Advance/Interim Commissions - Agent Net Info · Advance/Interim Commissions. on . Agent Net Info. Advance Commissions on Agent Net Info 12/20/2002 Page 2 ... (in clockwise direction,

Advance Commissions on Agent Net Info 12/20/2002 Page 1

Advance/Interim Commissionson

Agent Net Info


What Advance/Interim Commission Reports are available on ANI?

There are four reports along with two additionalfunctions available under Advance/InterimCommissions on ANI. They are:

Manager Advance/Interim Comm Summary,Personal Advance/Interim Comm Detail,Personal Advance/Interim Comm Pending, andPersonal Advance/Interim Comm Summary plusPolicy Search andView Others.

The Personal Advance/Interim Comm Detail is thesame as the Advance Statement agents receive in hardcopy format. There are no plans to discontinue sending it at this time. (All of thereports will be described in more detail on the following pages.)

The information provided in the advance commission reports is updated each businessday during the early morning hours. The date in the header of each report is the daythe information was last updated. Typically, this is the previous business day’s date.

Advance/Interim commission information is pulled from the Horizon system in theCedar Rapids Home Office. Information reported is on annualized and interimcommissions. Agents on Earned will not see any information. Managers will beable to view information for active agents in their hierarchy who receiveAdvance/Interim commissions.

If an agent’s Advance is being held for any reason, Advance information will not beviewable on Agent Net Info. Instead a message will be displayed, “Check or EFT is beingheld on one or more agent numbers. Please contact Contract Administration.”

Agents who are on an Earned will see the message, “Commissions are paid as Earned”at the bottom of the blank report.

NOTE: It is VERY IMPORTANT all agents sign up for EFT (electronic fund transfer) forcommissions! EFT means commissions will be deposited directly to thedesignated bank account! No mail delay. No check to handle or possiblyloose! SIGN UP TODAY!

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What information is on the Manager Advance/Interim Summary?

The Manager Advance/Interim Summary includes commission information for allagents in the manager’s hierarchy. The agents must be on an Advance and haveactivity for the date range selected for results to be returned. It is not necessary for themanager to be on Advance to be able to view hierarchical information.

This report defaults to the current week. It also defaults to the View All option. It isalso possible to choose Select Agent Summary, allowing the manager to viewinformation for an individual agent.

The report options include:

� View AllThe report defaults to this option. It allows a manager to view all agents withintheir hierarchy. This field is inaccessible when the “Select Agent Summary”option is chosen.

If using the View All option, no other information is needed. Click on [Search] to obtainresults. The results will appear in the lower area of the screen.

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Select Agent SummaryThis option allows for an individual agent’s information to be viewed, rather than allagents. Managers who have several agents within their hierarchy may prefer thisoption to receive results more quickly. The larger the number of results, the longer itwill take for the results to appear on the screen.

When selected, the fill-in fields to the right (see above) will be available. Complete all orpart of these fields to view Advance information for a specific agent. (Remember: the less information entered, the longer the search will take.) - Agent Last Name – enter all or part of an agent’s last name - Agent First Name – enter all or part of an agent’s first name - Agent # - enter all or part of the agent number - Business Name – enter all or part of the business nameOnce all search criteria has been entered, click on [Search] to obtain results. Theresults will appear in the lower area of the screen.

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� WeeklyThis drop down menu defaults to the current week. Click on the drop down box, foradditional weekly options. Once the date range has been selected, click on [Search] toobtain results. The results will appear in the lower area of the screen.

� MonthlyClick on the drop down box, for additional monthly options. Once the date range has been selected, clickon [Search] to obtain results. The results will appear in the lower area of the screen.

� Search ButtonClick on the Search button to get results based upon the search criteria entered. If theinformation entered is incorrect, click on the Clear button to remove all enteredinformation and start again.Clicking on the Search button will return the following results directly below thecurrent screen (column from left to right):

me has the message, “Check or EFT is being held on one or more agent numbers.ministration.” This indicates that all or part of commissions are being withheld for the

EXAMPLE: If an agent’s naPlease contact Contract Ad


� Agent NameAll agents in the manager’s hierarchy who are receiving Advance commission for thedate range selected will be listed in alphabetical order by last name. An agent’sinformation will display on the row directly to the right of where their name is listed.

� Total AmountTotal gross Advance for all policies, agent numbers and companies for the daterange selected.

� Less RecoveryThe total dollar amount withheld from new advance commissions to reduce over-advance balances. The amount shown will be for the date range selected.

� Total Check/EFT AmountThe final amount paid to the agent.Totals are listed by the agent number and company for the date range selected.

� Writing Agent Chargeback BalanceEnding balance for the writing agent’s over advance from the most recent statementdate in the date range selected.

� Overwrite Chargeback BalanceEnding balance for the over-writing agent’s over advance from the most recentstatement date in the date range selected.

date range selected. Contact Contract Administration for the details


What information is on the Personal Advance Comm Detail?

This report provides detailed information about commission for all agent numbers andcompanies. A separate section is listed for each agent number and company. (Exampleabove shows one agent number.)

This report defaults to the previous business day’s date. If an alternative date isdesired, a different day or week range can be selected by clicking on the drop downlists.

If an agent is paid on Earned, the message, “Commissions are paid as Earned.” willappear at the bottom of the report and no results will be listed.If an agent’s commission is being held for any reason, Advance information will not beviewable on Agent Net Info. Instead a message will be displayed, “Check or EFT is beingheld on one or more agent numbers. Please contact Contract Administration.”

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Personal Interim Detail


� Policy # Lists policy numbers for which there was Advance activity for the date listed.

� Insured NameName of the insured, as listed on the policy.

� DescriptionDescribes how Advance commission was processed for that policy. The possibleoptions include:

Description Field DefinitionPLACED ADV Placed AdvanceLAPSE C/B Lapse ChargebackPLAC REWR Placed Re-writePLACD REI ADV Reinstate a lapse or not taken policyNOT TAKEN C/B Not Taken ChargebackSUBMIT ADV Submitted AdvanceRP DECLINE Reopen of declineRP NC CAN ADV Reopen of New Business cancellationRP INC ADV Reopen of an incompleteNB CANCELLATION New Business CancellationPOSTPONED PostponedDECLINE C/B Declined ChargebackINCOMPL C/B Incomplete ChargebackSUBMIT REWR Submitted Re-write

� Writing Agent NameName of the writing agent from the application.

� Comm PremThe annualized commissionable premium.

� Split %Writing agent’s split percentage of the application, if applicable.

� Comm %Percent of first year commission based upon agent’s contract.

� Comm AmountThe commission amount for the policy on the transaction date.

� PSOP AtAmount deducted from this commission per your election and deposited toPSOP (Producers Stock Ownership Plan).


EXAMPLE: Last line lists check or EFT number and the amount. If the check or EFT is assigned to a 3rd party, the payee’s name will also be listed.

� Net CommCommission remaining after PSOP deduction.

� Writing Agent ChargebackAmount of Over Advance for the writing agent. Total amount of any chargebacks onpolicies where Advances were paid to the writing agent.

� Overwrite ChargebackAmount of Over Advance for the overwrite agent or manager. Total amount of anychargebacks on policies where Advances were paid to the over writing agent.

� Totals A total for the Check/EFT amount appears at the bottom of the report.


What information is on the Personal Advance/Interim Pending Report?

The Personal Advance/Interim Pending Report is a new report. This report displayspending advance commission or chargebacks. The report lists each individual agentnumber and splits the information into two sections:

by writing agent number and overwrite agent number.

Each row of information contains the following (columns from left to right):

� Policy # Lists all policy numbers for which there is pending Advance activity.


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� Activity Date

� WA NameName of the agent who wrote the application.


� Split %Split percentage of the application, if applicable.


� PSOP AmountAmount deducted from this commission per your election and deposited toPSOP (Producers Stock Ownership Plan).

� Net CommCommission remaining after PSOP deduction.


� ��

PENDING EXAMPLE #1

� ��

PENDING EXAMPLE #2

Directly below the individual listings for each agent number, in the solid blue section,the following totals will appear for that agent number(in clockwise direction, starting in the upper left corner):

� Beginning BalanceThe ending balance, of the last Advance Statement that was processed, carried forward.Example: Think of this as the Beginning Balance on your monthly bank reconciliationform.

� Total Pending AdvanceTotal new advances for the agent number/company for the transaction dates listed.Example: Think of this as any deposit (new Advance) to your “bank account”.

� Total Pending ChargebackTotal amount of all chargebacks for the agent for the transaction dates listed.Example: Think of this as any checks written (chargebacks) to your “bank account”.

� Total BalanceExample: Think of this as the Ending Balance on your monthly bank reconciliationform.

balance. To calculate (see examples at the top and bottom of this page), (1) Start with the Beginning Over Advance Balance add (2) Total Pending Advancesubtract (3) Total Pending ChargeBack_________________________________________________________ Equals (4) Total Over Advance Balance for that agent number


What information is on the Personal Advance/Interim Summary?

The Personal Advance/Interim Summary provides an overview of all Advancecommission paid on a particular day within a weekly or monthly time period. A line willappear for every day where Advance payments were issued during the date rangeselected. This report summarizes Advances paid for all agent numbers and companies.

The report defaults to the current week. Additional date ranges are available byclicking on the Weekly or Monthly drop down lists at the top of the report.

If no Advances were generated, a message will appear at the bottom of the report. Clickon the Click here link to view the Advance Commission Pending report (see page 8).

The columns, starting from the left, are:

� Advance Statement DateThe day(s), within the date range listed above, when an Advance check or EFTwas issued. To see detailed Advance/Interim information for a particular day,click on the underlined date. This link will open the Personal Advance Comm Detailreport (see page 5).

� Total AmountTotal amount of commission for all policies for the date range selected.

� Less RecoveryThe total dollar amount withheld from new advance commissions to reduce overadvance balances. The amount shown will be for the date range selected.

� Total Check/EFT AmountTotal amount of all checks and/or EFTs issues for the date range selected.

� Writing Agent Over Advance BalanceEnding balance for the writing agent of their account based on the most recentstatement date in the date range selected.

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� Override Over Advance BalanceEnding balance for the overwrite agent of their account based on the most recentstatement date in the date range selected.

� TotalsA total for the Check/EFT amount appears at the bottom of the report.

What information is one the Policy Search Adv Detail report?

The

Policy

Search Adv Detail report is not accessible from the list of reports on ANI. To view this report, click on the linkfrom within the Policy Search results. (see page 14). This report is also available by clicking on a linkfrom within the Personal Production Detail report.

This report provides information on Advance commission or chargebacks for the specific policy indicated.For detailed information on any Advance generated for that day, you will need to check the Personal AdvComm Detail (see page 5) report.

Each row of information contains the following (columns from left to right):

� Policy # Lists all policy numbers for which there is pending Advance activity.


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� Writing Agent NameName of the agent who wrote the application.


� Split %Split percentage of the application, if applicable.


� Adv %Percent of advance.

� Advance AmountThe advance amount for the policy on the transaction date.

� Writing Agent Over AdvanceName of the agent who wrote the application.

� Overwrite Over AdvanceDefinition


What does Policy Search do?

The Policy Search allows an agent to search for Advances based upon an insured’sname or policy number.

The report defaults to the current date and six months prior to the current date. Tochange the date range, manually enter the date(s) of your choice.

NOTE: When entering search criteria, all or part of the information can be entered in a field.For example, if looking for the name “Thomas Wilkinson” under either agent name orinsured name, within last name the entry could be: Wilkinson or Wilk or W.Within the first name entry, could be: Thomas or Tho or T.(Entering Tom would not work. The listing must match exactly. Tom and Tho do not match sothe search would fail.)

� Search Fields – Search For: Using this option results in a listing of all policies within the date

range selected in the lower section of the screen. The other option is to search for aspecific policy number.

– Policy Number – enter all or part of a policy number.

– Insured Last Name and Insured First Name - enter all or part of the insured’s name in both or one of these fields.

– Agent Last Name and Agent First Name – enter all or part of the agent’s namein both or one of these fields.

– Start Date – defaults to the date six months previous to today’s date. This date canbe changed by manually entering a date. Remember to add 2-digit day, 2-digit day,and 4-digit year. Example: enter 02/02/2002 rather than 2/2/02.

– End Date – defaults to today’s date. This date can be changed by manually enteringa date. Remember to add 2-digit day, 2-digit day, and 4-digit year. Example: enter 02/02/2002 rather than 2/2/02.

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NOTE: The longer the date range, the longer it will take to receive results!

When all criteria has been entered, click on the [Search] button to retrieve results.

Would you like to perform another search? Click on the [Clear] button to remove allsearch criteria currently entered, enter new criteria, then click on [Search Again].

The results will be displayed below the search criteria window. The information

(columns from left to right) are:

� Policy NumberThis provides a link to the Policy Search Adv Detail report (see page 12).

� Insured NameName of the insured on the policy.

� Agent NameName of the writing agent.

Sorting the Search ResultsThe results can be sorted to help facilitate finding information. Click on the Sort Bydrop down list and choose the field on which to organize the results.


What does View Others do?The ViewOthers form isdesigned toallowmanagers tosearchfor a specificagent withintheir hierarchy and view any reports as that agent.

In order to view a report for another agent, enter the last name, first name, rep ID,and/or agent number and click on the [Search] button. (You can enter information inonly one field or a combination of fields.)

The results of the search will provide a list at the bottom of the View Others page. Thelist may contain the names of one or more agents. Click on the Report As Rep fieldcorresponding to the name of the agent for whom you wish to view a report.

When you click on the Report As Rep field, you will return to the original page whereyou clicked on View Others.

NOTE: When reviewing reports as another rep, the gold bar at the top of the page willread:Logged in as: Agent, You View Reports as: Agent, Other

When finished viewing reports, click on the [Return To Your Rep ID] button at the topof any page, to resume your personalized report view once again.

NOTE: Going into the View Others mode allows only managers to view reports ‘as’ adifferent agent within their hierarchical structure. The forms and otherinformation under the Contents menu will not change. Those will always

reflectthe profile of the agent/manager who originally logged in to Agent Net Info.

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Frequently Asked Questions

Did I get paid today? If so, how much?The answer is on the Personal Advance/Interim Detail report (see page 5). This is thesame thing the Home Office will look at to answer your question. This report tells youhow much was paid, who (what policy) it was paid on and all the details. No information?Go the Personal Advance/Interim Summary to see when the last Advance check orEFT was issues or the Personal Advance/Interim Pending report to find out whereyour account stands!

How is the Less Chargeback amount calculated? This field appears on Manager Advance/Interim Summary and the Personal Advance/Interim

Summary reports.

This is the amount withheld. How is that calculated?EXAMPLE: Here are two agents on Advance.

Agent A Agent BBoth agents write a policy and receive anAdvance. Agent A receives $500,Agent B receives $1,000. $500 $1,000

Both agents receive a chargeback becausethe policies are “not taken.” Since thecommission has been paid, the amount willbe logged as a negative in their account.This amount will be recouped on futurepolicies written. - $500 - $1,000

Both agents write another policy. This timethey both would receive a grosscommission of $750. $750 $750

First they pay back any negative balance intheir account, or “Less Chargeback”

$500 $750

Then the balance, if any, is paid out to theagent.

Agent A repays the Chargeback and has apositive balance of $250 paid to “A”.

Agent B repays $750 of the total $1000Chargeback, but still has a remaining $250to be repaid. Agent B will not receive acheck or EFT for this policy.

$250

Ending$0

$0

Ending- $250

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Documents

Advance/Interim Commissions - Agent Net Info · Advance/Interim Commissions. on . Agent Net Info. Advance Commissions on Agent Net Info 12/20/2002 Page 2 ... (in clockwise direction,