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A Football Club Is Something Else Than Sport
6/6/2012
Dusseldorf Consultants
1
Dusseldorf Consultants:
• Sarah, Sezgin, Svenja Vitus
Presen;ng To:
• Mr. Longuepee
Agenda
Mandate
• Revenue Streams • Challenges to overcome • Market opportuni;es
Analysis
• New Assets • Pricing • Distribu;on • Marke;ng
Strategy
• Ac;on Plan • Risks and Con;ngencies
Recommenda;on
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Dusseldorf Consultants
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Situa;on Strategy Implementa;on
Key Issues and Mandate
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Ø Shor7erm: How to fill empty stadium? Ø Longterm: How to become one of the most valuable sports
clubs in Europe?
How to become one of the best Clubs in Europe?
How to boost revenues?
Clubs Brand Equity
Revenues
Situa;on Strategy Implementa;on
Recommenda?on
6/6/2012
Dusseldorf Consultants
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Raise Investments In Assets, Including New player And Stadium Equipment, While Increasing Marke;ng
Ac;vi;es In Order To Become On Of The Best Football Clubs In Europe
Situa;on Strategy Implementa;on
Agenda
Mandate
• Revenue Streams • Challenges to overcome • Market opportuni;es
Analysis
• New Assets • Pricing • Distribu;on • Marke;ng
Strategy
• Ac;on Plan • Risks and Con;ngencies
Recommenda;on
6/6/2012
Dusseldorf Consultants
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Situa;on Strategy Implementa;on
Departments in the Business Model of PSG
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Ticke;ng Merchandising Marke;ng Opera;ons and Interna;onal Development
Sponsorship Hospitality and Events
Longuepee
SportFive
Situa;on Strategy Implementa;on
Market Opportuni?es and Core Competencies
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Dusseldorf Consultants
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Ø Try to a7ract new fans by developing core competencies
• 10 Million inhabitants as poten;al fans • Big soccer community in Europe
Market Opportuni;es
• Good trainer: Carlo Ancello; • Renova;on of the stadium • Good players
Core Competencies
Situa;on Strategy Implementa;on
Market Opportuni?es and Core Competencies
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Ø Try to a7ract new fans by developing core competencies
• Hooligans • Weak in tournamens • Empty stadium
Challenges to overcome
Situa;on Strategy Implementa;on
AGendance of the stadium
• Stadium capacity: 47.000 • AXendance average: 29.317
• Goal: Increase season ;ckets from 30.000 to 40.000
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Ø Annual growthrate declined by 4 %, so how to boost Pcket sales?
Situa;on Strategy Implementa;on
Revenue Stream
• Commercials • Ticke;ng income inclusive Match Day Revenues • Sponsorship and adver;sement deals • Broadcas;ng • Profit in transfer markets
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Ø Match Day revenues raise with the number of turnoments played Ø Goal: Win in the stadium and be successful in Europe
Situa;on Strategy Implementa;on
Total Costs 2011)2012
• Wages: 78 Million • Offset of players: -‐10 Million • Social secruty contribu;on: 44,2 Million • Excep;onal costs: 10 Million • Excep;onal Financial: 28 Million
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Ø Cost are all in all 170,2 Million
Situa;on Strategy Implementa;on
Broadcas?ng Model
Equally, 50%
League performace, 30%
No. of Broadcasts, 20%
EUR
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Ø Low Margin To Increase Variable Revenues
Situa;on Strategy Implementa;on
Commercials
• Kit • Shirt • Back
• Stadium
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Ø High Margin To Increase Revenues
EUR 45mn
Situa;on Strategy Implementa;on
Transfer Funds
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Ø Variable Revenues Ø But Currently Higher Spendings
Purchases
Sales
Net Income
Situa;on Strategy Implementa;on
Available Variable Revenue Sources
• Ticke;ng • Commercial • Sponsorship • Broadcas;ng
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Situa;on Strategy Implementa;on
Agenda
Mandate
• Revenue Streams • Challenges to overcome • Market opportuni;es
Analysis
• New Assets • Pricing • Distribu;on • Marke;ng
Strategy
• Ac;on Plan • Risks and Con;ngencies
Recommenda;on
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Situa;on Strategy Implementa;on
A football club includes a whole business cycle which has to be tackled short-‐term in order to build a brand!
Brand
AXendance Revenue
Success in Sport
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Ø Tackle short-‐term issues first!
Situa;on Strategy Implementa;on
Possible op?ons for build a long-‐term brand!
Strategic level • Club’s brand iden;ty
Opera;onal level • Assets • Pricing • Distribu;on • Marke;ng
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Situa;on Strategy Implementa;on
Possible op?ons for build a long-‐term brand!
Strategic level • Club’s brand iden;ty
Opera;onal level • Assets • Pricing • Distribu;on • Marke;ng
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Situa;on Strategy Implementa;on
Possible op?ons to tackle short-‐term issue in order to achieve long-‐term brand!
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Invest in new assets
Pricing of ;ckets
Distribu;on
Marke;ng
Situa;on Strategy Implementa;on
Possible op?ons to tackle short-‐term issue in order to achieve long-‐term brand!
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Invest in new assets
Pricing of ;ckets
Distribu;on
New world-‐class player New equipment within the stadium
Invest in the stadium
Marke;ng
Situa;on Strategy Implementa;on
Possible op?ons to tackle short-‐term issue in order to achieve long-‐term brand!
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Invest in new assets
Pricing of ;ckets
Distribu;on
Lower the prices to aXract more people Higher the prices to signal premium-‐class
Marke;ng
Situa;on Strategy Implementa;on
Possible op?ons to tackle short-‐term issue in order to achieve long-‐term brand!
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Invest in new assets
Pricing of ;ckets
Distribu;on
Parc selling Access to ;ckets
Marke;ng
Situa;on Strategy Implementa;on
Possible op?ons to tackle short-‐term issue in order to achieve long-‐term brand!
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Invest in new assets
Pricing of ;ckets
Distribu;on
Increase spending Build up brand through sponsors and new
aXrac;ve ;cket models
Marke;ng
Situa;on Strategy Implementa;on
Important weighted criteria for decision-‐finding
Brand awareness, 50%
Revenue, 30%
Feasibility, 20%
Criteria
Brand awareness Revenue Feasibility
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Criteria DescripPon
Brand awareness Reputa;on, Sophis;cated
Revenue
Tickets, Commercials, Sponsorships, Broadcas;ng
Feasibility Ability to implement
Situa;on Strategy Implementa;on
Evalua?on of alterna?ves with weighted criteria!
Invest in new assets
Pricing lower
Pricing higher DistribuPon MarkePng
Brand awareness
Revenue
Feasibility
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Ø
Situa;on Strategy Implementa;on
Invest in new assets
Pricing lower
Pricing higher DistribuPon MarkePng
Brand awareness
Revenue
Feasibility
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Ø InvesPng in new assets including equipment and new players while doing more markePng!
Situa;on Strategy Implementa;on
Measures are tackling current issues and are building a brand!
Brand
AXendance Revenue
Success in Sport
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Ø Fast and detailed implementaPon is needed!
Increasing marke;ng ac;vi;es
Inves;ng in new equipment and players
Situa;on Strategy Implementa;on
Agenda
Mandate
• Revenue Streams • Challenges to overcome • Market opportuni;es
Analysis
• New Assets • Pricing • Distribu;on • Marke;ng
Strategy
• Ac;on Plan • Risks and Con;ngencies
Recommenda;on
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Dusseldorf Consultants
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Situa;on Strategy Implementa;on
Implementa?on Plan
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Boost Revenues Establish Brand Iden;ty
Increase AXendance & Fill Empty Stadium
Situa;on Strategy Implementa;on
Increase The Ticket Sales During The Next 6 Weeks to Fill The Stadium
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Ø Start To Win Long-‐Term Customers With Season-‐Tickets By Increasing MarkePng Efforts
Buying Op;on 2 Times in Season
1. Before Start 2. Mid-‐Season
Season-‐Tickets Buying Op;on
Whole Season
Before every Game
Single-‐Tickets
Situa;on Strategy Implementa;on
Introduce An AGrac?ve Ticket Model For The Next 6 Weeks To AGract Fans
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Ø Try To Make A Season Ticket An A7racPve Opportunity for As Many Fans As Possible
Familiy Tickets
Children under the age of 12 go free
2 adults have to come with children
Tickets are connected to name
Group Tickets
Buy 4 Tickets and get 1 Ticket extra
Inform a Friend
Get a 20% Discount For Buying a New
Ticket
Former Customer Receives 10%
Situa;on Strategy Implementa;on
Boost Revenues On Match Day Through AGrac?ve Offerings For Fans
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High Price Elas;city – Spend more on Food
Make Tickets More AXrac;ve
Reduce Prices For Food & Drinks
Situa;on Strategy Implementa;on
Build An Outstanding Brand Iden?ty
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Ø Become More Successful In The League And Achieve A7endance, Boost Revenues and Establish Strong Brand IdenPty
Hire New Players And Sign Contracts With 3 Top Players During The Next 5 Years
• Establish a 5 Head Team To Screen The Player Market • Evaluate Needed Posi;ons • Conduct Mee;ngs With Player Managers • Sign Contracts • EUR 40mn – 50mn per Player
Situa;on Strategy Implementa;on
Establish a Strong Security Concept For The Stadium To Respond To Specter Of Hooligan
• More Strict Controls at Entrance • Bag and Body Scans • Cameras Ø Hire a Security Company Ø 200 People at Hooligans Curves Ø 50 Througout Other Areas
Ø Helpout Family of dead supporter
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Situa;on Strategy Implementa;on
Commercials
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EUR 45mn EUR 60mn
LVMH + EUR 3mn
+ EUR 15mn
Situa;on Strategy Implementa;on
Risks & Con?ngencies
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Moderate Concern
Moderate Concern
Serious Concern
LiXle Concern
Impact
Probability
No Acceptance in Fan Culture
Dependence On Al-‐Thani
Lack Of Compe;;ve Success
Hooliganism
Situa;on Strategy Implementa;on
Ac?on Plan
6 Weeks 5 Years
Brand IdenPty Through MarkePng
Revenues
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New Sponsor 3 New Top Players Security
Concept
AXrac;ve Ticket Models
Reduce Costs For Food And
Drinks
Situa;on Strategy Implementa;on
Key Issues and Mandate
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Ø Shor7erm: How to fill empty stadium? Ø Longterm: How to become one of the most valuable sports clubs in Europe?
How to become one of the best Clubs in Europe?
How to boost revenues?
Clubs Brand Equity
Revenues
Thank You!
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Dusseldorf Consultants
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