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Leicester Shire & Rutland Our Services & Facilities Working with and for older people in Leicester Shire & Rutland For more information please contact us: Age UK Leicester Shire & Rutland Lansdowne House, 113 Princess Road East, Leicester. LE1 7LA Tel: 0116 299 2233 Web: www.ageukleics.org.uk Email: [email protected] Find us on social media: Age UK Leicester Shire&Rutland @ageukleics

Age UK Leicester shire & Rutland

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Leicester Shire & Rutland

Our Services & FacilitiesWorking with and for older people in Leicester Shire & Rutland....................................................................................................................................

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For more information please contact us:Age UK Leicester Shire & RutlandLansdowne House, 113 Princess Road East, Leicester. LE1 7LA

Tel: 0116 299 2233

Web: www.ageukleics.org.uk

Email: [email protected]

Find us on social media: Age UK Leicester Shire&Rutland @ageukleics

We provide an experienced wealth management service and offer specialist advice in a wide range of areas including:

A wealth of expertise on your doorstep

Email: [email protected] Website: www.peterwilcox-sjp.co.uk

PETER WILCOX WEALTH MANAGEMENT

WEALTH MANAGEMENT CONSULTANTS

For further details contact Julie Swaap on:

• Long Term Care planning • Investment planning • Retirement planning • Inheritance Tax planning

Tel: 01509 881982Mob: 07730 566935

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Welcome to Age UK Leicester Shire & Rutland

Introduction

Age UK Leicester Shire & Rutland is a local charity which promotes the wellbeing of older people by helping to make life fulfilling and enjoyable.

We offer a huge amount of free support for older people, their carers and families as well as services for which a competitive rate is charged.

This booklet is designed to introduce you to what we offer and give you details of where you can find out more.

Contents

Information and Advice Leicester Royal Infirmary Information Centre Macmillan Cancer Support & Bereavement Services Residential & Nursing Home Advisory Service

Health & Wellbeing Services Wellbeing Groups Daybreak Community Groups Lunch Clubs

Support in the Community Befriending Home Visits Telephone Befriending Home Care Men in Sheds Loneliness Prescription Service Digital Champions Community Resource Centres Gardening & Handyman Service Age UK Business Directory Get Going Together Local Offices

Where to find us across Leicester Shire & Rutland

Support for Carers Respite Care Dementia Respite Care Activities for early Dementia sufferers Rutland Carers Support Group

How you can help us

Head Office:

Age UK Leicester Shire & RutlandLansdowne House113 Princess Road EastLeicester LE1 7LAt: 0116 299 2233 e: [email protected] w: www.ageukleics.org.uk 

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Information & Advice Services

We provide free, independent and confidential information and advice for people over 50, including practical help, suggesting ways to solve difficulties and giving you the details of others who may be able to help.

We can help you with:• Welfare benefits • Housing and property• Money matters• Family and personal matters• Health and Care• Leisure and social activities• Your rights• Local services …and any other issues that affect your quality of life.

You may access this service by calling our advice line or by making an appointment to meet us at one of our information & advice hubs (see centre pages for locations) or in your home.

Contact: 0116 299 2278 Open: Monday - Friday: 11:00 - 16:00

Leicester Royal Infirmary Information Centre

We have an Information Centre within the Royal Infirmary where hospital patients, their families and carers, and hospital staff can access free information, advice and support. The Information Centre is located on the Ground Floor in the Windsor Building opposite the Discharge Lounge.

Contact: 0116 204 7846 Open: Monday - Friday: 10:00 - 16:00

Macmillan Bereavement Service

As a result of funding from Macmillan Cancer Support we have been able to launch a Bereavement Service.

The new service offers support and encouragement to help older people, who have been bereaved as a result of cancer, to cope with their feelings of loneliness, grief and confusion. It provides an opportunity to talk to someone, who is not connected to the family or friends, and who can give emotional support through home visits and also provide a listening ear.

All individuals are able to access a tailor made package of support, which could include befriending visits, practical help with, for example, paperwork, funeral arrangements or participation in group activities.

Contact: 0116 299 2235 or 07738 820 915 Open: Monday - Wednesday: 11:00 - 16:00

Macmillan Cancer Support Service

In conjunction with Macmillan Cancer Support we are able to offer support to older people who have been affected by cancer.

Working with older people and their carers we can provide:

• support, information and advice at the most appropriate time• help with accessing practical support that will make it possible for the older person to choose to remain in their own home • signposting to other support services

Contact: 0116 223 7370 or 0116 204 6440 Monday - Thursday: 08:30 - 16:30 Friday: 09:30 - 14:30 Residential & Nursing Home Advisory Service

Thinking about or planning a move into residential care for yourself or a loved one can be a worrying time for everyone involved - and if this is your first experience of residential care, finding out all you need to know can be daunting.

Our free, impartial and confidential advisory service can provide advice on a range of issues including: • Choosing a care home • Being assessed by social services• Paying for care• How your property and savings are affected • Entitlement to state benefits whilst in residential care

We can also provide information on alternatives to full time residential care such as sheltered housing, wellbeing groups, respite care, home care and lunch clubs.

Contact: 0116 223 7349 Open: Tuesday - Thursday: 10:00 - 16:00

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Health & Wellbeing Services

Wellbeing Groups Our Wellbeing Groups offer companionship and support for older people with a wide range of abilities and disabilities, including physical frailty, mental health issues and dementia. As well as being able to meet and socialise with friends, our clients benefit from a variety of activities, local excursions and visiting entertainers. We offer refreshments and a hot meal as well as transport to and from the group if required.

We have more than 35 groups in over 21 town and village locations across the county from Uppingham to Moira, Market Harborough to Melton Mowbray, with a dozen locations within Leicester city and its suburbs. We welcome new clients through assessment and referral by social services, as well as those contacting us directly to attend on a self-funding basis.

Please call us for more information and details of groups near you.

Contact: 0116 222 0572 Open: Monday - Friday: 08:30 - 17:00 Daybreak Community Groups Daybreak groups meet in the homes of host carers to suit the needs of older people living in rural locations. These groups offer social activities and a hot meal to clients but in a more intimate setting and within a smaller group.

Currently, we have Daybreak groups in Barwell on Wednesdays and Thursdays and in Sapcote on a Monday. Contact: 0116 222 0572 Open: Monday - Friday: 8:30 - 17:00

Lunch Clubs Lunch clubs offer the chance to socialise and enjoy lunch with friends on a weekly or monthly basis. They are tailored to the needs of clients who are physically active but may be at risk of becoming socially isolated.

We offer a hot meal and can cater for most dietary requirements (e.g. vegetarian, diabetic) as well as any cultural preferences.

Our clubs are held at Earl Shilton, Market Harborough, Oakham, Ryhall, Sapcote, Uppingham, Whissendine and, to meet the needs of our culturally diverse communities, at Birstall, Evington, Loughborough and Thurmaston.

Please call for details of the locations and timings of our lunch clubs.

Contact: 0116 222 0572 Open: Monday - Friday: 08:30 - 17:00

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Support in the Community

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Befriending Home Visits

Our Befriending services support older people who may be lonely or socially isolated and would benefit from a friendly face calling in on a regular basis at a mutually convenient day and time. The schemes are free to use but our funding currently limits the service to Rutland and North West Leicestershire. Older people who live alone in these areas can take advantage of the schemes, whether through a referral from social services, health professionals or at their own request.

Rutland: 01572 770 324 Contact: [email protected]: Monday, Wednesday & Thursday: 09.00 - 15.00

NWL: 01530 833 000Contact: [email protected]: Monday - Thursday: 09:15 - 14:45

Telephone Befriending

Telephone Befriending provides a phone call to older people in their own home for a friendly chat, to check that all is OK and to offer suggestions and contacts for help if required. This free service is provided by a dedicated team of multi-ethnic, bilingual volunteers.

Contact: 0116 222 0569Open: Monday - Friday: 09:30 - 16:00

Home Care

Our Home Care team provides a wide range of help and care to assist clients to maintain their independence in the community and stay living in their own homes. We offer help with all personal care, domestic chores: laundry, ironing, shopping, cleaning, meal preparation, pet care, as well as personal assistance with prescription collection, accompanying clients to appointments, and daytime activities, such as community or individual hobbies, excursions and events, and companionship.

Contact: 0116 299 2266 Open: Monday - Friday: 08:30 - 17:00

Men in Sheds

Our Men’s Shed is a place for men to feel at home and pursue practical interests with a high degree of autonomy. Men in Sheds members share the tools and resources they need to work on projects of their own choosing, at their own pace and in a safe, friendly and inclusive venue. Our Sheds offer a place for skill-sharing and informal learning, individual pursuits and community projects. It’s a place of leisure where men come together to work.

Leicester Shed: 0116 262 9077 Contact: [email protected]

Loughborough Shed: 01509 211 603Contact: [email protected]

Loneliness Prescription Service

Working with local GP’s we support people aged 50+ to overcome loneliness and social isolation issues. Life changing events, such as becoming housebound, bereavement or a change in health or ability to get out and about, can disconnect people from the outside world. The service offers one-to-one support giving people somebody to chat to. We can also provide information of what’s happening in the local area and help people to pursue an interest of their choice. This service is available in Leicester City.

Contact: Yasmin Shaikh on 0116 223 7367 or 07738 821 002Open: Monday - Thursday: 08:30 - 17:00

Digital Champions

Our Digital Champions project helps older people to get online confidently, safely and to benefit from the advantages of digital technology that most of us take for granted. The project will help older people understand why they should get online and show them how.

Contact: 0116 223 7371Open: Monday - Thursday: 09:00 - 17:00

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Support in the Community

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Community Resource Centres (see centre pages for locations & hours)

Our Resource Centres provide a community focal point and a range of services and activities. Located in Earl Shilton, Melton Mowbray and in Leicester at Humberstone Gate and Evington Road, they offer some or all of the following: wellbeing groups, classes and social activities, restaurant, insurance office, information and advice surgeries, computer suite, hairdressing.

Gardening & Handyman Service

It can be difficult to find tradesmen to do small jobs around the house and to be confident that they are competent and their charges are fair. Our DBS (was CRB) checked handymen and gardeners will help you with what you need, when you need it. From hand rails to curtain rails, and decorating to home security as well as mowing, hedge trimming, weeding, pruning and shed painting in the garden. Contact: 0116 299 2254Open: Monday - Friday: 08:30 - 17:00

Age UK Business Directory

The Business Directory has nearly 100 local busi-nesses with whom Age UK staff have met to check they are fully insured, suitably qualified, reference checked and committed to our customer charter. Whether you need a plumber or a solicitor, try our free, searchable, online directory or call our Freephone number and we’ll search for you.

Contact: 0800 599 9435 www.aubdleicestershire.co.ukOpen: Monday - Friday: 08:30 - 17:00

Get Going Together

Get Going Together is a programme to help older people to become more physically active. It is inclusive of older people with health conditions who need gentle or seated exercise but also offers a range of more active classes from walking, dancing and indoor bowls to Tai Chi and Zumba.

We support people over 60 in Leicester City and the districts of Blaby, Oadby and Wigston.

We are also recruiting volunteers to support the work of the project.

Contact: Phillipa Stanbridge on 0116 223 7365 or 07791 086 521Open: Monday, Tuesday, Thursday & Friday: 08:30 - 17:00

Local Offices (see centre pages for locations & hours)

We have local offices in Coalville, Hinckley, Oakham and Uppingham. Staff in these offices arrange, co-ordinate and run a range of activities and support opportunities including information & advice, lunch clubs, social groups, drop-in coffee mornings and exercise classes, such as yoga, tai chi and line dancing. To find out what is available in each area, please contact the local office.

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MARKET BOSWORTH

BARLESTONE

BLABY

LOUGHBOROUGH

COALVILLE

CASTLEDONINGTON

ASHBY DE-LA-ZOUCH

MOIRAMOUNTSORREL

REARSBY

MELTONMOWBRAY

WALTHAM ONTHE WOLDS

BOTTESFORD

OAKHAM EMPINGHAM

UPPINGHAM

FLECKNEY

MARKETHARBOROUGH

LUTTERWORTH

HINCKLEY

BURBAGE

EARL SHILTON

BILLESDON

LEICESTER

BIRSTALL

ANSTEY

3 3 12

2 7 1

SHEPSHED

OADBY

SYSTON

WIGSTON

LOWESBY

WYMONDHAM

SIX HILLS

Where to findus across Leicester Shire& Rutland

Key to servicesInformation & Advice Hubs

Insurance Offices

Resource Centres

Local Offices

Charity Shops / Warehouse

Wellbeing Groups

Men In Sheds

Insurance OfficesAge UK Leicester Shire & RutlandInsurance Services Ltd49 Market Street, Leicester LE1 6DNTelephone: 0116 216 9220Open: 09.30-16.00 week days

Clarence House46 Humberstone Gate,Leicester LE1 3PJTelephone: 0116 216 9220Open: 10.00-12.30 Mon-Wed

Oadby Bookshop68 The Parade, OadbyLeicester LE2 5BFTelephone: 0116 216 9221Open: 09.30-15.30 week days

Hinckley Office56 Castle Street, Hinckley LE10 1DDTelephone: 01455 619519Open: 10.00-12.30 on alternate Thurs.By prior appointment only.

Please contact us for details ofactivities and events specific to your area.

ONVINGTE

S

BRAUNSTONE

UMONT LEYBEA

SPINNEY HILLSARKS P PARKS

ONE

ANSTEY

GLENFIELD

TABIRSTALL

HUMBERST

ARK

STOUGHTON

ONE P AUNSTABR

ARKWESTERN P PARK

VEAAVEGRBEL

USHEY MEADR

ONKNIGHT

ON

SCRAPTOFT

THURMASTON

TMILLTHA

ON

OADBY

ASTTHURC

ABBEY

FOSSE

TEGAATEONEYST

LEICESTERLEICESTERSSTERTEC SSTERELEICESTERC

A6

A46

A563

A50

A563

A563

M1A6

A6030

A47

A563

A607

A426

A5460

A426

A426

A47

A607

A6

A50

A47

A6030

A594

TEONE GA ATEHUMBERST

TONE STREEADSTGL

TAIR STREEHORSEFFAIR STREE

AD EASTPRINCESS RO

.Y SQARLRI INFIRM

TTEL STREEHO

TT STREEARKEM

ON DRIVE N.OUGHTST

ALLCHER MTFLE

ADQUEENS RO

VE CL.MUSGRO

ONE CL.ALDERSTB

TOURW COWILL

.M RDUPPINGHA

RES MONSELLEY

ONELESTYAAY

W NE

G

T

LEICESTERFOREST EAST

WIGSTON PARGLEN PARVAVA

GROBY

ENDERBY

J21

J21a

A563

Information & Advice HubsAge Well Centre113 Princess Road East, Leicester LE1 7LAAdvice Line: 0116 299 2278Email: [email protected]: 11.00-16.00 Mon-Fri

Clarence House Resource Centre46 Humberstone Gate, Leicester LE1 3PJTelephone: 0116 299 2278Email: [email protected]: Clinics operate between 10.00-12.00 on week days by priorappointment only. Appointments to be made on the Advice Line.

Coalville OfficeThe Library, High Street,Coalville LE67 3EATelephone: 01530 833000Email: [email protected]: 10.00-13.00 week days

Hinckley Office56 Castle Street, Hinckley LE10 1DDTelephone: 01455 619519Email: [email protected]: 10.00-13.00 Mon-Thurs

John Storer HouseWards End, LoughboroughLeicestershire LE11 3HATelephone: 01509 211040Open: 09.30-12.00 Tues & Thurs

Leicester Royal InfirmaryGround Floor - Windsor Building opposite discharge lounge Infirmary Square, Leicester LE1 5WW Telephone: 0116 204 7846 Open: 10.00-16:00 Mon-Fri

Resource CentresLansdowne House (Head Office)113 Princess Road East, Leicester LE1 7LATelephone: 0116 299 2233Email: [email protected]: 08:30-17:00 Mon-Thurs, 08:30-16:30 Fri

Clarence House46 Humberstone Gate, Leicester LE1 3PJTelephone: 0116 299 2233email: [email protected]: 08:30-16:00 Mon-Fri, 08:00-14:00 Sat

Gloucester House3 Norman Way, Melton MowbrayLeicestershire LE13 1JETelephone: 01664 410253 / 410108email: [email protected]: 08:30-17:00 Mon-Thurs, 08:30-16:30 Fri

Catherine House2b Stoughton Drive North, EvingtonLeicester LE5 5UBTelephone: 0116 249 8787Email: [email protected]: 08:30-16:00 Mon-Fri

Earl Shilton CentreKings Walk, Earl ShiltonLeicestershire LE9 7NLTelephone: 01455 847666 / 844520Email: [email protected]: 08.30-17.00 Mon-Thurs, 08.30-16.30 Fri

Local OfficesThe LibraryHigh Street, CoalvilleLeicestershire LE67 3EATelephone: 01530 833000Email: [email protected]: 10.00-13.00 week days

Hinckley Office56 Castle Street, Hinckley LE10 1DDTelephone: 01455 619519Email: [email protected]: 10.00-13.00 Mon-Thurs

Office @ Voluntary Action RutlandRutland Volunteer CentreLands End Way, Oakham Rutland LE15 6RBTelephone: 01572 770324Email: [email protected]: 09.00-15.00 Mon, Wed & Thurs

Office @ Age UK Shop13 High Street East, Uppingham Rutland LE15 9PYTelephone: 01572 822171Email: [email protected]: 08.00-14.00 Mon, Thurs & Fri

MARKET BOSWORTH

BARLESTONE

BLABY

LOUGHBOROUGH

COALVILLE

CASTLEDONINGTON

ASHBY DE-LA-ZOUCH

MOIRAMOUNTSORREL

REARSBY

MELTONMOWBRAY

WALTHAM ONTHE WOLDS

BOTTESFORD

OAKHAM EMPINGHAM

UPPINGHAM

FLECKNEY

MARKETHARBOROUGH

LUTTERWORTH

HINCKLEY

BURBAGE

EARL SHILTON

BILLESDON

LEICESTER

BIRSTALL

ANSTEY

3 3 12

2 7 1

SHEPSHED

OADBY

SYSTON

WIGSTON

LOWESBY

WYMONDHAM

SIX HILLS

Where to findus across Leicester Shire& Rutland

Key to servicesInformation & Advice Hubs

Insurance Offices

Resource Centres

Local Offices

Charity Shops / Warehouse

Wellbeing Groups

Men In Sheds

Insurance OfficesAge UK Leicester Shire & RutlandInsurance Services Ltd49 Market Street, Leicester LE1 6DNTelephone: 0116 216 9220Open: 09.30-16.00 week days

Clarence House46 Humberstone Gate,Leicester LE1 3PJTelephone: 0116 216 9220Open: 10.00-12.30 Mon-Wed

Oadby Bookshop68 The Parade, OadbyLeicester LE2 5BFTelephone: 0116 216 9221Open: 09.30-15.30 week days

Hinckley Office56 Castle Street, Hinckley LE10 1DDTelephone: 01455 619519Open: 10.00-12.30 on alternate Thurs.By prior appointment only.

Please contact us for details ofactivities and events specific to your area.

ONVINGTE

S

BRAUNSTONE

UMONT LEYBEA

SPINNEY HILLSARKS P PARKS

ONE

ANSTEY

GLENFIELD

TABIRSTALL

HUMBERST

ARK

STOUGHTON

ONE P AUNSTABR

ARKWESTERN P PARK

VEAAVEGRBEL

USHEY MEADR

ONKNIGHT

ON

SCRAPTOFT

THURMASTON

TMILLTHA

ON

OADBY

ASTTHURC

ABBEY

FOSSE

TEGAATEONEYST

LEICESTERLEICESTERSSTERTEC SSTERELEICESTERC

A6

A46

A563

A50

A563

A563

M1A6

A6030

A47

A563

A607

A426

A5460

A426

A426

A47

A607

A6

A50

A47

A6030

A594

TEONE GA ATEHUMBERST

TONE STREEADSTGL

TAIR STREEHORSEFFAIR STREE

AD EASTPRINCESS RO

.Y SQARLRI INFIRM

TTEL STREEHO

TT STREEARKEM

ON DRIVE N.OUGHTST

ALLCHER MTFLE

ADQUEENS RO

VE CL.MUSGRO

ONE CL.ALDERSTB

TOURW COWILL

.M RDUPPINGHA

RES MONSELLEY

ONELESTYAAY

W NE

G

T

LEICESTERFOREST EAST

WIGSTON PARGLEN PARVAVA

GROBY

ENDERBY

J21

J21a

A563

Information & Advice HubsAge Well Centre113 Princess Road East, Leicester LE1 7LAAdvice Line: 0116 299 2278Email: [email protected]: 11.00-16.00 Mon-Fri

Clarence House Resource Centre46 Humberstone Gate, Leicester LE1 3PJTelephone: 0116 299 2278Email: [email protected]: Clinics operate between 10.00-12.00 on week days by priorappointment only. Appointments to be made on the Advice Line.

Coalville OfficeThe Library, High Street,Coalville LE67 3EATelephone: 01530 833000Email: [email protected]: 10.00-13.00 week days

Hinckley Office56 Castle Street, Hinckley LE10 1DDTelephone: 01455 619519Email: [email protected]: 10.00-13.00 Mon-Thurs

John Storer HouseWards End, LoughboroughLeicestershire LE11 3HATelephone: 01509 211040Open: 09.30-12.00 Tues & Thurs

Leicester Royal InfirmaryGround Floor - Windsor Building opposite discharge lounge Infirmary Square, Leicester LE1 5WW Telephone: 0116 204 7846 Open: 10.00-16:00 Mon-Fri

Resource CentresLansdowne House (Head Office)113 Princess Road East, Leicester LE1 7LATelephone: 0116 299 2233Email: [email protected]: 08:30-17:00 Mon-Thurs, 08:30-16:30 Fri

Clarence House46 Humberstone Gate, Leicester LE1 3PJTelephone: 0116 299 2233email: [email protected]: 08:30-16:00 Mon-Fri, 08:00-14:00 Sat

Gloucester House3 Norman Way, Melton MowbrayLeicestershire LE13 1JETelephone: 01664 410253 / 410108email: [email protected]: 08:30-17:00 Mon-Thurs, 08:30-16:30 Fri

Catherine House2b Stoughton Drive North, EvingtonLeicester LE5 5UBTelephone: 0116 249 8787Email: [email protected]: 08:30-16:00 Mon-Fri

Earl Shilton CentreKings Walk, Earl ShiltonLeicestershire LE9 7NLTelephone: 01455 847666 / 844520Email: [email protected]: 08.30-17.00 Mon-Thurs, 08.30-16.30 Fri

Local OfficesThe LibraryHigh Street, CoalvilleLeicestershire LE67 3EATelephone: 01530 833000Email: [email protected]: 10.00-13.00 week days

Hinckley Office56 Castle Street, Hinckley LE10 1DDTelephone: 01455 619519Email: [email protected]: 10.00-13.00 Mon-Thurs

Office @ Voluntary Action RutlandRutland Volunteer CentreLands End Way, Oakham Rutland LE15 6RBTelephone: 01572 770324Email: [email protected]: 09.00-15.00 Mon, Wed & Thurs

Office @ Age UK Shop13 High Street East, Uppingham Rutland LE15 9PYTelephone: 01572 822171Email: [email protected]: 08.00-14.00 Mon, Thurs & Fri

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Support for Carers

Respite Care

Our Home Care team can give you the few hours you need for yourself, whether it’s to do the shopping, manage personal appointments or just catch up with friends.

All of our Home Care staff members are trained in caring for older people, including dementia sufferers, and are DBS (was CRB) checked.

You can arrange respite care to suit your needs for as long and as frequently as you need. Our visits are guided by your requirements and can include preparation of a meal, tidying and cleaning.

Contact: 0116 299 2266Open: Monday - Friday: 08:30 - 17:00

Dementia Respite Care

Caring for someone with dementia is stressful and demanding and can result in carers becoming socially isolated. Our Respite service provides respite care in the client’s home to allow carers some free time. The service operates between 8am and 11pm, 7 days a week.

Contact: 0116 299 2266 Open: Monday - Friday: 08:30 - 17:00

Activities for early Dementia sufferers

Activities to support those with early dementia and their carers provide an opportunity to meet in an understanding environment which enables relaxed socialising with people who share similar circumstances.

Activities include art, crafts and games sessions and tea dances which are run in the Hinckley and Earl Shilton areas. A Singing Café (not run by Age UK) is also available in Hinckley.

Contact: 01455 619 519Open: Monday - Thursday: 10:00 - 13:00

Rutland Carers Support Group

This group is suitable for anyone who cares for someone with a long-term debilitating illness e.g. M.S, Dementia and Stroke etc. Meeting on the 2nd Monday of the month, the group is held at the Community Rooms at St John and St Anne from 1:30pm - 3pm.

A packed programme of speakers and activities is offered to cater to all tastes, including a lunch trip out.

Contact: Lisa Jackson on 01572 770 324Open: Monday, Wednesday & Thursday: 09:00 - 15:00

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How you can help us…

Donations for our shops We are delighted to accept unwanted clothes, household goods, books and furniture which we can sell in our 24 shops across the city and county. Please drop in small items directly to a shop or resource centre or contact us to arrange collection of larger items.

Contact: 0116 299 2233 Volunteer your time Many services depend on the help of volunteers. We have volunteer opportunities across all of our services and all of our locations. Whether you want to help for an hour a week or three days a week, we work with you to find a role which gives you a rewarding and pleasurable experience.

Contact: 0116 299 2233

Run your own fundraising events Whether it’s a sponsored walk or a sponsored abseil, a coffee morning or a Tae Kwon Do morning, doing an activity you enjoy could also raise funds to support our services.

Contact: 0116 223 7344 or [email protected]

Or you could… • leave a legacy in your will• spend £1 a week on the Age UK lottery• join the Big Knit• recycle toners, ink jets and mobile phones with us• Use the Give a Car scheme• make a regular or one-off financial donation

However you help us, we guarantee to help those most at need in the Leicester Shire and Rutland area by providing the services that older people, their families and carers need.

All funds raised will support the work of Age UK Leicester Shire & Rutland to help vulnerable older people living locally.

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EYE TESTS AT HOMECALL 0116 442 2062TO BOOK YOUR EYE EXAMINATION AT YOUR CONVENIENCE

HOMEHEALTH SERVICES - Your mobile opticians are experts in testing patients eyes in the comfort of their own home.

Call us on 0116 442 2062for further details

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Vista Changes Lives

Vista provides support and services to 6,000 children and adults with sight loss throughout Leicester, Leicestershire and Rutland.

As well as rehabilitation, social groups, befriending and residential services, Vista also provides specialist services for people with learning disabilities, dementia and dual sensory impairment.

We are present in all of the Community Hospitals in Leicestershire and Rutland, including Coalville, Hinckley, Loughborough, Market Harborough, Melton, Oakham, as well as Leicester Royal Infirmary.

For more information on the services we offer call the helpline on 0116 249 8839, email [email protected] or visit www.vistablind.org.uk

The Vista Shop

We know that finding the right daily living aids can make a big difference.

Our shop, 21 Hotel Street, Leicester, is home to a wide variety of daily living and mobility equipment.

From liquid level indicators and talking scales to large button phones, watches and medication aids, our friendly staff will take the time to find the right product for you.

For more information visit: www.vistablind.org.uk/shop or call 0116 249 8800

v Commercial Propertyv Residential Conveyancing

v Family Lawv Wills and Probatev Powers of Attorney

www.geoffreyhill.co.uk

11 Station Road, Hinckley, Leicestershire LE10 1AWTelephone: 01455 637715 | Fax: 01455 631718 | E-mail: [email protected]

J. W. Cruickshank, LL.B. - (Solicitor) Sole PrincipalTracey A. Bailiss - Conveyancing Executive

Regulated by the Solicitors Regulation Authority SRA No. 51183

GEOFFREY HILL & CO.v

SolicitorsCommissioners for Oaths

v

Protect your children

with a Life Interest WillIf you’ve remarried following divorce or bereavement, and have children from your former marriage, a Life Interest Will can protect your children’s inheritance at the same time as ensuring the financial security of your current spouse. If you were to draw up a standard Will leaving everything to your new partner, your assets would become theirs when you died. Then, on their death, those assets are passed on to their beneficiaries – totally depriving your children from a former marriage of any inheritance.However, a ‘Life Interest Will’ allows you to avoid this situation, keeping you in control of where your assets are distributed - for example the family home. If you own the home outright and want to leave it to your children but allow your current partner to live in it after you have died, you can give your partner a life interest in the property. This means that after you die they can live in the property until they die (or remarry if you prefer), at which time it passes to your beneficiaries.The same applies if you jointly own a property with your new spouse. You can give your partner a ‘life interest’ in your share of the property – allowing them to live there after your death but ensuring it passes onto your children from your first marriage when your new partner dies or remarries.For more information on Life Interest Wills, or to book a free initial consultation, call Nadia Faki, Davina Charlton or Annam Nasir now on 01858 445480.

Millers House, Roman Way, Market Harboroughwww.lawson-west.co.uk

Legal expert Lisa Bacon, a Director at Salusbury Harding & Barlow Solicitors, explains how you can plan ahead to avoid unnecessary hassle.

As we get older it’s good to have the peace of mind that comes from knowing that our a�airs are in order. Just a little planning now can avoid hassle and stress later down the line -just when you or your family need it the least. Tings to consider include making sure that a Lasting Power of Attorney and an up-to-date Will are in place.

If there’s a property to sell to enable a move into a care home, then a legal �rm can also take care of the conveyancing. A variety of circumstances can make a Will outdated. �ese include getting married a� er a Will was made (if the Will was not made in contemplation of the marriage), a change in your wishes and a change in the value of your assets. It may also be the case that your Executors are no longer able to ful�l their role.

Experts at Salusbury Harding & Barlow can be named as Executors, should this be required, and this can avoid putting relatives through the stress and con�ict that can so o�en arise from administering a Will.

Salusbury Harding & Barlow advise all clients to make a Lasting Power of Attorney (LPA) in respect of their �nancial a�airs and their health and welfare.

�ese documents allow a nominated person to make a decision on someone’s behalf should they become incapacitated. People o�en overlook health and welfare LPAs. but we strongly urge clients to consider them because they relate to nursing home choice, medical decisions and end of life plans.

Some people �nd it preferable to meet a legal professional in their own home or in a care setting such as a hospital or nursing home, so the �rm’s experts are geared-up for visiting clients throughout Leicestershire and Rutland. Salusbury Harding & Barlow is a family-run practice that has a reputation for putting people �rst, pledging a high level of personal attention along with value for money.

For more information on any of the matters please telepone us on:

0116 262 6052or email us at:

[email protected] you wish to visit us at our Berridge Street

O�ces, please telephone ahead and we can arrange free parking nearby.

Baker and Soars can offer you a simple budget suite through to the very best in luxury

bathrooms at highly competitive prices and a standard of service that has kept us at the

forefront of our industry. For trade we offer our customers the option of both cash and credit

accounts. Our staff are equipped with a wide and extensive depth of knowledge and experience

that can help you and advise you on all your plumbing and bathroom questions. Visit us at the

trade counter, call us or email and we will do our best to assist you with your needs.

Baker and Soars is a company that serves the public and the plumbing industry

as a leading plumber’s merchant based in Leicester and online. With over 70 years of

experience Baker and Soars deliver the highest standard of service and the widest choice

of leading brands at competitive prices, giving you a refreshing experience to match your

budget. From the latest innovations in wet-room technology to the classic and traditional,

we stock and supply an ever growing range of common and hard to find products.

We offer both a supply or supply and install service that includes anything from re-skimming a ceiling to an exten-sion or loft conversion to accommodate your dream bathroom or ensuite.

0116 232 [email protected] - www.bakerandsoars.com

Although we would like to thank all of the sponsors within this folder for their support, neither Age UK Leicester Shire & Rutland or Excell Media can recommend or endorse any services or products that they may supply.

Age UK Leicester Shire & Rutland LimitedRegistered Charity No: 1146649Limited Company No: 7844309

Leicester Shire & Rutland

This brochure was produced by excellmedia • The Barn at Westwinds, Bank Lane, Warton, Preston PR4 1ATTelephone: 08450 707040 • www.excell-media.co.uk • [email protected]

How can we help you?

Information & Advice [Open Monday to Friday, 11:00am - 4:00pm] 0116 299 2278A free and confidential service to assist with issues affecting your quality of life including: finances & welfare benefits; housing & property; leisure activities. Wellbeing Services 0116 222 0572Social support in a community setting including care, entertainment and companionship, with optional transport if required. Home Care 0116 299 2266Assistance with domestic tasks to make living at home that little easier to manage. Services include: food preparation; cleaning & ironing; shopping; collecting prescriptions; personal care; companionship; support with appointments & outings. Handyman & Gardening 0116 299 2254A ‘no job too small’ household maintenance service including: gardening; home security & safety; basic decorating; home maintenance. Respite 0116 299 2266Fully trained Respite Workers offer carers a break from the stress and demands of caring for someone. We also offer dementia respite by workers experienced and trained in dementia care. Befriending Services 0116 299 2233A free service offering a daily or weekly phone call to carers and those who live alone giving the opportunity for a friendly chat which can make all the difference. Home befriending visits are available in NW Leicestershire & Rutland.