Plan and Manage Human Resource Strategy

Investment



$1,320 Non-member

+ $136.95 Text Book

Duration


Dates

Apr 9, 18, 19 Nov 7, 8, 14

Jul 10, 11, 17

Investment



$985 Non-member

Duration


Dates

Mar 18, 19 Oct 21, 22

Jun 5, 6 Dec 11, 12

63www.aimsa.com.auhuman resources Training Courses

This course provides an in-depth look at recruitment and selection of staff, and the importance of these practices in supporting the achievement of the organisation’s strategy. It explores the critical steps involved in the areas of job analysis, recruitment (attracting the right pool of talent), selection (choosing the most appropriate candidate) and induction (effective engagement techniques).

you’ll learn how to– Develop recruitment, selection and

induction policies and procedures– Determine job specifications – Plan for selection– Assess and select applicants– Select appropriate people – Manage staff induction– Determine future people needs

The need to understand and embrace diversity is essential in today’s society and workplaces. This course explores the fundamentals of workplace diversity and the associated challenges and opportunities.

you’ll learn how to– Recognise individual differences

and respond appropriately – Work effectively with individual

differences – Identify and develop strategies

to address workplace diversity challenges and opportunities

– Identify the need for effective diversity policies linked to the organisation’s strategy

– Implement diversity policy– Understand how to research, plan

and implement effective diversity strategies

– Recognise the need to continuously review and improve the organisation’s approach to diversity

This course will benefit Anyone who needs practical

strategies for managing and encouraging diversity within their workplace.

This course will benefit People with workforce planning and

or/strategic planning responsibilities.



– Certificate IV in Human Resources– Diploma of Human Resources

Management – Diploma of Management


– BSBHRM402A Recruit, select and induct staff

– BSBHRM506A Manage recruitment, selection and induction processes



– Certificate IV in Human Resources– Diploma of Management– Diploma of Human Resources

Management– Advanced Diploma of Management

(Human Resources)– Advanced Diploma of Management


– BSBDIV301A Work effectively with diversity

– BSBDIV501A Manage diversity in the workplace

– BSBDIV601A Develop and implement diversity policy

Recruit, Select and Induct Employees Working with Diversity

Investment



$985 Non-member

Duration


Dates

Feb 19, 20 Aug 21, 22

May 6, 7 Nov 13, 14

Investment



$545 Non-member

Duration


Dates

Apr 19 Oct 25


human resource services exist to assist management in the day-to-day operations of the organisation. It is essential that hr practitioners are able to develop and deliver value-adding services.This qualification, delivered intensively, will cover the concepts and skills necessary to be an effective hr consultant. It provides an in-depth look at recruitment and selection of staff, performance management systems, managing staff performance and remuneration, managing separation and termination, plus reviewing legislation and practices that impact on the organisation.

you’ll learn how to– Determine the role of a consultant

and recognise the differences between internal and external consulting

– Determine appropriate strategies for delivering human resource services

– Develop tools to help analyse and assess service delivery, supply and demand

– Develop workforce objectives and strategies

– Implement initiatives to support workforce planning objectives

– Develop and implement human resources strategic plan

– Determine job descriptions– Develop recruitment, selection and

induction policies and procedures– Coordinate formal feedback

processes and development plans– Analyse and develop appropriate

organisational remuneration strategies

– Understand legislative requirements relevant to the workplace that impact on remuneration and benefits

– Develop and implement industrial relations strategies / policies and plans

– Develop processes for separation / termination of employment and exit interviews

– Manage negotiations, conflict and disputes, and resolve employee relations problems

– Successfully integrate project management and quality of work / life issues

– Research and analyse employee health issues

– Plan health and wellbeing programs– Build and maintain a productive

culture– Manage diversity

This course will benefit HR Managers and practitioners

who possess a sound theoretical knowledge base in human resources management and have some management experience.


– Advanced Diploma of Management (Human Resources)


– BSBHRM501A Manage human resources services

– BSBHRM504A Manage workforce planning

– BSBHRM506A Manage recruitment, selection and induction processes

– BSBHRM503B Manage performance management systems

– BSBHRM505B Manage remuneration and employee benefits

– BSBHRM507A Manage separation or termination

– BSBWRK509A Manage industrial relations

– BSBLED502A Manage programs that promote personal effectiveness

– BSBHRM604A Manage employee relations

The HR Professional Intensive ProgramDiploma of Human Resources

Investment



$5,445 Non-member

Duration


DatesIntake 1: Mar 19, 26, Apr 9, 16,

23, 30, May 7, 14, 21, 28,

Jun 4

Intake 2: Jun 25, Jul 2, 9, 16,

23, 30, Aug 6, 13, 20, 27,

Sep 3

Intake 3: Sep 17, 24, Oct 1, 15,

22, 29, Nov 5, 12, 19, 26,

Dec 3

65www.aimsa.com.au

Project Management

8

Project Management Training Courses

Courses

Project Management Fundamentals 68

Applied Project Management 68

Diploma of Project Management Workshop 69

Managing Contracts 69

Directing Projects Intensive ProgramAdvanced Diploma of Project Management 70





Certificate IV in Project Management 107

Diploma of Project Management 114

Advanced Diploma of Project Management 120

66 www.aimsa.com.auProject Management Training Courses

A top project poorly managed can have disastrous consequences. Develop some powerful tools to improve your management potential.

67www.aimsa.com.auProject Management Training Courses

68 www.aimsa.com.auProject Management Training Courses

In this course, project managers and team members will learn critical processes to plan, execute, monitor and control projects. using a supporting case study, you will plan and create key project documentation used to manage and control projects.

you’ll learn how to– Assess organisational context and

apply project management principles to workplace initiatives

– Develop a project strategy leading to an effective overall project plan

– Build a suitable project structure and team

– Manage stakeholder relationships– Develop techniques for monitoring,

controlling and reporting project progress

– Successfully deliver a project and evaluate outcomes

– Understand the link between project outcomes and business benefits

This course will benefit People who have had some

experience of projects, including managers, project team leaders, project managers or project team members.

Applied Project Management

Investment



$1,980 Non-member

+ $115 Text Book

Duration


Dates

Jan 22, 23, 24 Jul 16, 17, 18

Feb 19, 20, 21 Aug 20, 21, 22

Mar 19, 20, 21 Sep 11, 12, 13

Apr 17, 18, 19 Oct 22, 23, 24

May 14, 15, 16 Nov 12, 13, 14

Jun 18, 19, 20 Dec 3, 4, 5


– Certificate IV in Project Management– Diploma of Project Management


– BSBPMG401A Apply scope management techniques

– BSBPMG402A Apply time management techniques

– BSBPMG403A Apply cost management techniques

– BSBPMG404A Apply quality management techniques

– BSBPMG405A Apply human resources management approaches

– BSBPMG406A Apply communications management techniques

– BSBPMG407A Apply risk management techniques

– BSBPMG408A Apply contract and procurement techniques

This course provides an introduction to the discipline and what is required to manage projects from a project team member’s perspective. It will introduce the nine project management knowledge areas and the project lifecycle.

you’ll learn how to– Plan the different stages

of a project– Use simple project management

tools and techniques to deliver solutions

– Develop a project management plan

– Identify stakeholders and analyse communication needs

– Verify and control scope – Define scheduling and allocate

resources to activities – Acquire goods and services – Use simple estimating and budgeting – Define and monitor quality

requirements – Close the project

This course will benefit People with no or little project

management experience. you could go on from this course

and complete– Certificate IV in Project Management This course covers the following

competency standards– BSBPMG401A Apply scope

management techniques– BSBPMG402A Apply time

management techniques– BSBPMG403A Apply cost

management techniques

Project Management Fundamentals

Investment



$985 Non-member

Duration


Dates

Jan 22, 23 Aug 14, 15

Mar 6, 7 Sep 17, 18

Apr 18, 19 Oct 29, 30

May 13, 14 Nov 27, 28

Jun 5, 6 Dec 10, 11

Jul 30, 31

Note: This course assumes an understanding of the project management life-cycle and terminology. If you’re new to projects, or have limited experience, you may need to attend ‘Project Management Fundamentals’ first.Attendance at this program is a pre-requisite for the Diploma of Project Management.

69www.aimsa.com.auProject Management Training Courses

This course builds on the knowledge from the Applied Project Management course. It focuses on the leadership skills required to lead a project, trouble shooting, and how to effectively integrate all the elements of the project lifecycle - for multiple and complex projects. It explores a deeper understanding of the strategic, financial and business elements of project planning.

you’ll learn how to– Apply program management

competencies within the workplace for multiple, complex, high value projects

– Identify the strategic fit between projects and the organisation’s strategic and business plans

– Implement appropriate processes to facilitate the achievement of planned business benefits through the successful planning and execution of projects

– Demonstrate effective project and organisational leadership, including effective communication and people management

– Use appropriate techniques and strategies to identify problems and get projects back on track

This course will benefit People with experience of

working on projects.


– Diploma of Management– Advanced Diploma of Management– Advanced Diploma of Project

Management


– BSBPMG501A Manage application of project integrative processes

– BSBPMG502A Manage project scope

– BSBPMG503A Manage project time

– BSBPMG504A Manage project costs

– BSBPMG505A Manage project quality

– BSBPMG506A Manage project human resources

– BSBPMG507A Manage project communications

– BSBPMG508A Manage project risk

– BSBPMG509A Manage project procurement

Diploma of Project Management Workshop

Investment



$1,540 Non-member

Duration


Dates

Jan 23, 24 Jul 24, 25

Mar 5, 6 Sep 10, 11

May 21, 22 Nov 21, 22

Jun 19, 20 Dec 10, 11

In this course you will develop the skills to set up, implement, monitor and review effective contract management systems and processes. you will also develop the skills to manage your relationships with suppliers and contractors.

you’ll learn how to– Identify and describe the

fundamental elements of a contract – Identify and describe the roles

and responsibilities of contract management

– Analyse the importance of planning, measurements, control and performance management within the contract management processes

– Conduct and manage the tendering process

– Select and manage suppliers – Identify and manage contract risk – Manage and negotiate contract

variations and disputes – Monitor, review, evaluate and

close out a contract

This course will benefit People new to contract

management, people who engage and manage contractors, or consultants or project managers who need to manage the services of contractors and the purchase of goods.

Note: This course does not focus on contract law.


– Diploma of Project Management– Diploma of Management This course covers the following

competency standards– BSBPMG509A Manage project

procurement

Managing Contracts

Investment



$985 Non-member

Duration


Dates

Feb 7, 8 Aug 13, 14

May 23, 24 Nov 19, 20

70 www.aimsa.com.au

This course is designed for people who have responsibility for managing a portfolio of projects that are related to each other in some way. It takes the principles of project management as they apply to individual projects, and helps you to apply them to the management of multiple projects and programs - supporting the work of project managers and other key stakeholders, to ensure all goes to plan.


– Diploma of Occupational Health and Safety

– Advanced Diploma of Management– Advanced Diploma of Occupational

Health and Safety


– BSBPMG601A Direct the integration of projects

– BSBPMG602A Direct the scope of a project program

– BSBPMG603A Direct time management of a project program

– BSBPMG604A Direct cost management of a project program

– BSBPMG605A Direct quality management of a project program

– BSBPMG606A Direct human resources management of a project program

– BSBPMG607A Direct communications management of a project program

– BSBPMG608A Direct risk management of a project program

– BSBPMG609A Direct procurement and contracting for a project program

you’ll learn how to– Direct the integration of all projects

throughout the project life cycle– Define, plan and manage project

scope– Manage program schedules and

analyse time management outcomes– Develop project budgets, manage

program costs, including finalisation process

– Determine project quality criteria, and manage quality assurance and continuous improvement

– Plan and manage human resource requirements, including performance management processes

– Provide leadership to project teams– Plan and manage communications

and information management processes

– Plan for and manage project program risk

– Plan and manage the procurement and contract management processes

– Finalise contracts, projects and programs, including analysis of outcomes and identifying lessons learnt

This course will benefit Managers of a portfolio of multiple,

related projects and project directors.

Directing Projects Intensive ProgramAdvanced Diploma of Project Management

Investment



$4,950 Non-member

Duration


Dates

Intake 1: Apr 15, 16, 17, 29, 30

Intake 2: Oct 14, 15, 16, 28, 29

Project Management Training Courses

71www.aimsa.com.au

Training and Assessment

9

Training and Assessment Training Courses

Courses

Assessing in the Workplace 74

Design Learning Programs 74

Train the Trainer 75

Certificate IV in Training and Assessment Intensive Program 76

Advanced Assessment Practice 77

Advanced Facilitation Practice 77

Instructional Design and Development 78


Vocational Education and Training Practitioner 79

Training for Sustainability 79

Training Tactics 80




Certificate IV in Training and Assessment 108

Diploma of Training, Design and Development 115

Diploma of Vocational Education and Training 116

72 www.aimsa.com.auTraining and Assessment Training Courses

Training is critical to organisational improvement and competitiveness and to developing the individual’s aspirations for excellence.

Elevate your learning potential.

73www.aimsa.com.auTraining and Assessment Training Courses


This course gives an overview of the principles of assessing competence in the workplace. you will develop the knowledge and skills to confidently plan, organise, conduct and validate assessment.

you’ll learn how to– Determine assessment approach– Prepare the assessment plan – Develop assessment instruments– Prepare for assessment– Gather quality evidence – Support the learner – Make the assessment decision – Record and report the assessment

decision – Review the assessment process– Prepare for validation– Contribute to the validation process

and its outcomes

This course will benefit Current workplace assessors or

people new to competency based assessment.



Assessment


– TAEASS401B Plan assessment activities and processes

– TAEASS402B Assess competence – TAEASS403B Participate in

assessment validation

Assessing in the Workplace

Investment



$1,320 Non-member

Duration


Dates

Apr 9, 10, 16 Oct 23, 24, 30

Jul 1, 2, 16

This course focuses on skills for conceptualising, designing, developing and evaluating learning programs to meet the needs of individual learners, organisations and industry, while also meeting the requirements of Training Packages, Qualifications and units of Competency. Design of learning programs will be underpinned by current theories of adult learning.

you’ll learn how to– Define parameters of the learning

program – Understand and work within the

Vocational Education and Training (VET) system

– Understand and use Training Packages and Units of Competency (or accredited courses) to develop learning programs

– Determine client/learner needs– Develop the content of a learning

program – Design the structure of a learning

program– Contextualise learning programs to

meets client/learner needs – Ensure compliance with Training

Package, Qualification and Units of Competency requirements

– Analyse and interpret assessment guidance

– Determine required and relevant sustainability skill to be incorporated into the learning program

This course will benefit Trainers, assessors, instructional

designers and developers and learning and development professionals required to design and develop learning programs.


– Certificate IV in Training and Assessment


– TAEDES401A Design and develop learning programs

– TAEDES402A Use training packages and accredited courses to meet client needs

– TAESUS501A Analyse and apply sustainability skills to learning programs

Design Learning Programs

Investment



$1,320 Non-member

Duration


Dates

Apr 17, 18, 29 Nov 13, 20, 27

Jul 10, 11, 24


This course will provide you with the skills and knowledge to effectively instruct, coach, facilitate and deliver training, for both groups and individuals.

you’ll learn how to– Determine learner needs and

training requirements– Monitor and support learner

progress and performance – Interpret learning environment and

delivery requirements– Prepare session plans and delivery

resources – Deliver and facilitate training

sessions– Conduct instruction and

demonstration– Review the delivery– Review personal training

performance and finalise documentation

– Maintain appropriate records– Develop and implement work-

based learning pathway– Monitor and evaluate the

effectiveness of instruction, coaching, delivery and facilitation performance

This course will benefit People who instruct, coach,

facilitate or deliver training to both groups and individuals.




– TAEDEL301A Provide work skill instruction

– TAEDEL401A Plan, organise and deliver group based delivery



Train the Trainer

Investment



$2,200 Non-member

Duration


Dates

Mar 6, 7, 20, 21 Apr 10

May 7, 8, 21, 22 Jun 4

Aug 6, 7, 13, 20, 27

Nov 5, 6, 12, 19, 26


This intensive qualification focuses on the fundamentals of training and assessment within the Australian vocational training system. Components include workplace training basics, designing learning programs and assessment techniques. It emphasises the skills needed to design, facilitate and assess group-based, work-based and individual learning.

you’ll learn how to– Work effectively in Vocational

Education and Training (VET)– Plan and organise group based

delivery– Facilitate group-based, work-based

and individual learning– Plan and organise assessments– Assess competence– Develop assessment tools– Participate in assessment validation– Use Training Packages to meet

client needs– Design and develop learning

programs

This course will benefit Trainers or assessors involved in

competency based training, or experienced trainers working in – or aspiring to work in – Registered Training Organisations (RTOs).

Note: This intensive qualification assumes a basic knowledge of the VET sector, its terminology and structure. Those new to training, or those not using nationally endorsed units of competency, should enrol in the AIM Recommended Pathway (refer page 108).


– Diploma of Training Design and Development

– Diploma of Vocational Education and Training


– TAEDEL301A Provide work skill instruction

– TAEASS401B Plan assessment activities and processes

– TAEASS402B Assess competence

– TAEASS403B Participate in assessment validation

– TAEDEL401A Plan, organise and deliver group-based learning


– TAEDES402A Use training packages and accredited program to meet client needs

– TAEDES401A Design and develop learning programs

– BSBCMM401A Make a presentation– TAEASS502B Design and develop

assessment tools

Certificate IV in Training and Assessment Intensive Program

Investment



$3,960 Non-member

Duration (Day)


Duration (Evening)


Daytime Dates

Intake 1: Mar 20, 27, Apr 10,

17, 24, May 1, 8, 15

Intake 2: Jun 19, 26, Jul 3, 10,

17, 24, 31, Aug 7

Intake 3: Sep 4, 11, 18, 25,

Oct 2, 16, 23, 30

Intake 4: Nov 5, 6, 12, 19, 26,

Dec 3, 4

Evening Dates

Intake 1: Apr 9, 10, 16, 17, 30,

May 1, 7, 8, 14, 15, 21,

22, 28, 29

Intake 2: Oct 1, 2, 15, 16,

22, 23, 29, 30, Nov 5, 6, 12,

13, 19, 20


This course focuses on the skills to lead and implement effective assessment strategies. At this level you will be supported and guided through a process of critical self-reflection and research to help you apply current theory and extend your skills.

you’ll learn how to– Develop and extend assessment

practice, including strategies for recognising prior and current learning

– Lead and influence other assessors– Evaluate and improve assessment

approaches– Design, develop, review and trial

assessment tools– Monitor assessment practice– Coordinate assessment validation

activities– Model high standards of

performance

This course will benefit Experienced trainers, assessors and

facilitators.





– TAEASS503A Lead assessment validation processes

– TAEASS501A Provide advanced assessment practice

– TAEASS504A Develop and implement recognition strategies

Advanced Assessment Practice

Investment



$1,320 Non-member

Duration


Dates

Oct 17, 24, 31

This course focuses on the skills of a lead facilitation practitioner in the vocational Education and Training sector. At this level you will be supported and guided through a process of critical self-reflection and research to help you apply current theory and extend your skills.

you’ll learn how to– Develop and extend facilitation

practices– Adjust practices and resources to

suit complex environments and learners with complex needs

– Develop learner independence– Model high standards of

performance

This course will benefit Experienced trainers, assessors

and facilitators.





– TAEDEL502A Provide advanced facilitation practice

Advanced Facilitation Practice

Investment



$1,320 Non-member

Duration


Dates

Aug 7, 8, 21


A Training needs Analysis (TnA) is used regularly by organisations to identify workforce and skill development requirements. This course focuses on identifying the training and assessment needs at an organisational level and then using that knowledge to provide advice and recommendations on training and assessment services for current and future requirements.

you’ll learn how to– Identify organisational client

objectives, expectations and needs– Develop a consultation plan– Identify existing and potential issues– Use work analysis to determine

skills and competencies required– Establish data validity and reliability– Use reliable and appropriate

methods to collect data – Analyse data against current,

emerging and future organisational training needs

– Provide clear advice, recommendations and options for meeting needs to clients

– Develop a final training needs analysis report

This course will benefit People who need to identify

workforce and skill development requirements.






– TAETAS501B Undertake organisational training needs analysis

– TAEICR501A Work in partnership with industry, enterprises and community groups

Training Needs Analysis

Investment



$985 Non-member

Duration


Dates

Apr 5, 12 Nov 4, 5

Jul 24, 25

This course focuses on the skills to design and develop effective learning programs and strategies, aligned to the requirements of Training Packages or Accredited Courses, to meet the needs of learners. you will be supported and guided through a process of critical self-reflection and research to help you apply current theory and extend your skills.

you’ll learn how to– Develop learning and assessment

strategies– Design, develop, review and trial

resources to support learning and assessment strategies

– Identify and address the needs of learners

This course will benefit Instructional designers and

developers and experienced trainers and facilitators.





– TAELLN401A Address adult language, literacy and numeracy skills

– TAEDES501A Design and develop learning strategies

– TAEDES502A Design and develop learning resources

– TAEASS502A Design and develop assessment tools

– TAEDES505A Evaluate a training program

Instructional Design and Development

Investment



$1,320 Non-member

Duration


Dates

Nov 28, Dec 5, 12


Training is an integral component in driving and managing change, and responding to the ever changing business environment. This course addresses the skills needed to ensure training keeps pace with trends and priorities in this dynamic environment, and prepares learners to effectively work in - and lead - sustainable businesses, regardless of the industry.

you’ll learn how to– Research sustainability skill

requirements of an industry area – Determine sustainability skills

relevant to training – Customise a program to incorporate

sustainability skills

This course will benefit Experienced designers of learning

programs and experienced trainers. you could go on from this course


Assessment– Diploma of Training Design and

Development– Diploma of Vocational Education and

Training


– TAESUS501A Analyse and apply sustainability skills to learning programs

– TAESUS502A Identify and apply current sustainability education principles and practice to learning programs

Training for Sustainability

Investment



$545 Non-member

Duration


Dates

Apr 19 Nov 15

This course is a foundation program for both the Diploma of vocational Education and Training and the Diploma of Training Design and Development. you will be supported and guided through a process of critical self reflection and research to help you develop a plan for continuing professional development to meet your current and future needs.

you’ll learn how to– Model high standards of

performance– Reflect on and evaluate professional

practice to determine personal development needs

– Participate in professional development activities including collaboration with peers

This course will benefit Experienced trainers, assessors

and facilitators or experienced instructional designers and developers.





– TAEPDD501A Maintain and enhance professional practice

– TAERES501A Apply research to training and assessment practices

Vocational Education and Training Practitioner

Investment



$1,320 Non-member

Duration


Dates

Jun 25, 26, Jul 9


Add to your toolbox with the creative tips and techniques you will pick up with this course. refresh and enhance your professional practice so you can bring out the best in your learners. Designed and conducted by our most highly experienced and successful trainers, the course will guide you through methods to engage, energise and inspire learners. you will also discover how to overcome barriers to learning and deal with challenging situations.

you’ll learn how to– Use the adult learning cycle to create

learner experiences – Use techniques to enhance adult

learning and improve learner retention

– Use facilitation skills to enable learning through self-discovery

– Understand how storytelling and activities aid the learning process

This course will benefit Experienced facilitators, workplace

or VET trainers, coaches and instructors seeking professional development.

Training Tactics

Investment



$545 Non-member

Duration


Dates

Apr 15 Sep 26

81www.aimsa.com.au

Marketing

10

Marketing Training Courses

Courses

Fundamentals of Marketing 84

Strategic Marketing 84




82 www.aimsa.com.auMarketing Training Courses

83www.aimsa.com.auMarketing Training Courses

understanding your market along with strategic management and communications can be the key to achieving objectives.

Know your market first.

84 www.aimsa.com.auMarketing Training Courses

Develop skills in identifying new marketing opportunities, monitoring when market changes occur, adjusting appropriately to those changes and creating an implementation plan in a way that continues progress.

you’ll learn how to– Identify and investigate marketing

opportunities– Evaluate required changes to current

marketing operations– Evaluate the significance of each

component of the marketing mix and their interrelationships

– Determine the marketing mix for specific markets

– Monitor and adjust a marketing mix

– Identify market research needs– Define market research objectives– Define data gathering approaches– Develop market research plan

This course will benefit Managers, particularly sales

and marketing managers, who wish to increase and improve their knowledge and skills in the marketing arena.

This course is designed to provide participants with a sound understanding of the key elements of marketing and a framework for marketing planning.

you’ll learn how to– Segment the market– Identify the target market– Profile the target audience– Develop a positioning strategy– Confirm product or service market– Assess the reasons for existing

levels of consumer interest– Recommend a focus of appeal for

marketing strategies for a product or service

– Confirm product or service market– Conduct desk research to gather

background market information– Develop research methodology and

objectives– Recruit respondents– Gather data and information from

respondents– Analyse research information – Prepare research reports– Plan, implement, manage and

review marketing activities

Note: Ideally participants should have had some exposure to the marketing field and have experience working in a marketing role. However, participants who are new to marketing, but have the support of their organisation to implement marketing initiatives, will also benefit from this course.


and complete– Diploma of Business– Diploma of Management


– BSBMKG501B Identify and evaluate marketing opportunities

– BSBMKG502B Establish and adjust the marketing mix

– BSBMKG506B Plan market research

This course will benefit People who want to develop

or revise their knowledge of the fundamental principles of marketing.


– Certificate IV in Business – Certificate IV in Business Sales– Certificate IV in Marketing


– BSBMKG401B Profile the market– BSBMKG402B Analyse consumer

behaviour within specific markets– BSBMKG408B Conduct market

research– BSBMKG414B Undertake

marketing activities

Strategic MarketingFundamentals of Marketing

Investment



$985 Non-member

+ $87.95 Text Book

Duration


Dates

Apr 18, 19 Aug 27, 28

Jun 27, 28 Nov 20, 21

Investment



$1,320 Non-member

Duration


Dates

Apr 17, 18, 30 Nov 28 &

Aug 14, 15, 21 Dec 5, 12

85www.aimsa.com.au

workplace health and Safety

11

workplace health and Safety Training Courses

Courses

Managing and Evaluating OHS Systems and Processes 88

OHS Systems and Processes 89

Workplace Safety 90


Certificate IV in Occupational Health and Safety 106

Diploma of Occupational Health and Safety 113

Advanced Diploma of Occupational Health and Safety 119

86 www.aimsa.com.au


Ensuring legal compliance and reducing exposure to claims can deliver significant savings and productivity benefits to any organisation.

Make people and safety your priority.

87www.aimsa.com.au


Make people and safety your priority.

88 www.aimsa.com.au


This course covers the core competencies from the Advanced Diploma of occupational health and Safety. It covers analysis, design and management of services to, or within, organisations to ensure compliance with ohS and related legislation, with a particular focus on auditing and evaluating an organisation’s ohS performance.

you’ll learn how to– Apply knowledge of OHS legislation

in the workplace – Plan and implement OHS risk

management processes, including implementation of emergency procedures

– Develop a systematic approach to managing OHS

– Develop OHS data analysis, reporting and recording processes

– Manage OHS information and data systems

– Design, develop and implement participative arrangements

– Analyse and evaluate OHS risk– Develop and implement crisis

management processes– Evaluate an organisation’s

OHS performance– Lead OHS investigations, including

OHS audit and OHS performance evaluation

This course will benefit OHS officers, managers

and specialists.


– Advanced Diploma of Occupational Health and Safety


– BSBOHS601B Develop a systematic approach to managing OHS

– BSBOHS602B Develop OHS information and data analysis and reporting and recording processes

– BSBOHS603B Analyse and evaluate OHS risk

– BSBOHS606B Develop and implement crisis management processes

– BSBOHS609B Evaluate an organisation’s OHS performance

– BSBOHS608B Conduct an OHS audit

Managing and Evaluating OHS Systems and Processes

Investment



$3,080 Non-member

Duration


Dates

Mar 5, 6, 18, 19, 27, Apr 9, 10

Jun 18, 19, 25, 26, Jul 2, 3, 9

Oct 2, 3, 16, 23, 30, 31, Nov 6

89www.aimsa.com.au


This course covers the core competencies for the Certificate III, Certificate Iv and Diploma of occupational health and Safety. It covers the essential knowledge and skills required to contribute to the implementation and monitoring of effective ohS processes in the workplace and to ensure compliance with ohS and other legislation.

you’ll learn how to– Implement and manage OHS

systems and strategies– Contribute to consultation processes– Identify, assess and manage hazards– Investigate incidents– Assess and control OHS risk– Ensure compliance with OHS and

other relevant laws– Implement emergency procedures

OHS Systems and Processes

Investment



$2,200 Non-member

Duration


Dates

Mar 7, 8, 25, 26, Apr 11

May 7, 8, 21, 22, Jun 4

Sep 3, 4, 10, 17, 20

Nov 4, 11, 18, 25, Dec 2

This course will benefit People who are required to

contribute to the implementation and monitoring of effective OHS processes in the workplace.


and complete– Certificate IV in Occupational Health

and safety– Diploma of Occupational Health and

Safety


– BSBOHS301B Apply knowledge of OHS legislation in the workplace

– BSBOHS302B Participate effectively in OHS communication and consultative processes

– BSBOHS303B Contribute to OHS hazard identification and risk assessment

– BSBOHS304B Contribute to hazard control

– BSBOHS305B Contribute to OHS issue resolution

– BSBOHS306B Contribute to implementing emergency prevention activities and response procedures

– BSBOHS307B Participate in OHS investigations

or


– BSBOHS401B Contribute to the implementation of a systematic approach to managing OHS

– BSBOHS402B Contribute to the implementation of the OHS consultation process

– BSBOHS403B Identify hazards and assess OHS risks

– BSBOHS404B Contribute to the implementation of strategies to control OHS risk

– BSBOHS405B Contribute to the implementation of emergency procedures

– BSBOHS408A Assist with compliance with OHS and other relevant laws

or

– BSBOHS501B Participate in the coordination and maintenance of a systematic approach to managing OHS

– BSBOHS502B Participate in the management of the OHS information and data systems

– BSBOHS503B Assist in the design and development of OHS participative arrangements

– BSBOHS504B Apply principles of OHS risk management

– BSBOHS505C Manage hazards in the workplace

– BSBOHS508B Participate in the investigation of incidents

– BSBOHS408A Assist with compliance with OHS and other relevant laws

90 www.aimsa.com.au


This course explores the responsibilities of managers, supervisors and employees for ensuring a safe workplace and other safe work practices.

you’ll learn how to– Inform the workgroup about

OHS policies and procedures– Establish, implement, monitor and

maintain participative arrangements for the management of OHS

– Implement and monitor procedures for providing OHS training

– Establish, implement, monitor and maintain procedures for identifying hazards and assessing and controlling risks

– Implement and monitor procedures for maintaining

OHS records for the team– Establish and maintain a quality

OHS management system

This course will benefit Everyone responsible for ensuring

a safe workplace and safe work practices.




– Certificate IV in Occupational Health and Safety

– Diploma of Business– Diploma of Management


– BSBOHS201A Participate in OHS processes


– BSBOHS303B Contribute to OHS hazard identification and risk assessment

– BSBOHS407A Monitor a safe workplace

– BSBOHS509A Ensure a safe workplace

Workplace Safety

Investment



$545 Non-member

Duration


Dates

Apr 19 Oct 25

Jun 27 Dec 2

Aug 28

91www.aimsa.com.au

Computing Skills

12

Computing Skills Training Courses

Courses

Keyboard Skills 92

Working with Spreadsheets 92




Computer Accounting Systems 55




Certificate III in Business Administration 96





92 www.aimsa.com.auComputing Skills Training Courses

gearing your business towards growth requires a sound understanding of the basics first.

93www.aimsa.com.auComputing Skills Training Courses

Master the fundamentals.

94 www.aimsa.com.auComputing Skills Training Courses

Keyboard Skills

Investment



$545 Non-Member

Duration

3 x 2 hour sessions +

1 hour speed test

Dates

Please contact AIM SA to

book yourself in to complete

this course.

Working with Spreadsheets

In this course, the focus is on improving your keyboard speed and accuracy, whilst being mindful of correct safe working practices. you will work through a range of tasks for practice and assessment, all the while being coached by your trainer who will answer your specific questions and share tips and strategies that you can implement.

you’ll learn how to:– Identify and develop keyboard skills– Produce word processed

documents– Type with 98% accuracy, assess

under test conditions in line with the current version of AS 2708:2001 Keyboarding Speed Tests

– Check your accuracy– Use safe work practices

This course will benefit: Anyone wanting to develop their

keyboarding skill and accuracy. This course can be put towards

the following qualifications:– Certificate III in Business

Administration

This course covers the following competency standards:

– BSBITU307A Develop keyboarding speed and accuracy

working through a range of tasks for practice and assessment, you will learn tips and strategies that will enable you to work more effectively with spreadsheets. whilst this course focuses on MS Excel, the assessment task can be completed using other spreadsheet packages.

you’ll learn how to:– Develop complex spreadsheets– Use complex spreadsheets– Develop a linked spreadsheet

solution– Automate and standardise

spreadsheet operation– Represent numerical data in

graphic form

This course will benefit: Anyone required to develop and use

spreadsheets in the workplace. This course can be put towards

the following qualifications:– Certificate IV in Business


Management– Certificate IV in Business– Diploma of Business Administration

This course covers the following competency standards:

– BSBITU402A Develop and use complex spreadsheets

– BSBITU304A Produce spreadsheets

Investment



$985 Non-member

Duration


Dates

Mar 20, 21 Dec 5, 6

Jun 5, 6

Sep 26, 27

95www.aimsa.com.au

FLExIBLE oPTIonS

AIM recommended Pathways We have provided recommended pathways for

each qualification. These are our recommendation of subjects that we know will give you the best broad range of skills for the qualification. Each subject is assessed individually and runs several times throughout the year giving you the flexibility to complete your qualification over a timeframe that suits you.

Intensive

Intensive mode is a really popular choice for many of our clients who want to get in and gain their qualification quickly. Intensive mode is offered for our Certificate IV in Frontline Management, Diploma of Management, Certificate IV in Training and Assessment, Diploma of Human Resources and the Advanced Diploma in Project Management. The intensive qualifications are delivered and assessed holistically so that each unit builds on each other over the duration of the qualification.

Customised

You can design your own qualification so that it is tailored to your specific needs. Cost of the qualification will vary based on the subjects you choose. Like the AIM Recommended Pathways, each subject is assessed individually and runs several times throughout the year providing you with the flexibility to study at your own pace.

Qualifications

Qualifications Want to add some weight to what you’ve learnt on the job, and delve into concepts deeper? Something concrete that looks impressive on your CV and will boost your career prospects?

96 www.aimsa.com.au

Qualifications / Certificate III in Business Administration BSB30407

If you’re just starting out in your early administrative career, this qualification will provide you with a solid foundation of skills and knowledge that will allow you to perform routine and common administrative tasks.

Designed for People who work in administration

or operations, clerical workers, data entry officers, receptionists – people at the start of their career path, but with a bright future ahead of them.

Dates The subjects that make up this

qualification run several times throughout the year, so you can commence your qualification when it suits you.

Investment

oPTIon 1 AIM rECoMMEnDED PAThwAy $3,989 Professional Member $4,199 Corporate Member $4,619 Non-Member

oPTIon 2 CuSToMISED

Fee will be determined by the electives you choose.

Funding options This qualification is eligible for

subsidies. Please contact us for more information about what you or your organisation could be eligible for.

The next step Upon completion of this

qualification you could look at a Certificate IV in Business, a Certificate IV in Business Administration, or a Certificate IV in Frontline Management.

To enrol Visit www.aimsa.com.au or

speak with a Client Relationship Consultant on 08 8241 8000.

Certificate III in Business Administration Qualifications

oPTIon 1 – AIM rECoMMEnDED PAThwAy

Qualification Structure unit Equivalence Page

Keyboard Skills 1 unit 94

Workplace Safety 2 units 90

Day to Day Accounts 3 units 55

Business Writing Skills 3 units 30

Working with Spreadsheets 2 units 94

How to Prioritise Work 2 units 40

Customer First 1 unit 48

Total 14 units

oPTIon 2 – CuSToMISED

Design your own Certificate III in Business Administration by choosing from the full list of electives available. Speak with us about your customisation options.

97www.aimsa.com.au

Qualifications / Certificate III in Occupational Health and Safety BSB30707

The Certificate III will give you the skills to enable you to complete routine safety activities, solve safety problems that may arise, communicate emergency procedures and work with other staff to promote a healthy and safe work environment.

Designed for People who take OHS on as an

additional duty to their normal role at work – workplace health and safety assistants, OHS committee members, or health and safety representatives.



Investment


oPTIon 2 CuSToMISED




The next step Upon completion of this qualification

you could look at a Certificate IV in Occupational Health and Safety.

To enrol Visit www.aimsa.com.au or speak

with a Client Relationship Consultant on 08 8241 8000.

Certificate III in occupational health and Safety Qualifications



OHS Systems and Processes 7 units 89


Customer First 1 unit 48

Effective Workplace Relationships 1 unit 39

Total 12 units


Design your own Certificate III in Occupational Health and Safety by choosing from the full list of electives available. Speak with us about your customisation options.

98 www.aimsa.com.au

Certificate Iv in Accounting Qualifications

Qualifications / Certificate IV in Accounting FNS40611

If you prepare reports on the financial activity within your organisation, including completing BAS statements, then this qualification will really add to your knowledge and ability. you’ll learn skills that will allow you to produce financial reports and data to assist with the management function and meet any legal requirements, as well as learn how to maintain inventory reports and a payroll system.

Designed for Bookkeepers or employees with

bookkeeping responsibilities or office managers in small businesses.



Investment


oPTIon 2 CuSToMISED





you could look at a Certificate IV in Bookkeeping, a Diploma of Business Administration, a Certificate IV in Business Administration or a Certificate IV in Business.





Preparing Financial Reports 6 units 57

Bookkeeping Practice 4 units 54

Computer Accounting Systems 1 unit 55

Workplace Safety 1 unit 90


Payroll Systems and Processes 1 unit 56

Total 15 units


Design your own Certificate IV in Accounting by choosing from the full list of electives available. Speak with us about your customisation options.

99www.aimsa.com.au

Certificate Iv In Bookkeeping Qualifications

Qualifications / Certificate IV in Bookkeeping FNS40211

The Certificate Iv in Bookkeeping is the minimum qualification required if you produce BAS statements on behalf of someone else, for a fee. you will learn bookkeeping skills that are particularly applicable to small business – including how to develop and maintain a bookkeeping system, how to prepare and produce reports on financial activity, how to use computerised accounting systems and general administration of financial records.

Designed for Bookkeepers or employees with

bookkeeping responsibilities, or office managers in small businesses.



Investment


oPTIon 2 CuSToMISED





qualification you could look at a Certificate IV in Accounting, a Diploma of Business Administration, a Certificate IV in Business Administration or a Certificate IV in Business.





Preparing Financial Reports 3 units 57

Bookkeeping Practice 7 units 54




Total 14 units

Note: You can gain your Certificate IV in Accounting as well as your Certificate IV in Bookkeeping simply by completing an additional unit: Computer Accounting Systems.


Design your own Certificate IV in Bookkeeping by choosing from the full list of electives available. Speak with us about your customisation options.

100 www.aimsa.com.au

Certificate Iv in Business Qualifications

Qualifications / Certificate IV in Business BSB40207

A general qualification that has wide ranging applications for anyone interested in pursuing a career in business. It introduces you to skills like leadership, decision making, contingency planning and support and developing others.

Designed for Administrators, team leaders and

supervisors who have experience in their field, but are looking to broaden that experience to incorporate more general skills, with a view of moving along their career pathway.



Investment

oPTIon 1 AIM rECoMMEnDED PAThwAy $4,070 Professional Member $4,284 Corporate Member $4,713 Non-Member + $139.50 Text Book

oPTIon 2 CuSToMISED





qualification you could look at a Diploma of Business or a Diploma of Management.






Customer First 2 units 48

Develop Operational Plans 1 unit 12

Understanding Financial Reports 2 units 57

Organising Meetings and Taking Minutes 1 unit 32

Workplace Leadership 1 unit 17

Risk Management Processes 1 unit 33

Continuous Improvement 1 unit 12

Total 10 units


Design your own Certificate IV in Business by choosing from the full list of electives available. Speak with us about your customisation options.

101www.aimsa.com.au

Certificate Iv in Business Administration Qualifications

Qualifications / Certificate IV in Business Administration BSB40507

A general qualification that has wide ranging applications for anyone interested in pursuing a career in business. It introduces you to skills like leadership, decision making, contingency planning and supporting and developing others.

Designed for Administrators, team leaders and

supervisors who have experience in their field, but are looking to broaden that experience to incorporate more general skills, with a view of moving along their career pathway.



Investment


oPTIon 2 CuSToMISED





qualification you could look at a Diploma of Business, a Diploma of Business Administration or a Diploma of Management.





Understanding Financial Reports 2 units 57


Report Writing 2 units 33

Design and Produce Business Documents 2 units 31



Total 10 units


Design your own Certificate IV in Business Administration by choosing from the full list of electives available. Speak with us about your customisation options.


Certificate Iv in Business Sales Qualifications

Qualifications / Certificate IV in Business Sales BSB40610

This qualification covers off on a broad range of business sales skills that can be applied across industries. Skills developed include establishing business networks, building rapport, working within a sales team environment, problem solving and planning and organising.

Designed for Customer service staff, account

assistants, relationship managers and sales representatives.



Investment


oPTIon 2 CuSToMISED





you could look at a Diploma of Business or Diploma of Marketing.





Building and Managing Client Relationships 4 units 48

Sales Fundamentals 5 units 50


Total 11 units


Design your own Certificate IV in Business Sales by choosing from the full list of electives available. Speak with us about your customisation options.

103www.aimsa.com.au

Certificate Iv in Frontline Management Qualifications

Qualifications / Certificate IV in Frontline Management BSB40807

It can be exciting, yet slightly daunting stepping into a management role. There’s a whole new skill set that’s required. If you’re a supervisor, team leader or coordinator looking to make your first big step into management, undertaking a Certificate Iv in Frontline Management will set you on the right track, with the basic skills that form the foundations of a great future manager.

Designed for Those in the first line of management

in a variety of industry areas and contexts. Ideal for team leaders, supervisors or leading hands, or those aspiring for a management position in the future.

Dates If choosing the AIM Recommended

Pathway or Customised option, you can commence your qualification at any point throughout the year. If you prefer the Intensive option, you will need to choose one of the intakes listed below.

2013 Intensive dates

Daytime (9.00am till 4.30pm)Intake 1: Mar 19, 26, Apr 9, 16,23, 30, May 7, 14Intake 2: Jul 2, 9, 16, 23, 30,Aug 6, 13, 20Intake 3: Oct 22, 29, Nov 5, 12, 19, 26, Dec 3, 10

Evening (6.00pm till 9.00pm)Intake 1: Apr 9, 10, 16, 17, 30, May 1, 7, 8, 14, 15, 21, 22,28, 29, Jun 4, 5Intake 2: Sep 3, 4, 10, 11, 17,18, 24, 25, Oct 1, 2, 15, 16, 22,23, 29, 30

Investment


oPTIon 2 InTEnSIvE

$3,372 Professional Member $3,550 Corporate Member $3,905 Non-Member

oPTIon 3 CuSToMISED





qualification you could look at a Diploma of Business or a Diploma of Management





Projects for Non-Project Managers 1 unit 15


Workplace Leadership 1 unit 17


Developing High Performance Teams 1 unit 23




Promote Innovation 1 unit 15

Total 10 units

oPTIon 2 – InTEnSIvE MoDE


Qualification over 8 set days or 16 set evenings, covering topics like:

– Leadership and workplace relationships– Team effectiveness– Project management– Continuous improvement and innovation– Customer service– Work priorities– Operational plans– Workplace safety

10 units 26


Design your own Certificate IV in Frontline Management by choosing from the full list of electives available. Speak with us about your customisation options.


Certificate Iv in human resources Qualifications

Qualifications / Certificate IV in Human Resources BSB41007

If you are in a support role in human resources or looking to get into the field, the Certificate Iv will provide you with the fundamental knowledge and skills for this specialist area.

Designed for Human resource assistants, support

staff and officers or people looking to pursue a career in human resources.



Investment


oPTIon 2 CuSToMISED





qualification you could look at a Diploma of Human Resources Management.





Human Resource Fundamentals 5 units 62

Recruit, Select and Induct Employees 1 unit 63





Total 10 units


Design your own Certificate IV in Human Resources by choosing from the full list of electives available. Speak with us about your customisation options.

105www.aimsa.com.au

Certificate Iv in Marketing Qualifications

Qualifications / Certificate IV in Marketing BSB41307

This is an excellent introduction to the concepts and skill of marketing. It takes an holistic view of marketing, from product development and innovation, to promotion and pricing, distribution and sales strategies.

Designed for Marketing officers, assistants or

coordinators interested in pursuing a career in marketing.



Investment


oPTIon 2 CuSToMISED





qualification you could look at a Diploma of Business or a Diploma of Management.





Fundamentals of Marketing 4 units 84

Professional Presentations 1 unit 42

Building and Managing Client Relationships 4 units 48


Total 11 units


Design your own Certificate IV in Marketing by choosing from the full list of electives available. Speak with us about your customisation options.


Certificate Iv in occupational health and Safety Qualifications

Qualifications / Certificate IV in Occupational Health and Safety BSB41407

This qualification will give you the skills to provide leadership and guidance in the important field of ohS. It will cover topics like assessing risk, identifying areas of improvement, planning work priorities and planning workplace health and Safety activities.

Designed for People whose role is dedicated

to OHS – coordinators or safety officers who need to lead and guide others to ensure a safe working environment.



Investment


oPTIon 2 CuSToMISED





you could look at a Diploma of Occupational Health and Safety or a Diploma of Business






Report Writing 2 units 33

Total 9 units


Design your own Certificate IV in Occupational Health and Safety by choosing from the full list of electives available. Speak with us about your customisation options.

107www.aimsa.com.au

Certificate Iv in Project Management Qualifications

Qualifications / Certificate IV in Project Management BSB41507

The objective of this qualification is to build your project management skills and knowledge. you’ll learn things like planning and tracking your work flow, monitoring your plan and working and communicating with others.

Designed for Project coordinators, project

management officers, project team members or project administrators.



Investment

oPTIon 1 AIM rECoMMEnDED PAThwAy Including Project Management Fundamentals $2,560 Professional Member $2,695 Corporate Member $2,965 Non-Member

+ $115 Text Book

Not including Project Management Fundamentals $1,710 Professional Member $1,800 Corporate Member $1,980 Non-Member

+ $115 Text Book




you could look at a Diploma of Project Management.



AIM rECoMMEnDED PAThwAy


Project Management Fundamentals - 68

Applied Project Management 8 units 68

Total 8 units

ArE you nEw To ProjECT MAnAgEMEnT?

ProjECT MAnAgEMEnT

FunDAMEnTALS

APPLIED ProjECT

MAnAgEMEnT

APPLIED ProjECT

MAnAgEMEnT

yES no

Complete the following courses

Complete the following course


Certificate Iv in Training and Assessment Qualifications

Qualifications / Certificate IV in Training and Assessment TAA40110

A highly sought after qualification that will prepare you to deliver training to both groups and individuals. you will learn the fundamentals of training and assessment including designing and developing learning programs, planning and organising delivery and assessment, assessing competence, and evaluating success.

Designed for Anyone who delivers training.

Note: this qualification is required for those who deliver Nationally Accredited Training in Australia.


Pathway, you can commence your qualification at any point throughout the year. If you prefer the Intensive option, you will need to choose one of the intakes listed below.


Daytime (9.00am till 4.30pm)Intake 1: Mar 20, 27, Apr 10, 17, 24, May 1, 8, 15Intake 2: Jun 19, 26, Jul 3, 10, 17, 24, 31, Aug 7Intake 3: Sep 4, 11, 18, 25, Oct 2, 16, 23, 30Intake 4: Nov 5, 6, 12, 19, 26, Dec 3, 4

Evening (6.00pm till 9.00pm)Intake 1: Apr 9, 10, 16, 17, 30, May 1, 7, 8, 14, 15, 21, 22,28, 29Intake 2: Oct 1, 2, 15, 16, 22,23, 29, 30, Nov 5, 6, 12,13, 19, 20

Investment


oPTIon 2 InTEnSIvE





qualification you could look at a Diploma of Training Design and Development or a Diploma of Vocational Education and Training.





Assessing in the Workplace 3 units 74

Design Learning Programs 3 units 74

Train the Trainer 4 units 75

Total 10 units

Those new to training or those not using nationally endorsed units of competency should enrol in the ‘AIM Recommended Pathway’.




– The VET system in Australia– Training needs analysis– Learning theories and adult learning– Session plans, activities and resources– The assessment process– Understanding group dynamics– Reviewing and evaluating

10 units 76

The intensive mode assumes some knowledge of the VET sector, its terminology and structure.

109www.aimsa.com.auDiploma of Business Qualifications

Qualifications / Diploma of Business BSB50207

This qualification will further develop your existing business skills. It covers a broad range of business functions from risk management, to recruiting and managing staff, to strategic marketing and developing sound operational practices.

Designed for Project coordinators, consultants

and executive officers. Dates The subjects that make up this


Investment


+ $139.50 Text Book + $136.95 Text Book

oPTIon 2 CuSToMISED





you could look at an Advanced Diploma of Management or a Graduate Certificate in Management.





Managing Risk 1 unit 13


Managing Workplace Information 1 unit 31

How to Prioritise Work 1 unit 40

Managing Meetings 1 unit 24


Plan and Manage HR Strategy 1 unit 62


Total 8 units


Design your own Diploma of Business by choosing from the full list of electives available. Speak with us about your customisation options.


Diploma of Business Administration Qualifications

Qualifications / Diploma of Business Administration BSB50407

This qualification reflects the roles of an administration manager or office manager. Learners will develop skills and knowledge required for managing administrative functions and teams.

Designed for Administrative team leaders, office

managers, senior administrative officers, executive assistants.



Investment


oPTIon 2 CuSToMISED





qualification you could look at an Advanced Diploma of Management or a Graduate Certificate in Management.





Design and Produce Business Documents 1 unit 31


Administrative Systems and Processes 1 unit 30



Managing Workplace Information 1 unit 31



Total 8 units


Design your own Diploma of Business Administration by choosing from the full list of electives available. Speak with us about your customisation options.

111www.aimsa.com.au

Diploma of human resources Management Qualifications

Qualifications / Diploma of Human Resources BSB50607

This qualification develops a sound theoretical knowledge of human resource management and a range of managerial skills. Expertise is developed in consultation, negotiating, collecting, collating and analysing information and complying with legislation.

Designed for Project coordinators, consultants

and executive officers. Dates We have a number of intakes

available throughout the year.

Intake 1: Mar 19, 26, Apr 9, 16, 23, 30, May 7, 14, 21, 28, Jun 4Intake 2: Jun 25, Jul 2, 9, 16,23, 30, Aug 6, 13, 20, 27,Sep 3Intake 3: Sep 17, 24, Oct 1, 15,22, 29, Nov 5, 12, 19, 26, Dec 3

Investment


+ $136.95 Text Book




you could look at an Advanced Diploma of Management (Human Resources) or a Graduate Certificate in Management.



InTEnSIvE MoDE


Qualification over 11 set days, covering topics like:

– Managing human resource services– Managing workforce planning– Managing recruitment, selection

and induction– Managing performance management

systems– Managing remuneration, employee

benefits, separation and termination– Managing industrial relations– Managing programs that promote

personal effectiveness

9 units 64

112 www.aimsa.com.auDiploma of Management Qualifications

Qualifications / Diploma of Management BSB51107

you’ve taken the step into management and have an understanding of what’s required of you in your particular role. But you know that there’s more to being a good manager than just understanding your role. you want to hone your skills and gain a deeper understanding of what it means to go from being a good manager to a great manager.

Designed for Those in the first line of management

in a variety of industry areas and contexts. Ideal for team leaders, supervisors or leading hands, or those aspiring to a management position in the future.


Pathway or Customised option, you can commence your qualification at any point throughout the year. If you prefer the Intensive option, you will need to choose one of the intakes listed below.


Daytime (9.00am till 4.30pm)Intake 1: Mar 20, 27, Apr 10, 17, 24, May 1, 8, 15, 22Intake 2: Jun 26, Jul 3, 10, 17, 24, 31, Aug 7, 14, 21Intake 3: Sep 4, 11, 18, 25, Oct 2, 16, 23, 30, Nov 6Intake 4: Nov 5, 6, 12, 19, 20, 26, 27, Dec 3, 4Evening (6.00pm till 9.00pm)Intake 1: Apr 9, 10, 16, 17, 30, May 1, 7, 8, 14, 15, 21, 22,

28, 29, Jun 4, 5, 18, 19Intake 2: Oct 1, 2, 15, 16, 22,23, 29, 30, Nov 5, 6, 12,13, 19, 20, 26, 27, Dec 3, 4

Investment


oPTIon 2 InTEnSIvE


oPTIon 3 CuSToMISED Fee will be determined by the

electives you choose.




qualification you could look at an Advanced Diploma of Management or a Graduate Certificate in Management.





Finance for Non-Finance Managers 1 unit 56


Manage People Performance 2 units 24





Total 8 units




– Managing people and performance– Leadership, ethics and decision making– Managing projects– Continuous improvement and innovation– Finance for non-finance managers– Work priorities– Managing operational plans– Conflict and performance management– Motivating teams

8 units 26


Design your own Diploma of Management by choosing from the full list of electives available. Speak with us about your customisation options.

113www.aimsa.com.au

Diploma of occupational health and Safety Qualifications

Qualifications / Diploma of Occupational Health and Safety BSB51307

This qualification develops the skills required to coordinate and maintain the workplace health and Safety (whS) program within an organisation.

Designed for Workplace health and safety

managers, practitioners or senior officers.



Investment


oPTIon 2 CuSToMISED Fee will be determined by the

electives you choose.




you could look at an Advanced Diploma of Occupational Health and Safety.







Total 8 units


Design your own Diploma of Occupational Health and Safety by choosing from the full list of electives available. Speak with us about your customisation options.


AIM rECoMMEnDED PAThwAy


Applied Project Management 8 units 68

Diploma of Project Management Workshop 1 unit 69

Total 9 units

Diploma of Project Management Qualifications

Qualifications / Diploma of Project Management BSB51407

This qualification covers the planning, implementation and evaluation of projects from a project manager’s perspective. you’ll learn to evaluate, not only the project itself, but the performance of each of the project team members.

Designed for Project leaders or project managers. Dates The subjects that make up this


Investment

AIM rECoMMEnDED PAThwAy $3,040 Professional Member $3,200 Corporate Member $3,520 Non-Member

+ $115 Text Book




you could look at an Advanced Diploma of Project Management.



115www.aimsa.com.au

Diploma of vocational Education and Training Qualifications

Qualifications / Diploma of Training Design and Development TAE50211

For people who design and develop training programs and resources delivered in the vET system. The skills developed will focus on meeting the varied and, at times, complex needs of learners and other stakeholders, including industry and government.

Designed for Experienced designers and

developers of VET training programs and resources

Pre-requisite Certificate IV in Training and Assessment or equivalent.



Investment


oPTIon 2 CuSToMISED





you could look at a Diploma of Vocational Education and Training.





Vocational Education and Training Practitioner 2 units 79

Training for Sustainability 2 units 79

Instructional Design and Development 5 units 78

Training Needs Analysis 2 units 78

Total 11 units


Design your own Diploma of Training Design and Development by choosing from the full list of electives available. Speak with us about your customisation options.


Diploma of Training Design and Development Qualifications

Qualifications / Diploma of Vocational Education and Training TAE50111

For experienced vET practitioners who provide leadership in the vET system as role models, mentors and coaches for other practitioners. Skill development will focus on meeting the varied and, at times, complex needs of learners and other clients.

Designed for Experienced trainers and assessors

working in RTOs in the VET system.

Pre-requisite Certificate IV in Training and Assessment or equivalent.



Investment


oPTIon 2 CuSToMISED





you could look at a Diploma of Training Design and Development.





Advanced Assessment Practice 3 units 77

Advanced Facilitation Practice 1 unit 77

Instructional Design and Development 5 units 78

Vocational Education and Training Practitioner 2 units 79

Total 11 units


Design your own Diploma of Vocational Education and Training by choosing from the full list of electives available. Speak with us about your customisation options.

117www.aimsa.com.au

Advanced Diploma of Management Qualifications

Qualifications / Advanced Diploma of Management BSB60407

For people who have senior or managerial responsibilities, including overseeing the work of others and providing strategic leadership. Skills developed include consultation skills, negotiating budgets and plans, performance management, risk management, comparing and contrasting data and developing systems and processes.

Designed for Area managers, departmental

or regional managers, general managers.



Investment


oPTIon 2 CuSToMISED





you could look at a Graduate Certificate in Management or a Master of Business Administration.





Strategic Leadership 1 unit 16

Strategic Business Planning 2 units 16

Organisational Development 2 units 14

Working with Diversity 1 unit 63

Finance for Non-Finance Managers 1 unit 56


Total 8 units


Design your own Advanced Diploma of Management by choosing from the full list of electives available. Speak with us about your customisation options.


Advanced Diploma of Management (human resources) Qualifications

Qualifications / Advanced Diploma of Management (Human Resources) BSB60907

For people who provide leadership and strategic direction in the human resources section of an organisation. Skills developed include using judgement, hr team performance, organisational development and hr strategy.

Designed for Human resource directors,

strategists or managers. Dates The subjects that make up this


Investment

oPTIon 1 AIM rECoMMEnDED PAThwAy $4,250 Professional Member $4,473 Corporate Member $4,921 Non-Member + $139.50 Text Book + $136.95 Text Book

oPTIon 2 CuSToMISED










Strategic Leadership 1 unit 16


Organisational Development 2 units 14

Working with Diversity 1 unit 63

Plan and Manage Human Resource Strategy 1 unit 62


Total 8 units


Design your own Advanced Diploma of Management (Human Resources) by choosing from the full list of electives available. Speak with us about your customisation options.

119www.aimsa.com.au

Advanced Diploma of occupational health and Safety Qualifications

Qualifications / Advanced Diploma of Occupational Health and Safety BSB60607

This qualification reflects the roles of ohS specialists and senior practitioners. you will develop skills required for managing occupational health and safety systems and processes, including reviewing and improving performance.

Designed for OHS managers or consultants,

workplace health and safety officers, OHS risk managers.



Investment


oPTIon 2 CuSToMISED










Managing and Evaluating OHS Systems and Processes 6 units 88


Total 8 units


Design your own Advanced Diploma of Occupational Health and Safety by choosing from the full list of electives available. Speak with us about your customisation options.


Advanced Diploma of Project Management Qualifications

Qualifications / Advanced Diploma of Project Management BSB60707

This qualification reflects the roles of project directors. you will develop skills required for managing multiple, complex projects and project teams.

Designed for Project directors, project managers

and program managers. Dates We have a number of intakes available

throughout the year.

Intake 1: Apr 15, 16, 17, 29, 30 Intake 2: Oct 14, 15, 16, 28, 29

Investment





you could look at an Advanced Diploma in Management or a Graduate Certificate in Management.



InTEnSIvE MoDE


Qualification over 5 set days, covering topics like:

– Direct the integration– Direct the scope of a project program– Direct time management of

a project program– Direct cost management of

a project program– Direct quality management of

a project program– Direct human resources management

of a project program– Direct communication management of

a project program– Direct risk management

of a project program– Direct contracting and procurement

for a project program

9 units 70

121www.aimsa.com.au

huMAn rESourCES

– Certificate IV in Human Resources

– Diploma of Human Resources Management - The HR Professional Intensive Prgram

– Advanced Diploma of Management (Human Resources)

FInAnCIALS, BuDgETS AnD ACCounTIng

– Certificate IV in Accounting – Certificate IV in Bookkeeping

– Diploma of Business

Qualifications / Pathways

Pathways Qualifications

– Master of Business Administration (MBA)


MAnAgIng, LEADIng AnD DEvELoPIng BuSInESS AnD PEoPLE

– Certificate III in Business Administration



Management– Certificate IV in Frontline

Management - The Aspiring Manager Intensive Program

– Diploma of Business– Diploma of Business

Administration– Diploma of Management– Diploma of Management -

The Developing Manager Intensive Program

ProjECT MAnAgEMEnT

– Certificate IV in Project Management

– Diploma of Project Management

– Advanced Diploma of Project Management - Directing Projects Intensive Program



– Master of Business Administration


123www.aimsa.com.au

TrAInIng AnD ASSESSMEnT


– Certificate IV in Training and Assessment Intensive Program

– Diploma of Training, Design and Development



SALES AnD MArKETIng

– Certificate IV in Marketing– Certificate IV in Business Sales

– Diploma of Business– Diploma of Management– Diploma of Management -

The Developing Manager Intensive Program






worKPLACE SAFETy

– Certificate III in Occupational Health and Safety

– Certificate IV in Occupational Health and Safety

– Diploma of Occupational Health and Safety

– Advanced Diploma of Occupational Health and Safety

125www.aimsa.com.au

MBA & Executive Education

Studying an MBA through the AIM Business School is a transformative journey designed to enrich you both personally and professionally.

You haven’t come this far in business to be

lectured to. You don’t want to sit in a class full of university students. You want to be inspired, to share and relate with other like-minded business people.

That’s why you’ve come to the AIM Business School.

For more Information Request an AIM Business School

Program Guide & Application Form Phone 08 8241 8000

Email [email protected]

MBA Executive Education

Courses

Master of Business Administration 126

Graduate Diploma in Management 127

Graduate Certificate in Management 128

Graduate Certificate in Management (Consultancy Practice) 129

Graduate Certificate in Management (Sustainable Development) 130

AIM BuSInESS SChooL


Master of Business Administration MBA Executive Education

Master of Business Administration

The flagship qualification through the AIM Business School. The Master of Business Administration (MBA) prepares you for a business environment where innovation, sustainability, ethics and challenging financial conditions are a significant part of doing business.

This highly sought after qualification is designed to build on your management experience. It will challenge you, enrich you (personally and professionally) and provide you with the frameworks and skills to be a better manager and leader.

Entry to the MBA There are 2 options open to you:1 Take the step-by-step approach,

building your qualification starting with the Graduate Certificate to the Graduate Diploma and finally the MBA.

2 Demonstrate 5 years middle management experience plus a Bachelor Degree for direct entry into the MBA.

Duration Equivalent to 3 years part-time

Dates Term 1 commences February 2013

Term 2 commences April 2013 Term 3 commences July 2013 Term 4 commences October 2013

Investment Tuition fees are paid per subject,

per term. Tuition fees for 2013 are $2,550 per subject. Text books are in addition to this.

FEE-hELP This qualification is eligible for

FEE-HELP, a loan given to eligible fee-paying students to help pay part or all of their tution fees. Contact us for more information.

More Information For more information about the

MBA, visit www.aimsa.com.au/ aim-business-school or contact us on 08 8241 8000 or email [email protected]

Qualification Structure

8 Core units Pre-requisite

Leading, Managing and Developing People -

Managing Financial Resources -

Managing, Developing and Implementing Strategy

-

Managing Operational Improvement -

Marketing for Managers -

Economics for Managers -

Business Decision Making and Analysis -

Leadership and General ManagementManaging Developing and Implementing Strategy

Plus 4 Elective units Pre-requisite

E-Business Strategy -

Human Resource ManagementLeading, Managing and Developing People

Managing a Project Based Organisation -

Contract Law for Managers -

International Business -

Business Research MethodsBusiness Decision Making and Analysis

Managing Consultancy Practice -

Strategic Business Project (10,000words) Business Research Methods

Strategic Organisational Change -

Leading for Innovation and Strategy -

Foundation Concepts in Sustainable Development

-

Implementing Sustainable DevelopmentFoundation Concepts in Sustainable Development

Sustainable Development ProjectImplementing Sustainable Development

or Project options (3 units) Pre-requisite

Strategic Business Project (20,000 words) Business Research Methods

127www.aimsa.com.au

Graduate Diploma in Management

whether using it as a stepping stone to the MBA or as a stand-alone postgraduate Degree, the graduate Diploma provides you with a solid grounding in the principles and strategies of management and leadership. It will expand your views and encourage you to think critically, enabling you to be more effective in your profession.

Entry to the graduate Diploma There are 2 options open to you:1 Take the step-by-step approach by

starting with the Graduate Certificate before the Graduate Diploma. You can then take the next step onto an MBA.

2 Demonstrate 5 years middle management experience plus a Bachelor Degree for direct entry into the Graduate Diploma.

Duration Equivalent to 2 years part-time







More Information For more information about the MBA,

visit www.aimsa.com.au/ aim-business-school or contact us on 08 8241 8000 or email [email protected]

graduate Diploma in Management MBA Executive Education



Leading, Managing and Developing People

-



-












Leading for Innovation and Sustainability -

Foundation Concepts in Sustainable Development -




graduate Certificate in Management MBA Executive Education

Graduate Certificate in Management


1 Core unit Pre-requisite





-













-



The first step towards an MBA, or a stand-alone qualification in its own right. The graduate Certificate will build on your existing knowledge and experience, providing you with practical skills and frameworks that you can apply in your management role. your skills will be polished, your personal confidence will grow and it will be a rewarding year that can lead to the next step – the graduate Diploma.

Entry to the graduate Certificate There are 2 options open to you:1 Demonstrate 5 years middle

management experience plus a Bachelor Degree or Diploma/Advanced Diploma for direct entry into the Graduate Certificate.

2 Demonstrate 7 years middle management experience, with no requirement for post-secondary qualifications, for direct entry into the Graduate Certificate.

Duration Equivalent to 1 year part-time









129www.aimsa.com.au

Graduate Certificate in Management (Consultancy Practice)










Develop a thorough understanding of both the theory and practice of successfully managing a business consultancy. Designed not only for external consultants, but for managers who adopt a consultant-style approach to managing their business or business unit.

Entry to the graduate Certificate There are 2 options open to you:1 Demonstrate 5 years middle

management experience plus a Bachelor Degree or Diploma/Advanced Diploma for direct entry into the Graduate Certificate.

2 Demonstrate 7 years middle management experience, with no requirement for post-secondary qualifications, for direct entry into the Graduate Certificate.








More Information For more information about the

MBA, visit www.aimsa.com.au/ aim-business-school or contact us on 08 8241 8000 or email [email protected]

graduate Certificate in Management MBA Executive Education


graduate Certificate in Management (Sustainable Development) MBA Executive Education

Graduate Certificate in Management (Sustainable Development)

Sustainability is fast becoming a central priority to many Australian businesses. The graduate Certificate in Sustainable Development prepares managers to lead their organisation into a sustainable future. A future that takes a holistic view of social and environmental factors and how they impact on overall economic performance.

Entry to the graduate Certificate There are 2 options open to you:1 Take the step-by-step approach

by starting with the Graduate Certificate before the Graduate Diploma. You can then take the next step onto an MBA.

2 Demonstrate 5 years middle management experience plus a Bachelor Degree for direct entry into the Graduate Diploma.














-


Sustainable Development ProjectFoundation Concepts in Sustainable Development

131www.aimsa.com.au

SKILLS In ThE worKPLACE

who can apply for the funding Enterprises or groups of enterprises with a workforce development need. Individual participants must live or work in South Australia and be Australian citizens or residents.

what funding is available Funding is determined by the number of full-time equivalent employees an organisation has.

what AIM SA qualifications are eligible Most AIM SA qualifications from Certificate IV to Advanced Diploma level or specific skill sets. (Speak to us for more information on skill sets).

how to apply You will need to complete a Workforce Development Plan and a Project Risk Assessment Template in order to apply for Skills in the Workplace funding. Contact an AIM SA Learning & Development Consultant who will help you through this process, including the application.

More information

www.skills.sa.gov.au

Funding options

Funding options

Less than 100 FTE employees

Up to 90% of qualification costs

100 –199 FTE employees


More than 200 FTE employees


There are many options open to individuals and organisations seeking funding towards their training. It’s a great way to subsidise the cost and has proven a popular method for many of our clients.

Keep in mind that funding is an area that is open to legislative change – so it’s best to check with an AIM SA Learning & Development Consultant to see what you could be eligible for.

AIM SA is a Skills for All training provider.

SKILLS For ALL

who can apply for the funding Individuals who live or work in South Australia

what funding is available Funding is based on the qualification and the electives you choose. For example a Certificate III in Business Administration attracts between $2,400 and $2,600 in subsidies.

what AIM SA qualifications are eligible Most AIM SA qualifications from Certificate III to Advanced Diploma level.

how to apply Contact an AIM SA Learning & Development Consultant who will help you determine your eligibility and help you through the application process.

More information www.skills.sa.gov.au


Important Information


Enrolment Upon enrolling in an AIM SA short course or qualification, you will receive an invoice and a confirmation from us that will include the start dates, times and location details of your course or qualification.

Payment Terms All AIM SA invoices must be paid within 14 days from the date of the invoice. If you have a query in relation to your invoice, you need to let us know within that period. If the course or qualification is due to commence within 14 days then payment will be required immediately.

Location Unless organised otherwise, all AIM SA training takes place at the Centre for Management Development, located at our premises at 180 Port Road Hindmarsh. We encourage our clients to use the nearby tram, train or bus services to get to AIM SA, but if you are driving, there are limited car parks located underneath the building (enter off Orsmond Street).

Cancellations, Transfers and Substitutes Because life gets busy, there may come a time where you can’t attend a course. We understand this. Provided you give us written notice a minimum of 12 days prior to your course commencement date, you will receive a full refund.

Should you fail to attend a course without advising us in writing as above, we will not be able to provide a refund, or allocate you a place on a different course.

You can send someone else in your place, right up until the day before the course starts, as long as you let us know in writing and the person who goes in your place meets any entry requirements.

There are times when we may have to postpone or cancel a course. We reserve the right to do this, and in the event that we do this, we will make every effort to contact you and let you know.

Member rates You may have noticed that we offer Professional Member and Corporate Member rates for our courses and qualifications. Becoming a Member of AIM not only means you get to enjoy these special rates, but there are a number of other benefits for you or your organisation. For more information refer to page 134.

Assessment Assessment is an important component of a Nationally Recognised Qualification. Set by the National Training Framework, it ensures common standards are set nationally and means you can take your qualification with you wherever you are in Australia. It also helps you retain what you learn and apply your new, or enhanced, skills and knowledge. Assessment is not daunting at AIM SA. There are no exams and your facilitator is on hand to help you out throughout the process.

There is also no cost associated with having your course or qualification assessed, on the proviso that assessments are submitted within 12 months from the date of completion of your class work. After this time, assessments submitted will incur the following fee:

Single Course: $60.00 Certificate: $220.00 Diploma: $330.00

recognition of Prior Learning (rPL) and Credit Transfer (CT) You may have previously completed accredited training through AIM SA or another Registered Training Organisation. If this is the case, you may be eligible for Credit Transfer (CT). Alternatively, through Recognition of Prior Learning (RPL) you may be able to use the skills and knowledge you

have developed over time – through your career, community work, personal experiences or formal / informal training – towards your qualification. If you believe you may be eligible for CT or RPL, we encourage you to speak with us.

The fees associated with RPL are outlined below. For more information in relation to the process please see the diagram on the following page.

Competency Mapping Interview: $100

Assessing of Evidence

1 – 3 units of competency being assessed: $200 per unit

4 – 6 units of competency being assessed: $175 per unit

Full qualification being assessed: $1,500 per qualification

Intellectual Property rights Any materials supplied by AIM SA in our courses or qualifications are for our client’s personal, non-commercial use only. If you wish to re-publish, transfer, copy, reproduce or post on the internet any of the material we give you, you will need to gain AIM SA’s prior written consent.

Privacy and Disclosure of Personal Information Your privacy is taken seriously at AIM SA. The personal information you give us is used for the purposes of providing an AIM SA product or service to you. We also use the information to provide you with information we think may be of interest to you. In addition to this, as a Registered Training Organisation, we are required to pass on details of training to Government Departments for regulatory and monitoring requirements.

If your employer has paid for your training, then it is a condition of enrolment that AIM SA may disclose details of your attendance and assessment to your employer.

133www.aimsa.com.au

You can review the full AIM SA Privacy Policy at www.aimsa.com.au/privacy-policy. You may request access to your personal information at any time, however if you are at all concerned about the collection of your personal information please contact us on 08 8241 8000 or by email [email protected].

Disclaimer The information in this directory by the Australia Institute of Management South Australia was correct at the time of publication, but may be subject to change. The Australian Institute of Management South Australia reserves the right to change fees, dates, content or methods of presentation at its discretion.

Further Information For a full list of our terms and conditions, our grievance and appeals policy, our code of practice and our privacy policy, please refer to our website www.aimsa.com.au or contact us for a copy on 08 8241 8000.

Location Map


recognition of Prior Learning (rPL) Process

Candidate receives briefing on the process and requirements of RPL

AIM advisor works with candidate to develop an RPL plan $100.00 (Inc GST) fee applies

Candidate collects sufficient evidence and addresses any identified gaps

Candidate presents evidence to demonstrate competence. Assessor assesses evidence to deteremine competenceAssessment Fee applies.

Results are provided to candidate and recorded. Qualification or Statement of Attainment is issued where required

BrIEFIngCoMPETEnCy

MAPPIng InTErvIEwEvIDEnCE

gAThErIng ASSESSMEnT rESuLTS

Australian Institue of Management


CErTIFIED ProFESSIonAL MEMBEr (CPMgr)

The CPMgr designation has been developed with one objective – for CPMgr to become the ‘benchmark’ qualification for professional managers. Admission to CPMgr is based on your qualifications, experience, continuing professional development and adherence to a strict code of ethics and professional conduct.

To apply The CPMgr designation is open to Professional Members of AIM. To apply contact AIM SA on 08 8241 8000 or email [email protected].

Membership

ProFESSIonAL MEMBErShIP

Professional Membership of AIM is a savvy business move. It says a lot about the kind of person you are – innovative, motivated and far-sighted. It attracts attention from like-minded people and organisations, and can open new career pathways.

Being a Member of Australia’s largest association for managers is a proud statement that you are committed to being an exceptional Leader and Manager and committed to lifelong professional development. You also enjoy a long list of benefits, including your own Professional Member Frequent Values card and special Member rates for all training and events.

Professional Membership is recognised by the Post Nominals: AIMM (Member), AFAIM (Associate Fellow) and FAIM (Fellow).

To apply Contact AIM SA on 08 8241 8000 or email [email protected] for an application form.

Membership

CorPorATE MEMBErShIP

Corporate Membership is open to all organisations. You can either join as a South Australian entity, or we can tailor a national membership for you. This is a great option for those organisations who have offices interstate. Corporate Membership entitles you to special Corporate Member rates for training and events, but the real benefit is what Corporate Membership of AIM says about your commitment to the professional development of your people.

To apply Contact AIM SA on 08 8241 8000 or email [email protected]. Alternatively apply online www.aimsa.com.au/membership

Enhance your reputation. Become a member of AIM.

Events

Events

SMArT SErIES

90 minute snapshot sessions on the topics that matter most to managers. These interactive sessions will arm you with tips and tricks on how to deal with issues you face on a day-to-day basis. The idea is to give you the skills so that you can start to implement changes the very next day. Hugely popular ‘taster’ sessions.

CorPorATE SuSTAInABILITy SErIES

Sustainability is serious business, and emerging as a central priority for many Australian businesses. This series focuses on providing highly relevant, up-to-date and practical advice for how you can plan, implement, monitor and embed Sustainable Development practices into your organisation.

young ProFESSIonALS grouP

For the upcoming managers and leaders, the YPG events are designed to connect and inspire you. Always fascinating topics and speakers, the emphasis is on networking in a social environment whilst hearing from speakers who offer inspirational insights and stories of how they have achieved exceptional things.

ProFESSIonAL DEvELoPMEnT AnD nETworKIng

Our Professional and Corporate Members benefit from exclusive events designed to enhance their professional development, covering some of the most relevant, timely topics facing managers today. A strong emphasis is placed on networking, enabling our Members to make valuable professional connections.

Keep an eye on our website www.aimsa.com.au for upcoming events!

Bringing smart business people together.

135AIM SA Directory 2013

An executive venue without the executive price tAg

AdelAideMeeting &ConferenCeCentre

•Adelaide’spremierbusinessvenue•10minutesdrivefromthecity•Outstandingarrayofroomsandfacilities•Atechnologyhub•Fullyequippedkitchenwithheadchef•Supportstaff•Freeparking

Formoreinformation,ortoarrangeatourofthefacilities,contactuson(08) 8241 8000 orvisitwww.aimsa.com.au/venue-hire

“JustwhatIneededformycompanyworkshop.Firstclassfacilities,staffwhowerealwayshappytoassistandcentraltotheairportandcity.I’dhappilyusethemagain.”Peter Shinnick, Project Manager Australian Rail Track Corporation

Continuing our commitment to sustainable development and promoting education for sustainability.

The 2013 AIM SA Directory is printed on ecoStar Coated, which is an environmentally responsible paper made carbon neutral.

ecoStar Coated is manufactured from 100% post consumer recycled paper in a process chlorine free environment under the ISO 14001, ISO 9001 & ISO 9706 environmental management systems.

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Australian Institute of Management SA

180 Port Road, Hindmarsh, South Australia 5007Phone 08 8241 8000 Fax 08 8241 [email protected] www.aimsa.com.au