TBC: Session is yet to be confirmed; TBD: Session’s topic yet to be decided

Mumbai International Patient Safety Congress

1st-2nd December, 2017 – Mumbai

‘Exploring new dimensions in patient safety’

1st December, 2017 Day 1

8:00- 9:00 AM LEADERSHIP BREAKFAST SESSION- HOSTED BY MS PREETHA REDDY

(BY INVITATION ONLY)

Time Session Agenda

0800 REGISTRATION

SESSION 1

1000 - 1100 PLENARY I - INITIATING THE PATIENT SAFETY MOVEMENT

(Venue: Combined session in all halls)

Main Hall

Prayer, Welcome and Lamp Lighting (15 minutes)

Welcome address by Dr ND Trivedi

CEO, Apollo Hospitals, Navi Mumbai

Opening Remarks (15 minutes) Dr Preetha Reddy Vice Chairperson, Apollo Hospitals Group, India

Dr. Deepak Sawant Honourable Minister of Public Health & Family Welfare Government of Maharashtra Dr. Pradip Vyas Health Secretary Government of Maharashtra Ms Sangita Reddy Joint Managing Director, Apollo Hospitals Group, India

Moderators Ms. Sindoori Reddy Chief Operating Officer - Southern Region, Apollo Hospitals Dr ND Trivedi CEO, Apollo Hospitals, Navi Mumbai

1100- 1130 REFRESHMENTS, NETWORKING, 'THE SHOWCASE' and the “BAZAAR”

SESSION 2

1130-1230 PLENARY II - LET'S TALK SAFETY

(Venue: Combined session in all halls)

Main Hall

Performance by Ms Gulfam Khan Street theatre group followed by discussion of six Case Scenarios Dr Hari Prasad President Hospital Division, Apollo Hospitals Group

and Dr Anupam Sibal Group Medical Director, Apollo Hospitals Group

Moderators Dr. Prasad Muglikar Director Medical Services, Apollo Hospitals, Navi Mumbai Mr. George Eapen CEO, Jehangir Hospitals, Pune

SESSION 2A

1230-1235 Innovation breakthrough

SESSION 3

TBC: Session is yet to be confirmed; TBD: Session’s topic yet to be decided

Time Session Agenda

1235-1330 PLENARY III - LEADERSHIP MANTRAS (Venue: Combined session in all halls)

Main Hall

Sir David Dalton CEO, Salford Royal NHS Foundation Trust Ms Paula Wilson CEO, Joint Commission International Dr Randeep Guleria Director, AIIMS HOD, Pulmonary Medicine and Sleep Disorders, AIIMS Dr Dato Jacob Thomas Group Medical Advisor Sime Darby Healthcare Malaysia

Moderators Mr Santosh Marathe Chief Operations Officer, Apollo Hospitals, Navi Mumbai Dr Ram Narain* Executive Director, Kokila Ben Dhirubhai Ambani Hospital, Mumbai

1330-1430 LUNCH, NETWORKING & 'THE SHOWCASE' and the “BAZAAR”

THE BIG LEARNING: PREVENTION OF FALLS (15 minute session) Session 1

4 SPEAKERS

Ms Usha Banerjee, Group Nursing Director, Apollo Hospitals Group Ms. Havovi Fouzdal, GM - Nursing, Reliance Hospital, Mumbai

MODERATOR- Ms Yogmaya, Senior Manager, Indraprastha Apollo Hospitals

Speakers will speak about any two strategies that they feel should be implemented to prevent falls

VOICE OF AUDIENCE

THE BIG LEARNING: PREVENTION OF BED SORES (15 minute session) Session 2

4 SPEAKERS

Ms. Prajakta Samir Hindlekar, Director Nursing, Breach Candy Hospital Trust, Mumbai Ms. Phalakshi Manjrekar, Hinduja Hospital, Mumbai

MODERATOR- Dr Gunjan, Senior Manager, Indraprastha Apollo Hospitals

Moderator- talks about bed sores for a minute

Speakers will speak about any two strategies that they feel should be implemented to prevent bed sores

VOICE OF AUDIENCE

SESSION 4

1430-1600 THE BREAKOUTS – I (5 Halls)

TBC: Session is yet to be confirmed; TBD: Session’s topic yet to be decided

Time Session Agenda

4 (a)

Joint Commission International (JCI)

Theme: Hospital design to improve patient safety Venue: Bhoomi Ballroom

Ms Paula Wilson President and CE0, JCI

Ms Yvonne Burdick Consultant, JCI

Moderators Mr P Shivkumar CEO, Apollo Hospitals Chennai Mr Gautam Khanna CEO, Hinduja Hospitals , Mumbai

Mr Lalit Verma Apollo Global Projects Consultancy

4 (b)

Theme: Searching for Perfect Healthcare System Venue: Aakash Ballroom

Mr Mark Britnell Chairman and Senior Partner, Global Health Services, KPMG Topic: Learnings from the prefect healthcare system for India

Sir Jonathan Micheal CEO of University Hospital Birmingham, Guys and St Thomas’s and Oxford University Topic: High clinical reliability organisations Mr Nilaya Varma Partner, Lead for Government and Healthcare, KPMG India

Moderators Mr. Krishnan Akhileshwaran Group Finance Head, Apollo Hospitals Group Mr. Chandrasekhar President - Corporate and International Apollo Hospitals Group Mr. Bomi Bhote* CEO, Ruby Hall Clinic, Pune

4 (c)

Macquarie University

Australia

Theme: Human Factors and Patient

Safety

Venue: Vayu Ballroom

Prof Simon Willcock Clinical Director of Primary Care, Macquarie University Health Sciences Centre Topic: Patient safety and human factors Prof John Cartmill Associate Dean Clinical, Faculty of Medicine and Health Sciences Topic: “Slips, lapses and mistakes. A light hearted tutorial in human error intended to demystify and normalise human factors leaving participants with a vocabulary for common (and inevitable) human failings” Prof. Cliff Hughes President, ISQua Topic: What drives improvement? – Punishment, Permission, Personalisation or People?

Moderators Prof. Patrick McNeil Faculty Executive Dean Macquarie University Prof. Stephen A Deane AM Associate Dean, Clinical Partnerships, Faculty of Medicine & Health Sciences, Macquarie University Dr. Dilip Mathai Dean, Apollo Institute of Medical Sciences & Research, Hyderabad

4 (d)

The Nursing Masterclass – I Theme: Navigating change – A holistic approach to making Nurses as the custodians of patient safety

Ms Usha Banerjee Group Nursing Director, Apollo Hospitals Group Topic: Be a safety hero…. Score an accident zero Ms. Sai Bala Madathil Director Nursing,

Moderators Ms. Jaya Kuruvila Principal, PD Hinduja College of Nursing, Mumbai Ms. Havovi Fouzdal GM - Nursing

TBC: Session is yet to be confirmed; TBD: Session’s topic yet to be decided

Time Session Agenda Venue: Jal Ballroom

Amrutha Institute of Medical Science, Kochi Topic: Heal thy Healer Ms. Shine Anil Chief of Nursing, Wockhardt Hospital, Mumbai Topic: Change nothing and nothing changes Maj Gen Elizabeth John Addl. Dir. General Military Nursing Service Topic: A mistake you see and do nothing to fix becomes your mistake too

Reliance Hospital Mumbai Dr. Nancy Fernandes Principal, LT College of Nursing SNDT Women’s University, Mumbai

4 (e)

Indian Medical Association (IMA) Theme: Involving physicians in patient safety and quality improvement Venue: Agni Ballroom

Dr K K Aggarwal President, Indian Medical Association Dr. K K Kalra CEO, Indian Medical Association Dr. R N Tandon Secretary General, Indian Medical Association Dr Ravi Wankhedkar President-Elect, Indian Medical Association

Moderators Dr (Gen) L R Sharma Director Medical Services, Indraprastha Apollo Hospitals, Delhi Dr. Abhijat Sheth Director Medical Services, Apollo Hospitals Ahmedabad Dr. Ravindra Karanjekar* CEO, Jupiter Hospital, Mumbai

SESSION 5

1600-1730 THE BREAKOUTS – II [5 Halls]

5 (a)

Accreditation Canada and INESSS Topic: Building global healthcare standards and innovative assessment programs for patient safety

Venue: Bhoomi Ballroom

Ms Leslee Thompson President and CEO, Accreditation Canada Dr Luc Boileau President and CEO, INESSS

Moderators Mr. Sathynarayan Reddy Head – Projects Apollo Hospitals Group Dr. Srinidhi Chidambaram VP, Health Communications & International patients, Apollo Hospitals Group Dr. P. M. Bhujang* Medical Director HN Reliance Foundation Hospital, Mumbai

TBC: Session is yet to be confirmed; TBD: Session’s topic yet to be decided

Time Session Agenda

5 (b)

Data Analytics Breakout Theme: How data analytics is being used to identify opportunities for improving patient safety?

Venue: Vayu Ballroom

Dr Khilnani Professor of Pulmonary Medicine & Sleep Disorders, AIIMS Dr Nilesh Parmar* DDMS – Tweed Byron Health Service Group, Australia Prof. Arnab Laha IIM , Ahmedabad Dr Sujoy Kar CMIO, Apollo Hospitals

Moderators Dr. Sathyabhama Director Medical Services - Southern Region, Apollo Hospitals Mr Jaideep Gupta Managing Director, Indraprastha Apollo Hospitals, Delhi Dr. Rajkumar Patil* Medical Director Bombay Hospital, Mumbai

5 (c)

World Health Organisation (WHO) Topic: National Patient Safety Implementation Network

Venue: Jal Ballroom

Patient safety perspectives from South Asia Dr Poonam Khetarpal* Regional Director WHO South-East Asia Region (TBC) Dr Neelam Dhingra* Coordinator for Patient Safety and Quality WHO, Geneva (TBC) Dr Chandrakant Lahariya* National Professional Officer - Universal Health Coverage at World Health Organization (TBC)

Moderators Dr Arun Aggarwal Medical Advisor - Innovation, Education & Clinical Excellence, Apollo Hospitals Group Mr. Karunakar T Vice President - Human Resources, Apollo Hospitals Group Dr. Sujit Chatterjee* CEO, Hiranandani Hospital, Mumbai

5 (d)

National Accreditation Board for Hospitals (NABH) and

Topic: Accreditation: a tool of continuous quality improvement (CQI) (TBC) Venue: Aakash Ballroom

Dr Harish Nadkarni Chief Executive Officer, NABH (TBC)

Moderators Mr. Sudhir Diggikar CEO, Apollo Hospitals Bhubaneswar Dr. S.Rohini CEO, Apollo Hospitals Madurai

Dr. Gustad Daver* HN Reliance Foundation Hospital, Mumbai

5 (e)

CEO Forum Topic: Ensuring patient safety and quality improvement across all levels in Indian healthcare Venue: Agni Ballroom

Open House of CEO’s from healthcare industry with Global leaders championing the cause of patient safety Mr Karan Singh Managing Director, Leader, Healthcare practice Bain India

Moderators Mr. Gerald Jaideep Head - Medvarsity Apollo Hospitals Group Mr. Madhur Verma* Group CEO Sahayadri Hospitals, Mumbai DR AVINASH SUPE,*

TBC: Session is yet to be confirmed; TBD: Session’s topic yet to be decided

Time Session Agenda Prof. Stephen A Deane AM Associate Dean, Clinical Partnerships, Faculty of Medicine & Health Sciences, Macquarie University Dr Yash Paul Bhatia MD, Astron Dr Vijay Agarwal* Secretary General - CAHO

DEAN KEM HOSPITAL

1730-1745 REFRESHMENTS, NETWORKING & 'THE SHOWCASE' and the “BAZAAR”

1745-1830 SESSION 6

PAPER PRESENTATIONS (5 Halls)

9 (a) Paper presentations

Venue: Bhoomi Ballroom

Moderators Dr. Rajesh Kamran CEO, Apollo Hospitals, Ahmedabad Dr. Rajendra Patankar* COO Nanavati Hospital, Mumbai

9 (b) Paper presentations

Venue: Jal Ballroom

Moderators Mr. Vikram Thaploo CEO, Apollo Tele Health Services, Hyderabad Dr. Ashish Malakar CEO,Apollo Hospital Unit International Hospital, Guwahati Dr. Anupam Karmakar* CEO, Dr DY Patil Hospital, Navi Mumbai

9 (c) Paper presentations

Venue: Vayu Ballroom

Moderators Dr P Srinivasa Rao In-charge of Apollo Medskills Dr. Anuj Tiwari CEO, Apollo Hospitals Nashik

Joy Chakravarthy* COO, Hinduja Hospital, Mumbai

9 (d) Paper presentation

Venue: Aakash Ballroom

Moderators Dr. Sandeep Chatrath CEO - AP, Telangana & Odisha, Vizag Apollo Hospitals Group Dr. Yatheesh G Assistant Medical Director , Karnataka Region Apollo Hospitals Group

9 (e) Paper presentation

Venue: Agni Ballroom

Moderators Brig Chakravarti K Chief Projects Officer, Apollo Hospitals Group

Dr. Pramila Menon*

TBC: Session is yet to be confirmed; TBD: Session’s topic yet to be decided

Time Session Agenda HOD, School of Healthcare Administration, Civil Hospital, Aundh, Pune Dr Nitin Jagasia, Head Emergency Apollo Hospitals, Navi Mumbai

DINNER (by invitation only)

2nd December, 2017 - DAY 2

SESSION 7

0830 - 1000 PLENARY V - LEARNING TOGETHER

(Venue: Combined session in all halls)

Peter Lachman CEO, ISQua Mark Britnell Chairman and Senior Partner, Global Health Services, KPMG Topic: High Clinical Reliability Organizations Mr Michael Wagner Executive Director Advisory Board International Topic: Bearing the Burden Together Transforming Health Care from Fortresses to Partnerships Dr.Pawan Girdharilal Agrawal Motivational Speaker, Author and Educationist Mumbai Dabbawalas Topic: Management Style - Learning the dabbawala's way

Ms Suneeta Reddy Managing Director, Apollo Hospitals Group Mr Neeraj Garg CEO, Apollo Health & Lifestyle Limited Air Marshall C K Ranjan* Commandant Armed Force Medical College

SESSION 7A

1000-1005 Innovation breakthrough

SESSION 8

1005-1100 PLENARY VI - THE BIG DEBATE Theme: The Patient is Always Right

For Dr Ram Chaddha Senior Consultant, Orthopaedics, Apollo Hospitals, Navi Mumbai

+ Mr Arnab Goswami **

Against

Dr Sandhya Mujumdar Deputy Director Department of Medical Affairs (Clinical Governance), National University Hospital Singapore Dr Suresh Ramasubban Consultant, Apollo Gleneagles Hospitals, Kolkata (TBC)

Chairpersons Dr Hari Prasad President Hospital Division, Apollo Hospitals Group Dr Anupam Sibal Group Medical Director, Apollo Hospitals Group

1100 - 1130 REFRESHMENTS, NETWORKING & 'THE SHOWCASE' and the “BAZAAR”

1130-1230 SESSION 9 PLENARY IV – AWARDS (Venue: Combined session in all halls)

TBC: Session is yet to be confirmed; TBD: Session’s topic yet to be decided

Time Session Agenda

Welcome Address

Ms Preetha Reddy Vice Chairperson Apollo Hospitals Group Ms Suneeta Reddy Managing Director Apollo Hospitals Group Ms Shobhana Kamineni Executive Vice Chairperson Apollo Hospitals Group Ms Sangita Reddy Joint Managing Director Apollo Hospitals Group

THIT – CHIME Awards IPSC – Patient Safety Awards

Chief Guest Hon’ble Shri Devendra Fadnavis Chief Minister, Government of Maharashtra **

Guest of Honor Ms Sridevi Boney Kapoor, The super star, Bollywood

Presidential Address Dr Prathap C Reddy

Executive Chairperson Apollo Hospitals Group

Vote of Thanks Dr K Ganapathy President, Apollo Telemedicine Networking Foundation

1230 -1330 LUNCH, NETWORKING & 'THE SHOWCASE' and the “BAZAAR”

THE BIG LEARNING: PREVENTION OF NEEDLE STICK INJURIES (15 minute session) Session 3

4 SPEAKERS

MODERATOR- Dr Smita Rai, Senior Manager, Apollo Hospitals Bangalore

Moderator- talks about needle stick injuries for a minute

Asks speakers to talk about the same for one minute each and one minute on any two strategies that they feel

should be implemented to prevent needle stick injuries

VOICE OF AUDIENCE

THE BIG LEARNING: WAYS TO SUSTAIN ACCREDITATION STANDARDS Session 4

4 SPEAKERS

TBC: Session is yet to be confirmed; TBD: Session’s topic yet to be decided

Time Session Agenda

MODERATOR- Dr Sahana, Medical Superintendent, Apollo Hospitals Bangalore

Moderator- talks about ways to sustain for a minute

Asks speakers to talk about the same for one minute each and one minute on any two strategies that they feel

should be implemented to sustain

VOICE OF AUDIENCE

SESSION 10

1330 - 1445 THE BREAKOUTS – III (5 Halls)

10 (a)

Innovation Showcase Topic: Innovative technologies for Patient Safety Venue: Aakash Ballroom

Dr Rana Mehta Partner Leader Healthcare PwC India Mr Vivek Kanade Executive Director, Siemens Healthcare Pvt. Ltd. Mr Sudipta Ghosh Partner, PwC India Dr Shravan Subramanyam Managing Director, India and Neighbouring markets, Roche Prof John Cartmill Associate Dean, Clinical, Faculty of Medicine and Health Sciences Colorectal Surgeon

Moderators Mr. Davison P CEO - Karnataka Region, Apollo Hospitals Group Dr. Rana Dasgupta CEO Apollo Gleneagles Hospitals, Kolkata Brig. Arindam Chatterjee* AFMC, Pune

10 (b)

NHS Topic: Quality improvement and patient safety at NHS Venue: Agni Ballroom

Sir David Dalton Chief Executive, National Health Service England

Moderators Ms Vinita Sethi, Vice President - Corporate Affairs, Apollo Hospitals Group

Dr N Santharam* CEO, Breach Candy Hospital, Mumbai

10 (c)

Industry Expert Session Venue: Vayu Ballroom

Dr Randeep Guleria Director, AIIMS HOD, Pulmonary Medicine and Sleep Disorders, AIIMS (TBC)

Dr Khilnani Professor of Pulmonary Medicine & Sleep Disorders, AIIMS Dr Girdhar Gyani Director General, Association of Healthcare Providers (India)

Moderators Dr (Lt Gen) Shiv Kumar Sharma Director Medical Services, Apollo Hospitals Bangalore Ms. Sheela Ketan Vice President, Apollo Cancer Hospital, Chennai Dr Kalyani Sen* Medical Superintendent, MGM Hospital, Vashi

TBC: Session is yet to be confirmed; TBD: Session’s topic yet to be decided

Time Session Agenda Is Quality and patient safety financially sustainable?

10 (d)

The Nursing Masterclass – II Topic: Navigating change – A holistic approach to making Nurses as the custodians of patient safety Venue: Jal Ballroom

Ms. Phalakshi Manjrekar Hinduja Hospital, Mumbai Topic: Healthcare mistakes Ms. Roselind Mathew Regional Nursing Director, Fortis Healthcare, Mumbai Topic: Do what is right - Not what is easy Ms. Belinda Sawant Head – Nursing Services, Saifee Hospital, Mumbai Topic: Be patient with patients who are not patient

Moderators Ms. Prajakta Samir Hindlekar Director Nursing, Breach Candy Hospital Trust, Mumbai Ms. Neha Karle Chief of Nursing Services Lilavati Hospital and Research Centre, Mumbai Ms. Elizabeth David GM- Clinical Nursing and Operations, Sir HN Reliance foundation Hospital, Mumbai Ms. Sneha Vaidya Director Nursing Apollo Hospital Mumbai

10 (e)

ISQua Theme: Evaluation Inspection Accreditation - do they impact safety? Venue: Bhoomi Ballroom

Prof. Cliff Hughes President, ISQua Peter Lachman CEO, ISQua Dr BK Rana Vice Chairperson, ISQua

Moderators Dr. Venkatasalam ADMS, Apollo Hospitals Chennai Dr R K Chaudhury* Medical Superinetendent Bombay Hospital

SESSION 11

1445 - 1600 THE BREAKOUTS – IV (5 Halls)

11 (a)

Malaysian Private Hospital Federation Topic: Learning from the Malaysian Patient Safety Initiatives Venue: Jal Ballroom

Dr Dato Jacob Thomas Group Medical Advisor Sime Darby Healthcare

Malaysia Ms Erin Loyde Group Head of Nursing, Sime Darby Healthcare Malaysia Ms Irene Quah Nursing Development and Quality, Sime Darby Healthcare Malaysia Surveyor, Malaysian Society for Quality in Healthcare

Moderators Dr. Sathyabhama Director Medical Services - Southern Region, Apollo Hospitals Dr Santosh Shetty* COO, Kokilaben Dhirubhai Ambani Hospital, Mumbai Mr Subramanayam CEO, Apollo Hospitals Hyderabad

TBC: Session is yet to be confirmed; TBD: Session’s topic yet to be decided

Time Session Agenda

11 (b)

Leadership and Patient Safety Topic: Quest for Best Embracing a New Leadership Mindset for “Always Safe Care” Venue: Vayu Ballroom

Michael Wagner Executive Director and Chief Teaching Officer, Advisory Board Company

Moderators Mr. Sathynarayan Reddy Head - Projects Apollo Hospitals Group Ms. Sheela Ketan Vice President, Apollo Cancer Hospital, Chennai Dr Nitin Kadam* Director, MGM hospital Navi Mumbai

11 (c)

Singapore Consortium / National University Health System, Singapore Topic: Transforming healthcare: ingraining culture of patient safety Venue: Agni Ballroom

Dr Victor Ong Program Director Senior Consultant Emergency Medicine NUHS Singapore Dr Sandhya Mujumdar Deputy Director Department of Medical Affairs (Clinical Governance), National University Hospital Singapore

Moderators Dr NK Ganguly President, Apollo Hospitals Educational & Research Foundation (AHERF) Dr Rajiv Boudhankar* CEO, The Bhatia General Hospital, Mumbai

11 (d)

Infection Control Theme: Medical Travel and Prevention and Control of Emerging Infectious Diseases Venue: Bhoomi Ballroom

Hospital Infection Society of India Dr. Anuj Sharma Technical Officer - Antimicrobial Resistance; Health Laboratories, WHO Country Office for India Topic: Inter and Intra country Medical travel—infectious diseases epidemiology and requirements of Infection Prevention and control preparedness Dr Rajiv Soman ** HOD, Infectious Diseases, PD Hinduja Hospital, Mumbai Topic: Clinician’s perspective of Brasstacks at ground zero-preventing infections from and during Intra-national and International medical travel Dr. Tim Galekop Advisor for Dispoline Inprev and Director Tigamed Consulting Topic: PPE in Infection Prevention and Control- Bare essential, local availability, appropriate utilization, biomedical waste burden and economics Dr Thiagrajan Baxter Use of single use dialyzers

Moderators

Dr Raman Sardana Consultant, Indraprasatha Apollo Hospital Dr Ratna Rao, Senior Consultant , Apollo Hospital Hyderabad Dr Kailash Sharma** Director (Academics) Tata Memorial Centre Mumbai

TBC: Session is yet to be confirmed; TBD: Session’s topic yet to be decided

Time Session Agenda

11 (e)

Patient Safety from Academic Perspective Topic: Venue: Aakash Ballroom

Speakers Dr. Rajeev Yervadekar Dean, Faculty of Health & Biomedical Sciences, Symbiosis Center of Healthcare, Pune Dr. Abhay Chaudhary* MMC Ms Jayashree Ben* MCI Dr. Abhijat Sheth Chairman, DNB

Moderators Dr Ajay Banarji Director Medical Services, Apollo Gleneagles Hospitals, Kolkata Prof. Vikram Jha President-Education Apollo Hospitals Group Lt Gen Dr. V. Ravishankar* COO Lilavati Hospital, Mumbai

SESSION 12

1605-1620 CREATIVITY LAB – THE BASIS FOR INNOVATION

(Venue: Combined session in all halls) Suresh Lulla – Founder & Mentor, Qimpro Consultants**

1620-1645 VALEDICTORY FUNCTION

PRIZE DISTRIBUTION (Conference Events

Awards)

Ms Lisa Ray** Bollywood actor

THANK YOU NOTE (Organising Committee)

Dr Sanjay Dalsania

1645-1730 REFRESHMENTS, NETWORKING & 'THE SHOWCASE'