AILIP Lifecurve Project

Phase 1 : The Survey

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Improvement Programme 1

Dr Sarah L Mitchell

Programme Director – Active & Independent Living Improvement Programme

Why are we doing this project?

• We don’t know where we are

intervening in the persons life curve journey

• Our engagement events clearly identified the desire and need to work further upstream

• For future service redesign and third horizon thinking we need to have a baseline

• AILIP Governance group have previously agreed that undertaking this survey this is the way forward

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Project: Project Charter

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Business Case Service User Benefit

Scope In Out

This survey will help identify where we are intervening in a persons Health and Well Being journey and will provide data and information that will support any future service redesign with the goal of supporting people to live healthy, active, independent lives.

All AHP Services Adult Services Community Acute All NHS Boards All HSCPs

C&YP Services People who are unable to consent Paramedics

Org. Benefit & Cost Start Point Stop Point

AHP services across Health and Social Care will be able to quantify where on the Lifecurve staff are intervening. This data will provide the ability to undertake predictive modelling which in turn will help us understand where our services could provide the most cost effective and person centred models of care.

Circulation of Information Sheet 1 Circulation of the survey results

KPI : Key Performance Indicators Team Members: Project Role

Team Members: Name

Minimum 11000 completed surveys by service users on given date in April 2017

• Sponsor – CHPO • Sponsor - CSWO • Sponsor - Chair ADSG • Programme Lead - Director AILIP • Project Lead - National Lead – Early

Intervention • Advisor – Newcastle University • Advisor – Strathclyde University • Analysts - National Services Scotland • Analysts - Analytical Services Division –

Scottish Government

Jacqui Lunday Johnstone Alan Baird Carolyn McDonald Sarah Mitchell Susan Kelso Professor Peter Gore Professor Phil Rowe TBC / eDRIS Emma Millburn / Christine McGregor

Problem, Observation, Measures, Impact (What’s your problem, How do you know, So What ?!)

Following the AILIP National engagement events it was clear from feedback that stakeholders perception is that access to AHP services is too late in the H&WB journey. The reality is we have no evidence to prove or disprove this perception therefore have no baseline to understand the impact we have on where we intervene on the Lifecurve.

SMART Goal Milestones

By July 2017 have a baseline measurement of where all adult Health and Social Care AHP services are intervening for people who use our services as measured by the Lifecurve.

1. Agree Project Charter / Info Sheet 1 / Communication Plan 2. Agree time frame for survey 3. Ethical Approval (via Edriss) 4. Feasibility studies completed and analysed/reported 5. Awareness of all AHPs of Survey 6. Completion of Survey 7. Report out of survey findings

Nov 16 Jan 17 Feb 17 Feb 17 Feb 17 Apr 17 Jul 17

Project: Project Plan

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Project Sign Off

Agree Project Charter

Agree Roles

Agree Project Timeline

Agree Project Comms Plan

Project Management Toolkit

Project Awareness

Agree Information Sheet 1

Proposed Survey Process

How we measure success the challenge

Identify Communication Leads

Governance

Public Benefit and Privacy Panel

Ethical Approval

Risk Register

Escalation Policy

Feasibility Study

Survey

Circulate the Questionnaire

Complete Survey

Collate / Deliver

Report Survey Results

Survey : Key Activities

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Active and Independent Living Improvement Programme

5

AHPDs agree nominated Communication Lead for each AHP Profession within each Board Area

AILIP Lifecurve Team will set up communications directly with these leads

One month prior to agreed LIFECURVE SURVEY DAY, survey template will be circulated to all nominated Communication Leads

Two Week Prior to LIFECURVE SURVEY DAY all AHP staff will have a copy of the survey and are fully aware of what will be expected of them and the process they have to undertake

LIFECURVE SURVEY DAY

24/01/2017

Every completed survey will be placed into a locally agreed service safe haven

All completed surveys will be delivered to AHP Director/agreed secure central location 5 working days post Survey

AILIP Team responsible for collection of all completed surveys 10 working days post survey

Dissemination Plan reported within 2 months post survey

NEXT STEPS

296

1136

15660

Measuring Success The Challenge - # Completed Surveys

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• # WTE AHPs in Scotland (ISD +5%) = 9787 • Minus 20% (absence) = 7830 • Minimum 2 Survey complete per WTE = 15660

Example • # WTE AHPs in A&A (ISD +5%) = 709 • Minus 20% (absence) = 568 • Minimum 2 Survey complete per WTE = 1136

Example • # WTE Physios in Fife = 185 • Minus 20% (absence) = 148 • Minimum 2 Survey complete per WTE = 296

• ISD + 5% - not all AHP Professions included in ISD Figures , also to add Social Care • - 20% - not all patients will be appropriate, staff absence/holidays

Q&A

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About the Survey……

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What are we asking people to do Minimum 1 completed survey

Maximum # of service users you see on that day

Who is going to complete questionaire registered and non-rgistered

students

People working on the agreed survey date

Where are we going to measure compliance Survey Dashboard

What will the breakdown of measurement be National / Area / Service

Where are we getting our target completion from (definition) Agreed Definition

How are we going to communicate the survey date to staff Posters / Flash Reports / Emails / COP /

AHPD to nominate a lead for each service to communicate - TBA

Sub-Group to communicate AHPs in Social Work

How are we going to get the survey to all staff COP / Email to comuncation leads /

How is the survey going to be completed (paper / online) Paper

How are results going to be collated Completed survey must be delivered to local central collection

point/person within 5 working days.

Central point and process to be agreed and communicated by

communication lead

How are survey results going to be recorded Results will be recorded into an online survey master log

Who is going to insert survey results into master log Dedicated resource to visit each location and input results

Who are results going to be communicated to Anonymous / Public

Who is going to analyse the results Strathclyde Uni / Newcastle Uni / AILIP / ADL SmartCare Research

Process Question to be answered Answer