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8/3/2019 Agile Business Intelligence in the Large Enterprise
1/13
PRESENTATION FOR THE AUSTRALIAN CHAPTER OFTHE DATA WAREHOUSE INSTITUTE
AGILE BUSINESS INTELLIGENCE
Jason Sharpe
Telstra
Enterprise & Government
06 October 2010
8/3/2019 Agile Business Intelligence in the Large Enterprise
2/13
AGILE SOFTWARE DEVELOPMENT IS A GROUP OFSOFTWARE DEVELOPMENT METHODOLOGIES BASED
ON ITERATIVE AND INCREMENTAL DEVELOPMENT,WHERE REQUIREMENTS AND SOLUTIONS EVOLVE
THROUGH COLLABORATION BETWEEN SELF-, - .
August 2010, from Wikipedia, the free encyclopedia
(Redirected from Agile Manifesto)
Jason Sharpe | Agile BI in the Large Enterprise | Telstra Unrestricted | Final
8/3/2019 Agile Business Intelligence in the Large Enterprise
3/13
ABSTRACT & TOPICS
Telstra is the largest telecommunications provider in Australia with an enterprise datawarehouse program, 7 legacy data warehouses, over 120 data marts, many reportingsystems, multiple business units and centralised IT and Finance.
With the business and technical landscapes continuously changing and the timeavailable to adapt and respond to those changes continuously decreasing, Telstra ispursuing a Collaborative Information Management Approach to enable agile businessintelligence.
This resentation will discuss motivation theor and a roach to a ile business
intelligence in the large enterprise.
Topics:
Business & Technical Challenges
Natural Systems
Complex Adaptive Systems
Making Best Use of All Levels of BI Maturity
Enabling Collaborative Information Management
Governing towards a Single View of Truth
Jason Sharpe | Agile BI in the Large Enterprise | Telstra Unrestricted | Final
8/3/2019 Agile Business Intelligence in the Large Enterprise
4/13
BUSINESS & TECHNICAL CHALLENGES
Business Challenges
Dynamic external business environment
Dynamic internal business organisation
Decreasing time to market or respond
Timely access to [quality and complete] information
Profitability pressures on more cost efficient solutions
Technical Challenges
Incorporating data from new, transient and legacy systems
Too many BI technologies with too few and varying skills
One size does not fit all, not all data suited for the EDW
Addressing tactical needs whilst pursuing strategic plans
Aligning business intelligence teams across the enterprise
Jason Sharpe | Agile BI in the Large Enterprise | Telstra Unrestricted | Final
8/3/2019 Agile Business Intelligence in the Large Enterprise
5/13
THEORY OF NATURAL SYSTEMS
Water & Environment
Natural systems have evolved with large central components servicing and beingserviced by a distribution network of smaller components that are equally as importantas the central components. All are needed in balance to operate as a whole.
SOURCE: The National Centre for Atmospheric Research SOURCE: www.worldinvisible.com
Jason Sharpe | Agile BI in the Large Enterprise | Telstra Unrestricted | Final
8/3/2019 Agile Business Intelligence in the Large Enterprise
6/13
COMPLEX ADAPTIVE SYSTEMS
Complex adaptive systems are special cases of complex systems. They arecomplexin that they are diverse and made up of multiple interconnected elements(and so a part of network science) and adaptive in that they have the capacity tochange and learn from experience.
SOURCE: Wikipedia
Jason Sharpe | Agile BI in the Large Enterprise | Telstra Unrestricted | Final
8/3/2019 Agile Business Intelligence in the Large Enterprise
7/13
MAKING BEST USE OF ALL LEVELS OF BI MATURITY
1Ad-Hoc
2Repeatable
3Defined
4Integrated
5Optimised
by teams ofindividuals usinga shared system
to support
by LOB forimplementation and
support by ITto support
by F&A usingdefinitionsprovided by LOB
using systemsimplemented andsupported by ITthat is used tosupport
byTransformationProgram with
input from LOB &F&A to enableLOB & FA& tosupport
workperformed byIndividuals to
support
InformationFlow
BI Software
Processes
People
Data Content
Data Structures
Infrastructure
Logical 3NF
Cognos / BO
CubesStar Schemas
Teradata
Fat TablesExtracts
MicrosoftSASXcelcius, SAS
Laptop + AAMIE
Performance Financial All Content
ITFinanceBI COEWork GroupsIndividuals
Marketing Operational
Operations ReportingAnalysisModelling Data Warehousing
& One-Offs
Businesses
Units
Business Units
e
EnterpriseReps DSC F&A IT
IDM IDM/CIMA CIMA EDW
Typical
Jason Sharpe | Agile BI in the Large Enterprise | Telstra Unrestricted | Final
8/3/2019 Agile Business Intelligence in the Large Enterprise
8/13
ENABLING COLLABORATIVE INFORMATION MANAGEMENT
1 2 3 4 5
TE&G withCorp Mktg
TE&G CKI withDWSA and TEG
F&A
TE&G CKI withDWSA and Corp
F&A
TE&G with Corp ITand Corp F&A
Will be for cross-BUDashboards & Reports and
self-service dataexploration and reporting
Will be forBusiness UnitDashboards& Reports
Will be forexclusiveuse with
SASEnt-MinerFor datamining
Will be for usewith SAS
Ent-Guide orBI-MAXFor self-
service queries
To enable collaborative information management,we have first enabled power users at level 1 andare adding in more users as we progress to level 5.
Ad-Hoc Repeatable Defined Integrated Optimised
TacticalCIMA via EDW
AAMIE
Ad-HocQueries
Business UnitDashboards
and Reports
Cross-BUDashboards& Reports
IDMTEG
CVA D&B MAXIM
IDMCORP
CIMASandpits
EnterpriseData
Warehouse
RAPTOR EPMAcct PlansStop Gap MeasureInterim Data Mart
EnterpriseDashboards& Reports
Initial CapabilityAAMIE
StrategicEDW
DataMining
Jason Sharpe | Agile BI in the Large Enterprise | Telstra Unrestricted | Final
8/3/2019 Agile Business Intelligence in the Large Enterprise
9/13
A COLLABORATIVE INFORMATION MANAGEMENT APPROACH
Agile data warehousing with integrated sandboxing will enable business units to self-manage data from their systems and blend that data with enterprise data fromcorporate systems through a suite of enterprise grade reporting architectures.
Jason Sharpe | Agile BI in the Large Enterprise | Telstra Unrestricted | Final
8/3/2019 Agile Business Intelligence in the Large Enterprise
10/13
Operating ModelTE&G Alignment to Cross-Company Governances & Forums
Cross-Company Data
Governance
EDW Program
Cor F&A EIM
TE&GJ Sharpe
Cross-CompanyReporting & Metrics
Governance
Cross-Company Data& Reporting Strategy
& Architecture
J Hebden
Corp F&AS Dorrington
Business UnitRepresentatives
TE&G Data Stewards Council
Report Rationalisation Dashboard Enablement Data Quality ImprovementCollaboration & Knowledge
Cross-Company Governances & Forums
EDW Key Advisers & CSA Program Governance Enterprise Reporting Governance EDMS Program GovernanceTelstra Business Intelligence Forum
Telstra Collaboration & Knowledge Mgmt Forum
TE&G CKI Team
Operational BI Performance BI Predictive BI
CK Mgmt
Corp IT S&AM Kortink
Jason Sharpe | Agile BI in the Large Enterprise | Telstra Unrestricted | Final
8/3/2019 Agile Business Intelligence in the Large Enterprise
11/13
Operating ModelTE&G VBM Business Intelligence Review April 2008
Other Groups Requesting Support
NA&S
NES
TPM
TEG OpsCKI
TEG OpsCKI
TE&G DataStewards
Jason Sharpe | Agile BI in the Large Enterprise | Telstra Unrestricted | Final
8/3/2019 Agile Business Intelligence in the Large Enterprise
12/13
Operating ModelTE&G VBM Business Intelligence Review April 2008
Jason Sharpe | Agile BI in the Large Enterprise | Telstra Unrestricted | Final
8/3/2019 Agile Business Intelligence in the Large Enterprise
13/13
REFLECTION
Business & Technical Challenges
Natural Systems
Complex Adaptive Systems
Making Best Use of All Levels of BI Maturity
Governing towards a Single View of Truth
With the business and technical landscapescontinuously changing and the time available to
adapt and respond to those changes continuouslydecreasing, Telstra is pursuing a CollaborativeInformation Management Approach to enableagile business intelligence.
Jason Sharpe | Agile BI in the Large Enterprise | Telstra Unrestricted | Final