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Agenda ● Brief ● Our solution ● Our journey: research ● Our journey: testing and prototyping ● Demo ● Next steps
Bills sharing made easy
Splittable
Renters Home Owners
The Brief ● Add bills and split them between
housemates ● Request, make and settle
payments with cash and PayPal
Our Challenge To simplify the payment process between
multiple users, and make it friendly
Our Solution
Engagement through notifications
Our Journey Starts with the competition
Responsive website
Pay with PayPal & cash Cluttered design
Sign in with Facebook only
Glorified calculator Intuitive graphics
Flatmate Survey
72% 12%
Pay via bank transfer Pay via cash
How do you prefer to exchange money with your flatmates?
32% 52%
How many people in your household have a utility bill in their name?
1 person 2 people
66% 34%
How do you usually communicate about the bills with your housemates?
Face to Face Email, Text, Notes on the fridge
In our house we divvy up on the 3rd of every month.
How many people pay the bills in your household?
All my bills are included.
We all get along, we split the bills equally.
Our House
Alpha Realm
Love House
All Inclusiv
e
Alpha Realm
Love House
All Inclusiv
e
50%
25% 25%
Our Flatmates
Mary Zack James
Avoider Alpha Volcano
Light Bulb Moment
Who is the Weakest Link?
Zack is the key
Zack
“I’m busy, I missed your message.”
● Doesn’t seek responsibility ● Avoids shared tasks like
cleaning
● Motivation to pay on time ● Bill payment made simple ● Payment confirmation
We can help
James Mary
● Other people not paying the bills
● Not having enough respect
● Real time payment confirmation
● Clear display of house bills
We can help
We can help
● Flatmates paying me late
● Turnover of flatmates
● To be paid quickly
I don’t like I don’t like
Narrowing the scope
Instant payment
Branded receipts
Notifications that motivates
Won’t Accept bank transfers Notify about new deals Give penalties or points Create a high fidelity site
Will Record payments Send payment request Show payment history Display who owes to who Record paid bills via receipt
What motivates Zack?
All Flatmates on screen
Traffic Lights
Personal Profile
A
B
C
Personal Dashboard
A B C
Dashboard Iteration
Bills timeline
A
B
Bonus Brief
How to represent bill simplification
93% communication is nonverbal The brain
processes images
60,000 times faster than text
alone
Test A Test B
Design it!
Findings
Our solution
Next steps
● Visualising bill simplification ● Processing payments ● Solving scheduling of chores
within a household
Next Steps
Any questions?