1
Sale The acquirer handles all payments related work for the merchant such as contracts, consumer disputes and risk management Acquirer 1234 5678 5000 1234 5678 0910 1000 E. Munnee Efficiency Market Access + Consumers spend more with credit + Avoid cash & check handling costs + Payment guarantee + Faster funding + Faster checkout mes + Faster reporng + eCommerce + Mobile + Phone Order Increased Profits $ + Fraud monitoring + Avoid bounced checks + Less cash on-hand = less theſt Markeng + Access to customer analycs + Beer loyalty programs + Targeted offers Convenience Security Rewards Worldwide Acceptance + Buy now, pay later + Interest free if balance is paid off + Lower interest rate with good credit + Fast checkout mes + Online shopping + Automac transacon reporng + Chargeback ability + A card can be replaced, cash cannot + Extended warranes + Cash back + Miles + Exclusive access + Accepted at over 35 million locaons + No switching currencies + Zero liability if card is lost It’s a Loan What are the benefits? If credit cards have these fees, why not just use cash or checks? In exchange for paying 2.2%, merchants get all of these benefits: VIRTUALLY NONE OF THESE BENEFITS COME WITH USING CASH OR CHECKS Unintended Consequences of The Durbin Amendment By paying with credit cards, consumers get all of these benefits: How much is a credit card swipe fee? 2.20% Typical credit card swipe fee in the U.S. Here’s the approximate structure of a swipe fee: Funds Availablility Customer Validaon Fraud Monitoring Worldwide Connecon Chargebacks Infrastructure Merchant $97.80 The merchant receives Payment Processing $100 For purchases of Cardholder The issuing bank ensures the bill is paid, manages cardholder accounts, provides customer service, monitors for fraud and covers fraud losses Issuing Bank The card brand takes a service fee to run the network Card Brand Fee: $0.31 + + + Fee: $1.62 Fee: $0.09 Fee: $0.18 The processor authorizes and seles the funds and transmits the payment informaon Processor Who gets paid this fee? of convenience store theſt can be reduced if cash in registers is limited Average Dollar Value of Payment Type Credit Cards Cash 80% The Fed is doing the same A study by FSU suggests that if a country were to go completely cashless, the savings could amount to 1% of its annual GDP. That would equal about Plus don’t forget there are costs for Collecng, Counng, & Transporng cash HOW DOES PAPER PLASTIC? STACK UP TO $150 Billion Consumers have NOT seen most of the (This was an interchange cap for debit cards) Click here to learn more $8 Billion A study from Moody’s found that between 2008 and 2012, card usage increased GDP in the U.S. by $127 Billion ...the cost of cash distribuon is not reflected in the cost of cash use to consumers, which oſten creates the erroneous belief that cash is essenally a costless means of making payments. - DotEcon Despite a challenging global economic landscape, the increased penetraon of payment cards helped boost consumer consumpon and, on average, added to GDP. - Mark Zandi, Chief Economist of Moody’s Analycs I got red of dealing with theſt and paying all the waiters to spend an hour counng all the cash, then I would count it all and then I’d drive it a good 10 miles to the bank. Now, I save a good 45 minutes to an hour per day. At the end of the day, I just push a buon and everything goes through and life is good. -David Haield, owner, Bend Municipal Airport Cafe ...merchants’ belief that cash is less expensive than other forms of payment may be based on erroneous assumpons and misinformaon. - Fred Purches, Stores Magazine Average increase in spending from consumers that hold a rewards credit card with 1% cash back $68 a month of consumers have a rewards credit card 60% The State of Maryland switched from paying unemployment benefits by paper checks, to an electronic prepaid card and saved an esmated $400,000 a year. They were also able to avoid any problems caused by lost and delayed checks of U.S. federal benefits will be paid electronically by March 2013 Credit issuers take on this risk. Swipe fees help ensure merchants get paid even if the cardholder doesn’t pay their bill. If merchants ran their own credit programs, they would absorb this cost is the U.S. naonal average credit card loss rate Cost to issue a federal benefits paper check Cost to issue federal benefits electronically 100% ~ 5% $1.03 $0.10 Why do swipe fees exist? Someone’s goa pay for that water jet pack you bought on credit Is that really you buying that jet pack? “Hello sir, we noced some unusual purchases on your credit card and just wanted to confirm that it was you that made them. Did you recently purchase a water jet pack and 20 front row ckets to the upcoming Bieber Fever concert?” “Oh, I never bought any Jusn Bieber ckets, just the jet pack.” “No problem sir, you will not be liable for that purchase, we will take care of everything.” Processes and procedures to handle returns and disputes “This memory foam maress has no memory, I need to return this.” Card payments require electricity, cables, data servers and workers Credit Card Swipe Fee? by Paying a An explanaon of what merchants pay to accept credit cards, why it’s paid, and the benefits provided to merchants and consumers 2012 U.S. B2C eCommerce sales (driven by cards) $343 Billion S S Post regulaon, average cardholder fees for standard credit cards in Australia increased by (2001 - 2004) 22% In Canada, where card transacons are more regulated, consumers typically pay around $12 per month for a checking account Another bad idea being pushed by some state legislators (in Washington state and elsewhere) is to put price caps on what credit card companies can charge merchants (i.e., price controls). The credit card industry is highly compeve, with four major competors and many small ones. Merchants can select which credit cards they wish to accept and they can negoate fees. Richard W. Rahn, senior fellow of the CATO Instute and chairman of the Instute for Global Economic Growth Imposing price controls on credit cards may help a few borrowers, but it would raise the cost of having a credit card for everyone else and cut off access to credit for many of the riskiest borrowers. That’s no way to be a friend to consumers. Jonathan M. Orszag, senior fellow, Center for American Progress Merchants prefer cards should ^ Swipe fees support the authorizaon network so that someone with a card issued by a bank in Fargo, can visit a business in Laos and purchase a woven rug with that credit card. A transacon can be made anywhere in the world and it will be authorized and validated in just a few seconds Dante Ristorante in Omaha found that guests who use a credit card to pay for their order spend an average of 10% more than guests who use cash LIKE ANY PRODUCT OR SERVICE, CREDIT CARDS REQUIRE MONEY TO EXIST SWIPE FEES ARE NECESSARY AND COST-EFFECTIVE 1 5 6 7 8 2 3 4 Governments prefer cards Why not regulate these fees? 1 2 3 4 5 6 7 8 9 Non-interest checking account fees rose an average of aſter implementaon 25% Consumers prefer cards Issuer: 74% Acquirer: 14% Processor: 8% Card Brand: 4% 1 2 $ Esmated processing cost per paper check 22% 10% When credit cards became a payment opon for NYC taxis, ps on card purchases averaged 22%. Tips averaged 10% during the cash cab only days 2 (Source: Government Accountability Office) for the U.S. Small cket merchants are paying more and big cket merchants are paying less For a typical signature debit purchase of $5, merchants now pay over 2% more per sale than they did pre-Durbin Payment-o-meter Percent of U.S. payments by type (not including other forms of payment) Payment Cards Paper A survey from the Federal Reserve in Boston shows that most consumers rate security and ease of use as “most important” for a payment method 49% 41% Is it worth the 2.20%? The benefits credit cards bring to merchants and consumers are tangible and lengthy. In short, the value outweighs the cost The payments marketplace is more compeve than it’s ever been, as the current revenue model that swipe fees provide fuels exisng players and incents new companies to enter the market. These new entrants range from start-ups to naonal telecoms and are developing innovave products for consumers and merchants The global economy undoubtedly performs beer due to the friconless economic exchange electronic payments companies provide $24 $51 Risk Migaon in savings that the government intended to be passed on to consumers NOTE: The cost of accepting credit cards is not 2.2% more than the cost to accept cash and checks. These payment methods have processing costs too. (5-point scale. 1 Lowest, 5 Highest) ease of use security The Fed also shows that consumers rate credit cards as more convenient and secure than cash cost 31% 28% 10% Type Security Convenience Cash 2.7 4.0 Credit Card 3.1 4.3 TheStrawGroup.com [email protected] 402.964.2617 I indubitably concur with these statements $4.4 Trillion worldwide credit card transacons last year, totaling Visa & MasterCard had 52 Billion Trevor’s Tapioca Town $40 Billion $75 Billion $31 Billion In esmated cash loss due to theſt, counterfeit bills and accidents To print and deliver money Esmated missing tax revenue due to tax evasion via cash use Esmated worth of me consumers spend accessing cash $750 Million $400,000 U.S. Money Tree Credit card rewards have gone Down Under As as consumer, I approve this message Swipe fee price controls have been imposed in Australia Merchants have increased profits, but consumers have lost card rewards and choices Consumers are paying higher prices due to checkout fees merchants are able to charge due to the regulations Sources Subscribe to NewsFilter: click here or text TSGNF to 22828 Government Accountability Office (GAO) Visa Federal Reserve Bank of Boston MSN Visa (2) MasterCard MasterCard (2) CRA Internaonal Visa (3) MasterCard (3) The Washington Times The Wall Street Journal Bankrate.com Bank Credit News Bloomberg American Banker TSG Analysis Florida State University University of Gothenburg Federal Reserve Bank of Boston (2) PaySimple Federal Reserve Bank of Boston (3) Federal Reserve Bank of Chicago U.S. Department of Jusce eMarketer FDIC Dante Ristorante The New York Times Cigroup MasterCard (4) Visa (4) DotEcon The Bullen Visa (6) STORES Media Federal Reserve Bank of Boston (4) Federal Reserve Bank of Boston (5) Federal Reserve Bank of Boston (6) THE TRUSTED ADVISOR PAYMENTS TO THE INDUSTRY © Copyright 2013. The Strawhecker Group. All Rights Reserved.

ADVISOR - The Strawhecker Group

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Sale

The acquirer handles all payments related work for the merchant such as contracts, consumer

disputes and risk management

Acquirer

1234 5678 5000

1234 5678 0910 1000

E. Munnee

1234 5678 0910 1000

E. Munnee

Efficiency

Market Access

+ Consumers spend more with credit + Avoid cash & check handling costs + Payment guarantee

+ Faster funding + Faster checkout times + Faster reporting

+ eCommerce + Mobile + Phone Order

Increased Profits $

+ Fraud monitoring + Avoid bounced checks + Less cash on-hand = less theft

Marketing+ Access to customer analytics + Better loyalty programs + Targeted offers

Convenience

Security

Rewards

Worldwide Acceptance

+ Buy now, pay later + Interest free if balance is paid off + Lower interest rate with good credit

+ Fast checkout times + Online shopping + Automatic transaction reporting

+ Chargeback ability + A card can be replaced, cash cannot + Extended warranties

+ Cash back + Miles + Exclusive access

+ Accepted at over 35 million locations + No switching currencies + Zero liability if card is lost

It’s a LoanAPPROVED

What are the benefits?

If credit cards have these fees, why not just use cash or checks?

In exchange for paying2.2%, merchants get all of these benefits:

VIRTUALLY NONE OF THESE BENEFITS COME WITH USING CASH OR CHECKS

Unintended Consequences of The Durbin Amendment

By paying with credit cards, consumers get all of these benefits:

How much is a credit card swipe fee?

2.20% Typical credit card swipe fee in the U.S.

Here’s the approximate structure of a swipe fee:

Funds Availablility

Customer Validation

Fraud Monitoring

Worldwide Connection

Chargebacks

Infrastructure

Merchant

$97.80The merchant receives

Payment

Processing

$100For purchases of

Cardholder

The issuing bank ensures the bill is paid, manages

cardholder accounts, provides customer service, monitors for fraud and covers fraud losses

Issuing Bank

The card brand takes a service fee to

run the network

Card Brand

Fee: $0.31+ + +Fee: $1.62 Fee: $0.09Fee: $0.18

The processor authorizes and

settles the funds and transmits the

payment information

Processor

Who gets paid this fee?

of convenience store theft can be reduced if

cash in registers is limited

Average Dollar Value of Payment Type

Credit Cards

Cash

80%

The Fed is doing the same

A study by FSU suggests that if a country were to go completely cashless, the savings could amount to 1% of its

annual GDP. That would equal about

Plus don’t forgetthere are costs for

Collecting, Counting, & Transporting cash

HOW DOES

PAPERPLASTIC?

STACK UP TO $150 Billion

Consumers have NOT seen most of the

(This was an interchange cap for debit cards)

Click here to learn more

$8 Billion

A study from Moody’s found that between 2008 and 2012, card usage increased GDP in the U.S. by $127 Billion

...the cost of cash distribution is not reflected in the cost of cash use to consumers, which often creates the erroneous belief that cash is essentially a costless means of making payments. - DotEcon

“ ”

Despite a challenging global economic landscape, the increased penetration ofpayment cards helped boost consumer consumption and, on average, added to GDP. - Mark Zandi, Chief Economist of Moody’s Analytics

“ ”

I got tired of dealing with theft and paying all the waiters to spend an hour counting all the cash, then I would count it all and then I’d drive it a good 10 miles to the bank. Now, I save a good 45 minutes to an hour per day. At theend of the day, I just push a button and everything goes through and life is good.

-David Hatfield, owner, Bend Municipal Airport Cafe

“”

...merchants’ belief that cash is less expensive than other forms of payment may be based on erroneous assumptions and misinformation.

- Fred Purches, Stores Magazine“ ”

Average increase in spending from consumers that hold a rewards credit card with 1% cash back

$68 a month

of consumers have a rewards credit card

60%

The State of Maryland switched from paying unemployment benefits by paper checks, to an electronic prepaid card and saved an estimated $400,000 a year. They were also able to avoid any problems caused by lost and delayed checks

of U.S. federal benefits will be paid electronically by March 2013

Credit issuers take on this risk. Swipe fees help ensure merchants get paid even if the cardholder doesn’t pay their bill. If merchants ran their own credit programs, they would absorb this cost

is the U.S. national average credit card loss rate

Cost to issue a federal benefits paper check

Cost to issue federal benefits electronically

100%

~ 5%

$1.03

$0.10

Why do swipe fees exist?

Someone’s gotta pay for that water jet pack you bought on credit

Is that really you buying that jet pack?

“Hello sir, we noticed some unusual purchases on your credit card and just wanted to

confirm that it was you that made them. Did you recently purchase a water jet pack

and 20 front row tickets to the upcoming Bieber Fever concert?”

“Oh, I never bought any Justin Bieber tickets, just the jet pack.”

“No problem sir, you will not be liable for that purchase, we will take care of everything.”

Processes and procedures to handle returns and disputes

“This memory foam mattress has no memory, I need to return this.”

Card payments require electricity, cables, data servers and workers

What Benefits Me

Credit Card Swipe Fee?by Paying a

An explanation of what merchants pay to accept credit cards, why it’s paid, and the benefits

provided to merchants and consumers

2012 U.S. B2C eCommerce sales

(driven by cards)

$343 Billion

S SPost regulation, average cardholder

fees for standard credit cards in Australia increased by

(2001 - 2004)

22%In Canada, where card transactions are more regulated, consumers typically pay around $12 per month for a checking account

Another bad idea being pushed by some state legislators (in Washington state and elsewhere) is to put price caps on what credit card companies can charge merchants (i.e., price controls). The credit card industry is highly competitive, with four major competitors and many small ones. Merchants can select which credit cards they wish to accept and they can negotiate fees. Richard W. Rahn, senior fellow of the CATO Institute and chairman of the Institute for Global Economic Growth

“”

Imposing price controls on credit cards may help a few borrowers, but it would raise the cost of having a credit card for everyone else and cut off access to credit for many of the riskiest borrowers. That’s no way to be a friend to consumers.

Jonathan M. Orszag, senior fellow, Center for American Progress

“”

Merchants prefer cardsshould^

Swipe fees support the authorization network so that someone with a card issued by a bank in Fargo, can visit a business in Laos and purchase a woven rug with that credit card. A transaction can be made anywhere in the world and it will be authorized and validated in just a few seconds

Dante Ristorante in Omaha found that guests who use a credit card to pay for their order spend an average of 10% more than guests who use cash

LIKE ANY PRODUCT OR SERVICE, CREDIT CARDS REQUIRE MONEY TO EXIST

SWIPE FEES ARE NECESSARY AND COST-EFFECTIVE

1

5 6

7 8

2 3 4

Governments prefer cards

Why not regulate these fees?

1

2

3

4

5

6

7

8

9

Non-interest checking account fees rose anaverage of

after implementation

25%

Consumers prefer cards

Issuer: 74%

Acquirer: 14%

Processor: 8%

Card Brand: 4%

1 2$Estimated processing cost per paper check

22%10%

When credit cards became a payment option for NYC taxis,

tips on card purchases averaged 22%. Tips averaged 10% during

the cash cab only days

2

(Source: Government Accountability Office)

for the U.S.

Small ticket merchants are paying more and big ticket merchants are paying less

For a typical signature debit purchase of $5, merchants now pay over 2% more per sale than they did pre-Durbin

Payment-o-meter

Percent of U.S. payments by type(not including other forms of payment)

Payment Cards Paper

A survey from the Federal Reserve in Boston shows that most consumers rate security and ease of use as “most important” for a payment method

49% 41%

Is it worth the 2.20%?The benefits credit cards bring to merchants and consumers are tangible and lengthy. In short, the value outweighs the cost

The payments marketplace is more competitive than it’s ever been, as the current revenue model that swipe fees provide fuels existing players and incents new companies to enter the market. These new entrants range from start-ups to national telecoms and are developing innovative products for consumers and merchants

The global economy undoubtedly performs better due to the frictionless economic exchange electronic payments companies provide

$24$51

Risk Mitigation

in savings that the government intendedto be passed on to consumers

NOTE: The cost of accepting credit cards is not 2.2% more than the cost to accept cash and checks. These payment methods have processing costs too.

(5-point scale. 1 Lowest, 5 Highest)

ease of usesecurity

The Fed also shows that consumers rate credit cards as more

convenient and secure than cash

cost

31% 28% 10%

Type Security ConvenienceCash 2.7 4.0Credit Card 3.1 4.3

TheStrawGroup.com [email protected] 402.964.2617

© Copyright 2013. The Strawhecker Group. All Rights Reserved.

I indubitably concurwith these statements

$4.4 Trillion

worldwide credit card transactions

last year,totaling

Visa & MasterCard had

52 Billion

Trevor’sTapioca Town

$40 Billion

$75 Billion

$31 Billion

In estimated cash loss due to theft, counterfeit bills and accidents

To print and deliver money

Estimated missing tax revenue due to tax evasion via cash use

Estimated worth of timeconsumers spend accessing cash

$750 Million

$400,000

U.S. Money Tree

Credit card rewards have gone Down Under

As as consumer, I approve this message

Swipe fee price controls have been imposed in Australia

Merchants have increased profits, but consumers have lost card rewards and choices

Consumers are paying higher prices due to checkout fees merchants are able to charge due to the regulations

Sou

rces

Subscribe to NewsFilter: click here or text TSGNF to 22828

Government Accountability Office (GAO)VisaFederal Reserve Bank of BostonMSNVisa (2)MasterCardMasterCard (2)CRA InternationalVisa (3)MasterCard (3)The Washington TimesThe Wall Street JournalBankrate.comBank Credit NewsBloombergAmerican BankerTSG AnalysisFlorida State UniversityUniversity of Gothenburg

Federal Reserve Bank of Boston (2)PaySimpleFederal Reserve Bank of Boston (3)Federal Reserve Bank of ChicagoU.S. Department of JusticeeMarketerFDICDante RistoranteThe New York TimesCitigroupMasterCard (4)Visa (4)DotEconThe BulletinVisa (6)STORES MediaFederal Reserve Bank of Boston (4)Federal Reserve Bank of Boston (5)Federal Reserve Bank of Boston (6)

THE TRUSTEDADVISOR

PAYMENTSTO THE

INDUSTRY© Copyright 2013. The Strawhecker Group. All Rights Reserved.