CREDIT OFFICER (GROUP LENDING) – SONGEA (1 POSITION)

Tanzania Postal Bank (TPB) seeks to appoint dedicated, self-motivated and highlyorganized Credit Officers – Group Lending (1 position) to join the Retail and BusinessBanking team. The work station is Songea.

Reporting Line: Branch Manager (BM) or Branch Operations Manager (BOM)Locations: SongeaWork Schedule: As per TPB Staff regulationsDivision: BranchesSalary: Commensurate to the Job Advertised

1.0 Essential Duties and Responsibil it ies:

i. Achieve and maintain the following monthly performance targets: At least 340 active clients; A portfolio outstanding of at least TZS. 100 million. A portfolio at Risk (PAR) above one day rate not exceeding 2% at all times.

ii Participate in the recovery of written off loans in accordance with TPB’s loanrecovery guidelines.

iii Active mobilization, sensitization, formation and recruitment of economicallyactive members into the groups as well as promoting a saving culture and savingsmobilization in the groups.

iv Ensure timely loan repayments and security deposit collections in all groups.

v Ensure that all clients’ loan repayments are accurately posted in the loan trackingsystem.

vi Ensure weekly/biweekly/monthly attendance of meetings by all group membersthrough training and maintenance of attendance registers.

vii Ensure accurate and timely filing of all Group Loan documentation.

viii Ensure effective monitoring of loans through regular visits to clients and managedelinquency alarm signals by following up on problem clients.

Tanzania Postal Bank is an established Bank by the Act No. 11 of 1991 asamended by Act No. 11 of 1992. TPB is a Bank that provides competitivefinancial services to our customers and creates value for our stakeholdersthrough innovative products.TPB is a Bank, whose vision is “to be the leading bank in Tanzania in theprovision of affordable, accessible and convenient financial services”. As partof effective organizational development and management of its human capitalin an effective way, TPB commits itself towards attaining, retaining anddeveloping the highly capable and qualified workforce for TPB betterment andthe Nation at large.

ix Generate and instill solidarity group pressure in each group as the basis of

Co-guarantor ship.

x. Liaise with the Credit Supervisor to ensure speedy payment of claims in event ofdeath calamities.

xi. Ensure that all the loan repayment collections are deposited to TPB’s bankaccount by the group officials within 12hours.

xii. Ensure that all groups are constantly full through continuous mobilization andtimely replacement of exited clients.

xiii. Cross sell other TPB’s products and services.

xiv. Attend any other duties as may be assigned by the Credit Supervisor.

2.0 KEY DUTIES:

To serve customer effectively Posting transactions Coordinate all counter activities while ensuring that quality service is provided to

customers

3.0 CONTRIBUTES TO

Customer – Service Delivery/Enquiries Efficient and Quality Service to Customers

4.0 KEY PERFORMANCE INDICATORS

Customer Satisfaction Individual Productivity and Turnaround time Minimum Cash Differences Accuracy of Transactions Postings

5.0 EXPERIENCE AND KNOWLEDGE REQUIRED:

Education:

Bachelor’s degree/Advanced Diploma in Banking, Economics, Commerce, BusinessAdministration, Finance, Accounting from any recognized University or equivalentqualification.

Experience:- At least 1 - 3 years of relevant Banking Experience- Working knowledge of Equinox Functionality- Computer literate is desirable.

Performance Measures

(i) Ensure quality services to customers(ii) Collection of all commissions, fees and charges at 100%(iii) Increase of transactions and Deposit values as per strategic plan(iv) Daily Days work balanced, verified and signed(v) Ensure adherence to TPB core values(vi) Reconcile all accounts and prepare required reports(vii) Compliance with service delivery standards

The position will attract a competitive salary package, which include benefits. Applicants areinvited to submit their resume (indicating the position title in the subject heading) via e-mail to:recruitment@postalbank.co.tz. Applications via other methods will not be considered.Applicants need to submit only the Curriculum Vitae (CV) and the letter of applicationsstarting the job advertised and the location. Other credentials will have to be submittedduring the interview for authentic check and other administrative measures and should notin any way be attached during application.

Tanzania Postal Bank is an Equal Opportunity Employer and is very committed toenvironmental, health and safety Management.

Tanzania Postal Bank has a strong commitment to environmental, health and safety management.Late applications will not be considered. Short listed candidates may be subjected to any of thefollowing: a security clearance; a competency assessment; physical capability assessment andreference checking.

Please forward your applications before 2nd July, 2015