Adva - Training - FSP 150CC-GE20x R4.x Course - 10 - Troubleshooting

FSP 150CC-GE20x Product Training Course 10 - Troubleshooting

FSP 150CC-GE206 R4.4.x FSP 150CC-GE201 R4.3.x

October 2010 V1.3

© 2010 ADVA Optical Networking. All rights reserved. Confidential. 2

Module Contents

Alarms and Conditions

Last Reset Cause

Recovery Command

DB Maintenance Mode


Alarms and Conditions

Transient Condition:

Represents a single event that has a notification generated off the device

No state information is maintained, thus it does not show up in “show alarms” or “show conditions”

Example is a PM threshold crossing alert (TCA)

Alarmable Condition:

Can be configured with one of the following notification codes:

CR/MJ/MN: an alarm that is visible via “show conditions” and “show alarms” has separate “raise” and “clear” events

NR: a standing condition visible only via “show conditions” but no notifications sent off the device.

NA: treated as a transient condition. Event generated only when the condition occurs. Nothing generated on the clear. Not retrievable via the “show conditions” command.

A change to the alarm attributes definition (CR/MJ/MN/NA/NR) effect alarms that are currently active.

Example is a “link down” raised against an Ethernet interface.


Show Alarms

ADVA--> show alarms

|Entity Id |ConditionType |Svc|Loc |Dir |NC |TimeStamp

|---------------------------|------------------------------|---|-----|-----|---|--------------------|

|network-1-1-1-2 |sfp-rmvd |nsa|near |rcv |mn |2009-11-12,17:12:08 |

|psu-1-1-2 |eqpt-rmvd |nsa|near |rcv |mn |2009-11-11,18:58:25 |

|access-1-1-1-1 |farend-duplex-unknown |sa |near |rcv |mj |2009-11-12,18:45:17 |


Show Conditions

ADVA--> show conditions

|Entity Id |ConditionType |Svc|Loc |Dir |NC |TimeStamp

|----------------------------|------------------------------|---|-----|-----|---|--------------------|

|sync-1-1-1-1 |frngsync |nsa|near |na |nr |2009-11-11,18:58:30 |

|network-1-1-1-2 |sfp-rmvd |nsa|near |rcv |mn |2009-11-12,17:12:08 |

|psu-1-1-2 |eqpt-rmvd |nsa|near |rcv |mn |2009-11-11,18:58:25 |

|access-1-1-1-1 |farend-duplex-unknown |sa |near |rcv |mj |2009-11-12,18:45:17 |


Alarms and Conditions System

Condition Description

Primary NTP Server Failed

The Primary NTP server is not reachable

Secondary NTP Server Failed

The Secondary NTP server is not reachable

SNMP Dying Gasp – Host Unresolved

The unit is unable to ping the resolved SNMP Dying Gasp Trap host.


Alarms and Conditions Power Supply Units


Equipment Fault This can be a result of a defective PSU or a supply voltage that is out of spec.

Input Power Fault The voltage supplied by this PSU to the chassis is outside the permissible range.

Equipment Provisioned But Removed

The PSU has been physically removed from the system.


Media Type Condition Description

Fib

er

All SFP Removed The SFP is not populated or not properly seated.

All SFP TX Fail The SFP transmitter has failed.

All SFP Mismatch The SFP inventory can’t be read or it does not support the provisioned rate.

Copper o

r Fib

er

All Link Down The link is down. Cable unplugged, cut, etc.

All RX Jabber One or more jabbers received per second for 3 consecutive seconds.

All RFI Remote Failure Indication has been detected on a GbE interface

All Auto Negotiation Duplex Unknown

The interface is provisioned for auto negotiation and has not been able to negotiate the duplicity.

All Dying Gasp The device at the far end of the link has suffered a catastrophic failure and generated an EFM Dying Gasp message.

All LCP Failure The Link Control Protocol running as part of the PPP Mgmt tunnel has detected a problem.

All Link Deactivated The link has been deactivated as a result of the Fault Propagation feature.

All EFM Discovery Fail EFM-OAM discovery protocol has failed.

All Remote Critical Event The far end has detected a critical failure and has sent an EFM-OAM remote critical event indication.

All Remote Link Status Indication

The far end has detected a link error and has sent an EFM-OAM remote link status indication.

WAN Remote Link Down An EFM AOM Remote Link Down indication is being received.

LAN MAC Table Full The MAC lookup table used on connectionless mode is full.

Alarms and Conditions Ethernet Interfaces


Alarms and Conditions Maintenance End Points (MEPs)


Crossconnect CCM One or more CCMs received where: The MAID does not match the MAID of the receiving MEP The MD is less than the level of the receiving MEP’s level

Erroneous CCM One or more CCMs received where: MEP ID is not configured in the MA The MEP ID is the same as the receiving MEP The CCM interval does not match the receiving MEP’s MA value

Some Remote MEP CCM No CCM received for one or more MEPs defined in the MA for 3 consecutive intervals

Some MAC Status One or more CCMs received that contain: An interface status TLV (Type/Length/Value tuple) A port status TLV

These TLVs are populated interface or port associated with the sending MEP are not up.

Some RDI One or more CCMs received that have the RDI bit set. The Remote Defect Indicator bit is set by the sending MEP when it has detected a problem.


Last Reset Cause (GE201)

System provides a last reset cause such as warm restart or cold restart. This is available on CLI/GUI/SNMP.

System captures the last 3 instances of an abnormal event. The 3 debug files (binary) are stored on a single debug image which can be downloaded for further investigation.


Recovery Command

The intent of the recovery command is to allow for the recovery of a unit in the case where passwords are lost.

This will allow for the reset of the unit back to factory defaults. All configuration and user data will be reset.


Recovery Commands Accessing the Command

Connect to the serial port and hold the space bar down while rebooting/power cycling.

Copyright (c) 2007-2010 ADVA Optical Networking. All rights reserved.

Login:

U-Boot 2009.03-22427 (Jan 27 2010 - 18:06:48) MPC83XX

CPU: e300c3, MPC8313A, Rev: 2.1 at 330 MHz, CSB: 165 MHz

Board: FSP150CC-GE206

I2C: ready

SPI: ready

DRAM: 256 MB

Testing DRAM... passed

FLASH: 4 MB

NAND: 512 MiB

Net: TSEC0, TSEC1

=>


Recovery Commands Accessing the Command

Once the bootup sequence has been interrupted, at the => prompt, type boot factorydefaults

=> boot factorydefaults

Warning: all saved configuration will be erased.

Continue (yes/no)?


DB Maintenance Mode

Login: root

Password:

********************************************************************************

**** DB Maintenance Mode **** The system has encountered an unrecoverable error

with the configuration database. None of the available database files on the

system can be used to restore the system to it's previous state. The operations

permitted in this mode are:

o restore factory/system defaults (results in loss of all provisioning)

o configure local DCN

o backup and transfer current DB from the system

o download and restore DB onto the system

o restart cold/warm

o show logs (audit/alarm/security)

********************************************************************************

DB Maintenance mode-->

The commands to restore defaults, configure DCN etc. are the same as in the normal mode

IMPORTANT NOTICE

The content of this presentation is strictly confidential. ADVA Optical Networking is the exclusive owner or licensee of the content, material, and information in this presentation. Any reproduction, publication or reprint, in whole or in part, is strictly prohibited.

The information in this presentation may not be accurate, complete or up to date, and is provided without warranties or representations of any kind, either express or implied. ADVA Optical Networking shall not be responsible for and disclaims any liability for any loss or damages, including without limitation, direct, indirect, incidental, consequential and special damages, alleged to have been caused by or in connection with using and/or relying on the information contained in this presentation.

Copyright © for the entire content of this presentation: ADVA Optical Networking.

End of Troubleshooting

Documents

Adva - Training - FSP 150CC-GE20x R4.x Course - 10 - Troubleshooting