Adobe - SAP Joint Solution for Interactive Forms

7/28/2019 Adobe - SAP Joint Solution for Interactive Forms

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EnablingCollaboration withInteractive Forms

using the newAdobe-SAP Solution

Brigitte Schroeter-Mayer,

Product Management Specialist

Matthias Zeller,

Sr. Product Manager

SAP AG 2003, TechED Basel 2003 DM201_EMEA, Matthias Zeller, Brigitte Schroeter-Mayer / 2

Agenda

Adobe SAP Partnership

Business Scenarios Overview

Architecture

Investment Protection

Demo




Details

Adobe and SAP agreed on a global technology and go-to-market

strategy

Automate and streamline document-based business processes

Integration of Adobe PDF technology into SAP solutions

Combination of both well-known expertise to enable newcollaborative business scenarios for highest customer satisfaction

Adobe and SAP jointly work on the integration of PDF technology

into SAP solutions

Support for offline and online collaborative business scenarios

based on interactive PDF forms

Ability to define round-trip PDF forms and enable automatic data

integration into SAP solutions using XML

Usage of digital signatures and encryption in supported business

scenarios

Ability to create sophisticated multi-page PDF documents

Enhanced printing solution


Customer Benefits

Standard PDF file format including XML data

Printable document and extractable XML data in one standard

format

Re-use of already existing and created PDF forms

500 million Acrobat Readers distributed worldwide

Easy-to-use tools, reduces significantly TCO

New collaborative business scenarios can be supported using

interactive PDF based forms (for example in SAP for Public

Sector, mySAP HR, etc.)

Enhanced printing solution, for example logos and bar codes




Full Integration into SAP NetWeaver

J2EE ABAP

Application Platform

Adobe Document Service

DB and OS Abstraction

Forms Designer

.NET

Web-

Sphere

…


People Integration

C o m p o s i t e A p p l i c a t i o n F r a m e

w o r k

Process Integration

IntegrationBroker

Business ProcessManagement

Information Integration

BusinessIntelligence

KnowledgeManagement

L i f e C y cl eM an a g em en t

Portal Collaboration

J2EE ABAP


Multi-Channel Access

SAPSAP NetWeaver NetWeaver ™™

Master Data Management


Forms Designer


Agenda



Architecture


Demo




Solution and Business Scenario Examples

Document Builder, Records Management Archivable PDF

401(k) beneficiary formDigital Signatures

Payroll/paycheck, Order, InvoiceForms Processing /

Forms Output

DMV license, Contract Collaboration, RFQ receipt, German parking permit renewal

Dynamic Forms - Offline

W4 Form, Vacation Request Dynamic Forms - Online


Scenario: Web Requests in CRM (1)

Business driver

Visiting an authority is often

inconvenient because of poor

opening hours, waiting lines

Forms are difficult and complex to

fill in

Business value

Citizens spend less time waiting in

lines (send forms directly from

home)

More flexible work for civil servants

Citizens make less mistakes by

filling in the form

Example

Registration at the office for

registration of residents

Ask for income-tax card

Passport, Drivers License




Scenario: Web Requests in CRM (2)

Automatic confirmation

of receipt with form as

attachment

Form sent back to authority

Citizen

Form will be processed

by the system

Saving or printing of

confirmation with form

by citizen

Further steps: notification

to the citizen, remittance

of required documents,

Information about next

steps,....

Authority

Fill in

form

online

Offer forms

on homepage

Get forms from

homepage


Agenda



Architecture


Demo




Architecture Design Time: J2EE Stack

J2EE ABAP




Forms Designer Forms Designer

Eclipse IDETemplate

Designer

DTR

Layout Designer

XFT

Graphics

DTR: Design Time

Repository

Forms

Designer

Schema

NetWeaver Developer

Studio


Integration into SAP NetWeaver Developer Studio

Data Schema

Web Dynpro

Context

Designer Tools

Palette




Architecture Design Time: ABAP Stack

J2EE ABAP





Form Builder

Context

Template

Designer

ABAP Data

Dictornary

Data Expert

XFT

Graphics

Layout Designer

Form Builder

Interface

System DBMIME

Repository

Data

Collections

Forms

Designer

Schema


Integration into SE80

Interface

Description

Field

Description

Context Information




Adobe Forms Designer Integration into SE80

Field Description

Data SchemaDesigner Tools

Palette


Communication of Components (Run Time)

PDF Object (Java)PDF Object (Java)

PDF Object (ABAP)PDF Object (ABAP)

Application Code (Java)Application Code (Java) Application Code (ABAP)Application Code (ABAP)

SAP Web Application Server

J2EE Stack ABAP Stack

DDocumentocument SServiceervice

((EJBEJB))

Web Services

AdobeAdobe DDocumentocument SServiceervice

Core ComponentsCore Components

Web Services

Web Services

Post ProcessingPost Processing

FrameworkFramework

SOAP

SOAP

J2EE ABAP








Adobe Document Service for SAP

Graphical Forms Designer

Integrated with SAP development environments

Documents for viewing and printing

PDF, PS, PCL and ZPL output

Interactive online forms Visually rich PDF forms

Tightly integrated with existing SAP User Interface framework

Interactive offline PDF forms (round-trip forms)

Created and distributed from the SAP application

Are completed by the user in Adobe Reader while offline

Results are submitted using XML, back to the SAP application when user re-connects

PDF Documents with Adobe Reader Extensions

Enable new functionality in Adobe Reader, like “Save as”, Annotations, “Submit”, Digital

Signature and Certification

Can be turned on by document


Example 1: Off-line Roundtrip Form (e.g. NDA for newemployees)

SAP Web ASAP Web AS

Adobe Reader - offline

5. Employee sends

completed and signed

NDA back (Submit

Button)

6. PDF document is

received by e-mail

inbox in BCS

7. Application picks up

PDF document from

inbox and passes it to

ADS


mySAPySAP Business Suiteusiness Suite

SAP Business Communication ServiceSAP Business Communication Service

2. ADS renders data

into form and applies

rights, e.g. for digital

signature, local save

and submit; then

returns it to application

1. Application submits

request to ADS (using

PDF object)

4. PDF Document, e.g.

NDA is sent via email to

new employee, who

saves it locally

3. Application uses

BCS for e-mail

distribution of form

8. ADS verfies signature

and passes application

process the XML data




Example 2: Interactive Online Form (e.g. I.R.S. W-4 form)

Browser with

Adobe Reader plug-in

4. Web Dynpro displays W-4

form in browser using the

Adobe Reader plug-in

5. Employee completes form

submits it. Only XML data

is returned.

SAP Web ASAP Web AS

WebWeb DynproDynpro


1. HR system submits

request for W-4 to

Web Dynpro


2. Web Dynpro extracts

data (XML) and submits

it with template to ADS

3. ADS renders data into

form returning PDF to

Web Dynpro

6. Web Dynpro returns

data to HR system

(XML)


Example 3: Creation of documents (e.g. Paystubs or Invoices)

SAP Web ASAP Web AS

Post Processing FrameworkPost Processing Framework

5. Documents, e.g.

Paystubs or Invoices,get printed, emailed,

archived or faxed

1. Business Applicationsubmits processing

request to PPF

3. ADS renders data into

form and returns data

(PDF, PS, PCL or ZPL)

to PPF Adobe Document Service

2. PPF gets application

data (XML) via callback

and submits it with form

template to ADS.

PS,

PCL,ZPL

4. PPF submits data to

spooler or Business

CommunicationService (BCS).





Agenda



Architecture


Demo



Migration of existing Adobe and SAP forms will

be supported

Existing printing solutions (Adobe: Output Pak,

SAP: Smart Forms) will be supported in the

future

SAP advises customers to exploit new PDF-

based solutions as soon as they are available




Investment Protection: Migration Path to New Solution

Adobe Output Pak for mySAP

Business Suite

SAPscript

Smart Forms

Joint SolutionM i g

r a t i o

n P

a t h


Adobe Output Pak for mySAP Business Suite

Output Pak users will have their investments in layout

and formatting preserved

Output Pak forms based on SAPscript will move to the

new system with no changes in layout based on

version 5.4 and later versions of the Output Pak

Forms with specially coded preambles may require

some custom effort

The print program and SAPscript will need further

conversion efforts

Output Pak forms based on Smart Forms will move

over easily to the new system. The forms will move

over directly as will the Smart Forms that generates

the data. Forms with specially coded preambles may

require some custom effort




SAPscript and Smart Forms

Investment Protection through Migration Support

Automated Conversion from Smart Forms to the

Joint Solution

Semi automatic conversion from SAPscript to

Smart Forms, then conversion to the Joint

Solution


Agenda



Architecture


Demo




Demo Scenario: Child Support Case

mySAP

CRM

State Department

of RevenueCitizen

1) Citizen downloads Child

Support form from

government web site

Adobe

Reader

2) Citizen

completes form in

Adobe Reader 3) Citizen submits

completed form to

State Department

(Web/E-mail)

5) Citizen receives

Service Order

Number (Web/E-

mail)

4) Form XML data is

imported into CRM

application / Original

PDF form is saved

as an attachment to

the new service

order

6) Government case

worker starts working on

case in the mySAP CRM

system. In addition to

the data view, the

original PDF document

is also available through

the SAP UI


Demo

Demo




Summary

New collaborative business scenarios

using interactive off-line and online forms

are supported in SAP applications using

this new joint developed solution

New graphical designer speeds up form

development process

Adobe PDF-based technology is fully

integrated into SAP NetWeaver (SAP Web

AS 6.40)

Investment Protection for existing Adobe

and SAP forms solutions


Further Information

Î Public Web:

SAP Customer Services Network: http://service.sap.com/adobe

Î Related Workshops/Lectures at SAP TechEd 2003

How to work with the SAP/Adobe solution

02.10. 11:00 – 13:00, Room 7, DM252 (Hands-On)

Î Product Management Contact

Matthias Zeller, Adobe ([email protected])

Brigitte Schroeter-Mayer, SAP([email protected])




Q&A

Questions?


Please complete your session evaluation and

drop it in the box on your way out.

Feedback

Thank You !

The SAP TechEd ’03 Basel Team




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