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AFFIDAVIT OF CURTIS L. HOPFINGERTABLE OF CONTENTS
iii
SUBJECT PARAGRAPH(S)
PROFESSIONAL EXPERIENCE 3
PURPOSE OF AFFIDAVIT 4–8
IMPLEMENTATION OF THE 1996 ACT 9–14
GENERAL PRICING PRINCIPLES 15–35
RECIPROCAL COMPENSATION 36-42
BONAFIDE REQUEST PROCESS 43-51
RESALE 52-54
Promotions 55-59
UNBUNDLED SWITCHING 60-61
COLLOCATION 62-65
Current Status 66-67
Caged Physical Collocation 68
Cageless Physical Collocation 69
Other Forms of Physical Collocation 70-71
Shared Cage Physical Collocation 72-73
Microwave Collocation 74-75
Adjacent Structure Collocation 76-77
Virtual Collocation 78-80
CLEC Equipment 81-85
Handbook Issues 86-92
Central Office Space Management 93-109
Provisioning 110-121
AFFIDAVIT OF CURTIS L. HOPFINGERTABLE OF CONTENTS
iv
SUBJECT PARAGRAPH(S)
Security 122-129
Collocation Summary 130
CHECKLIST ITEM (II) ACCESS TO NETWORK ELEMENTSON AN UNBUNDLED BASIS
131-134
UNE Combinations 135-140
RIGHT TO USE 141-142
WHITE PAGES LISTINGS 142-152
HIGHER BANDWIDTH – OPTICAL LEVELS 153
DISPUTE RESOLUTION PROCESS 154
CONCLUSION 155
AFFIDAVIT OF CURTIS L. HOPFINGERTABLE OF ATTACHMENTS
iii
DescriptionAffidavitReference
A Checklist Provisioning Status ¶14B Summary of Unbundled Network Elements
Recurring Prices¶19
C Schedule Cal.P.U.C 175-T Section 16 ¶20,¶68,¶74
D FCC 128 Section 16 ¶20,¶74,¶78,¶84
E Proposed Collocation Tariffs ¶20,¶70,¶106,¶107,¶108,¶109,¶113,¶118,
¶121F Memorandum From Chris Boyer Dated March
15, 1999 Re: CLEC Access to AINFunctionality
¶28
G Accessible Letter CLECC 99-093 dated March24, 1999 – Coordinated Cuts Regarding UNELoop and/or Number Portability
¶29
H Accessible Letter CLECC 99-136 dated April27, 1999 – Bona Fide (BFR) Process andGenerally Available Generic Appendices
¶44
I CLEC Handbook Section 6.0 – Bona FideRequest Process[PB Proprietary]
¶44,¶49
J Intentionally Left BlankK Public Version of CPUC Report of BFRs ¶47,¶48L CPUC Report of BFRs
[Third Party Proprietary]¶47,¶48
M Matrix of Interconnection AgreementLanguage on INER/BFR
¶49
N Accessible Letter CLECC 99-179 dated May18, 1999 – Adjacent Location Method forAccessing Unbundled Network Elements(UNEs)
¶50
O Generic Appendix UNE[PB Proprietary]
¶50,¶132,¶133
P Interim Recurring UNE Generic Rates Sheet(dated March 29, 1999)[PB Proprietary]
¶50
Q Interim Recurring UNE Generic Rates Sheet(dated April 15, 1999)
¶50
AFFIDAVIT OF CURTIS L. HOPFINGERTABLE OF ATTACHMENTS
iv
DescriptionAffidavitReference
[PB Proprietary]R Matrix Approved CPCN Applications ¶54S Advice Letters and Memorandum Notices on
Promotional Offerings¶55
T Intentionally Left BlankU Intentionally Left BlankV Intentionally Left BlankW Matrix of Promotional Offerings Filed
On/After October 5, 1998 IncludingMemorandum Notices[PB Proprietary]
¶59
X Accessible Letter CLECC 99-155 dated May6, 1999 – Notification of Update to theGeneric Contract Language Pertaining toBilling Terminating Unbundled (UNE) LocalSwitching
¶60
Y Page 8, MCI ICA ¶60Z Letter from Pacific Bell to CLEC dated
March 19, 1999 [Third party Proprietary]¶61
AA Follow-up Letter from Pacific Bell to CLECdated June 4, 1999 [Third PartyProprietary]
¶61
BB Accessible Letter CLECC 99-200 dated May28, 1999 – Notification of ApplicationProcess for Cageless Collocation
¶22,¶69
CC Accessible Letter CLECC 99-079 dated March15, 1999 Notification of AlternativePhysical Collocation Arrangements
¶70
DD Accessible Letter CLECC 99-249 dated July12, 1999 – Revised Physical CollocationRequest Form
¶67
EE Accessible Letter CLECC 99-247 dated July12, 1999 – Notification of Pacific Bell’sCollocation Operations Forum in California
¶66
FF Intentionally Left BlankGG Interconnector’s Collocation Service
Handbook Issue 3.4, June 1999 Section1.10.1[PB Proprietary]
¶84
HH Interconnector’s Collocation ServiceHandbook Issue 3.4, June 1999 Section
¶87
AFFIDAVIT OF CURTIS L. HOPFINGERTABLE OF ATTACHMENTS
v
DescriptionAffidavitReference
1.1.2[PB Proprietary]
II Accessible Letter CLECC 99-073 dated March12, 1999 – Collocation Survey
¶88
JJ CLEC Handbook Collocation Web Survey ¶88KK Accessible Letter CLECC 98-084 dated
September 16, 1998 – Enhanced InternetWebsite Handbook
¶89
LL “What’s New” Page of CLEC Handbook Website[PB Proprietary]
¶90
MM Interconnector’s Collocation ServiceHandbook Issue 3.3, March 1999 Summary ofChanges to Interconnector’s CollocationService Handbook
¶90
NN Interconnector’s Collocation ServiceHandbook Issue 3.3, March 1999 SamplePages
¶91
OO Matrix of Accessible Letters ¶92PP Accessible Letter CLECC 99-225, dated June
18, 1999 – Collocation Space AvailabilityReport
¶94
QQ Accessible Letters (9) various dates –Notification of Denied Central Offices forCollocation Space
¶95
RR Revised Collocation TariffsJuly 9, 1999 Ver.
¶21,¶71,¶73,¶76,¶76,¶81,¶83,¶85,¶94,¶96,
¶102,¶113,¶114,¶115,¶116,¶122,¶123,¶124,¶125,¶126,¶127,¶128,
¶129,SS Interconnector’s Collocation Service
Handbook Issue 3.4, June 1999 Section 3.8[PB Proprietary]
¶97
TT Accessible Letter CLECC 98-071 datedAugust 18, 1999 – Collocation SpaceReservation
¶98
AFFIDAVIT OF CURTIS L. HOPFINGERTABLE OF ATTACHMENTS
vi
DescriptionAffidavitReference
UU Intentionally Left Blank ¶99VV Interconnector’s Collocation Service
Handbook Issue 3.4, June 1999 Section3.4.1[PB Proprietary]
¶100
WW Floor Plan Showing ADSL EquipmentSubmitted to CPUC February 26, 1999.
¶104
XX Matrix of Denied Central Offices Inspectedby CLEC Representatives[Third Party Proprietary]
¶105
YY Example of Package Provided to CLEC Priorto Walkthrough [PB Proprietary]
¶105
ZZ Accessible Letter CLECC 99-205 dated June1, 1999 – Notification of NonrefundableDeposit for Space Reservation
¶101
AAA Interconnector’s Collocation ServiceHandbook Issue 3.4, June 1999 Section 3.5[PB Proprietary}
¶101
BBB Accessible Letter CLECC 99-081 dated March15, 1999 – Collocation 60% SpaceUtilization
¶106
CCC Interconnector’s Collocation ServiceHandbook Issue 3.4, June 1999 Section 3.3[PB Proprietary]
¶106
DDD Interconnector’s Collocation ServiceHandbook Issue 3.4, June 1999 Section 1.5[PB Proprietary]
¶73
EEE Accessible Letter CLECC 99-077 dated March15, 1999 – Sub-Leasing of CollocationSpace in Central Office
¶107
FFF Interconnector’s Collocation ServiceHandbook Issue 3.4, June 1999 Section 9.5[PB Proprietary]
¶107
GGG Interconnector’s Collocation ServiceHandbook Issue 3.3, March 1999 Section1.5, 1.5.1, and 3.3[PB Proprietary]
¶69,¶70
HHH Interconnector’s Collocation ServiceHandbook Issue 3.4, June 1999 Section 3.11[PB Proprietary]
¶108
III Interconnector’s Collocation Service ¶71
AFFIDAVIT OF CURTIS L. HOPFINGERTABLE OF ATTACHMENTS
vii
DescriptionAffidavitReference
Handbook Issue 3.4, June 1999 Section 1.4,1.4.1, 1.5[PB Proprietary]
JJJ Accessible Letter CLECC 99-085 dated March18, 1999 – Refund of Nonrecurring Chargesfor Occupied Cages Surrendered
¶109
KKK Interconnector’s Collocation ServiceHandbook Issue 3.4, June 1999 Section 9.10[PB Proprietary]
¶109
LLL Brooks Fiber, MGC Communication and AT&TAdvice Letters for Remote Switch Module(RSM) Arrangements
¶84
MMM 271 Results for Collocation Cage andAugment Jobs with Due Dates in January1999 [Third-party Proprietary]
¶111
NNN Memo from A. Wiedenmann dated March 1,1999 Re: Collocation Job StatusNotification Form
¶112
OOO Pacific Bell Collocation DelayNotification and Status Report Form Letter
¶112
PPP Accessible Letter CLECC 99-078 dated March15, 1999 – Notification of Interval forCage-to-Cage Connections BetweenCollocation Cages
¶113
QQQ Interconnector’s Collocation ServiceHandbook Issue 3.4, June 1999 Section1.9.2[PB Proprietary]
¶113
RRR Intentionally Left BlankSSS Generic Appendix Collocation (Ver. 7.9.99) ¶117TTT Accessible Letter CLECC 99-071 dated March
12, 1999 – Acceptance of Surety Bonds forCollocation
¶118
UUU Interconnector’s Collocation ServiceHandbook Issue 3.4, June 1999 Section 9.4and 9.4.1.[PB Proprietary]
¶118
VVV Intentionally Left BlankWWW Accessible Letter CLECC 99-126 dated April
13, 1999 – Notification of Proposal toShorten Prioritization Process Timeframes
¶120
AFFIDAVIT OF CURTIS L. HOPFINGERTABLE OF ATTACHMENTS
viii
DescriptionAffidavitReference
XXX Accessible Letter CLECC 99-184 dated May20, 1999 – Notification of Time Intervalsfor the Prioritization Process
¶120
YYY Accessible Letter CLECC 99-092 dated March24, 1999 – Notification of ContiguousCollocation Cage Policy
¶121
ZZZ Interconnector’s Collocation ServiceHandbook Issue 3.4, June 1999 Section 9.3– Application for Two or More ContiguousCages[PB Proprietary]
¶121
AAAA Intentionally Left BlankBBBB Accessible Letter CLECC 99-166 dated May
12, 1999 – UNE Third-Party Software Right-To-Use (RTU) Requirement
¶141
CCCC Accessible Letter CLECC 99-237 dated June30, 1999 – Notification of Revisions tothe UNE Third-Party Software Right-To-use(RTU)
¶141
DDDD CLEC Handbook Section 2.1 IntellectualProperty: Right-To-Use (RTU) [PBProprietary]
¶141
EEEE Generic Appendix NCS – Network CombinationService
¶137
FFFF Customer Care Pages San Gabriel ValleyWhite Pages
¶149
GGGG Accessible Letter CLECC 99-163 dated May11, 1999 – Notification of SynchronousOptical Network (SONET) UnbundledDedicated Transport (UDT) OC3-OC12
¶153
1
AFFIDAVIT OF CURTIS L. HOPFINGER
1. My name is Curtis L. Hopfinger. My business address is
Four Bell Plaza, Room 1322, Dallas, Texas 75202. My title
is Director-Industry Markets for SBC Telecommunications,
Inc. SBC Telecommunications Inc. is a first tier
subsidiary of SBC, whose primary function is to provide
management services and support to Pacific Bell
(“Pacific”), Southern New England Telephone, Southwestern
Bell Telephone Co., and Nevada Bell.
2. As Director-Industry Markets, my current responsibilities
include representing Pacific wholesale marketing positions
to regulatory bodies and other external stakeholders. The
wholesale marketing group’s primary responsibilities are to
develop the wholesale marketing opportunities for Pacific,
to negotiate local interconnection agreements with
Competitive Local Exchange Carriers (“CLECs”), to
participate in state arbitration proceedings where
agreements cannot be reached on all issues, to comply with
the Telecommunications Act of 1996 (“the Act” or “FTA”) and
federal and state laws concerning the implementation of
increased local exchange service competition.
PROFESSIONAL EXPERIENCE
3. I began my career with Southwestern Bell Telephone Company
(“SWBT”) in 1970. From that time to 1978, I served mainly
in positions and locations dealing with various aspects of
2
business office line operations. My responsibilities
included serving small and large business customers. From
1978 to 1979, I was responsible for coordination with
independent telephone companies in the state of Missouri.
In this capacity I supervised the ordering and provisioning
of interconnection facilities and other jointly provided
services between SWBT and the independent telephone
companies in the state. In 1979, I was appointed Area
Manager Rate Administration responsible for the tariffing
and pricing of products and services provided by SWBT in
Missouri. From 1986 through 1990, I held positions dealing
with docket coordination with the Missouri Public Service
Commission and analyzing legislative issues in the state of
Missouri. In 1990, I was appointed District Manager Rate
Administration responsible for the development and
implementation of regulatory policy as well as the
development of pricing, terms and conditions for SWBT’s
five-state area. From 1990 through 1993, I also worked in
the company’s cost study organization and additionally held
a temporary position in the company’s directory compliance
organization. In 1993, I was appointed District Manager-
Regulatory in Texas where I coordinated and worked with the
Texas Public Utility Commission. I accepted my current
position as Director Industry Markets on August 1, 1997. In
my current position I have testified before the California
3
Public Utilities Commission (“CPUC”) in the Open Access and
Network Architecture Development(“OANAD”)1 pricing
proceedings, actively participated in the California 271
collaborative workshops, and testified in numerous CLEC
arbitration proceedings in California.
PURPOSE OF AFFIDAVIT
4. The Act provides three methods by which telecommunications
carriers may enter the local market. First, section
251(c)(2) requires Incumbent Local Exchange Carriers
(“ILECs”) to provide facilities-based competitors with non-
discriminatory interconnection to the ILEC’s network, "at
any technically feasible point," and on terms that are
"just and reasonable." Thus, a CLEC that wishes to
construct its own telecommunications network is assured its
customers will be able to call and be called by users of
the ILEC's network.
5. Second, section 251(c)(4) enables new entrants to purchase
finished telecommunications services from the ILEC and then
resell those services to its customers in competition with
the ILEC. And third, section 251(c)(3) gives new entrants
access to network elements on an "unbundled basis" and
permits the new entrant, to "combine such elements in order
to provide telecommunications service." Thus, carriers are
entitled to lease some or all of the individual elements of
the ILEC’s network. They can combine the UNEs together or
1 R.93-04-003; I.93-93-04-002
4
with other facilities which they lease or own, for the
provision of service to end users. Such access to network
elements allows the new entrant to compete with the ILEC on
a facility basis without the requirement to build out its
own network.
6. My affidavit describes Pacific’s methodology for
establishing prices for local interconnection, Unbundled
Network Elements (“UNEs”), reciprocal compensation, resold
local services, and other local products and services that
are just, reasonable and in accordance with all
requirements of the Act. These prices are included in
Pacific’s Interconnection Agreements (“ICAs”) and in
Pacific’s applicable tariffs. Additionally, I discuss the
CPUC proposed UNE rates included in the Proposed Decision
released May 10, 1999 (“Proposed Decision”). These proposed
rates are based on CPUC approved costs. My affidavit, will
also describe how Pacific has met the resale requirements
of the Act.
7. My affidavit, together with the affidavits of other Pacific
witnesses, demonstrates that Pacific’s local exchange
service markets are open to competition as all of the items
specified in the competitive checklist of Section
271(c)(2)(B) are either currently being furnished or are
available to any requesting carrier. As a result of our
efforts, CLECs seeking to provide service to local exchange
service customers have access to the Pacific network and
interconnection facilities necessary to make such service
5
available in a timely, efficient and reasonable basis on
nondiscriminatory terms and at just and reasonable rates.
8. My affidavit demonstrates that CLECs seeking to inter-
connect with Pacific's network may do so through any of
Pacific’s collocation arrangements or any feasible
interconnection point, and that Pacific makes those
arrangements available on rates, terms and conditions that
are just, reasonable and non-discriminatory. My affidavit
also shows that Pacific provides for the inclusion of CLEC
directory listings in the appropriate Pacific white pages
directories. My affidavit shows that Pacific has
established reciprocal compensation arrangements for the
transport and termination of CLEC local exchange calls
using just and reasonable terms and conditions.
Additionally, I will demonstrate that Pacific has satisfied
the compliance items identified by the Commission on
December 17, 1998 in D.98-12-069 (“Final Decision”)2 for
each of the areas described above.
IMPLEMENTATION OF THE 1996 ACT
9. The extensive efforts undertaken by Pacific to implement
the requirements of the Act are discussed in detail in the
various affidavits accompanying this application. Among
other things, these affidavits demonstrate that the Act has
required and will continue to require significant
2 Cites to the body of the Final Decision are marked FD followed by the pagereference. Cites to Appendix B of the Final Decision are marked App. B,followed by the page reference.
6
expenditures by Pacific. From February 8, 1996 through
March 31, 1999, Pacific spent approximately $746.1 million
to provide interconnection for local competition and meet
system and operational changes needed to comply with the
Act. Listed below are some of the areas that Pacific has
incurred expense and capital dollars to comply with the
Act:
10. Tandem Trunking: Significant changes to Pacific’s trunking
network have been made in order to accommodate the change
in traffic flows as CLECs enter the local marketplace. See
Deere Affidavit for details on the network.
11. Development of OSS Capabilities: As discussed in the
Viveros Affidavit, Pacific has spent over $88 Million since
the passage of the Act. Significant resources have been
devoted to development and implementation of multiple
electronic interfaces for the purpose of enabling CLECs to
obtain access to Pacific’s Operations Support Systems
(“OSS”) for pre-ordering, ordering, provisioning,
maintenance, repair and billing of interconnection
facilities, UNEs and resale.
12. Long Term Number Portability (LNP): Implementation of long
term number portability was a matter of enormous scope and
technical complexity involving development, modification
and deployment of new software and/or hardware by multiple
suppliers for every switching and signaling network
component within Pacific’s network, in addition to the
provision of several new network components. As of March
7
31, 1999, Pacific has expended approximately $298.2 million
on this item alone. See Fleming Affidavit for details on
LNP.
13. Local Service Center (LSC)/Local Operations Center (LOC)
Operations: As outlined in the Murray and Tenerelli
Affidavits, Pacific established these centers staffed
exclusively to handle the preordering, ordering, billing,
provisioning, maintenance and repair of CLEC service orders
and trouble tickets. See the Murray and Tenerelli
Affidavits for details.
14. Hopfinger Attachment A is a table showing Pacific’s
provision of checklist items to CLECs in California.
Pacific’s provisioning of individual checklist items is
discussed in the various affidavits accompanying this
application. The quantities shown on Hopfinger Attachment
A are current as of May 31, 1999.
GENERAL PRICING PRINCIPLES
15. Standards for interconnection via voluntary negotiations
are established in 47 U.S.C. §252(a)(1). That section of
the Act specifies that upon receiving a request for
interconnection, service or network elements pursuant to 47
U.S.C. §251, Pacific may enter into a binding agreement
with the requesting CLEC without regard to the standards
set forth in subsections (b) and (c) of 47 U.S.C. §251.
The agreement is to include a detailed schedule of itemized
charges for interconnection and each service or network
8
element included in the agreement. Pacific’s
interconnection agreements comply with this provision.
16. Pricing standards for interconnection and UNEs are
established in 47 U.S.C. §252(d)(1). That section of the
Act specifies that prices for interconnection and unbundled
elements shall be determined by the state commission based
on cost, “determined without reference to rate-of-return or
other rate-based proceeding” and must be nondiscriminatory
and, “may include a reasonable profit.” Pacific has
complied with all orders from the CPUC establishing rates
for interconnection and network elements pursuant to 47
U.S.C. §252(c). The CPUC has determined these prices to be
in compliance with the requirements of 47 U.S.C.
§252(d)(1).
17. For the exchange of calls, 47 U.S.C.§252(d)(2) requires
that to be determined just and reasonable, reciprocal
compensation prices must “ . . . provide for the mutual and
reciprocal recovery by each carrier of costs associated
with the transport and termination on each carrier’s
network facilities of calls that originate on the network
facilities of the other carrier . . .” Furthermore, 47
U.S.C. §252(d)(2) requires the costs for reciprocal
compensation to be based on a, “ . . . reasonable
approximation of the additional costs of terminating such
calls” and indicates that arrangements waiving mutual
recovery (such as bill and keep) are not precluded.
However, that section of the Act does preclude the FCC and
9
state commissions from engaging, “in any rate regulation
proceeding to establish with particularity the additional
costs of transporting or terminating calls . . . ” Decision
96-12-034 approving the CPUC’s Arbitration Opinion in the
AT&T Application 96-08-040 of the Pacific Interconnection
Agreement, adopted a bill and keep arrangement for
reciprocal compensation of local traffic, except for out of
balance situations. The CPUC determined that this
arrangement was in compliance with the requirements of 47
U.S.C. §252(d). Id., V,A,1,b. However, the CPUC does not
preclude parties from mutually agreeing to other
compensation agreements. In fact, MFS and PacWest have
compensation arrangements that provide for reciprocal
payments on the termination of local traffic. PacWest GTC
§5.3, MFS §VI.
18. In response to the provisions of 47 U.S.C. §251(d), the
FCC, on August 8, 1996, released the First Report and
Order, FCC 96-325 (“Order”),3 establishing regulations to
implement the requirements of 47 U.S.C. §251. Among the
numerous issues addressed in the Order is its definition of
the costing and pricing standards to be used in
interconnection arbitration. The FCC Order established the
pricing policy for unbundled elements as well as transport
and termination pricing based on “forward-looking economic
3 In the Matter of Implementation of the Local Competition Provisions in theTelecommunications Act of 1996, CC Docket Nos. 96-98 and 95-185, FirstReport and Order, FCC. 96-325, 11 FCC 15499 (rel. Aug. 8, 1996)
10
cost” which it defines as the sum of the total element long
run incremental cost (“TELRIC”) of the element plus a
reasonable allocation of common costs.
19. Pacific submitted TELRIC cost studies in the OANAD
proceeding in California. The proposed decision, issued
May 5, 1999, (“Proposed Decision”) determined appropriate
cost-based prices for interconnection and UNEs based on
TELRIC plus a 19% adder for shared and common costs.
Hopfinger Attachment B contains detailed lists of prices
set forth in the Proposed Decision.
20. Pacific’s current collocation tariffs contain the rates,
terms, and conditions for physical collocation. The rates
are contained in Cal. Schedule P.U.C. No. 175-T, Section 16
and FCC Tariff No. 128, Section 16. Hopfinger Attachments C
and D, respectively. The rates contained in Schedule Cal.
P.U.C. No. 175-T are subject to CPUC approval. Hopfinger
Attachment E is a copy of the revised California
collocation tariff filed on April 1, 1999 to implement the
requirements of the Final Decision relating to collocation.
21. On April 1, 1999, Pacific filed a proposed tariff to
implement the requirements of the Final Decision. As a
result of the FCC’s recent order in Docket No. 99-48,
released March 31, 1999 and effective on June 1, 1999 (“FCC
Docket 99-48 Order”) the way in which physical collocation
is provided and the way in which charges may be imposed
have changed. On July 9, 1999, Pacific filed with the CPUC
proposed physical collocation tariffs that are compliant
11
with FCC 91-141 and the FCC Docket 99-48 Order. Hopfinger
Attachment RR is a copy of the July 9, 1999 proposed tariff
sheets with rates, terms and conditions for Pacific’s
physical collocation offerings. Pacific has proposed rates
at TELRIC plus a 21% adder for shared and common costs as
the appropriate cost based prices for physical collocation.
The July 9, 1999 proposed tariff in some instances
necessarily modified the April 1, 1999 proposed tariff.
Both of these proposed tariffs are pending CPUC approval.
22. In the interim, until the proposed tariffs are approved,
Pacific will continue to charge for caged physical
collocation pursuant to its effective tariff, with one
exception relating to infrastructure charges described
below. For cageless physical collocation, in order to
avoid delay in meeting CLECs’ requests for this new form of
collocation, Pacific has established interim prices, that
will be trued up to the prices in the proposed tariff once
it becomes effective. See Accessible Letter CLECC 99-200,
dated May 28, 1999. Hopfinger Attachment BB.
23. Prior to the FCC’s Docket 99-48 Order, infrastructure
charges (i.e., charges related to the preparation of space
to make it suitable for physical collocation) were charged
entirely to the first collocator, with rebates as
12
additional CLECs collocated in the same eligible structure.4
The FCC’s Docket 99-48 Order no longer permits this and
Pacific’s proposed tariff reflects that change. Until the
July 9, 1999 proposed tariff becomes effective, Pacific
will allocate the infrastructure charges listed in the
existing tariff so that a CLEC will pay an amount
proportional to the amount of the physical collocation
space requested.
24. When Pacific’s July 9, 1999 proposed tariff becomes
effective, Pacific will allocate site preparation and
security measures charges on a pro-rated basis so that each
collocator in a particular eligible structure will be
responsible for the cost of site preparation and security
measures proportional to the amount of physical collocation
space obtained by that collocator.
25. For shared cage physical collocation, Pacific does not
charge more for site preparation or nonrecurring charges
than it charges for provisioning a cage of similar
dimensions and material to a single collocator. The charge
for site conditioning and preparation undertaken by Pacific
to construct the shared collocation cage or condition the
space for collocation use, will be pro-rated and allocated
4 Eligible structure is defined as the central office, serving wire centeror tandem office, a building or similar structure owned or leased byPacific that houses its network facilities or a structure that housesPacific’s transmission facilities, including CEVs, huts and cabinets thatservice as remote terminal sites and house Pacific’s telecommunicationsequipment such as loop concentrators or multiplexers and house networkfacilities. See RR, §2.6.
13
to each collocator occupying the shared collocation cage
based on the percentage of the total space used by that
collocator.
26. Pacific does not assess all of its incremental costs of
providing Interim Number Portability (“INP”) on CLECs.
Pacific does not charge CLECs for INP. In accordance with
the December 17, 1998, CPUC Decision 98-12-044, Pacific
amended its tariff to delete charges to the CLECs for INP.
In lieu of tariff rates, the decision permitted Pacific, as
well as other carriers, to recover the incremental costs
for INP through an interim end-user surcharge of $.01 per
year per active line served. Pacific has elected not to
impose the end user surcharge. When Pacific forwards an
INP call it shares terminating access revenue with the
carrier terminating the call.
27. As ordered in the Final Decision, Pacific does not charge
RCF tariff rates for CLECs remaining on INP longer than 90
days. App. B, p. 23. In addition, Pacific has negotiated
with each CLEC, regarding the 90-day INP to LNP conversion
window based on individual volumes and CLEC needs. WS5
Agreement 5.7.1. More than 150 days have elapsed since LNP
was ubiquitously available. Yet, as of May 31, 1999
Pacific still had over 5,793 INP lines in service. The
CLECs have completed the migration of approximately 90% of
5 “WS” refers to 271 Workshop Agreement
14
the INP lines that existed when LNP first became available
in California on July 17, 1998.
28. As required by the Final Decision, Pacific does not charge
CLECs for regulatory costs associated with making AIN
capabilities available. App. B, p. 23. On April 15, 1999,
Pacific removed the language related to such a charge from
the CLEC Handbook, Interconnection,
§ 5.3.6, Step 6. As further proof of Pacific's compliance
Hopfinger Attachment F, is a copy of an internal memo sent
to the wholesale marketing product manager communicating
Pacific's practice in compliance with the Final Decision.
29. Pacific has complied with the Final Decision requirement to
offer to negotiate updated To Be Called Cut (“TBCC”)
charges on 15-minute increments based on current loaded
labor rates. WS Agreement 5.4.1.2. On March 24, 1999
Pacific issued Accessible Letter CLECC 99-093 offering to
negotiate the (TBCC) order charges based on current loaded
labor rates. Hopfinger Attachment G. As expected, the new
15-minute increment rates based on current labor rates were
higher than the old 30-minute increment rates established
several years ago. No CLEC has asked Pacific to negotiate
the new 15-minute increment TBCC rates.
30. There are some elements for which a price or product
description has not been determined because there has been
no request for the element. If a CLEC requests these
elements in ICA negotiations or through an Interconnection
and Network Element Request (“INER”)/Bona Fide Request
15
(“BFR”), Pacific will conduct cost studies on a case-by-
case basis. UNEs with general applicability obtained by a
CLEC using the INER/BFR process are made generally
available, under the same terms and conditions, to all
CLECs. Additional information on the INER/BFR process is
provided later in my affidavit. ICAs that have To Be
Determined (“TBD”) listed on a rate element will not
require a INER/BFR. Items are shown as TBD when the rate
is not available at the time the contract is signed.
Additionally, Pacific’s arbitrated and CPUC-approved
interconnection agreements call for negotiation on other
items for which a price currently does not exist. AT&T,
Att. 8; MCI, Att. 8, App. A; ACI, App. F.
31. Pacific has reached agreement on the interim prices that
would be filed as an addendum to the Pacific/MCI
interconnection agreement for all UNEs where “TBD” prices
currently exist. WS Agreement 3.4.1.1.
32. With respect to resale pricing, 47 U.S.C. §252(d)(3)
indicates wholesale prices should be set, “ . . . on the
basis of retail rates charged to subscribers for the
telecommunications service requested, excluding the portion
thereof attributable to any marketing, billing, collection
and other costs that will be avoided by the local exchange
carrier.” Pacific calculated avoided costs following its
review of the methodology contained in the Order. The
CPUC’s Decisions 96-03-020 and 97-08-59 set an interim
16
discount of 17% for all telecommunications services
required for resale.
33. The CPUC has ruled that the rates, terms and conditions
contained in Pacific’s approved ICAs comply with sections
251 and 252. Furthermore, the ALJ stated in the draft
decision in the OANAD UNE proceeding, that the prices
“. . . satisfy the requirements of Sections 251(c)(2),
251(c)(3) and 252(d)(1) of the Telecommunications Act of
1996.” In approving the Sprint interconnection agreement,
the CPUC ruled, “The arbitrated agreement complies with
Sections 251 and 252 of the Act.”6 In approving the AT&T
interconnection agreement, the CPUC stated in its standards
for review that, “The state commission cannot require an
interconnection agreement through arbitration that does not
meet the requirements of Section 251 of the Act and the
standards set forth in Section 252(d) relating to pricing
for interconnection, network elements, transport,
termination and wholesale rates.”7
34. The rates, terms and conditions in Pacific’s CPUC approved
agreements are available to any CLEC who desires the same
rates, terms and conditions. Under Section 252(i) of the
Act, any carrier may opt into an entire approved
interconnection agreement or part of an approved
interconnection agreement provided the CLEC accepts all
legitimately related terms and conditions.
6 96-09-043, FF 57 Decision 96-12-034
17
35. As set out above, Pacific has complied with the pricing
methodology and rules established by the CPUC. Pacific
will continue to comply with CPUC-approved pricing
methodology and rules for any additional rates established
by the CPUC in the future. The CPUC has approved prices
for interconnection, unbundled elements, transport and
termination of local traffic, based on costs determined
without reference to a rate-of-return or other rate-based
proceeding.
RECIPROCAL COMPENSATION
36. Reciprocal compensation refers to the compensation
arrangements for the transport and termination of local
calls. The CPUC, in reviewing and approving
interconnection agreements, has established various payment
arrangements for reciprocal compensation. These payment
arrangements include bill and keep, modified versions of
bill and keep (that have various levels of payment
depending on whether the traffic is out-of-balance) and
payments of compensation based on minutes of use or set up
charges. See e.g., AT&T Agreement, Attachment 18, p. 17.
Pacific Bell has entered into over 60 interconnection
agreements with competing carriers and almost all of these
agreements contain some form of bill and keep compensation.
The CPUC, following hearings, held that bill and keep was
the preferred method of compensation for interconnection
agreements with CLECs. Decision No. 95-12-056, App. A.
18
Pacific Bell has had interconnection agreements with only
two companies, PacWest Telecom, Inc. and MFS Intelenet of
California, Inc., that required payments to the inter-
connecting carrier on a per minute of use basis and these
two contracts were not negotiated under the terms of the
Telecommunications Act.
37. Pacific Bell has paid and continues to pay, reciprocal
compensation payments to numerous CLECs under the
interconnection agreements that have been negotiated and
approved by the CPUC. Pacific Bell and CLECs have
exchanged more than 17 billion minutes of use over
interconnection trunks in California in 1998 and in the
first five months of 1999, over 18 billion minutes of use
were exchanged. These data do not include minutes for
Internet-bound traffic.
38. The FCC has determined that reciprocal compensation
payments under the Act apply only to local exchange
traffic. There has been a dispute, that continues today at
both the federal and state level, exactly as to what
traffic is local traffic and, therefore, subject to
reciprocal compensation payments. The dispute concerns
whether Internet-bound traffic is properly characterized as
local or interstate and what payments, if any, should apply
to this traffic. The issues surrounding this dispute are
pending in various proceedings before the CPUC, at the FCC,
and in the courts.
19
39. The CPUC concluded that Internet traffic is local in a
decision in October 1998 (D.98-10-057) (“October Decision”)
and reaffirmed that decision again in June 1999 in the
Final Arbitrator’s Report in the Pacific Bell/PacWest
arbitration proceeding (Application No. 98-11-024). The
Final Arbitrator's Report, adopted by the CPUC in
D.99-06-088, expressly relied on the October decision and
decided to “stay the course” until further decisions of the
FCC or the CPUC. Pacific Bell has filed applications for
rehearing of both decisions and the application for
rehearing of the October Decision is on the CPUC calendar
for July 22, 1999. In addition, there are other pending
proceedings involving this issue that affect the amount of
potential payments between Pacific Bell and CLECs,
including PacWest's complaint against Pacific Bell (No. 97-
11-034), MFS’s complaint against Pacific Bell (No. 97-09-
032), Pacific Bell’s complaint against PacWest (No. 98-11-
085) and in the CPUC's Local Exchange Competition
proceeding, how central office codes can be used to rate
and route local calls and the rights and obligations of
carriers in particular serving arrangements. See, Draft
Decision of ALJ Pulsifer, (R.95-04-043; I.95-04-044),
mailed July 2, 1999.
40. The FCC has held that Internet-bound calls are non-local,
interstate traffic not subject to reciprocal compensation
payments, but also has held that state commissions, under
appropriate circumstances and consistent with federal law,
20
might nevertheless order incumbent local exchange carriers
to pay reciprocal compensation for Internet-bound traffic.
Declaratory Ruling, In Re Implementation of the Local
Competition Provisions etc., CC Docket No. 96-98, 96-68,
February 25, 1999. That FCC decision is the subject of
appeals both by CLECs and by certain LECs.
41. As to the MFS and PacWest agreements not subject to the
Act, Pacific Bell has been paying estimates of the disputed
amounts of Internet-bound traffic into separate accounts
for the benefit of MFS and PacWest pending the final
resolution of the disputes over the nature of this traffic.
This procedure was instituted by Pacific Bell in connection
with complaints that it filed in California state court
concerning this issue against PacWest and MFS and the court
said this was a reasonable procedure under the
circumstances. Further, in D.97-12-085, dated December 16,
1997, the CPUC denied MFS's request to require Pacific Bell
to pay the disputed amounts to it, rather than into the
separate accounts. Even if Internet-bound traffic is
finally determined to be local and subject to payments
under the local interconnection agreements, depending on
the terms of the agreement and the type of serving
arrangement CLECs may owe Pacific compensation. If Pacific
prevails in the complaint filed against PacWest (No.98-11-
085), PacWest and other CLECs would be required to make
payments to Pacific Bell for providing their toll-free 800
21
like or foreign exchange-like service.8 Therefore, it is
appropriate to place disputed amounts in escrow pending
resolution of the multiple related dockets.
42. Before the CPUC's review of this compliance filing is
complete, we will commence paying PacWest reciprocal
compensation consistent with the terms of the inter-
connection agreement adopted by D.99-06-088, although
Pacific Bell will make those payments subject to protest
and possible refunds dependent on the court review of that
decision and the court review of this issue in related
proceedings. Pacific's payments of reciprocal compensation
to CLECs have been made in accordance with the relevant
CPUC and court decisions and orders.
BONAFIDE REQUEST PROCESS
43. The Bona Fide Request (“BFR”) process, previously referred
to as the INER process, is the process that a CLEC utilizes
to request Unbundled Network Elements (“UNEs”), inter-
connection arrangements or other arrangements which do not
currently exist in the CLEC’s ICA and have not been
previously defined in the generic appendices.
44. In the Final Decision, the Commission required Pacific to
publish the INER/BFR process in an accessible letter and
update the CLEC Handbook to include the exact processes,
8 The FCC held in its Second Louisiana Decision that Application of BellSouthCorporation, BellSouth Telecommunications, Inc., and BellSouth LongDistance, Inc. for Provision of In-Region InterLATA Services in Louisiana.CC Docket 98-121; FCC98-271 (Oct. 13, 1998) it did not currently take intoaccount a BOC’s failure to pay reciprocal compensation for Internet trafficin evaluating checklist compliance. Id. at para.303
22
timelines, escalation procedures, response detail
parameters and standardized forms for requests and Pacific
responses. App. B, pp. 10-11; 11 WS Agreement 2.3.1.1.
Pacific has complied with this requirement. Hopfinger
Attachment H is Accessible Letter CLECC 99-136 dated April
27, 1999, which introduces the redefined INER process and
renames it the BFR process. Pacific’s product and account
managers have also received training in the new process and
tracking mechanisms are in place to monitor BFRs as they
move through the process. The exact process, timelines,
escalation procedures, response parameters and standardized
Pacific response formats including sample response letters
and blank forms are located in the CLEC Handbook,
Interconnection, section 6.0. Hopfinger Attachment I.
45. These INER/BFR response requirements contained in the Final
Decision require Pacific to:
• provide “yes” responses within 30 days and include high
level cost categories (labor, equipment, etc.) for
provision;
• if wholesale construction is necessary, provide cost
support within an additional 24 days;
• provide sufficient detail in any cost support information
to allow the CLEC to negotiate for provision of the UNE.
• provide “no” responses within 15 days;
• for “no” responses based on technical unfeasibility,
provide a detailed reason the request is not technically
feasible;
23
• for “no” responses where Pacific refers the CLEC to an
alternative to the UNE or interconnection requested,
Pacific must be able and willing to provide that
alternative in a timely manner and provide details on
provision of the suggested alternative within the same 15
days as the “no” response to an INER request. App. B, p.
11, WS Agreement 2.3.1.2, 2.3.1.3, 2.3.1.4.
46. Pacific’s BFR process incorporates these response
parameters for accepted, rejected, and wholesale
construction-required BFR requests. Section 6.4.2 of the
CLEC Handbook outlines Pacific's guidelines for "yes"
responses and Section 6.4.1 outlines Pacific’s guidelines
for “no” responses that comply with the Final Decision.
Pacific has also incorporated these guidelines into its
Account and Product management training material. Pacific
notified the CLECs of these changes via Accessible Letter
CLECC 99-136 dated April 27, 1999.
47. While Pacific did not immediately meet the new timelines,
Pacific has met the 30-day deadline for "yes" responses on
all BFRs received since mid-January. Hopfinger Attachment
L and K are third party proprietary and public versions
respectively of a matrix of BFRs received since December
17, 1998. The matrix BFRs demonstrates that Pacific missed
the “no” response deadline for one of the three “no”
responses provided. The missed response was due on
Thursday and was provided the following Monday. One
response was due on a Saturday and the response went out
24
the following Monday, which is not a miss. Pacific
provided alternatives on all three of the "no" responses.
The first request Pacific denied was a request for inside
wire. In the denial, Pacific recommended its deregulated
inside wiring offering. The second denied request was for
Pacific to extend cable outside of the central office for
purpose of extending loops. In the denial, Pacific
recommended that the CLEC bring its own cable to the last
manhole with enough slack cable for Pacific to terminate it
on the intermediate distribution frame in the central
office. Pacific has since then made the arrangement it
recommended generally available as the Adjacent Location
product. See paragraph 50 below. The last denied request
was for collocation via an environmentally-controlled
trailer. Pacific recommended the CLEC use a virtual
collocation arrangement. Details for the provisioning of
virtual collocation are contained in the CLEC Handbook.
48. The Final Decision further required Pacific, in its
compliance filing, to report to the Commission the number
of INER/BFRs processed, the time elapsed for each INER/BFR
processed, the results of the INER/BFRs processed and
whether the INER/BFR resulted in a UNE being provided, by
CLEC, from the date of the Final Decision. App. B, p. 11.
Hopfinger Attachment K and L are public and proprietary
versions of a report, titled CPUC INER Activity Report,
identifies each INER/BFR submitted since December 17, 1998
25
and provides the requested information. Pacific has not
received a new INER/BFR since the end of March.
49. The Final Decision also directed Pacific to use the
INER/BFR process only where UNEs have not been previously
defined and to develop a generic appendix of generally
available UNEs, which obviates the use of INER/BFR for
those elements. App. B, p. 11. Pacific modified sections
6.3 and 6.4 of the Interconnection portion of the CLEC
Handbook to set forth Pacific's guidelines to comply with
this order. Hopfinger Attachment J. Pacific has also
incorporated these guidelines into its Account and Product
management training material. Hopfinger Attachment M, is a
matrix of CLECs whose interconnection agreements contain
INER/BFR language identifying when the INER/BFR process is
required.
50. As required by the Final Decision, Pacific has also created
a process to add generally-applicable new UNEs and other
requested products developed through the INER/BFR process
to the appropriate generic appendix. Pacific has offered
CLECs UNEs via a generic UNE appendix since December 1996
in the AT&T ICA. The UNE generic appendix is updated as an
UNE of general applicability is provided to a CLEC in
response to an INER/BFR. In fact, this newly designed
process was used to comply with the Final Decision
requirement that Pacific shall make every effort to assist
carriers who wish to interconnect at adjacent locations.
App. B, p. 8. Hopfinger Attachment N, the Accessible
26
Letter CLECC 99-179 dated May 18, 1999, announced the
general availability of the “Adjacent Location Method for
Accessing UNEs” product. In order to provide the new
“Adjacent Location” product, Pacific updated the existing
generic UNE appendix to include the new product. Hopfinger
Attachment O. Pacific also added it to the generic Pricing
Appendix. Two additional attachments are included to
illustrate "before" and "after" examples of the Pricing
Appendix. The "before" example is dated March 29, 1999 and
the "after" example is dated April 15, 1999. Hopfinger
Attachment P and Q, respectively. The April 15, 1999
Pricing Appendix includes the new product called "Adjacent
Location for Accessing UNEs."
51. If the requesting CLEC does not agree with the terms,
conditions or price of a requested UNE, it may use the
escalation process included in section 6.6 of the
Interconnection section of the CLEC Handbook or through the
dispute resolution terms and condition in their
interconnection agreement. AT&T, Att. 6, 1.6.2 and Att. 3;
Brooks, XXIX; MCI, Att. 6, 1.6.2 & Att. 3
RESALE
52. The checklist requires Pacific to demonstrate that its
retail telecommunications services are, "available for
resale in accordance with the requirements of sections
251(c)(4) and 252(d)(3)." 47 U.S.C. §271(c)(2)(B)(xiv). 47
U.S.C. section 251(c)(4) requires incumbent LECs to offer
27
for resale at wholesale rates any telecommunications
service the carrier provides at retail to subscribers who
are not telecommunications carriers and not to prohibit
such resale nor impose unreasonable or discriminatory
conditions on resale of such services. Pacific's
agreements fully satisfy these requirements by making
available all retail telecommunications services provided
by Pacific that are subject to the resale obligation under
the Act and applicable FCC's Rules. In addition, Pacific
has made several other services available for resale,
beyond the requirements of the Act and the Rules, i.e.,
additional directory listings, remote call forwarding, and
split billing.
53. The services provided for resale are equal in quality and
are provided within the same provisioning intervals and
subject to the same terms and conditions applicable to
retail customers.
54. A CLEC may purchase Pacific's resold services without
having an interconnection agreement by ordering from
Pacific’s Schedule Cal. P.U.C. No. 175-T, Section 18.
Additionally, CLECs ordering resale services from the
tariff can enter into a Data Exchange agreement with
Pacific for the recording and transferring of billing
records to assist the reseller in billing its end users.
As of May 31, 1999, Pacific had an installed base of
approximately 267,000 resale access lines for Pacific’s
CLEC customers. There were 233 CLECs certified or pending
28
certification to offer resold local exchange service in
California. Of these, 113 requested Certificates of Public
Convenience and Necessity as pure resellers, 15 as pure
facilities-based, and 105 CLECs requested certification to
operate as either resellers, facilities-based local
exchange providers or to provide a combination of
facilities/resale services. Pacific has negotiated and
signed, with CLECs, 15 resale agreements, and 52
interconnection agreements that contain resale provisions.
Additionally, Pacific has entered into 43 Data Exchange
agreements that support those CLECs choosing to purchase
from the resale tariff by providing billing detail. See
Hopfinger Attachment R for a detailed list of CLECs
certified or pending certification, to provide local
exchange service in California as well as a list of CLECs
with whom Pacific has negotiated agreements.
Promotions
55. The Final Decision contains seven requirements addressing
resale of promotions. Retail promotions are filed in
Pacific’s tariffs. To introduce a new retail promotion,
Pacific files a tariff revision using the advice letter
process. The advice letter itself describes the promotion
and the relevant retail tariff sheets are attached. If a
promotion is over 90 days, it must be filed in both the
relevant retail tariff and the resale tariff (Schedule Cal.
P.U.C. No. 175-T). Accordingly, the advice letter for
29
these promotions have attached retail and resale tariff
pages. Pacific is required to clearly state in the text of
each Advice Letter or Memorandum Notice whether a
particular promotion is available to resellers. App. B,
p. 24. Since December 17, 1998, Pacific has introduced 38
promotions. Of these 38 promotions, 19 have been offered
for resale. The advice letters introducing these 19
promotions indicated that they were available for resale.
During the same time period, Pacific has issued five
Memorandum Notices. Two of the notices ended promotions
which were in total less than 90 days. Memorandum Notices
59 and 62. Two of these notices extended promotions and
indicated that the promotions were available for resale.
Memorandum Notices 60 and 61. Both of these promotions
were available for resale from the first day they began.
The fifth notice extended a promotion, but inadvertently
failed to note that the promotion had been available for
resale from the day it began. Memorandum Notice 63.
However, the tariff sheets for the resale and retail tariff
attached to the fifth notice showed that the promotion was
available for resale. Additionally, the Advice Letter
introducing the promotion extended by the fifth notice also
stated the promotion was available for resale. Hopfinger
Attachment S contains copies of the 19 Advice Letters and
five Memorandum Notices with retail and resale tariff
sheets attached.
30
56. A Memorandum Notice is sent to the CPUC to extend or
terminate a promotion. If Pacific extends a promotion, the
Final Decision requires Pacific to specify in the
Memorandum Notice the total length of time the promotion
will have been in effect, including the extension. App. B,
p. 25. Pacific has extended three promotions since
December 17, 1998. Memorandum Notices 60, 61, and 63. The
notices for these extensions listed the total length of
time the promotion was in effect.
57. For promotions over 90 days, the Final Decision directs
Pacific to clearly state on each of its retail tariff
sheets whether the promotion is available for resale. App.
B, p. 24. Pacific is also required to include the
appropriate Schedule Cal. P.U.C. No. 175-T tariff sheet and
to indicate on the Schedule Cal. P.U.C. No. 175-T tariff
sheet the specific rates or charges that resellers will
pay. App. B, p. 24. Since December 17, 1998, Pacific has
offered 19 promotions for resale. Schedule Cal. P.U.C. No.
175-T sheets, attached to the advice letters for these
promotions, indicate the promotions are available for
resale and identify, as appropriate, the rates the reseller
will pay, the credits offered or the waiver of charges.
58. The Final Decision required Pacific to clearly state, for
promotions over 90 days, which components of a bundled
service of telecommunications and non-telecommunications
services were available for resale. App. B, p. 25. Since
December 17, 1998, Pacific has not offered any promotions
31
over 90 days that involve bundles of both
telecommunications and non-telecommunications services.
Pacific has modified its internal practices to require that
if Pacific offers a prohibition of a bundle of
telecommunications services and non-telecommunications
service, it will clearly specify which components of the
retail offering are available for resale. In addition,
Product Managers have been informed of these requirements.
59. In its Final Decision the Commission ordered Pacific to
provide evidence, from the date of the Final Staff Report,
that it has not violated the FCC’s and the CPUC’s rules
regarding promotional offerings. App. B, p. 24.
Hopfinger Attachment W is a matrix of the promotional
offerings (including advice letters and memorandum notices)
Pacific has made since October 5, 1998. The matrix
indicates that for promotions offered from the date of the
Final Staff Report until the issuance of the Final
Decision, Pacific complied with the requirement to offer
promotions over 90 days for resale. For promotions offered
after the Final Decision, the matrix shows if the promotion
was offered for resale as well as compliance with the
requirements in the Final Decision regarding advice
letters, memorandum notices, and tariff sheets.
UNBUNDLED SWITCHING – TERMINATING CHARGES FACTOR
60. Pacific has complied with the Final Decision requirement
that the parties develop a factor for estimating
32
terminating charges for local calls when a CLEC provides
unbundled switching. App. B, p. 21. WS Agreement 4.1.1.1.
Accessible Letter CLECC 99-155 issued on May 6, 1999
informs all CLECs of updated Generic contract language
available to CLECs for estimating unbundled switch port
terminating usage. Hopfinger Affidavit X. In addition to
the availability of generic language, Pacific has an
interconnection agreement with MCI that incorporates the
proposal for estimating terminating usage to UNE switch
ports. The MCI agreement has been in effect since February
3, 1997. Hopfinger Attachment MCI, Attachment 6, §
4.1.1.4.
61. On March 19, 1999, Pacific sent a letter to a CLEC
confirming conversations with the CLEC and requesting an
agreement on the factor for estimating terminating charges.
Hopfinger Attachment Z. No response was received from the
CLEC.9 Again on June 4, 1999, a follow-up letter was sent
to the CLEC asking whether they agreed with the proposed
factor. Hopfinger Attachment AA. As of July 7, 1999,
Pacific had not received a response.
9 Third Party PROPRIETARY
33
COLLOCATION
62. Pacific offers physical (caged, cageless, shared cage,
microwave and adjacent) and virtual collocation to CLECs as
a means of connecting the facilities and equipment of the
two companies, as well as a means of providing access to
UNEs. Where it is demonstrated to be technically feasible,
Pacific will make other forms of interconnection available
to off-site CLEC locations. The Deere Affidavit addresses
the technical aspects of these interconnection arrangements
in greater detail.
63. Pacific will permit collocation of equipment necessary for
access to those UNEs identified at the conclusion of the
pending FCC proceeding to determine which elements meet the
necessary and impair requirements of the Act.
64. This section of my affidavit discusses Pacific's processes
and procedures for provisioning collocation to CLECs as
required by the Final Decision and the FCC Docket 98-48
Order, and on rates, terms, and conditions that are just,
reasonable, and nondiscriminatory, under subsection
251(c)(6) of the Act. As discussed above in paragraphs 20
and 25, collocation is provided under the rates, terms and
conditions contained in Pacific’s collocation tariffs and
ICAs.
65. Pacific’s CPUC approved and proposed tariffs and approved
ICAs include specific provisions regarding the terms and
conditions for collocation. Pacific offers physical
collocation on a non-discriminatory basis and at just and
34
reasonable cost based rates. In California, Pacific
charges for physical collocation in accordance with the
terms and conditions stated in its interconnection
agreements and CPUC and FCC approved tariffs for
collocation.
Current Status
66. Pacific has a significant embedded base of collocators in
California, which Pacific believes is significantly more
than any other state. As of May 31, 1999 Pacific has
constructed and turned over 1000 collocation cages to
CLECs. In addition, 386 cages are under construction.
Pacific's standard build-out interval for caged collocation
in California is 120 days. Pacific’s tariff permits longer
intervals in certain circumstances. There are 20 different
CLECs collocated in Pacific’s central offices. Increasing
demand for collocation space has led to an exhaust of
physical collocation space in some of Pacific’s central
offices. Available space in the central offices
continually changes as CLECs obtain space. At present,
Pacific has identified 18 central offices that are
currently out of space for caged physical collocation. As
an alternative to caged physical collocation, Pacific
offers, where space is available, cageless physical
collocation, and virtual collocation. Where feasible,
Pacific offers adjacent collocation to CLECs at locations
where physical collocation space has been exhausted.
35
67. All requesting collocators are provided a copy of Pacific's
Collocation Order/Application Form, Interconnector’s
Collocation Service Handbook and TP76300MP. The
Interconnector’s Collocation Service Handbook (“Collocation
Handbook”) is posted in the CLEC Handbook under the heading
Collocation (“CLEC Handbook, Collocation”). Additionally,
collocators may obtain publicly available copies of state
and federal tariffs, Schedule Cal. P.U.C. No. 175-T and
Tariff FCC 128, respectively. These documents provide the
collocator with a wide range of information on physical
collocation. These details include insurance requirements,
equipment standards, billing details, liability issues,
quotes and other intervals for the various activities
throughout the application process and other information
necessary to the completion of a collocation arrangement.
Pacific’s processes and procedures contained in these
documents ensure that physical and virtual collocation
arrangements are available on terms and conditions that are
“just, reasonable, and non-discriminatory” in accordance
with section 251(c)(6) and the FCC rules and orders
implementing that section. Hopfinger Attachment DD is a
copy of Accessible Letter CLECC 99-249, dated July 12,
1999, providing revised copies of the Collocation
Order/Application Form for physical collocation. On July
12, 1999 Pacific sent Accessible Letter 99-247 inviting
CLECs to a forum to address the issues of ordering and
provisioning collocation. Hopfinger Attachment EE. As set
36
out in these documents, CLECs may locate equipment used for
interconnection or access to UNEs in their collocation
space, and may install, operate, and maintain their own
equipment within physical collocation space. Physical
collocators may arrange with Pacific for the installation
of cross-connections between their equipment and Pacific's
UNE facilities and for trunking to other Pacific offices.
In addition, physical collocators can place facilities,
fiber or copper, allowing them to interconnect with other
physically collocating carriers in the same central office.
(47 U.S.C. §251(c)(6) and §51.323(a),(h),(i)). W.S.
Agreement 6.7.1.1.
Caged Physical Collocation
68. Pacific provides caged physical collocation to requesting
CLECs on a first-come first-served basis, under the same
terms and conditions available to similarly situated CLECs
at the time of such request. Pacific offers caged physical
collocation pursuant to approved tariffs. Hopfinger
Attachment C, § 16.3.1.
Cageless Physical Collocation
69. Pacific provides CLECs with cageless physical collocation
in any unused space, as defined in Pacific’s July 9, 1999,
proposed collocation tariff, within the eligible structure.
Hopfinger Attachment RR, §16.10.1(A)(4). Pacific provides
CLECs with an entrance to the central office premises, and
once inside, the CLEC has direct access to their equipment.
37
Pacific makes cageless physical collocation space available
in single-relay rack/bay increments. Pacific does not
require CLECs to use an intermediate interconnection
arrangement, such as a point of termination (“POT”) frame.
Attachment BB, dated May 28, 1999, is a copy of Accessible
Letter CLECC 99-200, that Pacific issued providing interim
terms and conditions for cageless physical collocation
pending approval of Pacific’s July 9, 1999 proposed tariff
or a negotiated ICA or ICA amendment. The interim cageless
physical collocation prices will be used subject to true up
to the final collocation tariff approved by the CPUC or an
approved ICA. Pacific will offer cageless physical
collocation pursuant to CPUC approved tariffs and
interconnection agreements.
Other Forms of Physical Collocation
70. As required by the Final Decision, Pacific provides
alternatives to its caged physical collocation offerings
including common cage collocation and cages with less than
100 square feet for those offices where less than 100
square feet is available. App. B, p. 8, WS Agreement
6.9.1.1. Pacific issued Accessible letter CLECC 99-079
advising CLECS of the availability of common cage
collocation and cages with less than 100 square feet.
Hopfinger Attachment CC. In March 1999 Pacific updated the
CLEC Handbook, Collocation, sections 1.5, 1.5.1 and 3.3 to
reflect additional information concerning common cage
38
collocation and cages with less than 100 square feet.
Hopfinger Attachment GGG. Additionally, Section 16.5.1 of
the Pacific’s April 1, 1999 proposed tariff specifies the
availability of common cage collocation and Section 16.5.2
specifies the availability of cages with less than 100
square feet. Hopfinger Attachment E.
71. The requirement for common cage collocation has been
subsumed within the shared cage requirement of the FCC
Docket 99-48 Order. In addition, as a result of the
changes in that order relating to physical collocation,
cages will be available in 50 square foot increments,
starting at 50 square feet. Consequently, Pacific’s July
9, 1999 proposed tariff eliminates the separate offerings
of common cage collocation and cages of less than 100
square feet. Hopfinger Attachment RR, §§ 16.10.1(A)(2) and
16.4.3. Pacific also modified its Collocation Handbook in
July 1999 to reflect this change. Hopfinger Attachment
III.
Shared Cage Physical Collocation
72. Pacific will make shared cage physical collocation
available to new entrants who jointly and cooperatively
submit related applications for the same cage. A shared
collocation cage is a caged dedicated space shared by two
or more collocators pursuant to terms and conditions agreed
to and between the collocators.
39
73. Shared cage physical collocation will be made available
pursuant to the proposed tariff filed by Pacific with the
CPUC on July 9, 1999 or the terms of the CLEC’s
interconnection agreement. Hopfinger Attachment RR,
§16.10.1(A)(2). General information about Pacific’s shared
cage physical collocation is located in CLEC Handbook,
Collocation, section 1.5. Hopfinger Attachment DDD.
Microwave Collocation
74. Pacific allows physical collocation of microwave facilities
where technically feasible, or virtual collocation for
microwave if physical collocation is not technically
feasible. Pacific’s Schedule Cal. P.U.C. No. 175-T,
section 16.2.2 and Tariff FCC 128, section 16.2.2 provide
for physical collocation of microwave facilities on an
individual case basis(“ICB”). See Attachments C and D.
75. CLECs obtain microwave collocation by submitting a
Collocation Order/Application Form. All state licenses
required to conduct work are the collocator’s
responsibility. Additional information regarding microwave
collocation can be obtained in the CLEC Handbook,
Collocation, section 1.2.5.
Adjacent Structure Collocation
76. When space is exhausted inside an eligible structure,
Pacific will permit CLECs to physically collocate in
adjacent controlled environmental vaults or similar
structures to the extent technically feasible. Pacific
40
permits CLECs to construct or otherwise procure such
adjacent structure, subject to reasonable maintenance and
safety requirements. Permit, zoning and other state and
local requirements must be met. Pacific will provide power
and physical collocation services and facilities to such
adjacent structures. Hopfinger Attachment RR,
§16.10.1(A)(5).
77. Pacific permits CLECs to place their own equipment,
including, but not limited to, copper cables, coaxial
cables, fiber cables, and telecommunications equipment, in
adjacent structures constructed by the CLEC itself.
Virtual Collocation
78. Pacific provides CLECs virtual collocation for the purpose
of interconnecting with Pacific’s facilities and equipment
and for access to UNEs. The Act requires that virtual
collocation be made available by Pacific where physical
collocation is not “practical for technical reasons or
because of space limitations,” Section 251(c)(6).
Additionally, Pacific exceeds the requirements of the Act
and will provide, upon a CLEC’s request, virtual
collocation even if there are no physical collocation space
limitations at Pacific’s location. CLECs may purchase
virtual collocation from Pacific’s FCC approved tariff. A
copy of Pacific’s Tariff FCC No. 128, section 16.5 is
attached as Hopfinger Attachment D. If a CLEC elects not
to order from the interstate tariff, Pacific provides
41
intrastate virtual collocation to CLECs pursuant to their
interconnection agreement using an ICB process at rates,
terms and conditions designed to meet each CLEC’s virtual
collocation arrangement requirements.
79. Pacific offers virtual collocation as described above, in a
non-discriminatory manner at rates based on TELRIC costs
that are just and reasonable.
80. The CLEC may make a request to collocate equipment that is
non-standard and not currently used by Pacific. New
equipment will be provided on an ICB at rates that are
based on the cost of the equipment. In the case of non-
standard equipment, the timeline includes provisions to
establish network compatibility and address any technical
feasibility issues.
CLEC Equipment
81. Pacific permits collocation of any equipment that is “used
or useful” for either interconnection or access to UNEs,
regardless of other functionality inherent in such
equipment. Hopfinger Attachment RR, §16.2.30.
82. As required by the FCC’s Docket 99-48 Order, Pacific will
not place any limitations on the ability of competitors to
use all the features, functions and capabilities of
collocated equipment, including, but not limited to
switching and routing features and functions. Hopfinger
Attachment RR, §16.2.30
42
83. The FCC does not require Pacific to allow the collocation
of equipment, “used exclusively for switching or for
enhanced services.” If Pacific objects to the collocation
of equipment by a requesting telecommunications carrier,
Pacific will prove to the CPUC that the equipment will not
be actually used by the telecommunications carrier for the
purpose of obtaining interconnection or access to UNEs from
Pacific. Hopfinger Attachment RR, §16.2.30
84. As required by the Final Decision, Pacific allows CLECs to
collocate RSMs for purposes of accessing UNEs. Hopfinger
Attachment E, Section 16.2.30, App. B, p. 10, WS Agreement
6.11.1.1. Pacific has updated the Section 1.10.1 to
reflect compliance with this requirement. Hopfinger
Attachment GG is the updated handbook language affirming
this policy. See also Hopfinger Attachment LLL for a copy
of Brooks Fiber, Amendment 6, Advice Letter 19494, filed
June 18, 1998; MGC, Amendment 1, Advice Letter 19450, filed
May 26, 1998; AT&T Advice Letter 1442, filed June 11, 1998.
85. Pacific also allows physically collocating carriers the
option to elect to install their own equipment or have a
qualified third party do the installation within their
dedicated collocation space. Hopfinger Attachment RR,
§16.4.5.
43
Handbook Issues
86. To inform CLEC’s and accommodate any concerns raised during
negotiations and/or arbitration, Pacific maintains and
issues revisions to the Collocation Service Handbook.
87. As required by the Final Decision, Pacific does not require
CLECs to comply with changes in the Collocation Handbook
which are in conflict with the terms of their ICAs. In all
cases, the ICA provisions govern and can only be changed
through negotiation between the parties. FD, p. 118.
Hopfinger Attachment HH, CLEC Handbook, Collocation,
§1.1.2.
88. Pacific offers the following documents to demonstrate
compliance with the Final Decision requirement that Pacific
has solicited input from CLECs to clarify the Collocation
Handbook to ensure that it is a useful reference tool for
collocators. App. B, p. 7. Attached as Attachment II is a
copy of Accessible Letter CLECC 99-073, dated March 12,
1999 reminding all CLEC's of a customer survey, which had
been available online since September 1998, to solicit CLEC
feedback for purposes of enhancing the handbook for CLEC
use. Hopfinger Attachment JJ is a copy of the online
customer survey. In response to CLEC comments Pacific has
made the following changes to the handbook:
• Section 1 of the handbook was updated June 1, 1999, to
include all forms of collocation available to CLECs,
which include caged, cageless, adjacent structure
collocation, unique collocation arrangements.
44
• Unnecessary sections such as "Contracted Products" were
removed.
• Section 6 now includes the current restroom and parking
policy. The section also includes combustibles policy and
building maintenance.
• Section 9 includes all application processing and
ordering information to improve the organization of the
handbook.
89. As required by the Final Decision, Pacific posted its
Collocation Handbook on the web. App. B, p. 7. Hopfinger
Attachment KK is Pacific's September 16, 1998 Accessible
Letter CLECC 98-084, advising CLECs of the website address.
CLECs must first sign a nondisclosure agreement to obtain a
password to access the website.
90. As required by the Final Decision, Pacific keeps the
Collocation Handbook on the website up to date, and
includes a summary of all Collocation Handbook changes
made, at a minimum, over the preceding two months. App. B,
p. 7. In fact, Pacific applied these improvements to the
entire CLEC Handbook. Pacific provides a historical summary
of changes to the CLEC Handbook under the "What's New" web
page. Hyperlinks on each of the summary entries take users
directly to the modified document. A recent copy of the
"What's New" web page is attached to this affidavit as
Hopfinger Attachment LL. Additionally, Pacific includes a
detailed summary of changes to its CLEC Handbook on the
CLEC website. This summary precedes the handbook text on
45
the electronic version of the handbook. Hopfinger
Attachment MM is an example of the summary of changes.
91. Pacific has complied with the Final Decision requirement to
institute a revision system that prospectively shows, on
each section of the Collocation Handbook, the date of the
latest change. App. B, p. 7, and WS Agreement 7.1.1.1.
Again, Pacific extended this improvement to the entire CLEC
Handbook. Beginning with the March 17, 1999 release of the
CLEC Handbook, Pacific added parenthetical date references
to reflect the date a paragraph was last modified. The
changed date is placed in the index and on the actual
paragraph modified. Hopfinger Attachment NN contains
sample pages from the on-line Collocation Handbook showing
the paragraph change dates on the index and on the actual
paragraphs.
92. As required by the Final Decision, Pacific issues
accessible letters for all changes in its collocation
rules, and makes those letters available to all collocators
by posting them on the website. App. B, p. 8, and WS
Agreement 6.3.1.1. Hopfinger Attachment OO is a matrix of
accessible letters, pertaining to changes in collocation
rules, that Pacific issued from September 1998 through July
12, 1999. These accessible letters are available on the
CLEC website. A brief description of the content of the
accessible letter, the date the letter was published and
the reference number of the accessible letter is contained
in the matrix.
46
Central Office Space Management
93. To the extent technically feasible Pacific gives CLECs the
option of collocating equipment in any unused space, as
defined in Pacific’s proposed July 9, 1999, collocation
tariff, within Pacific’s eligible structure, and does not
require CLECs to collocate in a room or isolated space
separate from Pacific’s own equipment. Pacific will not
impose unreasonable segregation requirements that impose
unnecessary additional costs on competitors. Pacific will
take reasonable steps to protect its own equipment, such as
e.g., enclosing the equipment in its own cage, and other
reasonable security measures.
94. Collocators may submit, in writing, a request for a report
indicating availability of physical collocation space in a
specific central office. Pacific will respond to the
requesting collocator within 10 days of the submission of
the request and will provide a report indicating Pacific’s
available physical collocation space in the premises
requested. The report specifies the amount of physical
collocation space available in the requested central
office, the number of collocators, any planned building
additions or equipment removal jobs and any amount of space
that will be recovered. Attachment PP is Accessible Letter
CLECC 99-225 notifying CLECs of this report and how to
request it. Hopfinger Attachment RR, §16.11.15.
47
95. Pacific has complied with the requirement in the Final
Decision to post on its website any central office that
Pacific has determined has no space available for physical
collocation. App B., p. 10. Accessible Letters issued by
Pacific demonstrating compliance with this requirement and
notifying CLECs of exhausted central offices are contained
in Hopfinger Attachment QQ: Accessible Letters CLECC 98-081
dated September 3, 1998; CLECC 98-088 dated September 21,
1998; CLECC 98-120 dated November 11, 1998; CLECC 98-127
dated November 13, 1998; CLECC 99-018 dated January 26,
1999; CLECC 99-050 dated February 18, 1999; CLECC 99-050
dated February 18, 1999; CLECC 99-175 dated May 18, 1999;
and CLECC 99-211 dated June 7, 1999. As with all
accessible letters, these notification letters are posted
on the CLEC website for viewing.
96. The collocation walk-through process established by the
CPUC in D.98-12-068, released December 17, 1998, allowed
Pacific 15 days to provide a response to the CLEC as to
whether Pacific can accommodate a request for collocation.
The FCC’s Docket 99-48 order allows only 10 days. Pacific
has modified its process, and the language in its July 9,
1999 proposed tariff, to reflect the shorter time period.
In addition, Pacific has revised its practices to comply
with the requirement of the FCC’s Docket 99-48 order that a
CLEC that has been denied physical collocation space in an
eligible structure be permitted to tour the premises in
48
question within 10 days of the denial of space. Hopfinger
Attachment RR,§ 16.10.2(A).
97. As required by the Final Decision, Pacific provides floor
plans to CLECs prior to any walkthrough that include square
footage as well as noting the location of its equipment
used to provide ADSL service and an indication of whether
equipment is in use, idle or obsolete. App. B, p.10.
Hopfinger Attachment SS is CLEC Handbook, Collocation,
Section 3.8. that lays out terms and conditions for central
office tours that comply with the Final Decision. In
February 1999, Pacific offered walkthroughs to all CLECs on
the waiting list for the 26 denied offices. As of May 31,
1999, CLECs have elected to attend a total of 15
walkthroughs. Reports were submitted by Pacific and the
CLECs to the CPUC following the walkthroughs. The CPUC
Staff has also visited several of the central offices. A
CPUC determination regarding space availability is pending.
Prior to the walkthroughs, a package with information on
the exhausted central office was provided to each CLEC.
The package included the physical collocation denial form,
office relief plan documentation, documentation of reserved
space, documentation of open space and floor plans.
98. A CLEC is placed on a waiting list for an exhausted central
office according to the date the CLEC submitted its
application. WS Agreement 6.4.1.1. Hopfinger Attachment TT
is a copy of Pacific's Accessible Letter CLECC 98-071 dated
August 18, 1998 advising CLECs of this policy change and
49
attaching the guidelines Pacific will follow when placing
CLECs on the waiting list.
99. As required by the Final Decision, Pacific will report to
the CPUC, when a Pacific affiliate drops out of a business.
e.g., Video Services, etc., whether the space is recycled
to all requesting collocators, or the affiliate or Pacific
reclaims it. WS Agreement 6.10.1.2. To date no affiliate
has dropped out of business so there has been nothing to
report.
100. CLEC Handbook, Collocation, section 3.4 and 3.4.1
demonstrates Pacific’s compliance with the Final Decision’s
interim requirements for space reservation. In addition,
Pacific modified its internal practices and trained its
Space Planners on the new requirements to assess central
office space availability and mark up the central office
floor plans based on the interim requirements. The interim
requirements provide that: (1) Pacific reserves space for
similar equipment (e.g., transmission equipment) for no
longer than 12 months, but only if collocators are also
permitted to reserve space for the same length of time;
(2) Pacific, CLECs and Pacific’s affiliates have the right
to reserve space for a 12-month planning horizon; (3)
Pacific can reserve space for dissimilar equipment for no
more than five years, with dissimilar equipment defined as
switching equipment, MDFs and power. Final Decision, p.
137, App. B, p. 10. Hopfinger Attachment VV.
50
101. Pacific has complied with the Final Decision interim
requirements on deposits for space reservation for similar
equipment. These interim reservation requirements provide
that: 1) Any entity, including Pacific, which wants to
reserve space shall provide Pacific a $2,000 nonrefundable
deposit; 2) In the case of CLECs or other non-affiliated
companies, the $2,000 shall be applied against the
collocation construction fee; 3) Any entity, including
Pacific, which does not use the reserved space within the
twelve month time frame will forfeit its deposit; and, 4)
Such forfeitures will be credited against the collocation
charges of the next carrier to collocate in that particular
central office. App. B, p. 10. Pacific notified the CLECs
of the interim deposit rules in Accessible Letter CLECC 99-
205, issued June 1, 1999. Hopfinger Attachment ZZ. This
interim deposit requirement is also set forth in the CLEC
Handbook, collocation, section 3.5. Hopfinger Attachment
AAA. To date, Pacific has not received any requests for
such reservation. As this interim requirement is
inconsistent with the FCC’s first-come first-serve rules,
Pacific filed a Petition to Modify the interim space
reservation requirements. Pacific will conform its
practices to any subsequent ruling by the CPUC on this
issue.
102. In order to increase the amount of space available for
physical collocation, Pacific will remove obsolete unused
equipment from its eligible structures that have no space
51
available for physical collocation upon reasonable request
by a collocator or upon order of the CPUC. In addition, in
those offices where Pacific has determined it does not have
adequate space to meet forecasted physical collocation
demand, Pacific will remove obsolete unused equipment
necessary to meet forecasted demand in the office in
advance of a reasonable request from a CLEC, or order from
the CPUC. Hopfinger Attachment RR, §16.10.2(D)
103. As required by the Final Decision, in any central office in
which all options for physical collocation offered by
Pacific have been exhausted, Pacific will not provide
additional space in that central office to any of its
affiliates. Final Decision, p. 122, App. B, p. 8. Pacific
has modified its internal methods and procedures to comply
with this requirement. In addition, CLEC Handbook,
Collocation, Paragraph 3.7.1 states, "Pacific Bell shall
not be permitted to provide additional space in that
[denied] Central Office for any of its affiliates." Since
December 17, 1998. Pacific has not provided additional
space to any affiliate in an exhausted central office.
104. As required by the Final Decision, Pacific provides
information on space used in a central office for retail
ADSL service for the CPUC's use to determine whether space
is available in particular central offices. App. B, p. 8.
For example, Hopfinger Attachment WW is an enlargement of a
portion of a floor plan for a central office that shows the
52
location of Pacific's ADSL equipment. This floor plan was
submitted to the CPUC on February 26, 1999.
105. As required by the Final Decision, Pacific identifies the
location of its ADSL equipment in any walkthrough of an
exhausted central office. App. B, p. 8. Evidence of this
compliance is included in Hopfinger Attachments XX, a
matrix of the denied offices inspected by CLEC
representatives and YY, a denial of physical collocation
package.
106. Pacific has complied with the Final Decision to allow CLECs
to augment their collocation space when they reach a 60
percent utilization rate and to allow CLECs to begin the
application process prior to reaching the 60 percent
utilization rate if the CLEC expects to achieve 60 percent
utilization before the process is completed. App. B, pp. 8-
9. Hopfinger Attachment BBB is Pacific's Accessible Letter
CLECC 99-081 made available to CLECs on March 15, 1999,
advising CLECs of this policy change. Pacific has updated
the CLEC Handbook, Collocation, section 3.3 to reflect
compliance with the Final Decision. Hopfinger Attachment
CCC. Furthermore, on April 1, 1999 Pacific filed revised
tariff language to Schedule Cal. P.U.C. No. 175-T, Section
16.3.3, that reflects compliance with the Final Decision.
Hopfinger Attachment E, § 16.3.3.
107. As required by the Final Decision, Pacific allows a
collocator to enter into sublease-type arrangements with
other collocators for use of caged physical collocation
53
space. Each collocator, including those subleasing cage
space, is subject to the terms and conditions of Pacific’s
proposed tariff. Pacific will communicate directly with
sub-leasing carriers for ordering UNEs. App. B, p.8.
Hopfinger Attachment EEE is Pacific's Accessible Letter
CLECC 99-077, dated March 15, 1999, advising CLECs of this
practice. Pacific also updated CLEC Handbook, Collocation,
Section 9.5 to reflect compliance with the Final Decision,
App, B, p. 8 and the FCC’s Docket 99-48 Order. Hopfinger
Attachment FFF. Furthermore, in its April 1, 1999 and July
9, 1999 proposed tariffs, Pacific filed revised tariff
language to Schedule Cal. P.U.C. No. 175-T, Section
16.10.1(A)(3), that reflects compliance with the Final
Decision and the FCC Docket 99-48 Order. Hopfinger Attach-
ment E, section 16.2.29 and RR, Section 16.10.1(A)(3).
108. As recommended in the Final Staff Report, Pacific will
reclaim collocation space from a CLEC who accepts a
collocation space, has all the cabling in place to make
that collocation space operational, but does not use that
space within six months from the date it is operational.
FSR, p. 67.10 Hopfinger Attachment HHH is a copy of CLEC
Handbook, Collocation, section 3.11 stating this
reclamation policy. Additionally, in its April 1, 1999
proposed tariff, Pacific modified Schedule Cal. P.U.C. No.
175-T, Section 16.3.3. Hopfinger Attachment E. To date,
10 Final Staff Report(“FSR”)
54
Pacific has not had to reclaim space to satisfy an
outstanding request for collocation space.
109. Hopfinger Attachment JJJ is Accessible Letter CLECC 99-085
dated March 18, 1999, which advised CLECs that Pacific
would refund non-recurring cage installation charges to a
carrier that surrendered their collocation space at
Pacific’s request to satisfy another carrier’s request.
App. B, p. 9. Pacific also updated the CLEC Handbook,
Collocation, section 9.10 to reflect this policy in its
April 1, 1999 proposed tariff, filed revised tariff
language to Schedule Cal P.U.C. No. 175-T, section 16.3.4
to reflect this new policy. Hopfinger Attachments E and
KKK, respectively. As of June 30, 1999, no refunds have
been required, as Pacific has not reclaimed any collocation
cages.
Provisioning
110. Pacific will process an application for collocation space
submitted by a competitor while that competitor’s state
certification is pending or before the competitor and
Pacific have entered into a final interconnection
agreement.
111. Pacific has complied with the Final Decision requirement
that it completes physical collocation installations within
the 120-day provisioning timeframe established in its
Schedule Cal. P.U.C. No. 175-T tariff, and in accordance
with time frames established in its ICAs with CLECs. App.
55
B, p. 9. Pacific compliance is demonstrated in the monthly
tracking report of cage construction which shows the number
of days for each installation. See Hopfinger Attachment
MMM. Pacific has not missed any collocation installation
dates since October 1998.
112. Pacific has modified its internal process to comply with
the Final Decision requirement that "[i]f Pacific falls
behind in the physical collocation process, it shall issue
weekly status reports to the requesting carrier." App. B,
p. 9. Hopfinger Attachment NNN is an internal memo
notifying the collocation point of contact and engineering
point of contact personnel of Pacific’s obligation to issue
weekly status reports if Pacific falls behind in the
physical collocation process. Hopfinger Attachment OOO is
a template of a CLEC notification letter that will be
issued to a CLEC should Pacific encounter a delay in
completing a collocation order. No report has been issued
as Pacific has met all physical collocation intervals since
October 1998.
113. As required by the Final Decision, Pacific offers
collocator-to-collocator connections between collocation
cages leased by two or more CLECs within 15 days of a
request. App. B, p. 8. Hopfinger Attachment PPP is
Pacific's Accessible Letter CLECC 99-078, dated March 15,
1999, advising CLECs of this policy. Pacific has updated
the CLEC Handbook, Collocation, section 1.9.2 to reflect
compliance with the Final Decision. Hopfinger Attachment
56
QQQ. Furthermore, in its April 1, 1999 and July 9, 1999
proposed tariffs, Pacific filed revisions to Schedule Cal.
P.U.C. No. 175-T, Section 16.2.27, that reflect compliance
with the Final Decision and FCC Docket 99-48 Order.
Hopfinger Attachments E and RR.
114. Pacific does not require competitors to purchase any
equipment or cross-connect capabilities solely from Pacific
at tariffed rates. Hopfinger Attachment RR, section
16.2.27.
115. Pacific permits a collocating CLEC to interconnect its
network with that of another collocating CLEC at Pacific’s
eligible structure and to connect its collocated equipment
to the collocated equipment of another CLEC within the same
eligible structure provided that both CLECs are collocated
with Pacific and the collocated equipment is also used for
interconnection with Pacific or for access to Pacific’s
UNEs. Hopfinger Attachment RR, section 16.2.27.
116. Pacific permits CLECs to provide their own cross-connect
facilities between collocated equipment located in
Pacific’s eligible structure, using either copper or
optical facilities, subject to the same reasonable safety
requirements Pacific places on its own similar facilities.
Hopfinger Attachment RR, section 16.2.27.
117. In the Final Decision, the CPUC required Pacific to develop
a template for various types of collocation and for cage-
to-cage connections, which is readily available to CLECs
upon request. FD, p. 133, App. B, p. 8. Hopfinger
57
Attachment SSS is a copy of the generic collocation
appendix available to any CLEC.
118. Accessible Letter CLECC 99-071, dated March 12, 1999,
advised CLECs that Pacific would comply with the
requirement in the Final Decision that Pacific allow
carriers to submit a bond to cover the 50% advance payment
in lieu of a check. App. B., p. 9. Hopfinger Attachment
TTT. The letter also advised CLECs that consistent with
the Final Decision, Pacific would cash the bond if the CLEC
does not submit the required 50% down payment within 30
days of the commencement of construction. In addition,
Pacific reflected these policy changes in the CLEC
Handbook, Collocation, sections 9.4 and 9.4.1, dated March
17, 1999 and filed revised tariff language on April 1,
1999, Schedule Cal P.U.C. No. 175-T, Section 16.2.1
Hopfinger Attachments UUU and E, respectively. As of June
30, 1999, no CLEC has elected to submit a 50% bond in lieu
of a check.
119. In the Final Decision, the CPUC stated that Pacific shall
accept applications and payment in advance of its advice
letter becoming effective but that no construction work
should commence until the advice letter is approved. App.
B, p. 9. However, if Pacific followed this portion of the
Final Decision, it would unnecessarily prolong the
installation interval for collocation cages and jeopardize
Pacific’s ability to meet the collocation installation
intervals set forth in the tariffs, ICAs and the Final
58
Decision. Therefore, on March 5, 1999, Pacific met with
the CPUC Staff to discuss Pacific’s policy to accept
applications and payment for collocation requests in
advance of the associated advice letter becoming effective.
Pacific’s policy is to begin the installation of
collocation cages upon receipt of a completed application
and deposit regardless of advice letter approval. The CPUC
staff agreed that Pacific should not change its
installation policy. The July 9, 1999 proposed tariff
eliminates the requirement that physical collocation space
be tariffed on a central office-specific basis.
Consequently, it will not be necessary to file an advice
letter when a CLEC requests physical collocation space in
an eligible structure where collocation has not been
previously provided.
120. In order to comply with the Final Decision which requires
Pacific to determine a timeframe other than 30 days as
acceptable for submitting the check or surety bond, Pacific
issued Accessible Letter CLECC 99-126, dated April 13,
1999, proposing a shortened time frame for submitting the
check or surety bond. Hopfinger Attachment WWW. App. B,
p. 9. The CLECs preferred not to adopt Pacific’s proposed
10-day interval and have elected to maintain the current
30-day timeframe. In response to CLECs’ comments, Pacific
issued Accessible Letter CLECC 99-184, dated May 20, 1999,
advising CLECs that the 30-day timeframe would not change.
Hopfinger Attachment XXX.
59
121. Accessible Letter 99-092, dated March 24, 1999, advised
CLECs that Pacific has adopted the Final Decision to fill
in cages in a manner that allows for contiguous growth of a
CLEC’s collocation area. Hopfinger Attachment YYY. This
satisfies the requirements that, if other carriers want to
collocate in that central office and the unassigned
contiguous space is needed, the space will be granted to
the first carrier filing an application and submitting the
requisite deposit or bond. If unassigned contiguous space
is needed, Pacific will notify the carrier reserving
contiguous space that the contiguous space is no longer
available. FD, p. 123, App. B, p. 9. Pacific also
reflected this change in policy in the CLEC Handbook,
Collocation, section 9.3. Hopfinger Attachment ZZZ. On
April 1, 1999, Pacific filed revised tariff language to
update Schedule Cal P.U.C. No. 175-T, section 16.3.3(B).
Hopfinger Attachment E.
SECURITY
122. Protection of Pacific’s network is crucial to its ability
to provide service to all of its customers. To assure that
protection Pacific imposes reasonable security measures on
collocating CLECs. Those security measures may include,
but are not limited to, enclosing Pacific’s equipment, use
of security cameras or other monitoring devises, badges
with computerized tracking systems, identification and
access swipe cards, and other reasonable measures that
60
Pacific may determine to be necessary. The security
measures will apply in varying combinations, depending on
what is appropriate for a particular eligible structure.
Hopfinger Attachment RR, section 16.10.1(B)(4).
123. Pacific does not use any information collected in the
course of implementing or operating security arrangements
for any marketing or other purpose in aid of competing with
other CLECs. Hopfinger Attachment RR, § 16.10.1(B)
124. CLEC personnel and technicians who have access to Pacific’s
collocation areas must be security qualified and know-
ledgeable about Pacific’s security standards. They will
undergo the same level of security training as Pacific’s
employees or authorized contractors. They are not required
to receive security training from Pacific, but Pacific will
provide the CLECs with information about the specific type
of security training required. Hopfinger Attachment RR, §
16.10.1(B)(1).
125. Pursuant to Pacific’s July 9, 1999 proposed tariff, Pacific
and CLECs will establish disciplinary procedures applicable
to certain actions that damage or place the employees,
equipment, facilities, or network of Pacific or other CLECs
in jeopardy. Disciplinary procedures will also be
established to address violations of Pacific’s security,
safety, network reliability and business conduct policies
and practices. Hopfinger Attachment RR, § 16.10.1(B)(2).
126. CLECs have access to their physical collocation dedicated
space 24 hours a day, seven days a week, for purposes of
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installing, maintaining or repairing their collocated
equipment. Hopfinger Attachment RR, § 16.4.6.
127. Pacific may require CLECs to use a central entrance to an
eligible structure, but does not require construction of a
new entrance for CLECs’ use. Hopfinger Attachment RR, §
16.10.1(A)(4).
128. Pacific allows collocators to access their collocated
equipment without requiring a security escort or delaying
the CLEC’s employee’s entry into the eligible structure by
requiring a Pacific employee to be present. Hopfinger
Attachment RR, Section 16.10.1(B)(5).
129. Pacific provides CLECs reasonable access to restroom
facilities and parking while at Pacific’s premises.
Hopfinger Attachment RR, § 16.2.20.
COLLOCATION SUMMARY
130. In summary, Pacific has made available and is providing
collocation to requesting carriers in California at just
and reasonable prices in compliance with Pacific’s
obligations under the Final Decision, the Act and the FCC
orders relating to collocation. Pacific provides
significantly more physical collocation space to CLECs in
California as compared to any information disclosed by
other ILECs nationwide. Pacific has steadily worked to
improve its processes and procedures for the provision of
collocation, through discussions with collocating carriers
and revisions to Pacific’s procedures. Pacific has not
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missed an installation interval for physical collocation
since October, 1998. In its collocation practices Pacific
has attempted to address the concerns of individual
collocators while ensuring fair and consistent treatment of
all CLECs.
ACCESS TO NETWORK ELEMENTS ON AN UNBUNDLED BASIS
131. As discussed in the Deere Affidavit, Pacific provides any
requesting telecommunications carrier, “nondiscriminatory
access to network elements on an unbundled basis at any
technically feasible point."
132. Pacific currently provides access to UNEs by permitting
those CLECs that are collocated to combine or access UNEs
in Pacific’s central office pursuant to the terms and
conditions of the collocation tariffs discussed in the
collocation portion of this affidavit. Pacific also makes
available five different options through which CLECs may
access Pacific’s UNEs in order to combine them to provide
finished telecommunications services to their end-user
customers. Hopfinger Attachment O is a copy of the
"Appendix UNE" section of Pacific’s generic interconnection
agreement language which contains the terms and conditions
under which Pacific makes UNEs available for
telecommunications carriers to combine. Additionally, the
Deere Affidavit provides a technical description of the
five access methods in his affidavit.
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133. If a CLEC wishes to utilize any of the five methods for
access outlined in Hopfinger Attachment O Pacific will
negotiate reasonable terms and conditions for doing so.
Pacific provided proposed pricing for the five methods of
access in the OANAD collocation pricing phase of Docket
R.93-04-003. The proposed prices are equal to Pacific’s
TELRIC cost plus the 21% joint and common cost originally
established by the CPUC in Decision 98-02-106. Pacific has
satisfied the requirements of the Act by giving CLECs full
and nondiscriminatory access to UNEs as discussed in the
Deere affidavit.
134. Pacific agreed in the 271 Workshop to provide frame
equipment and repeaters necessary to extend UNEs into the
CLEC’s collocation cage under method one of Pacific’s “Five
Methods of Access to UNEs” to enable the CLEC to combine
the UNEs. WS Agreement 6.1.1.1. At present, no CLEC has
requested Method One. However, Pacific continues to make
Method One available and filed cost studies and proposed
prices for method one in the OANAD collocation pricing
proceedings.
UNE COMBINATIONS
135. Pacific continues to honors its ICAs with numerous CLECs to
provide combined UNEs, including arbitrated interconnection
agreements with AT&T, MCI and Sprint that include terms for
provisioning UNEs on a combined basis. Additionally, under
the provisions of section 252(i) of the Act, other CLECs
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have opted into these agreements for the remaining term of
the contract.
136. In compliance with the recent Supreme Court order,11 Pacific
will not “disassemble” already combined UNEs when a CLEC
orders such already combined UNEs. This normally occurs
when a CLEC is taking over an existing end-user account.
The CLEC must order these already combined UNEs with
specificity and should the CLEC order UNEs other then the
already combined UNEs, Pacific will treat the order as a
new combination.
137. Pacific will combine UNEs for a CLEC under Network
Component Service (NCS). Through NCS Pacific performs the
combining of certain UNEs on behalf of the CLEC to permit
the CLEC to provide an end-to-end telecommunications
service to end users exclusively utilizing Pacific UNEs.
Although those alternatives go beyond Pacific’s obligations
under the Act and do not fall under the requirements of
Section 271, Pacific, by offering those options, has
facilitated entry by facilities-based CLECs into the local
market. This offering is fully explained in Pacific’s
Generic Interconnection Agreement, Appendix NCS Hopfinger
Attachment EEEE. To date, no one has requested NCS. See
also Deere Affidavit for discussion of five methods of
access to UNEs.
11 AT&T v Iowa Utils.Bd., 119 S.Ct.721 (1999)
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138. Pacific has made available the extended loop (link), or
multi-wire center loop, as required by the Final Decision.
App. B, p. 17. The extended loop functionality is a
combination of currently available UNEs. The following UNE
elements for local loop, dedicated transport and cross
connects are available today in Pacific under existing CLEC
contracts in order to satisfy this voice grade extended
loop request.
Loop types:• 2-Wire Analog Loop• 4-Wire Analog Loop
Dedicated Transport elements:
• Interoffice Transport Fixed• Interoffice Transport Variable• Entrance Facility• Multiplexing
Cross Connect types:
• 2-Wire Analog Loop to point of access/collocation• 4-Wire Analog Loop to point of access/collocation• DS-1, DS-3, etc. to point of access/collocation
These UNEs are made available and combined at the prices
set forth in the generic pricing appendix.
139. The extended loop functionality provides CLECs the ability
to serve their end users using a voice grade analog 2 or 4-
wire loop cross-connected to dedicated transport. Extended
loop is only available to a CLEC when the CLEC is the
provider of the end user’s switched local telephone
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exchange service. Extended loop is not intended to
displace existing Pacific access services.
140. The dedicated transport portion of the extended loop is
established from the CLEC customer’s Pacific servicing wire
center to the CLEC’s collocation cage in a different
Pacific wire center. Pacific will combine these elements
pursuant to the existing terms and conditions of each
CLEC’s contract or by amendment to include any element,
term or condition necessary to facilitate extended loop.
RIGHT TO USE
141. Pacific has complied with the Final Decision requirement to
provide: 1) A list of the software vendors; 2) A
description of the specific license agreements for each
type of software, i.e., specific uses, limits on number of
users, or number of minutes; 3) Contacts with the switch
vendors to determine if the switch vendors want the CLEC to
sign a nondisclosure agreement to obtain the information;
and, 4) At the written request of a CLEC, negotiate at no
charge a right to use agreement for use of the software
that parallels Pacific’s right to use. App. B, p. 16, FD
p. 152. Hopfinger Attachment BBBB is a copy of Accessible
Letter CLECC 99-166 informing CLECs of the availability of
the list of software vendors and licenses and Pacific’s
offer to negotiate on behalf of the CLEC. The list of
vendors and licenses is dynamic. Attachment CCCC is a copy
of Accessible Letter CLECC 99-237 advising the CLECs that
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further negotiations with the software vendors resulted in
a subsequent agreement that no additional RTU need be
negotiated for CLECs at this time for the UNEs defined in
existing contracts. If new UNEs are defined, Pacific will
investigate the need for additional RTUs. Hopfinger
Attachment DDDD is a copy of the CLEC Handbook, UNE,
Section 2.1, which was updated to reflect this policy
change.
WHITE PAGES LISTINGS
142. Section 271(c)(2)(B)(viii) of the Act requires Pacific to
provide, "White pages directory listings for customers of
the other carrier's telephone exchange service." Pacific’s
directory affiliate publishes the listings of the CLEC’s
customer within Pacific’s appropriate white pages
directories. These listings are included within the
listings of Pacific’s customers. These listings include
name; address and telephone number as specified by the CLEC
143. In addition to providing listings, Pacific provides initial
and annual delivery of its white pages directories to
customers of resellers and facilities-based CLECs on the
same basis as it does to its own customers. Pacific has
worked with CLECs to improve the delivery process. More
specifically, Pacific responded quickly, and at the most
senior level, to resolve concerns regarding directory
delivery in gated communities and apartment complexes.12
12 Third Party Proprietary.
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Pacific Bell worked to resolve differences between the
directory company and the CLEC so that the CLEC customers
would receive directories in the manner in which the CLEC
wanted them delivered. Pacific also provided the CLEC
directly with directories so that the CLEC could provide
emergency response to customers, if needed. Pacific also
has in place methods and procedures by which a requesting
CLEC can obtain additional copies of white pages
directories subsequent to the normal directory distribution
cycle on the same terms and conditions as Pacific
customers. Finally, Pacific provides access to its white
pages directory listings in readily accessible magnetic
tape or electronic format. AT&T, Attachment 4 §5; MCI,
Attachment 4, §6; Sprint, Attachment, §6. CLECS may also
validate their end-users’ listings and directory delivery
information anytime by utilizing the web-based Listings
Lookup that was introduced in September, 1998. The Web-
based Listings Lookup is located on the Pacific CLEC
website.
144. A white pages end-user listing is provided to a CLEC’s
customers in the same manner as Pacific provides the
listing to its own retail customers. CLEC end user listing
information is included alphabetically, with Pacific end
user listings. AT&T, Attachment 4, §2; MCI, Attachment 4,
§1. As of May, 31 1999 in California, Pacific directories
contain more than 231,000 listings of CLEC telephone
numbers. CLECs who provide local exchange service through
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the purchase of unbundled switching, or solely through
their own facilities, may have their customers included in
Pacific’s white pages directories. MCI, Attachment 4, §4.
All CLEC subscriber listing information is included in the
Pacific white pages in the same type and format as Pacific
subscriber listing information. Sprint, Attachment 4, §2.
145. Pacific manages CLEC white pages listing information in the
same manner as it does its own. AT&T, Attachment 4, §2.
The Directory white pages database contains information
pertinent to how the end user listings will appear in the
white pages Directory such as end user name, address and
listed telephone number. In addition, the database
contains directory delivery information regarding the
number of directories to be delivered and where those
directories should be delivered.
146. Pacific makes available, to all requesting CLECs, primary,
additional and foreign listings under the terms and
conditions contained in the CLECs’ respective
interconnection agreements on the tariff. CLEC Handbook,
Ancillary Services, §3.2 informs readers on primary,
additional and foreign listings. PDO §V.A. A primary
listing is associated with the end user subscribing to the
local telephone service. An additional listing is one
requested by an end user that pertains to, or is associated
with, the primary listing. A foreign listing is one that
does not fall within the local scope of the directory in
which it is listed. Each of these types of listings will
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contain a name, telephone number and may contain an address
in the white pages directory.
147. Directory publication schedules are provided via the on
line CLEC Handbook, Ancillary Services, § 3.5.2. in the
White Pages Listings User Guide, under the heading PB/NB
Directory Closing Dates. Information relating to paid
advertising and coverage of specific directories may be
obtained by a CLEC from Pacific Directory. CLECs requesting
business listing enhancements and Yellow Page advertise-
ments for their business end users are referred to Pacific
Directory, a separate, non-regulated affiliate of Pacific.
148. If the CLEC’s local calling scope differs from Pacific’s
geographic scope for a particular white pages directory,
and the CLEC wants to include its listings in a directory
outside the scope of the local directory, the CLEC may list
such end user listing information in Pacific’s white pages
on a foreign listing basis. Schedule Cal. P.U.C. Tariff
No. 175-T, §9.3 and CLEC Handbook, Ancillary Services,
§3.2. This is the same policy applicable to Pacific’s
retail operations.
149. Even though not required by section 271, Pacific will
include CLEC specific information, i.e., business office,
residence, office, repair bureau, etc., in the white pages
directory customer guide section. Under all existing
interconnection agreements, Pacific provides up to two
pages at no charge to the CLEC. In recent contract
negotiations Pacific has offered 1/8 page of space in the
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“Customer Guide Section” free of charge. At its option,
the CLEC may purchase additional space in the directory in
accordance with the nondiscriminatory rates contained in
Schedule Cal P.U.C. No. 175-T, section 9.2, “Customer Guide
Service Tariff.”13 To date, eight CLECs have made
arrangements to appear on customer guide pages. One or
more of these CLECs appear in the Customer Guide Pages in
69 of Pacific’s directories. The CLEC Customer Guide Pages
from the San Gabriel Valley White Pages Directory are
attached as Hopfinger Attachment FFFF.
150. Pacific maintains a “White Page Listings User Guide” that
provides CLECs with instructions for placing white pages
listings. A copy of this guide is available on the CLEC web
site.
151. Upon request from a CLEC, Pacific will transmit the CLEC’s
end user subscriber listing information to designated third
party directory publishers pursuant to the terms and
conditions agreed to by the Parties.
152. As requested by the CPUC Staff in the Final Staff Report,
page 22, Pacific re-examined the CLEC Handbook in reference
to complex captions and determined that additional
information would assist CLECs in handling end user
requests for complex captions. On April 13, 1999, Pacific
posted to the CLEC Handbook, Listings, section 3.5,
13 This issue was arbitrated in the recent MFS arbitration A.99-04-037. Thedraft decision states that Pacific is only required to provide 1/8th pageto the CLECs for free.
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Ordering (including Section 3.5.2 Listings, Straight-Line &
Simple Caption Listings and Complex Caption Listings) under
white pages directory listings in the ancillary services
section for Pacific and Nevada. See CLEC Handbook What’s
New and Listings, section 3.5.2. The information added to
the CLEC Handbook provides CLECs with the process to be
followed by their end user when their end user requests a
complex caption listing. Pacific’s Marketing Directory
Unit (MDU) negotiates all complex caption listings
including those requested by CLEC end users. The MDU
negotiates directly with the end user or with the CLEC and
also establishes an independent foreign white page listing
account to directly bill the end user. The information now
available in the CLEC Handbook also provides the telephone
numbers and hours of operation for MDU. CLECs are not
billed for these listings or held responsible for accepting
or making changes to these listings. This is the same
process used in Pacific’s retail operations. Currently, 19
different CLECs have ordered complex captions for their
customers.
HIGHER BANDWIDTH – OPTICAL LEVELS
153. As required by the Final Decision, Pacific has made higher
bandwidth services such as optical level bandwidths
available to CLECs. OC3 and OC12 services are offered and
priced pursuant to costs developed using the TELRIC
principle, as required for UNEs. Pacific developed these
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costs as part of its compliance with Final Decision.
Pacific offers OC48 on an ICB. App. B, p. 20-21.
Accessible Letter CLECC 99-163, issued May 11, 1999,
describes how the CLEC may obtain OC3 and OC12 services, as
well as, describing the availability the updated training
effective June 1, 1999. Hopfinger Attachment GGGG.
DISPUTE RESOLUTION PROCESSES
154. Pacific has complied with the requirement in the Final
Decision to allow a CLEC to re-negotiate its ICA to include
any or all of the dispute resolution processes in ICAs
Pacific has executed with CLECs in California. App. B, p.
12. Pacific permits a CLEC to request re-negotiation of
the dispute resolution provisions in its interconnection
agreement without requiring the CLEC to re-negotiate all of
the other terms and conditions of the ICA. Between
December 17, 1998 and May 31, 1999, Pacific signed and
filed with the CPUC 12 agreements with CLECs. Ernest
Communications adopted MCI's dispute resolution provisions,
e.Spire adopted Level 3 Communications's dispute resolution
provisions, MediaOne adopted AT&T's dispute resolution
provisions, and RCN Communications and PaeTec
Communications both adopted ACN's dispute resolution
provisions. The dispute resolution provisions from
Pacific's generic agreement were adopted by Computer
Business Sciences, NOS Communications, Pre-Paid Phones,
TelWest, Tesco and Total Media Technologies.
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CONCLUSION
155. As demonstrated herein, Pacific has made available, and
CLECs are actually using products, services and UNEs
through Pacific’s CPUC approved interconnection agreements
and Pacific’s CPUC approved tariffs that are in compliance
with the Act's Competitive Checklist. This concludes my
affidavit.
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I declare under penalty of perjury that the forgoing is true and
correct to the best of my knowledge.
Executed on July 9, 1999
_____________________________Curtis L. HopfingerDirector-Industry MarketsSBC Telecommunications, Inc.