& genuine partsApproved service

Marine Jet Power cares for the through life performance of MJP CSU, DRB, Hybrid and Ultrajet Series of marine water jets. Our waterjet technology covers lightweight aluminium axial flow waterjets, heavy duty stainless steel mixed flow waterjets and an extensive range of waterjet control systems.

Marine Jet Power provides support for over 17,000 waterjet units in operation around the world, often in the most arduous of conditions and also in remote locations – and this number continues to grow every week with the launching of new vessels.

With manufacturing and technical headquarters in Europe and regional offices in Asia and America, Marine Jet Power provides support to customers in over 150 countries through a network of appointed distributors and with Marine Jet Power’s own expert team.

service and partswww.marinejetpower.com

Globalwaterjets

Over 17000 4 Distributors, parts, logistics, and servicing 6 Service agreements & cover 8 Extended value and annual check 10 Remote access diagnostics 12 MJP training academy 14 MJP support contact details

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Regional officesService locations

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IntroductionAfter consulting with naval architects, boat builders, owners and operators to select the right waterjet for your application our on-going obligation is to maximise your operating time, reduce your maintenance costs and ensure through-life reliability at top jet performance.

ServiceOur global service team adopt a principle of ‘following the sun, not the clock’ and our mission is to provide a 24/7 response anywhere in the world. From a quick and easy online solution to emergency call-out, it is our aim to have you operational with the minimum of disruption.

Contacts The following teams will be pleased to offer online, on-call, or call-out services...

Marine Jet Power MJP DRB, MJP CSU, MJP Hybrid - Europe/Middle East/Africa

Niklas WidemarkNiklas.widemark@marinejetpower.comTel: +46 70 235 08 05

Marine Jet Power MJP Ultra -Europe/Middle East/Africa

Ian Blayney Ian.Blayney@marinejetpower.comTel: +44 1242 707916

Marine Jet Power MJP DRB, MJP CSU, MJP Hybrid and MJP Ultra - Americas

Jim Campbell jim.campbell@marinejetpower.comTel: 001 614 214 6727

Marine Jet Power MJP DRB, MJP CSU, MJP Hybrid and MJP Ultra - Asia Pacific

Robert MagnussonTel: Mob +65 9641 3142

Distributors

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Local distributors are supported by technical and service staff from Marine Jet Power’s European, Asian and American Regional Offices – technical and support services provided include precise applications engineering at the vessel’s design stage, installation and commissioning, through to service, repairs and maintenance, end-user training and the supply of genuine parts.

Marine Jet Power genuine spare parts are available through our regional offices and appointed regional service agents. We strategically locate spare parts around the world to support our working population of waterjets – this stock includes consumable parts, ancillary items and major components such as machined cast items that might normally be on a long manufacturing lead-time. Our aim is to despatch the same day whether the item is a consumable or major component.

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ServiceCustomised Service CoverThis service is designed around your specific requirements and includes...

• Professional maintenance by MJP experts

• Increased flexibility

• Use of genuine MJP spare parts

• Reduced administration

• Optimum availability.

Marine Jet Power’s Customised Service Concept makes it easy to plan maintenance throughout the lifetime of your waterjet system. Based on comprehensive product knowledge, we will help you to determine the best configuration of preventive maintenance.

Our expert Marine Jet Power technicians perform all maintenance and repair work for you. Manufacturing expertise and ongoing product development ensures optimisation of the whole maintenance program, especially where major overhauls are involved.

The terms and interval of each Marine Jet Power Customised Service Concept is tailored to match your individual requirements. Our global service network is available to provide optimal coverage for your operations plan.

agreementsAs one of the world’s leading suppliers of waterjet propulsion systems, we offer you unique expertise when and wherever you need it.

Our global service network with professional Marine Jet Power engineers is dedicated to keeping your vessels running with optimum performance for many years.

With our Customised Service Concept, Extended Value Concept and Annual Check Concept, Marine Jet Power offer maintained reliability throughout the system’s total lifetime.

Please contact your local Marine Jet Power representative for further information about our service products and start the building of your specific service plan today.

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48 months additional warranty

Marine Jet Power’s Extended Value Concept is a service designed to meet your requirements. It provides peace of mind following the expiration of our standard warranty.

The service is available and valid worldwide and through our global service network, our local experts are capable to respond to your needs quickly and efficiently.

Marine Jet Power’s Extended Value Concept is available for new MJP units and MJP overhauled units.

Each contract is specifically designed to meet your needs based upon annual running hours and environmental conditions.

Performance, efficiency and reliability can be achieved with expert attention.

What’s included?

• Visual inspection of the units

• Test run and leak check

• Diagnostic evaluation and reporting including service recommendations.

Professional check and advice from MJP experts

• Professional check and advice from MJP experts

• Identification of necessary preventive maintenance repairs

• Information on product development and options for performance updates.

• Convenient service available directly from your MJP service location.

Extended valueprogram

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Annualcheck

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Marine Jet Power remote diagnostics provides online service for instant analysis and assistance including...

• Operational support and guidance

• Inspection of onboard systems and interfaces

• Preparation and investigation prior to service visits

• Remote update of onboard systems.

Services• Planned maintenance support

• Optimized spares handling

• Expert support tailored to critical operational mode.

Improved predictability• Prolonged system lifetime

• Quick and efficient overview of hardware status

• Improved maintenance and logistics planning.

Reduced downtime and cost• Reduced operational cost

• Reduced service cost

• Reduced downtime due to improved maintenance planning

• Reduced logistics planning.

Marine Jet Power’s remote diagnostics provides a secure and reliable remote interface to the vessel’s control system enabling experienced engineers to deliver a prompt solution.

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Our training academy is arranged in practical levels...

• System familiarisation with routine inspection and maintenance

• Fault-finding for ‘get me started’ and safe operation

• Routine maintenance and service intervals for a long and reliable working life

• Comprehensive training from familiarisation to complete strip- down, repair or replace parts and re-build.

Training may be on board your vessel, in the factory or any of our five regional offices. We understand that in military and security applications and in remote regions, access for our engineers is not always possible – so, to protect your waterjet, we offer a full on board training package and factory-based training to ensure your own service personnel are fully competent in all service and repair tasks.

Marine Jet Power’s in-house training facilities are equipped with waterjets, and electronics systems for a hands-on learning experience.

• In-house training program benefits

• Professional and innovative instruction

• Enjoyable learning in a pleasant environment

• Team-learning

• Qualifications for success.

On-site training programOur on-site training program can be carried out in remote locations or where high security with personnel restrictions are in place. Full and comprehensive training programs can be tailored to your requirements from quick troubleshooting through to full service and maintenance and complete rebuild.

academyTraining

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Regional offices

Service locations

There is a marked difference in performance, reliability and durability of genuine parts.

Marine Jet Power continually seeks to improve the performance characteristics of its full range of waterjets and as improvements are identified they are built into the latest production and our genuine parts catalogue.

Marine Jet Power Inc.6740 Commerce Court DriveColumbus, OH 43004, USAPhone : +1 (614) 759-9000

Marine Jet Power (Italy)Via Marco Polo 127/1255049 Viareggio (LU)Phone : +39 (584) 407 057

Marine Jet Power Pte Ltd3 International Business Park#04-27 Nordic European CentreSingapore 609927Phone : +65 9641 3142

Marine Jet Power ABHansellisgatan 6, SE 754 50 UppsalaSWEDENPhone: +46 (0) 10 165 10 00

Marine Jet Power LimitedUpperfield RoadCheltenham GL51 9NYUnited KingdomPhone; +44 1242 707 916

Global Service AgentsService Locations Please visit the website for full contact details

after sales

Marine Jet Power ABHansellisgatan 6, SE 754 50 UppsalaSWEDENPhone: +46 (0) 10 165 10 00

Marine Jet Power LimitedUpperfield RoadCheltenham GL51 9NYUnited KingdomPhone; +44 1242 707 916

Marine Jet Power Inc.6740 Commerce Court DriveColumbus, OH 43004, USAPhone : +1 (614) 759-9000

www.marinejetpower.com