Agent Training v 67

7/27/2019 Agent Training v 67

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Secured Trade FacilitationSystem using RFID

Agent Training


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Introduction to Secured Trade System How to Register Service Fees Agent Process Flow Logging into the system Using the System Locking and Affixing the RFID seal

Topics


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The primary objectives are to: Secure the Countrys Revenue Ensure Cargo Integrity for Goods Moved In

Transit using Customs Form 8 or K8 Automate Customs Checkpoints to reduce

congestion and speed up clearance Eliminate hanging forms with automatic

clearance

Introduction to Secured Trade Facilitation System usingRFID for Royal Malaysian Customs Department


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Coverage Authorized Forwarding Agents who

are moving goods in transit using

containers or trucks This includes Customs Form 8, DMP6

and Authorized Economic Operator(AEO)


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1. Go to the Secured Trade website:www.securedtrade.net/forms/registration.pdf

to download the application form

2. Complete the Secured Trade Application Form withemail address (mandatory for User-IDAdministration)

3. Read, understand and accept the terms and

conditions stated in the User Agreement by signingthe application form and stamp with Company chop

How to Register to use Secured Trade Facilitation System
http://www.securedtrade.net/forms/registration.pdfhttp://www.securedtrade.net/forms/registration.pdfhttp://www.securedtrade.net/forms/registration.pdf


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4. Send the completed original Application Form to :Smartag Solutions Berhad368-4-1, Bellisa Row, Jalan Burmah,

10350 Georgetown, Penang

To expedite processing you may also email ascanned copy of the form to:[email protected]

How to Register to use Secured Trade Facilitation System


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Agents with High Compliance status will enjoy addedbenefits including: Totally seamless end to end process with less human

intervention Agent sealing the RFID seals Auto-unlock and auto-complete at receiving station

Smartag will not charge any Deposits for Secured Tradesystem until JKDM classifies your company as StandardAgent.

JKDM High Compliance Status Application


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Agents are encouraged to apply for High ComplianceStatus from JKDM.

To apply for High Compliance status, complete the HighCompliance Application Form and submit to:your respective State Customs Headquarters

Unit Kawalan Agen , for the attention of the StateCustoms Director (Pengarah Kastam Negeri)

JKDM High Compliance Status Application


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Service FeesCombination of RFID Seal usage and Service Fee.

A) RFID Seal Usage

RM 4.00 per RFID Seal per container fromstation to station with RM 2.00 per additionalRFID Seal for the same container with multipledoors

B) Service Fees RM 6.00 per movement from point to point

for the Standard Services


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Example Standard Service fees Container - 1 Door

RM 6 (services) + RM 4 (for RFID Seal) Total: RM 10

Bonded Truck - 2 Doors RM 6 (services) + RM 4 (for RFID Seal)

+ RM 2 (for Additional Seal) Total: RM 12*** Irrespective of no. of Forms


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Agent Process Flow


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Forwarding AgentProcess Flow for Goods in Transit (K8)

using RFID Seal

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Process Flow for High Compliance category(Sending Station)

Forwarding Agent login to www.securedtrade.net portal to confirmK8 movement

Attachment A

Forwarding Agent 'Input' or 'Program' RFID seal(s) for the K8movement

Forwarding Agent declares K8 to Customs SMK

Once SMK registers the K8 form, usage of RFID system isautomatically Registered

Customs officer processes 'Transit Approval' for the K8 form(s)

Forwarding Agent insert Container Number and Truck Number

A h A C


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Bonded Truck or container departs through Sending Stationcheckpoint and RFID system records the departure timestamp

Customs officer monitors the movement.

Alert?

Yes

No

Customs officer will investigatethe cause

Solved?

Yes

Transit rejected(At Customs officer

sdiscretion)

No

Forwarding Agent locks the bonded truck or container using RFID seal(Seal by Agent)

Bonded Truck or container departs

Sending Process Complete

Process Flow for High Compliance category(Sending Station)

Attachment A Cont.

A h B


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Bonded truck or container with RFID Seal arrives at the receivingstation

Alert? Vehicle detain for investigationYes

RFID system detects and records arrival timestamp

No

Customs station head will confirm status of goods and whether physical inspectionrequired

100% Physical inspection

Customs will claim any duties involved

Report will be submitted to retract HighCompliance Status

High Compliance Status will be retracted byPKN Customs H

Process Flow for High Compliance category(Receiving Station)

Customs officer unlock RFID seal using RFID

Handheld

Attachment B

A h B C


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The RFID Seal will automatically unlock and customs K8declaration will be automatically registered, released andcompleted

Driver proceeds to warehouse and retrieves the unlocked RFIDSeal from the truck

Forwarding Agent can reuse the RFID Seal for the next trip orreturn the RFID Seal to Smartag or Customs Officer at station

Receiving Process Complete

Process Flow for High Compliance category(Receiving Station)

Attachment B Cont.

Att h t C


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Process Flow for Standard Agent(not yet confirmed as High Compliance) / Critical Goods

(Sending Station )

Forwarding Agent login to www.securedtrade.net portal to confirmK8 movement and register the RFID usage

Forwarding Agent brings RFID seal to Customs Station and hands itto Customs officer

Forwarding Agent declares K8 to Customs SMK

Once SMK registers the K8 form, Agent can

Register

forRFID usage.

Customs officer processes 'Transit Approval' for the K8 form(s)once the RFID usage is registered

Once received

Transit Approval

Forwarding Agent 'Input' or'Program' RFID seal(s) for the K8 movement

Attachment C

Forwarding Agent insert Container Number and Truck Number

Att h t C C t


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Bonded Truck or container departs through Sending Stationcheckpoint and RFID system will record the departuretimestamp

Alert?

Yes

No

Customs officer will investigatethe cause

Solved?

Yes

Transit rejected(At Customs officer

sdiscretion)

No

Customs officer locks the bonded truck or container usingRFID seal (Seal by Customs)

Bonded Truck or container departs

Sending Process Complete

Customs officer monitors the movement.


(Sending Station )

Attachment C Cont.

Attachment D


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Bonded truck or container with RFID Seal arrives at the receiving station

Alert?

Customs officer unlock RFID seal using RFIDHandheld

Yes

RFID system detects and records arrival timestamp

No

Customs station head confirms status of goodsand whether physical inspection required

100% Physical inspection

Customs claims any duties involved

Vehicle detain for investigation


(Receiving Station )

Attachment D


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Forwarding AgentGoods in Transit (K8) using RFID Seal

Fallback Procedure


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Attachment F


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Customs officer uses RFID handheld to read RFID seal to ensure notampering or alert and unlocks seal

Customs officer performs physicalinspection of RFID seal to see if there is any

tampering

Handheld functions?

YES

NO

Process flow for RFID Seal UsageWhen RFID System down at Receiving Station

Customs officer will login to Smartag Web Portato manually enter arrival timestamp

Tampered?

NO

YES

Vehicle passes through RFID Reader but RFID System fails to respond

Process flow followsAttachment A-D (whichever isrelevant)

Customs officer willinvestigate as perCustoms SOP

Attachment F

Attachment G


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Process Flow for RFID Seal Usage whenSMK or DagangNet System is Down at Sending Station

Manual K8 Registration is allowed except for Critical goods

Customs officer processes Transit Approval for K8 Form(s)

Forwarding Agent obtains Manual K8 Registration Number from CustomsOffice

Forwarding Agent enters Manual K8 number and Receiving Station code intoSmartag Web Portal and proceeds to input or program RFID Seal

Customs officer receives Manual K8 Form and RFID Seal from ForwardingAgent

Customs officer locks the bonded truck or container using RFID seal (Seal byCustoms)

Customs officer ensures that vehicle passes through RFID reader atcheckpoint gates

Process flow follows Attachment A-D (whichever is relevant)

Attachment G

Attachment H


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Process Flow for RFID Seal Usage whenSMK or DagangNet System is Down at Receiving Station

RFID Seal is automaticallyunlock by RFID System

Receiving Process Complete

HighCompliance?

Yes

No

Process flow follows Attachment A-D (whichever isrelevant)

Customs officer receive manual K8 form and processaccording to manual procedure

Customs officer unlock RFIDseal using RFID Handheldfollows Attachment Dprocess flow

Attachment H

Attachment I


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Process flow for RFID Seal Usagewhen All Systems are Down at Sending / Receiving Stations

Process flow and implementation according to procedures stated in PTK No.

54 and Surat Dasar reference: KE.HB(-) 140/02(03) dated 12 March 2006

Customs officer receives K8 form and registers K8 Registration Number manually(Critical goods not allowed)

Customs Manual Seal is used instead of RFID Seal

Manual K8 Registration is allowed except for Critical goods

Forwarding Agent obtains Manual K8 Registration Number from CustomsOffice

Attachment I


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User ID Administration


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User ID Admin Login

1. Go to www.securedtrade.net to login to RFID system2. Login by keying in the User ID (email address) and password provided by

Smartag. You may leave the Agent Code blank if you are logging in as User IDAdministrator
http://www.securedtrade.net/http://www.securedtrade.net/


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User ID Admin Login

The first time you login, you will be prompted to change your password.


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User ID Admin Main Screen

This is the Main Screen where you can create User ID for all your users.First click on Admin.


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User ID Admin Main Screen

At the Admin menu, click on User Account to create a new User ID.


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User Account Creation

1. Enter all the user details.2. Click Save to create the User Account.

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User Account Creation

1. Record Added Successfully indicates the User Account hasbeen created.

2. Click Exit to go back to the Main Screen.


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Using the System


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System Login

1. Go to www.securedtrade.net to login to RFID system2. Login by keying in the User ID, agent code and password provided by your

Administrator.

2
http://www.securedtrade.net/http://www.securedtrade.net/


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System Login

The first time you login, you will be prompted to change your password.


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System Login

You will then be prompted to agree to the Terms and Conditions.Scroll to the end of the page, check the box and then click on Accept.


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Standard Agent Category


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Main screen settings

Click on SETTINGS to setup the main screen interface.


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Click on SHOW or HIDE to setup the main screen interface. Remember to click on Save after you are done.


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Standard Agent Main screen

The Main screen will allow you to register or program RFID sealsand manage your transactions.


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Register RFID Usage

Click on Register to register RFID usage. You can select to searchusing Customs Form or Container number as reference,To use Register make sure the RFID Seal(s) is unlocked.


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Register RFID Usage

Lookup Customs Form by using the Search button (Magnifyingglass). You can also search by keying in Customs Form number.


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Select Customs Form

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1. Check the boxes of the Customs Forms you want to link to theRFID seal.

2. Click Add to add the Customs Form to the selection.


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Fill in Vehicle Information

Fill in Container and Truck No., then click Add Container.If there are multiple vehicles for the same form, repeat the steps to enter all vehicledetails.


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Example: Single Vehicle

Container and Truck No. will appear in the box.


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Fill in Notification Settings

1. Fill in email address and select if you want the notifications to be ON or OFF. 2. Click Complete to submit to SMK.

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Pending Customs Form

Registered K8 forms will appear in the Pending Customs Form list whileawaiting Customs officer to process Transit Approval, click on PendingCustoms Form to view the status of the K8 form.


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1. Click on Search to search.2. K8 Forms will display as SMK Register indicating the form is Registered

but Transit Approval not yet given by Customs Officer.

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Input / Program RFID Seal

Once Customs office has given Transit Approval, click on Input/ProgramRFID Seal to input or program RFID seal.

Note:Transit Approval is a new Customs term to replace Temporary Release. Input is the process to enter RFID Seal number into the system. Program is the process of initializing RFID seal for reuse.


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Select Movement

1. Select the movement you want to prepare RFID seal(s) for and click

Input or Program to prepare RFID seal(s ).2. Check to make sure that Transit Approval has been obtained.

Note:To use Input, the cable on RFID seal(s) MUST NOT BE inserted (unlocked). To use Program, the cable on RFID seal(s) MUST BE inserted (locked).

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Input RFID Seal

1. Select Transport Type, No. of Seals and enter last 5 digits of the seal no into the box(es).2. Click Add Seal.3. Seal No will be displayed.4. Click Submit to submit to SMK.

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Program RFID Seal

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1. To Program RFID seal, select Transport Type then enter no of RFID seal(s).2. Click on Scan Seal


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Program RFID Seal

Wait for seal scanning to complete.


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Program RFID Seal

1. After scanning completes, RFID Seal No. will appear as Detected RFID Seal(s)2. Click on Program Seal

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Program RFID Seal

Make sure RFID Seal(s) are LOCKED.


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Program RFID Seal

Wait for RFID Seal programming to complete


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Program RFID Seal

1. Successfully programmed RFID Seal(s) will appear in the list.2. Click Submit to send the information to SMK.

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Program RFID Seal

1. Click Ok to proceed to submit the info to SMK.

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Print RFID Info Chit

1. Click Done to complete or Print if you want to Print the RFID Info Chit.


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Print Out RFID Info


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Manage RFID Seal

Click Manage to make any amendments to your transaction. You can search byContainer details, or Customs Form.


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RFID Container Seal Transaction

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RFID Container Seal Transaction

1. You can amend Container details, like container or truck number.2. You can also click Print to reprint RFID Info Chit, or Cancel to cancel the transaction.

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Cancel - Must key in Reason

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Other View Transactions and RFIDSeal Return

Click on Others to view transaction status and perform RFID seal return.


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Other View Transactions

Click on Search to search and view status of transaction/movement.


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Other RFID Seal Return

Click on Add to prepare seal return transaction.


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Other RFID Seal Return

1. Enter Seal Count i.e. no of seals being returned and Return Station Code.2. Click Save to submit.

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Customs Form Movement Report

Click on Customs Form Movement Report to generate reports.


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Customs Form Movement Report

- Able to generate Summary and/or Detail report.- Able to filter From/To station and Registration Status.- Able to Group by From, To, Container and Truck(Summary Report)


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Generate Customs Form Movement Report able print and export to Excel


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Customs Acknowledgement of Clearance Report

Click on Acknowledgement of Clearance to generate reports on completed transactions.

C A k l d f Cl


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Customs Acknowledgement of ClearanceReport - able print and export to Excel


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High Compliance AgentCategory


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Click on SETTINGS to setup the main screen interface.


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Click on SHOW or HIDE to setup the main screen interface. Remember to click on Save after you are done.


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High Compliance Agent Main screen

The Main screen will allow you to input or program RFID seals andmanage your transactions.

d


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Registered K8 forms will appear in the Pending Customs Form list whileawaiting Customs officer to process Transit Approval, click on PendingCustoms Form to view the status of the K8 form.

d


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1. Click on Search to search.2. K8 Forms will display as SMK Register indicating the form is Registered

but Transit Approval not yet given.

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Input RFID Seal

Goto Input RFID Seal to prepare RFID seal for the transaction.

Input is the process to enter RFID Seal number into the system.

Note:To use Input, the cable on RFID seal(s) MUST NOT BE inserted(unlocked).

I RFID S l


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Input RFID Seal

Search customs forms by clicking the Magnifying glass icon.

S l C F


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Select Customs Forms

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1. Check the boxes of the Customs Forms you want to link to theRFID seal. You can add multiple Customs Forms as needed.



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E l Si l V hi l i h O S l


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Example: Single Vehicle with One Seal

1. Container No, Truck No, and RFID Seal No will be displayed.2. If you make any mistakes, you can click Delete to erase and reenter the info.

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E l Si l V hi l i h M l i l S l


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Example: Single Vehicle with Multiple Seals

1. Selected customs forms will be displayed.2. Fill in container, truck and RFID seal numbers and click Add Container 3. Select Bonded Truck and No. of RFID seals (e.g. 2 seals) . Enter RFID sealnumbers in the box(es ) provided then click Add Container

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E l Si l V hi l i h M l i l S l


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Example: Single Vehicle with Multiple Seals

1. Container No, Truck No, and RFID Seal Nos will be displayed.2. If you make any mistakes, you can click Delete to erase and reenter the info.

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E l Si l F i h M l i l V hi l


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Example: Single Form with Multiple Vehicles

1. Selected customs forms will be displayed.2. Fill in first vehicle details and RFID seal numbers and click Add Container 3. Select Transport Type and No. of RFID seals . Enter RFID seal numbers in thebox(es ) provided then click Add Container

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E l Si l F ith M lti l V hi l


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1. First vehicle details will be displayed.2. Fill in 2 nd vehicle details and RFID seal number and click Add Container

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1. Both vehicle details will be displayed.2. Fill in Notification Settings as required and click on Complete to submitto SMK.

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1. Go to MAIN MANAGE Manage Container Detail if you need to makeany amendments. Changes can only be made BEFORE departure.2. The vehicle details will be displayed. Click Edit to make any changes.

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Program RFID Seal

Goto Program RFID Seal to prepare RFID seal for the transaction.

Program is the process of initializing RFID seal for reuse.

Note:To use Program, the cable on RFID seal(s) MUST BE inserted(locked).

Program RFID Seal


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Program RFID Seal

Search customs forms by clicking the Magnifying glass icon.



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1

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1. Check the boxes of the Customs Forms you want to link to theRFID seal.




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1. Selected customs forms will be displayed.2. Fill in Vehicle Details, Transport Type, No. of RFID Seals and click ScanSeal

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Program RFID Seal


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Program RFID Seal

1. Wait for seal scanning to complete.

Program RFID Seal


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Program RFID Seal

1. Detected RFID Seal will be displayed.2. Confirm Container No, Truck No, Vehicle Type, No of Seals and click

Program Seal and Add Container

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Program RFID Seal


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Program RFID Seal

You will be prompted to ensure the RFID seal is locked.

Program RFID Seal


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Program RFID Seal

Wait for seal programming to complete.

Program RFID Seal


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Program RFID Seal

1. Programmed RFID Seal and vehicle info will be displayed.2. Click Complete to submit to SMK.

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Print RFID Info Chit

1. Click Done to complete or Print if you want to Print the RFID Info Chit.

Affixing and Locking RFID Seal


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RFID Seal (s) is lockedto latch of the truck bypassing the end of thecable through thelatch and inserting itfully into the RFID sealbody.

Depress the safetylatch fully to insertcable.



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RFID Seal operation isindicated by flashing

LED light.Green LED indicatesproper functioning of RFID seal.

Customer Service and Support


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Customer Service and Support

Tel (Registration) : +604 2262523Tel (Helpdesk): +6010 4000900

Email: [email protected]
mailto:[email protected]:[email protected]


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THANK YOU

Documents

Agent Training v 67