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HAI: Barriers & Challenges to Infection Prevention at the Point of Care July 13 and 14 th Brad Doebbeling, Chris Kiess & Shawn Hoke AHRQ HAI Coordinating Ctr. Regenstrief Institute, Indianapolis Indiana University School of Medicine

Ahrq Hai Collab Meeting 7.13 14.2009

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Presentation from AHRQ Hospital Acquired Infections Collaborative Meeting July 2009

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Page 1: Ahrq Hai Collab Meeting 7.13 14.2009

HAI: Barriers & Challenges to Infection Prevention at the Point of

Care

July 13 and 14th

Brad Doebbeling, Chris Kiess & Shawn HokeAHRQ HAI Coordinating Ctr.

Regenstrief Institute, IndianapolisIndiana University School of Medicine

Page 2: Ahrq Hai Collab Meeting 7.13 14.2009

Welcome

• Introductions and Reintroductions

• Overview of Day One– Presentations by partners– CDC Speaker

• Materials/Binders

• Group Dinner

Page 3: Ahrq Hai Collab Meeting 7.13 14.2009

Day Two Overview

• Continue Presentations• Update on data collection, entry, and analysis• DHHS HAI Portfolio Update• Manuscript Plans/Publication Committee• Review Goals• Next Steps

– Upcoming Calls– Deadlines

Page 4: Ahrq Hai Collab Meeting 7.13 14.2009

Goals of Meeting• Reconnect with the partners• Discuss experiences with the project• Identify lessons learned

Implementation lessonsData Collection and Sharing lessonsInfection Control and HAI content areasFostering CollaborativesEnergize and Have Fun

• Help AHRQ Identify future funding priorities• Brainstorm possible manuscripts

Page 5: Ahrq Hai Collab Meeting 7.13 14.2009

Update: Where We Are In Data Collection Current as of 7/08/09

Page 6: Ahrq Hai Collab Meeting 7.13 14.2009

Data Collection for Three Information Collection Forms

• Web-based solution proposed wherein Partners would enter information via web to be transmitted to RI database

• Issues of consideration: Form Design & Usability, Technical issues in transferring the data and setting permissions/parameters for consistency in entry

• HTML (Hypertext Markup Language), CSS (Cascading Style Sheets) and Javascript were used to design the forms

• PHP and PostGreSQL were used to transfer the entered data in a secure manner from the Partners to RI

Page 7: Ahrq Hai Collab Meeting 7.13 14.2009

Web Form Design for Data Entry

• Form design was a very important part of the process and has a number of benefits to include: – Enforcing standards in entry – Eliminating errors– Eliminating user frustration – Minimizing ergonomic injuries to the end-user.

Page 8: Ahrq Hai Collab Meeting 7.13 14.2009

Alignment of elements eases entry when repetitive processes are required

Defaults added where appropriate

Alignment of vertical & horizontal elements

Dropdown menus allowed for standardization of data

Sections were used rather than separate entry pages

Page 9: Ahrq Hai Collab Meeting 7.13 14.2009

Data Entry Lessons Learned

• Time for pilot of forms did not allow for rigorous testing

• No method of tracking form entry (i.e. no form identification)

• Length of data vs. field size • Web-based solution is not always the most

stable

Page 10: Ahrq Hai Collab Meeting 7.13 14.2009

Overview of Analysis Plan for Information Collection Forms

• Calculate descriptive statistics (frequencies, means, etc.) from three information collection forms* for sites and partners

• Descriptive statistics presented in tabular and graphical form in Site Reports (up to six) and Partner Reports* (goal: to be completed by July 13, 2009)

• Present graphs comparing partner responses from information collection forms (i.e., dimension means, averages on items of interest)* in final presentation to AHRQ (to be completed by January 2010)

Page 11: Ahrq Hai Collab Meeting 7.13 14.2009

Analysis Plan for Case Reports

• Case study approach will be used to analyze open-text items from the three Information Collection forms and Case Reports

• Each partner represents one “case”• IU Assessment Team will review and code open-

ended items and case reports• Questions about case reports addressed via

phone conversation(s) with case report authors and other relevant partnership personnel

Page 12: Ahrq Hai Collab Meeting 7.13 14.2009

Analysis Plan for Case Reports (cont.)• Analysis of case reports will focus on the following sections and questions:

– IB: Activities, Methods of Engaging Personnel– IIA: What was expected to happen, What actually happened– IIB: Challenges and Barriers, Solutions, Share a story describing a

solution used– III: Key learnings, Most important lesson learned, what key steps

would you recommend– IV: Future research questions, ideas for related projects, topics that

should NOT be emphasized

• IU to code and categorize concepts for each section within a case. Reach agreement via consensus process

• Identify themes across partners for HAI reduction efforts

• Output: Written summarization of key concepts for each case and high-level themes across cases (to be completed January 2010).

Page 13: Ahrq Hai Collab Meeting 7.13 14.2009

Assessment Team Manuscript Plans

• Descriptive paper based on 3 information collection forms – This manuscript will focus on:

• patient safety and hospital-associated infection reduction efforts• hospital improvements • surveillance & monitoring • work environment and work practices • attitudes about patient safety

– A description of each Partner’s characteristics will also be included (e.g., number of hospitals, urban vs. rural, bed size, profit status).

– *Brainstorm strategies to estimate a response rate

Page 14: Ahrq Hai Collab Meeting 7.13 14.2009

Assessment Team Manuscript Plans (cont.)

• Barriers/Facilitators to HAI reduction efforts - themes across case studies.– Report findings from a qualitative thematic analysis of case studies– Describe:

• hospitals participating in the study• type of HAI reduction efforts undertaken• challenges and solutions to HAI reduction efforts• sustainability of each HAI reduction effort.

– Data will come from the:• open-ended questions on the information collection forms • case study reports• follow-up conversations (with regard to case study reports).

Page 15: Ahrq Hai Collab Meeting 7.13 14.2009

Possible HAI Publication Journals

• Quality and Safety in Healthcare• American Journal of Medical Quality• American Journal of Public Health • Joint Commission Journal on Quality and Patient Safety• Journal of Patient Safety • Nursing Care Quality• Modern Health • Hospitals and Healthcare Networks • Infection Controls and Hospital Epidemiology• American Journal of Infection Control

Page 16: Ahrq Hai Collab Meeting 7.13 14.2009

Review Goals• Reconnect with the partners• Discuss experiences with the project• Identify lessons learned

Implementation lessonsData Collection and Sharing lessonsInfection Control and HAI content areasFostering collaboratives

• Brainstorm possible manuscripts • Help AHRQ Identify future Research priorities

Page 17: Ahrq Hai Collab Meeting 7.13 14.2009

Discussion

• Other Analytic Ideas• Other Summary Manuscripts• Publication Committee

What we have done in the pastRepresentation of each partnerVolunteer to Chair CommitteeReview Drafts

What would best help the Partners

• Further Research Ideas

Page 18: Ahrq Hai Collab Meeting 7.13 14.2009

Next Steps

• Next Steps – Continue Analyses – Publication– Final Reports

• Teleconferences:– August 18– September 15 (AHRQ Conference) – October 20

Page 19: Ahrq Hai Collab Meeting 7.13 14.2009

Key Barriers Encountered in HAI Reduction and Implementation Efforts

-challenges in turnover of residents monthly-disruption with changes in champions in units-nurses wary of attempting wean at night, but added at night attending to help-nursing staffing a major challenge-importance of demonstrating cost effectiveness since limited additional funds available to get underway-Use and documentation of bundle variables inconsistent-competing priorities, level of required documentation in daily work-real time data collection-new information system being implemented-redesign of units (multiple floors for single unit, large ICU forming)-standardizing processes across units

Page 20: Ahrq Hai Collab Meeting 7.13 14.2009

Key Barriers Encountered in HAI Reduction and Implementation Efforts

Page 21: Ahrq Hai Collab Meeting 7.13 14.2009

Key Barriers Encountered in HAI Reduction and Implementation Efforts

• OMB clearance waiting time, • timing of intervention implementation,• amount of time to complete training modules, • surveys were lengthy, • difficult to enforce mandatory training

Page 22: Ahrq Hai Collab Meeting 7.13 14.2009

Key Barriers Encountered in HAI Reduction and Implementation Efforts

Need to convince professional (MD, RN) it is beneficial to them and their patients—given limited timeMix of hospitals. Challenges of a small rural community, non-profit hospital, Evolve guidelines based on developing evidence. Problems when leadership support is MIA.-resistance from front-line staff-naivete about resource requirements-may need to pay physicians and provide other resources-unrealistic data collection plans-lack of support for multidisciplinary rounds-time needed for practice change to take hold.

Page 23: Ahrq Hai Collab Meeting 7.13 14.2009

Key Barriers Encountered in HAI Reduction and Implementation Efforts

-Lack of staff support, Lack of Management support, Lack of Time and Money

Page 24: Ahrq Hai Collab Meeting 7.13 14.2009

Key Facilitators Encountered in HAI Reduction and Implementation Efforts

-importance of training (format, focus, breadth), -Involving key stakeholders (role of unit champions, front-line staff, integrating into the unit-Persistence of culture change efforts, working “smart”

Page 25: Ahrq Hai Collab Meeting 7.13 14.2009

Key Facilitators Encountered in HAI Reduction and Implementation Efforts

Implementation of HIPPI champion program implemented during OMB waiting period, incentives provided to encourage participation and completion of surveys and trainingPromise of providing back data one of greatest motivators. Want to understand where they fit in.

Page 26: Ahrq Hai Collab Meeting 7.13 14.2009

Key Facilitators Encountered in HAI Reduction and Implementation Efforts

Page 27: Ahrq Hai Collab Meeting 7.13 14.2009

Key Facilitators Encountered in HAI Reduction and Implementation Efforts

-the leader isn’t always in the front (bicycle racing team)-provide staff with strong evidence-base (small drapes, betadyne problems)-communicate expectations and require accountability (calling out student nurse for not stopping staff for not handwashing—very strong)-provide strong administrative support-do what works locally

Page 28: Ahrq Hai Collab Meeting 7.13 14.2009

Key Facilitators to HAI Reduction and Implementation Efforts

-strong physician and nurse leadership and champions-celebrating the successes-IT develops an electronic checklist whenever central line inserted to track denominators (data warehouse) to allow data queries and feedback compliance on process measures to units and patient safety and quality-Top executives make rounds and are out there (explain?)-mandatory state reporting (NHSN) and changes in CMS reimbursement made described initiatives stand out among myriad of competing initiatives-Leadership support results in sufficient time for front-line staff to improve processes, change systems and achieve success-communication with support staff imperative-involvement of front-line staff

Page 29: Ahrq Hai Collab Meeting 7.13 14.2009

Lessons Learned/“Positive Deviants”

Focused interventions on VAP, CLABSI prevention. Developed audit tool, assess sustained translation of prevention interventions in clinical practice.Developed brief educational action plans to supplement online training and identified opportunities for improvements (CLABSI action plan—nursing cl maintenance approach; sedation vacation action plan-multidisciplinary approach)Developed lanyards and tools to identify champions.CVC Checklist-adapted and implemented by ICU nurses, undergone several revisions. Goal to identify current practices with CVC placement.AHRQ survey implementation. Pizza party for the unit with highest percent return rate (DH) and coffee cards for individuals who completed a survey (PL)Cultural barriers still exist and may impede implementation of HAI initiativesTiming of HIA interventions critical to implementation successUtilize strengths of individuals to motivate and sustain changes in behaviors—nurses really want to train younger nurses and mentorTriangle as universal change symbolCultural beliefs and barriers, years of experiences and interactions with IP, years of clinical experience, attitudes and perceptions about IP, knowledge and awareness of issues, IP initiativeNeed to use strength and experiences of champions key to implementing and sustaining changes over time

Page 30: Ahrq Hai Collab Meeting 7.13 14.2009

Lessons Learned/“Positive Deviants”

--use multiple venues to raise awareness and reinforce practice (start with medical leadership, then staff, getting board involved, posting BSI rates in bathrooms)-provide performance data at least quarterly and post in unit-establish nurse protocols (e.g., urinary catheter—identify criteria, get authorization for d/c)-CUSP critical to success (starting at unit, “dangerous activity”, easy success begets success, started in ICUs (VAPs, CLABSI), handwashing to other units)-need to identify how to foster “professional will” to absolutely ensure best practice occurs at all times-collect limited data that is most relevant to showing impact of interventions-data collection needs to have face validity with clinicians and be timely-participants need to be able to pull down data

Page 31: Ahrq Hai Collab Meeting 7.13 14.2009

Lessons Learned/“Positive Deviants”

-long-standing program for nurses in TRIP, reviewing evidence, coaching TRIP project, manuscript (Titler)-Physician (ICU) unit leadership adopt goals to be the best in hand hygiene for the hospital-Regularly (daily) measuring and feeding back hand hygiene at unit level really reinforces adherence-Nurses encouraged by manager and ICU directors to “call out” non-adherence and teasing/cajoling low adherence providers-Advanced Practice Institute provides training in implementing EBP, critique of CPGs, and hospital-specific action plans

Page 32: Ahrq Hai Collab Meeting 7.13 14.2009

Lessons Learned/“Positive Deviants”

-IT develops an electronic checklist whenever central line inserted to track denominators (data warehouse) to allow data queries and feedback compliance on process measures to units and patient safety and quality-After eliminating CLA-BSIs in trial unit for a year, then every subsequent BSI is reviewed and discussed by an interdisciplinary team--respiratory therapy team rounds twice daily to review compliance with VAP protocol-Chief of Nursing sends out weekly email reporting number of days since last VAP, causes great attention to any break in best practices to reduce (nurses started to “own” VAP)-Emory U. Midtown—VAP Prevention Bundle Daily Goal Sheet completed during multidisciplinary rounds (RT and Pulm fellow discuss who to be weaned, sedation vacation)-EUM substantial reduction of VAP, one unit with no VAPS x 18 mos-Active involvement of executive leadership essential for making changes happen-multiple champions, staff engagement helps overcome turnover in project leadership-Integrating checklists into electronic systems is effective

Page 33: Ahrq Hai Collab Meeting 7.13 14.2009

Wrap Up

• Questions

• Comments

• Final Thoughts