AGENDA - Amazon Web Services · Prepared by: L Bentley City Clerk's Office Level of Service Su mmary FY 2008 -FY 2013 ... Services and Training ... substation transformers, complete

AGENDA

GREEN COVE SPRINGS CITY COUNCIL 321 WALNUT STREET, GREEN COVE SPRINGS, FLORIDA

SPECIAL SESSION TUESDAY, SEPTEMBER 4,2012 - 4:30 P.M.

ANYONE WISHING TO ADDRESS THE CITY COUNCIL REGARDING ANY TOPIC ON REQUESTED TO COMPLETE A CARD AVAILABLE AT THE CITY CLERK'S DESK. RESPECTFULLY REQUESTED TO LIMIT THEIR COMMENTS TO THREE (3) MINUTES.

THIS AGENDA IS SPEAKERS ARE

THE CITY COUNCIL PROHIBITS THE USE OF CELL PHONES AND PAGERS WHICH EMIT AN AUDIBLE SOUND DURING ALL MEETINGS WITH THE EXCEPTION OF LAW ENFORCEMENT, FIRE AND RESCUE OR HEALTH CARE PROVIDERS ON CALL. PERSONS IN VIOLATION WILL BE REQUESTED TO LEAVE THE MEETING.

Invocation & Pledge of Allegiance to the Flag

RollCall

COUNCIL BUSINESS

1. Discussion of Proposed FY 2013 General Fund Budget Service levels.

2. Adjournment.

The City Council meets the first and third Tuesday of each month beginning at 7:00 p.m. Meetings are held in City Hall at 321 Walnut Street and audio recordings of the meetings are posted In the City's website at www.greencovesprings.com.

The City may take action on any matter during this meeting, including Items that are not set forth within this agenda.

Minutes of the City Council meetings can be obtained from the City Clerk's office. The minutes are recorded, but are not transcribed verbatim. Persons requiring a verbatim transcript may make arrangements with the City Clerk to duplicate the recordings, or arrange to have a court reporter present at the meeting. The cost of duplication andlor court reporter will be at the eltpense of the requesting party.

Persons who wish to appeal any decision made by the City Council with respect to any matter considered at this meeting will need a record of the proceedings, and for such purpose may need to ensure that a verbatim record of the proceedings is made, which record Includes the testimony and evidence upon which the appeal Is based.

In accordance with Section 286.26, Florida Statutes, persons with disabilities needing special accommodations to participate in this meeting should contact the City Clerk' s office no tater than 5:00 p.m. on the day prior to the meeting.

Eltparte Communications: Oral or written eltchanges (sometimes referred to as lobbying or information gathering) between a Council Member and others, including staff, where there Is a substantive discussion regarding a quasi-judicial decision by the City Council. The exchanges must be disclosed by the City Council so the public may respond to such comments before a vote Is taken.

CITY OF GREEN COVE SPRINGS, FLORIDA STAFF REPORT

FOR MEETING OF SEPTEMBER 4,2012

SUIlJECT: Service Levels FY 2008 to FY 2012

BACKGRO UND: For infonnational purposes, we have enclosed several perfonnance indicators with regards to service levels for various depaltments within the City covering a fiveyear period. This is a first pass and wi ll be refined for future comparison and contrast purposes and uniformity.

We also plan to have informat ion avai lable during the meeting with regards to some of the Council's questions that arose during the last several budget workshops. A recap of topics raised by the Counci l during those sessions included the fo llowing items:

1. Tax exempt parcels 2. Legal services Costs 3. Police services @ Bannerman Center 4. ASACC Cash on Hand 5. Lease terms and rental rates for ASACC 6. Pro Bono Audit for ASACC 7. Pool Operations 8. Cost Allocation Methods 9. Information Technology citywide costs 10. Number and value of Liens 11. Number and location of Foreclosed Properties (See 9/4 Council agenda item on that

subject) 12. Interlocal Agreement for Public Housing Agency 13.lnterlocal Agreement for Building Inspection Services 14. Citywide PTE count for five-year period 15. Council paperless agenda process (conversion is al ready underway) 16. Pension benefits 17. Post-employment benefits

RECOMMENDATION: The enclosure IS provided for informational purposes for the Council during its budget del iberations.

I MOT ION: Receive the information.

SUIlMITTED IlY:

f~ Danielle 1. Iu d

Pagelofl

CITY CLERK

Fiscal Year Regular Special Charter Cmte.

Meetings Meet ings Meetings

2007-2008 2' 27

2008-2009 2S 31

2009-2010 24 23 6

2010-2011 24 23

• 2011-2012 22 12

2012-2013 24 ?

Totals 143 116 6

Average 23.8 19.3 1.0

Year Ordinances Proclamations Resolutions

2007 40 7 23

2008 30 11 37

2009 18 10 27

2010 14 10 40

2011 10 11 33

• 2012 9 14 19

Tot als 121 63 179

Average 20.2 10.5 29.8

Prepared by: L Bentley

City Clerk's Office

Level of Service Su mmary

FY 2008 - FY 2013

City Charter

Ejections Amendments

(2008) N

Seats 1 & 2

N

(2010) Y

Seats 4 & 5 Only

(2011)

Seats 1 & 2 N

Special

Events Ci ty Code Supplements

Assistance Supplement 113 0-17-2005 to 0-24-2007

Provided

Assistance Supplement 114 0-25-2007 to 0-15-2008

Provided

Assistance Supplement #5 0-16-2008 to 0-14-2009

Provided

Assistance Supplement #6 0-15-2009 to 0-08-2010

Provided

Supplement #7 0-09-2010 to 0-09-2012 New

0 N Mem. Day

Mility. App. Day Land Development Regulations (Chapters 86-

110)

(2013) N

Seats 3,4 & 5

4 1

* Through August 21, 2012

Comments / Not es

1/2 Position (Keil Clarke) split between City Clerk / Personnel Director

1/2 Position (Keil Clarke) split between City Clerk / Personnel Director Ended 9/2011. Position now split

between Personnel Director and Asst. City Manager / FInance Director (Shelly Hodges). City Manager's Senior Secretary, Julie CleVinger, has provided assistance with finalization of minutes and

future assistance to be provided as per direction of the City Manager.

• Through August 21, 2012

Page 1 8/30/2012

City Clerk's Office

Level of Service Summary

FY 2008 - FY 2013

Special Assignments, projects, Services and Training

'" Memorial DaV 2012 RiverFest - coordinated activities and events associated with this event - started under previous position of P&Z Director.

'" Military Appreciat ion Day - assisted with coordination of activities and events associated with makeup for Memorial Day Celebration cancelled in May.

'" Tourist Development Council Grant Applications - prepared and submitted for Christmas on Walnut Street and 2013 Memorial Day RiverFest celebrations.

'" Certified Municipal Clerk and Master Municipal Clerk - commenced training for certification with next session in October 2012.

• 2013 Election - preparations underway for calendar, Candidate Booklet Information, Forms, and Maintaining Accurate Records For Absentee Ballot Requests for3

Council Seats (3, 4 and 5).

'" New City Website - coordinated staff research, evaluation of proposals and submittal of recommendation for consultant to develop new City Websi te.

'" Automated Agenda System - researching and analyzing several proposals for recommendation for total automation of City Council, Code Enforcement Magistrate and

P&Z Meet ings - still under review at this time.

'" New iPads - researched and acquired units for City Council use related to future Automated Agenda process.

'" Audio - Visual Improvements for City Council Chambers - research and analysis of proposals for upgrad ing enhancements to public meetings and presentations - still under review at this time.

• Digital Archiving and Documentation Management System - research and analysis of proposals for better access and preservation of publlc records - still under review at

this time.

'" Public Records Management Polley - research and development of policy for future City Council action.

• City Code Supplement 117 - documentation has been submitted to Municipal Code Corporation for preparation of City Code Supplement #7 concerning Ordinance

Revisions and Updated Land Development Regulations to City Code with estimated delivery in 60 to 90 days.

'" City Council Rules of Procedure - researching and preparing recommended policies and procedures for City Council action - still under review by City Manager, City

Attorney and City Clerk with recommendation scheduled for early October 2012.

• City Council Member Services - utilization of City Manager's Senior Secretary, Julie Clevinger to assist with coordination of arrangements for meals related to extended

City Council meetings and with registration, lodging and travel requirements for Council Members attending various Conferences and will contiue as per the direction of

the City Manager.

'" Public Records Requests - not referenced in the above analysis; however, approximately 6 to 7 req uests processed since assuming the position of City Clerk in February.

Prepared by: L Bentley Page 2 8/30/2012

DEVELOPMENT SERVICES

Development Services Department

Level of Service Analysis

FY 200S FY 2009 FY 2010 FY 2011 FY2012 FY 2013 GI5 GIS Mapping GIS Mapping GIS Mapping GIS Mapping - In- GIS Mapping - In- GIS Mapping -In-

(Fu ll time (Fu ll time (Full time House House House

Technician) Technician) Technician)

Building Permits 711 433 5S6 55S 497(AS of S/ 30) Development 30 9 21 4 12 Review

Business Tax 54 51 39 37 40 licenses

(New or Transfers)

Planning $26,720 $19,050 $20,437 $15,065 O-In-house O- In house

Consultant Services Planning Services

programs Consultant - Reynolds Park- Consultant - EAR Visioning - In- Gateway Grant Reynolds Park- Comprehensive Based House Program-In

Comprehensive Plan Amendment Amendments house Plan Amendment Consultant - EAR AII- Star FLUM

Based Amendments

2012 to DEVELOPMENT REVI EW FY 2008 FY 2009 FY 2010 FY 2011 date Special Exception 3 0 0 1 1 Site Development 10 2 12 0 7 Subdivision 3 0 0 1 0 Ma'or Event 1 0 0 0 0 Small Comp Plan 2 1 1 0 0 Rezone 5 2 3 1 1 Tree MitiQation 5 0 3 0 1 Variance 1 3 1 1 1 Large Scale Comp Plan 0 1 1 0 1

TOTAL 30 9 21 4 12

OCT 07-SEPT 08

OCT 07-SEPT 08

o

o

10

28

711

OCT OS-SEPT 09

OCT OS-SEPT 09

o

o

14

11

433

OCT 09-SEPT 10

OCT 09-SEPT 10

o

o

7

25

586

2010-21011

PERMIT

OCT 10-SEPT 11

OCT 1 O-SEPT 11

o

3

3

11

558

2011 - 2012 PERMIT SUMMARY

NEW HOUSES OCT 11-SEPT12

MAGNOLIA POINT: 10

MAGNOLIA WEST: 0 CORE CITY: 3 CONDOS: 0

COMMERCIAL ACTIVITY OCT 11-SEPT12

BUILDING (NEW) 0

OTHER PERMIT ACTIVITY OCT 11-SEPT12

ADDITION - COMMERCIAL 0

ADDITION - RESIDENTIAL 3

REMODEL - COMMERCIAL 6

REMODEL - RESIDENTIAL 8 SCREEN ROOMS: 9 SHIP PROGRAM: 1

SIGNS: 16

POOLS: 3 RE-ROOFING: 52

GARAGE/SHED: 8 OTHER PERMITS: 378

TOTAL PERMITS ISSUED 497

ELECTRIC

Electric Utility Level of Service Information – FY 2006 thru FY 2012

Full staffing compliment of seven (7) employees in 2006

2006 total work orders processed 1397 of which 136 were after hours call outs/OT


North End Voltage Conversion – System voltage conversion and upgrade from 4kv to

13kv of all distribution circuits North to Black Creek defined by the physical

boundaries of Governors Creek, Black Creek and the St Johns river to the east. Approx.

$900k of $2.1 M loan


Harbor Road Substation Conversion / Reconstruction – Retirement of two 23kv/4kv

substation transformers, complete rebuild on existing site and installation of new

23kv/13kv 10mva transformer and new breakers. All work done with underground

feeds, multiple future expansion options including new fiber optic path for

communications network. Multiple configuration pole top tie switches installed with

alternate source feeds for the new substation. New voltage capacity allows us to carry

the entire north end of our service territory on one 13kv feeder out of Harbor Road.

Remainder of 2.1M loan

Overhead 3 Phase 23kv Primary trimmed – since 2008 we have been able to complete

our cycle every year

Overhead 3 Phase 13k Primary trimmed – since 2008 we complete this cycle every

other year

Overhead 3 Phase 4kv Primary trimmed – since 2008 we proactively trim as much as

budget will allow each year, complete this cycle every three years

Overhead Laterals trimmed – since 2008 we proactively trim with city crews when

neighboring work allows or hot spot with our contractor


Staffing reduced by one (1) for six month period while Superintendent out on Medical

leave in 2010… Line crew leader serves in capacity for duration

Chapman Substation – Circuit Tie Switch built in 2009 (allows circuits to be tied outside

of substation, allow us to kill portions of the buss for maintenance), Annual testing of

all equipment on annual schedule as planned, replacement of both 23kv main circuit

breakers scheduled for Winter 2012/2013. Control room building upgrade of HVAC

and roof completed. Replacement of all Substation batteries with new technology and

charging system completed


Staffing reduced by one (1) for six month period while Lineman out on Medical leave in

2010… no substitute for duration

Court House Build – Construction of new underground circuit to feed new Courthouse

facility

Spring Park Upgrades – multiple cabinets and miscellaneous construction to support

ongoing events and promotions

Walgreens – Underground circuit build out to support new business location

Vy-Star – Underground circuit build out to support new bank facility

Vera Francis Hall – multiple pole locations with lighting and distribution panels to

support ongoing events and promotions


Staffing reduced by one (1) for seven month period while Lineman out on Medical

leave in 2011… substitute temporary helper position for two (2) month overlap and

into fiscal year 2012 (lineman takes disability retirement)

Meter Conversion – 100% of our electric meters both residential and commercial are

now converted to solid state ITRON ERT brand. These units are read with hand held

devices which are also challenged to read Neptune ERT protocol out of our water

meter base.

Magnolia Point Underground Upgrades – Have completed upgrade and replacement

of all BUT ONE 1500’ segment of underground cable replacement for 3 phase loop

system in Magnolia Point. Includes all new primary feed to all Clubhouse facilities,

cart barn etc. Replaced cart barn primary transformer

2012 total work orders processed YTD 834 of which 87 were after hours call outs/OT

Staffing increased by one (1) position mid year for “Apprentice Lineman II” position,

vacant Lineman position filled = New authorized employee count now eight (8)

Solid State Meter Upgrade – Fifty (50) solid state meters have been upgraded and

deployed with NIGHTHAWK contact closure and radio modules which allow “cloud

software” access for remote control, reading and status indication for use by Electric

operations and customer service. Another fifty (50) units in 2013

Fault Indicators – Over 25 sets of three phase OVERHEAD fault indicators have been

deployed at strategic locations in our overhead system to expedite troubleshooting

and fault location during outages. Over 25 sets of three phase UNDERGOUND fault

indicators have been deployed in Magnolia Point sectionalizers at strategic locations

to expedite troubleshooting and fault location during outages. .

Energy Cove Circuit Build – Constructed underground circuit radial loop to feed new

AET facility and future build outs along Energy Cove Road

Reynolds Park Circuit Upgrade – Rebuilt and replaced crossarm assemblies on 25

structures feeding Reynolds Park along SR 16 East. Converted circuits on Port side of

the park to underground. Multiple overhead projects to support businesses within the

park ongoing.

Hilltop Substation – PCB contaminated 10mva 13kv/4kv power transformer removed

from service and replaced with padmount configuration – complete Sept 2012

LED Retrofit of Spring Park – Upgrade of all lighting fixtures in Spring Park with

provision to do same along entire Walnut Street Corridor

Public Works 13kv Conversion – IN HOUSE conversion of primary circuit feeding Gum

Street facilities, new pole line and circuit – complete Sept 2012

FINANCE

LEVEl OF SERVICE REPORT FINANCE AND CUSTOMER SERVICE

August 28, 2012

SERVICE LEVEL STA TlSTlCS:

No. Electric Customers No. Water Customers

No. Wastewater Customers No. Solid Waste Customers No. Bids Prepared Avg No. Customers on Cut off list Annually No. Purchase Orders Issued Annually Electronic Meter Work Orders Processed and Input by Finance (electric and water)

Nighthawk Meters Work Orders Processed and Input by Finance Business Tax licenses Issued

Bad Checks Issued and Processed by Finance Dollar Value of Returned Checks Work Orders for Customer Requested Turn On/Ofts, Meter Check Tickets Red Light Camera Violations Weekly Report and Monthly Accounting/Reconciliations Red light Camera Violations (Oct 1 through Aug 13, 2012

POST 1008 PROJECTS ADDED TO WORKLOAD:

Augusta Savage Center (time spent on this has greatly reduced over the past year)

U5DA Loan Application/Police Station Electric Debt Issuance

Water Debt Issuance Sol id Waste Garbage Truck Debt Revised Purchasing Manual Revised Budget Documents for 2013

Developed Fiscal Policies Add itional Accounting for Major Renovations to Gym

Demand Side Management Program

Phone System (t o be completed this month) New Financial Software Program Revisions t o Investment Policy Red light Camera Violations Weekly Report and monthly accounting/reconciliations

Accounting/Tracking Construction Costs for Debt/Sinking Funds

IMPACT OF GRANTS FROM 2008 TO 2011:

COPS Grant

EECBG Grant ODED Grant (AET-Energy Cove Court) FCT Grant (Gustafson's) City Hall Shuttering Grant

Forestry Grant Watershed Grant (Melrose Ave.) Center Street Grant

sheath service level report.xlsx

2008 2012

3,808 .3,816 3,213 3,204 2,996 3,027 2,507 2,529

18 11 6,276 7,020 1,257 1,428

0 5,009 0 49

408 378 25. 200

83,509 50,552 928 1,653

0 S2 0 8"200

1

5:00 PM8/30/20lZ

LEVel OF SERVICE REPORT FINANCE ANO CUSTOMER SERVICE

August 28, 2012

IMPAcrS TO STAFFING LEVELS:

1 Position Added: Management Trainee who does t he purchasing, bids, engineering contract renewa ls, cut off lists, hand les customer issues, supervises Customer Service employees, OSM Program

and does accounting tasks as required Handles contracts for copiers, phones, etc.

Had 3 Meter Readers approx 20 years ago but reduced to 2 since that time. During this period the City has added: All of Magnolia Point, Hickory Knoll, Five Oaks, Roberts St. Housing

area, Cove Subdivision and a number of commercial businesses. Since 2003, 456 electric customers have been added to the system. The addition of the electronic electric meters has reduced this impact on the meter readi ng services provided.

Down One Staff Member in Financial Accounting for 3 Months Reduced staff in the Area of Meter Reading due to Retirement of a Meter Reader-Using an employee f/ W/WW Acting City Manager

Hearing Officer for PHA Program Accounting for DEA and OOJ Overtime Program Accounting/Reports

Reporting Requirements for FROAP and FCT Grants Assist Public Housing with Annual Report transmission to HUD Coordinating with Northeast Flor ida Community Action on unpaid utilitv bills. More active role as Assistant City Manager

2

sheath service level report.xlsx 5:00 PM8/30/2012

PERSONNEL

CITY OF GREEN COVE SPRINGS STATISTICAL DATA - PERSONNEL DEPARTMENTj# OF EMPLOYEES

Personnel Department Statistical Data 2008-2009 2009·2010 2010-2011 20U-2012 ,

, (Incomplete Year) , , # of Department Employees (1) Director (1) Director (1) Director (1) Director , I

(I) PT Clerk (13 hrs./wk.) (1) PT Clerk (13 hrs./wk.) (1) PT Clerk (13 hrs./wk.) i (.5) Clerk Typist

Employment Apps. Received and Processed 129 21S 71S 438 ! I I ,

I Positions Filled From Vacancies/Terminations 7 6 -' 12 10 , ! I Employee Grievances

! 0 1 , 2 0 , i

Employee Separations ; 5 I 7 I 12 I 8

I Worker's Compo Settlements

" 0 ~ 1 I 0 1

~ ,

i , I

liability Lawsuits 0 II 0 2 (ongoing) 2 notifications of intent , , • 1 notification of in tent . I

I

I I • liability Insurance Claims 13 4 15

I 12

i

I Automobile/Heavy Equipment Claims 4 i 0 0 1

I , , Worker's Compensation Claims I 17

1 15 12 7

\ I ~ I I

~

~ I

II

2012-2013 I

(1) Director

(.5) Clerk Typist

I :

I ! :

I

,

i !

Compiled by: C. Hunter

Date: 8/30/2012

CITY OF GREEN COVE SPRINGS STATISTICAL DATA - PERSONNEL DEPARTMENT /# OF EMPLOYEES

# of Employees Statistical Data 2008-2009 2009-2010 2010-2011 2011-2012

Employee Additions/Deletions Police Dept. , Police De pt. , ~ City Manager Dept.

(+1) Police Officer . {HI Police Officer (+0) Positions (+1) Inf. Sys. Analyst • • f inance Dept. , Electric Dept. ,

• (+1) Mngrnt. Trainee (+1) App.Uneman II

I • •

I I I

1 I I ,

I I I I Total Employee Additions/Deletions i .2 .1 I .. .2 •

I I I Total # of Employees 102 ! 103 103 lOS

~ , l ,

I I t ,

, I ! I I

I I

I I I I I I \ -, I - i_ -- . .

2012-2013

, Police Dept.

. (-1) Dispatcher

(-1) Police Officer

Public Works Oept .

(-1) laborer

PW/Elec/Water/WW

(-1) Engineering Tech.

Water/WW De pts.

(-1) Utility Operator II

(-1) Utility Line Mech.

.. I gg

! I

\ , ~ I

~ , ! Compiled by: C. Hunter

Date: 8/30/2012

POLICE

Year

2006

2007

2008

2009

2010

2011

2012

Green Cove Springs Police Department's Yearly Recap

ALL Police Service Calls, Incidents and Events

Total Police Service Calls + / - Per Year

29,023 N/A

28,830 (-193 tails)

29,917 (+1,087 Calls)

28,477 (-1,440 Calls)

27,916 (-561 Calls)

31,521 (+3,605 Calls)

18,584 (7 months, +106 Calls)

Priority I

2:20

2:07

2:36

2:33

2:24

2:38

2:47

Priorjty II

3:29

3:13

3:05

3:00

2:49

3 :10

3:22

Priority III Aye@qe

4 :27 3 :35

3:29 2:56

3 :31 3 :04

3:21 2:58

3:10 2:48

3:14 3.01

3:37 3:16

+/- Per Year

N/A

(-39 seconds)

(+8 seconds)

(-6 seconds)

( -10 seconds)

( + 13 seconds)

( + 15 seconds)

2006 - Eliminated Captains Position, reduced to Lieutenant.

2006 - Annexation of SR17 and SR 16 Intersections and Businesses Northside and Southside.

2006 - Jeff's Excavating Annexation (5 acres)

2007 - Property next to Cove Plaza Annexation (17 acres)

2008 - Annexation ofWIS of SR 17 AET and South (19 acres)

2008 - Commerce Point annexation (68 acres)

2008 - Eliminated a Lieutenant's position.

2008 - Magnolia West Development under Construction (161 acres)

2009 - Received a COPS Grant for an Officer

2009 - Eliminated a Dispatch Position.

2010 - Reynolds Park shuts down Pier and boats relocate to "Muddy" Cove and Mooring Field.

2010 - Annexation of SR17 NIB to Orion Road (3 acres).

2011 - Red-light Safety Program Begins Downtown.

2011 - Red-light Safety Program Begins Harbor Road and SR17

2011 - Red-light Safety Program averaging 1,200 violations per month 2 PIT Officers 55 hours weekly.

2011 - Primary Response for GCSJH and Bannerman Learning Center (488 hours).

2011- Neighborhood Watch SIW Section of City.

2011- Sergeant assigned to Augusta Savage Arts and Community Center.

2012 - Task Force removes 6 derelict boats from "Muddy" Cove, 5 more identified and processed as derelict.

2012 - In the process of developing a Neighborhood Watch in Magnolia Point.

2012 - In the process of developing a Neighborhood Watch Program NIE Section of the City

PUBLIC HOUSING

CITY OF GREEN COVE SPRINGS PUBLIC HOUSING AGENCY

COMPARISON FROM SEPTEMBER 2007 THROUGH SEPTEMBER 2012

LEVEL OF SERVICES REPORT

fY07!08 FYOB/09 FY09/l0

BILLED PORTS 40 40

AppLICATIONS 24 164

ANNUALS 131 120

RELOCATIONS 33 23

INTERIMS 147 126

ISSUED VOUCHERS 67 32

PORTS IN 25 10

PORTS OUT 7 6

NEW CONTRACTS 57 28

THE NUMBER OF CUSTOMERS REQUIRING ASSISTANCE HAS INCREASED

BASED ON THE FOLLOWING REASONS:

ECONOMIC SITUATION

LACK OF EMPLOYMENT

FORECLOSURES

RECENT STORM DAMAGE

FY1O/ll

3. 40

13 28

151 146

18 I.

131 156

54 42

14 34

" • 26 45

FYl1/12 44

185

135

14

146

56

40

13

50

THEREFORE, THE ABOVE FACTORS HAVE CONTRIBUTED TO AN INCREASED NEED FOR SERVICES BElOW:

FOOD STAMPS

MEDICALLY NEEDED

CASH ASSISTANCE

CHILD SUPPORT

CHILD WElFARE

BEHAVIOR HEALTH

WORK SOURCE

HOME PURCHASE

OTHER HOUSING PROGRAMS

ALSO DUE TO THE RElOCATING Of THE FLORIDA DEPARMENT OF HUMAN SERVICE OFFICES TO FLEMING ISLAND

FROM GREEN COVE SPRINGS (LACK OFTRANSPORTATION), AND TO THE CHANGES OF HOW THEY ASSIST THE PUBLIC

(CLIENTS WITH NO ACCESS TO TH E INTERNET), WE ASSISTTHE PUBLIC WITH AS MUCH INFORMATION AS WE HAVE

AVAILABLE.

THE STAFF HAS CHANGED FROM TWO FULL TIME AND TWO PART TIME EMPLOYEES, TO NO PART TI ME AND TWO FULL

TIME EMPLOYEES ONLY.

PUBLIC WORKS

Level of Service Information - FY 2008 and FY 2012 Public Works August 30, 2012

PUBLIC WORKS • Reduced staffing by one (1) laborer in FY 2008 • Now maintain two (2) additional retention ponds • Have added asphalt and drainage maintenance on Energy Cove Ct and in Magnolia West

Subdivision • Have added asphalt and drainage maintenance of approx 1,200 ft of Medinah Lane • Now have additional mandated NPDES stann water requirements that require us to

o now maintain each storm struclure qualterly o increase street sweeping frequency to five times per year on City streets a maintain two stormwater sediment interceptors that are cleaned quarterly

• Have added two mi llings parking lots and one paved parking lot

PARKS DEPARTMENT • Staffing has remained constant • Have added maintenance of the 3.1 acres of new police department property • Have added maintenance of the 137 acres of Gustafson FeT property, approx imately 30

acres of which is cleared and regularl y maintained • Have added two millings parking lots and onc paved parking lot • Have added right-of-way maintenance on Energy Cove Ct and Magnolia West

Subdivision • Have added grounds maintenance at the Augusta Savage Alts and Cultural Center • Have added facili ties mai.ntenance at the Augusta Savage Atts and Cultural Center • Now perform mowing and debris removal for code enforcement properties (4 of which

we received yesterday) • Now board up windows on houses as requested for code enforcement • Have added right-of-way maintenance of approx 1,200 ft of Medinah Lane

EQUIPMENT MAINTENANCE • Staffing and level of service have remained constant

WATER DEPARTMENT • Completed 654 work orders in FY 2008 versus 913 work orders in FY 2012 (to date) • Reduced staffing by one (1) Utility Line Mechanic in FY '2009 whose time was split

between water and wastewater • Continued not to fill an open Plant Operator II position that was open since pre-2003 • 3,2 13 customers in FY 2008 and 3,204 customers in FY 2012 • Constructed a new water plant in 2010 which added three pumps and updated electrical

and electronic controls to be maintained

WASTEWATER DEPARTMENT • Completed 90 work orders in FY 2008 versus 95 work orders in FY 20 12 (to date) • Reduced staffing by one (1) Uti lity Line Mechanic in FY 2009 whose time was split

between water and wastewater

• Continued not to fill an open Plant Operator U position that was open since pre-2003 • 2.996 customers in FY 2008 and 3,027 customers in FY 20 12 • Now have to compl y with TMDL requirements which has resulted in:

o Increased MANUAL operational control of the process at the South WWTP o Increased dai ly monitoring and testing at both WWTPs o Increased monthly and quarterly compliance sampling at both WWTPs

SOLID WASTE DEPARTMENT • Staffing has remained constant • 2.507 customers in FY 2008 and 2.529 customers in FY 2012 • Continue to provide service levels at:

o Twice per week for residential and commercial hand pick-up garbage o Once per week for recycling o Once per week for yard waste

• Now pick up all trash in the ri ght-of-way along the garbage routes • Now clean the restrooms in Spring Park and Vera Francis Ha ll Park on Fridays • Now service trash cans on the City pier on Fridays • Now service trash cans at lhe City Park in front of Magnolia Point twice per week