Hiring Talent and Increasing

Performance with your TeamJames Jacobi, Medix

6X350%

480%Best Talent

RESULTS

Industry Trends

Hiring Strategies

Impact of People

Systems and Processes

Employee Engagement

From Survive to Thrive

Market Update and

Industry Trends

Demand

Apr-14

May-14

Jun-14Jul-1

4

Aug-14Se

p-14

Oct-14

Nov-14

Dec-14

Jan-15Fe

b-15

Mar-15

Apr-15

May-15

Jun-15Jul-1

5

Aug-15

Sep-15

Oct-15

Nov-15

Dec-15

0

20

40

60

80

100

120

140

160

180

Job Posting Trends

Postings

Triggers for DemandEMR

ICD-10 ACATURNOVER

REV CYCLE PROCESSMERGERS AND ACQUISITION

Shrinking Supply

1,943Active CandidatesJob Postings

29412% 26%

Competitionis

FIERCE

Need to Change Strategy

93%

Impacts of Talent

70%30%

Lost productivity (39%)

Lost time to recruit and train another

worker (39%)Cost to recruit and train another worker

(35%)Negative effects on employee morale

(33%)Negative impact on

clients (19%)

Fewer sales (11%)

Legal issues (9%)

What’s Driving Up the Cost of a Bad Hire

What Defines a“Bad Hire”

Quality of work was lackluster (67%)

Failure to work well with other employees

(60%)Negative attitude

(59%)

Attendance problems (54%)

Complaints from customers (44%)

Failure to meet deadlines (44%)

“Whether it’s a negative attitude, lack of follow through or other concern, the impact of a bad hire is significant. Not only can it create productivity and morale issues, it can also affect the bottom line.”

Rosemary Haefner, Vice President of Human Resources at CareerBuilder

$50,000Cost of a Bad Hire

“Working hard for something we don’t care about is called

stress; working hard for something we love is called

passion.”

• Attracting/engaging/retaining talent• Building organizational culture• Increasing productivity while leveraging resources to successfully implement a strategic plan.

Getting the right people on the bus.

Hiring Strategies

Creating a culture by design that runs on systems and processes. This is for

sustainability and growth.

Systems and Processes

Getting 480% effort from your team and having them run your ship.

Employee Engagement

Building aTeam

Hiring StrategiesTop 15HIREFIRE

Create a Winning Culture

Recognition Communication Empowerment Development

Case Study: Ohio HealthCreating a Positive Culture for Collections

Performance Management/Goal Setting

• Simon Senek – “Leaders Eat Last”• Jack Daly – “Hyper Growth Sales”• David Marquet – “Turn the Ship Around”• PatientCo – “Roadmap for Point of Service Collections”• CareerBuilder – Supply/Demand Data Portal• CareerBuilder – “The True Cost of a Bad Hire” -

http://thehiringsite.careerbuilder.com/2012/12/13/cost-of-a-bad-hire/• Kaiser Health News – September 12, 2011• MEDE Analytics – HIMSS Revenue Cycle Solutions Summit. 2015.• Kaulkin Ginsberg – “Revenue Cycle Management Outsourcing

Report” http://www.kaulkin.com/expertise/pdfs/reports/kaulkinginsberg_rcm_032013.pdf

• HFMA – “Strategies for a High-Performance Revenue Cycle” – http://www.hfma.org/Content.aspx?id=1729

• “5 Major Issues for Hospital Revenue Cycle Teams” – http://www.beckershospitalreview.com/finance/5-major-issues-for-hospital-revenue-cycle-teams.html

• “The Staggering Cost of a Bad Hire and How to Avoid One” – http://www.fastcompany.com/3028628/work-smart/infographic-how-much-a-bad-hire-will-actually-cost-you#1

• Pwc.com – PWC 17th Annual Global CEO Survey• HFMA – “Creating a Positive Culture for Collections” -

http://www.hfma.org/Content.aspx?id=19152##

Materials Referenced

300 Unicorn Park Dr.

Suite 404Woburn, MA

01801

jjacobi@medixteam.com

781-897-6029 815-262-1394P

James Jacobi

Sales Manager

c