FROM EFFICIENCY TO EFFECTIVENESSAGILE LEADERSHIP

Agile Leadership with www.agileinnovation.ie

Colm O’hEocha

Training, Consulting, Coaching

OUR EXPERTISE [IS IN] THE CREATION AND CONTROL OF CONSTANTS, UNIFORMITY, AND EFFICIENCY, WHILE OUR NEED HAS NOW BECOME THE UNDERSTANDING AND COORDINATION OF VARIABILITY, COMPLEXITY, AND EFFECTIVENESS.

Dee Hock, CEO Emeritus VISA

Originated: AgileInnovation Limited 2018. Licensed under Creative Commons Attribution-ShareAlike 4.0 International

FROM EFFICIENCY TO EFFECTIVENESS

PARADIGM SHIFTS

“The man who is physically able to handle pig-iron and is sufficiently phlegmatic and stupid to choose this for his occupation is rarely able to comprehend the science of handling pig-iron”

Frederick W Taylor, 1856-1915

Division of Labour Separate ‘Managers’ from ‘Workers’ Codify the Work

“Each person [with division of labour[ [could be] making 4,800 pins in a day, could not each of them have made 20, perhaps not 1 pin in a day”

Adam Smith, 1723-1790

“No plan survives contact with the enemy. Each officer must act on the basis of his own view of the situation. All productive action is controlled by a superior framework of intent.”

Helmuth von Moltke, 1800-1891

Mission Command

Efficiency Effectiveness

Originated: AgileInnovation Limited 2018. Licensed under Creative Commons Attribution-ShareAlike 4.0 International

FROM EFFICIENCY TO EFFECTIVENESS

CENTRALISED POWER/CONTROL

Decision Making Planning

Plan Driven:

Personality Dependant Leadership Assumes Leader is more skilled and knows more than Followers Detailed Plans

Create Uncertainty Hide what is Important Based on Biased, Compromised Information and Lost Context

Centralised Decision Making:

Is Too Slow! Demotivating to those doing the work

Information

‘I can see we should do this, but the plan says we should do that’

Execution

Originated: AgileInnovation Limited 2018. Licensed under Creative Commons Attribution-ShareAlike 4.0 International

FROM EFFICIENCY TO EFFECTIVENESS

ALIGNMENT AND AUTONOMY

TWO VIEWS

TO ENSURE MY TEAM’S ACTIONS ARE ALIGNED, I NEED TO

COORDINATE WHAT THEY’RE DOING

THE MORE I CAN ALIGN MY TEAMS, THE LESS I NEED TO

COORDINATE THEM.

Originated: AgileInnovation Limited 2018. Licensed under Creative Commons Attribution-ShareAlike 4.0 International

FROM EFFICIENCY TO EFFECTIVENESS

VIEW 1: ALIGNMENT AND AUTONOMY ARE MUTUALLY EXCLUSIVE

Alignment Autonomy

Alignment and Autonomy opposite ends of a scale More Alignment -> Less Autonomy More Autonomy -> Less Alignment

Self-Organising Teams will run amok! We’ll lose control!

I’ll decide what you do You decide what you do

If things aren’t going to plan, our instinct is to ‘Take Control’: ‣Gather more information from lower

levels (slows us down) ‣Make decisions at higher levels

(slows us down)

Originated: AgileInnovation Limited 2018. Licensed under Creative Commons Attribution-ShareAlike 4.0 International

FROM EFFICIENCY TO EFFECTIVENESS

VIEW 2: MORE ALIGNMENT - MORE AUTONOMY

Alignment Autonomy

Low

Low High

High

The more Alignment you achieve,

the more Autonomy you can grant

Autonomy On the action - How - (not what and why)

Alignment on the intent - What and why - (Not how)

RESILIENT ORGANISATION

Originated: AgileInnovation Limited 2018. Licensed under Creative Commons Attribution-ShareAlike 4.0 International

FROM EFFICIENCY TO EFFECTIVENESS

DISTRIBUTED POWER/CONTROL

Information

Mission Driven:

Provide Clarity: What is Important is Crystal Clear to Everyone Servant Leadership - Build Social Capital and a Resilient Organisation

Safe to Learn Competence -> Trust Don’t take Control, Give Control Hands-off, Eyes-on

Distributed Decision Making Allows Rapid Sense and Respond Motivates, Engages

Decision Making Planning

“not commanding more than is strictly necessary, nor planning beyond the circumstances you can foresee.” Von Moltke, 1868

Originated: AgileInnovation Limited 2018. Licensed under Creative Commons Attribution-ShareAlike 4.0 International

Originated: AgileInnovation Limited 2018. Licensed under Creative Commons Attribution-ShareAlike 4.0 International

FROM EFFICIENCY TO EFFECTIVENESS

LEADERSHIP IS CHANGING

Agile Leadership with www.agileinnovation.ie