OANHSS

leadershipprogram

OCTOBER 20-25, 2013 • NOVOTEL HOTEL, NORTH YORK

administrator

For seniormanagers in

long termcare

100+hours

of instructionalprogramming

90YEARSOF experience

THE ONTARIO ASSOCIATION OF NON-PROFIT

HOMES AND SERVICES FOR SENIORS (OANHSS)

IS A PROVINCIAL ASSOCIATION REPRESENTING

NOT-FOR-PROFIT PROVIDERS OF LONG TERM CARE,

SERVICES AND HOUSING FOR SENIORS. MEMBER

ORGANIZATIONS OPERATE OVER 27,000 LONG

TERM CARE BEDS AND OVER 5,000 SENIORS'

HOUSING UNITS ACROSS THE PROVINCE.

OANHSS

Exclusive sponsorArjoHuntleigh is the exclusive sponsorof this program. ArjoHuntleigh isdedicated to providing integrated solutions for the care of patients/residents with reduced mobilityand related conditions in virtually all types of care environments. From labour-saving patient handling,showering and bathing solutions to infection control products, therapeuticsurfaces, medical beds and bariatric solutions, ArjoHuntleigh's comprehensive selection of products are designed toenhance the quality of care available for residents. www.arjo.com

SPONSORED BY

leadershipprogram

administrator

Developed by leaders and experts in the long term care field, the OANHSS Administrator Leadership Program will expand yourprofessional knowledge, enhance your leadership capabilities, and prepare you for future challenges and opportunities.

This program meets the requirements for administrators of 100 hours instruction time in long term care home administration/management under the Long-Term Care Homes Act, 2007.

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This is a six-day intensive opportunity for you to totally immerse yourself in a program devoted to:• Enhancing your leadership capabilities.• Expanding your professional knowledge.• Teaching you new skills and approaches.• Enhancing your professional relationships with colleagues.

The program contentfocuses on developingpersonal excellence in:• Facility, program and community leadership • Ethics and values in management• Information technology management • Communications• Cognitive disorders • Internal operations and project management• Legal and regulatory accountability • Human resources management• Financial planning and fiscal control • Care management • Client-centred care• Strategic and operational planning

Who should take this program?This program is targeted to individuals working in the long term care home sector (non-profit and for-profit)and to staff working in other areas of the long term care continuum, such as community services or supportive housing. It will be of interest to those who are relatively new to or who are aspiring to administrator positions, as well as those who have significant long term care experience.

The program is designed to:• Ensure maximum participation of all those attending.• Blend theories and concepts with application to your workplace.• Feature outstanding speakers who are proven experts in their fields.• Provide both formal and informal opportunities to share your ideas and experiences with colleagues.• Explore the impact of future trends.

“ AS A NEW DIRECTOR IN LONG TERM CARE

I FOUND THE ADMINISTRATOR LEADERSHIP

PROGRAM WELL THOUGHT OUT AND ORGANIZED.

I HAVE BENEFITED GREATLY FROM THE MANY

CONNECTIONS MADE THROUGH NETWORKING DURING

THE PROGRAM. THE KNOWLEDGE OF THE PRESENTERS

AND THE RELEVANCE OF THE CONTENT WERE

EXTREMELY VALUABLE. IT WAS ONE OF THE BEST

PROFESSIONAL AND PERSONAL EXPERIENCES I HAVE

ENCOUNTERED, IN SHORT, TIME VERY WELL SPENT.”

SHAWN GADSBY, PRESIDENT,ST. JOSEPH’S VILLA, DUNDAS

3

17TH

SUCCESSFULYEAR!

EducationA post-secondary degree from a program that is a minimum of three years in duration, or a post-secondarydiploma in health or social services from a program that is a minimum of two years in duration.

Work ExperienceA minimum of three years working experience in a managerial or supervisory capacity.

Case Study RequirementParticipants will be required to write and pass a case study assignment to achieve a certificate of completion.The case study involves the development of a comprehensive business plan that focuses on the key topics covered in the program content. An overview and guidelines on the case study assignment will be provided.Case studies are due on Friday, December 6, 2013.

*Exceptions to the eligibility criteria for the Administrator Leadership Program may be granted at the discretion of OANHSS.For full details on administrator requirements under the Long-Term Care Homes Act, 2007, see sections 212 (4)(5) and (6)of O. Reg 79/10.

programeligibility

criteria*

4

Programmeets regulatoryrequirement for

100 hoursof educationalprogramming!

certificateOF COMPLETION

Successful completion of the program includes pre-course assignments,

participation in all sessions and a passing grade on a

written case study assignment.

“WELL THOUGHT

OUT PROGRAM, WIDE

VARIETY OF TOPICS, GREAT

INTERACTION AND

RESOURCE SHARING.”

Robert MortonRobert Morton is chair of the Board of Directors for NorthSimcoe Muskoka Local Health Integration Network. He is ahighly experienced health care executive who has worked in anumber of senior positions within the Ontario health and socialservice system over the past thirty-five years. Mr. Morton wassenior administrator of the homes for the aged program of theCounty of Simcoe; executive director of two Community CareAccess Centres (Peel and Simcoe County); and founding chief

executive officer of Children’s Treatment Network of Simcoe York. As a consultant, Mr. Morton has had a number of engagements focusing on organizational and systems level issues. In addition to his management and consulting work Mr. Mortonbrings to the Administrator Leadership Program his experience as chair or board member of a number of national, provincial and local associations and organizations.Mr. Morton was president of the OANHSS Board of Directors in 1986-87 and was therecipient of the OANHSS Leadership Award in 1993.

“ ONE OF THE BEST PROGRAMS I HAVE EVER

ATTENDED WHEN IT COMES TOTEAMWORK, NETWORKING,GROUP DISCUSSION, AND

LEARNING. I HAD ANAMAZING TIME AND MADE

NEW FRIENDS.”

programfacilitator

“UNBELIEVABLY REFRESHING,

EXCELLENT SPEAKERS,VERY INTERESTINGTOPICS. I LEARNED

SO MUCH!”

Program EnvironmentThe location of the 2013 Administrator LeadershipProgram is the Novotel Hotel located at 3 ParkHome, North York (Yonge and Sheppard). Thehotel features a heated indoor pool, fitness centreand indoor access to the subway and shoppingmall. Staying at the hotel is highly recommendedas it provides valuable networking opportunities. “AN EXCELLENT

EXPERIENCE – WELL WORTH

THE MONEY ANDTIME.”

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programat-a-glance

SundayOct. 20, 2013

Monday Oct. 21, 2013

TuesdayOct. 22, 2013

WednesdayOct. 23, 2013

ThursdayOct. 24, 2013

Friday Oct. 25, 2013

9:30 am – 10:45 am Registration Open10:45 am – 11:15 am Welcome and Opening Remarks

11:15 am – 1:00 pm In the Know - Envisioning the Future for Long Term Care1:00 pm – 2:00 pm Lunch & Best Practices2:00 pm – 5:00 pm The Leader Within5:00 pm – 5:45 pm Dinner and Networking Session5:45 pm – 7:45 pm Effective Communications

7:30 am – 8:30 am Breakfast8:30 am – 12:00 pm Management of Care12:00 pm – 1:00 pm Lunch & Best Practices

1:00 pm – 4:00 pm Building Collaborative Partnerships 4:00 pm + Free Time - Dinner on Your Own

7:30 am – 8:30 am Breakfast8:30 am – 12:00 pm Strategic and Operational Planning12:00 pm – 1:00 pm Lunch & Best Practices

1:00 pm – 4:30 pm Effective Financial Management and Control4:30 pm – 5:00 pm Best Practices Forum5:00 pm – 6:00 pm Free Time - Dinner on Your Own6:00 pm – 7:30 pm Information Technology Management

8:45 am – 9:15 am Walking Tour (optional)9:00 am – 10:00 am Breakfast

10:00 am – 12:00 pm Continuous Quality Improvement 12:00 pm – 1:00 pm Lunch & Best Practices

1:00 pm – 4:30 pm Legal Issues in Long Term Care 4:30 pm – 5:30 pm ArjoHuntleigh Guide to Facility Planning

5:30 pm + Free Time - Dinner on Your Own

7:30 am – 8:30 am Breakfast8:30 am – 12:00 pm Human Resources Management12:00 pm – 1:00 pm Lunch & Best Practices

1:00 pm – 4:00 pm Ethics and Values in Management4:00 pm – 6:30 pm Free Time6:30 pm – 9:30 pm Banquet

7:30 am – 8:30 am Breakfast8:30 am – 12:00 pm Leadership in Action12:00 pm – 1:00 pm Lunch & Best Practices

1:00 pm – 2:45 pm Closing Keynote: Cognitive Disorders2:45 pm – 3:15 pm Wrap up and Evaluation

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PROGRAMSunday October 209:30 AM – 10:45 AM

REGISTRATION

10:45 AM – 11:15 AMWELCOME AND OPENING REMARKS

11:15 AM – 1:00 PMIN THE KNOW – ENVISIONING THE FUTURE FOR LONG TERM CARECAROLYN CLUBINESuccessful administrators are “in the know” about key issues and concerns affecting the delivery oflong term care both locally and province wide. One of the most important aspects of great leadershipis the ability to envision the future and prepare for it. In this session you will discuss the present situation in long term care as a base line - then look forward to the next two, five and ten years andoutline what lies ahead, and what we can begin to do now to be ready for the future.

Session Objectives:• Gain a better understanding of the current long term care environment.• Discover some of the issues and challenges that might arise over the next number of years.

Carolyn Clubine, director of long term care, Region of Peel.

2:00 PM – 5:00 PMTHE LEADER WITHINDR. JOHN COLANGELILeadership begins inside of you. You are not born a leader – you become a leader by choice, throughhard work and by paying attention to your own development as well as that of others. This session willprovide a framework for evaluating your leadership capabilities.

Session Objectives:• Find out what qualities successful leaders possess.• Determine what qualities you already have and identify the gaps.• Learn how to refine your leadership style.• Discover what challenges you must overcome to be the best leader you can be.

TBC

I’M PROUD TO

SAY I HAVE COMPLETED

THIS COURSE. I HAVE MET

AND LISTENED TO SOME

WONDERFULLY INSPIRING

PEOPLE. I AM MENTALLY

EXHAUSTED AND

LOVE IT!”

“THIS IS THE

BEST PROGRAM

I HAVE EVER ATTENDED

AND THE NETWORKING

AND PEOPLE WERE

GREAT.”“

PROGRAM CONTINUED...

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5:45 PM – 7:45 PMEFFECTIVE COMMUNICATIONSJENNIFER KAVANAGHLeaders must be able to effectively communicate their expectations to engage team members and positively influence key stakeholders. This session will focus on understanding your communications style and how to strategically adapt it to suit the situation and your audience in order to gain trust, constructivelyresolve conflict, develop and maintain positive relationships and meet your organizational goals.

Session Objectives:• Learn practical tips for communicating and resolving conflict.• Learn how to adapt your communications style to maximize your influence.

Jennifer Kavanagh, senior learning consultant, Ignite Success.

Monday, October 21 8:30 AM – 12:00 PM

MANAGEMENT OF CAREVALERIE SHISHIDO AND LESLEY BORTHIn the management of care, the role of the administrator is to develop an interdisciplinary and coordinatedapproach to care through the creation of strong teams that include dietary, nursing, activation, socialwork, spiritual care and also involve residents, family members and substitute decision-makers.

Session Objectives:• Learn how to build a resident-centred care approach into everyday activities.• Understand the role of the administrator and the role of the director in managing care.• Discuss strategic planning as it applies to the management of care.• Understand the values and behaviours related to the management of care.• Understand how a coordinated approach to care can mitigate risk.

Valerie Shishido, acting manager programs and services, Wesburn Manor, City of Toronto, Long-TermCare Homes & Services Division.

Lesley Borth, director of care, St. Joseph's Health Centre, Guelph.

1:00 PM – 4:00 PM BUILDING COLLABORATIVE PARTNERSHIPSKEVIN QUEENVery often as managers, the focus is inwards and down through the organization – an importantaspect of our leadership. However, for an organization to thrive and grow, senior managers need toeffectively look upwards in their organization and outward into their communities. The dual focus inthis session will demonstrate what is required to build and sustain a strong senior manager-boardpartnership and strong relationships with key stakeholders in your communities – to the benefit of all.

Session Objectives:• Learn how to apply sound leadership principles and practices to build partnerships.• Learn how to be proactive in promoting the values and strengths of long term care.• Find out how to create effective, results-oriented, active boards/committees of management.• Learn how to build positive manager/board relationships.

Kevin Queen, senior administrator, District of Kenora Homes for the Aged.

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Tuesday October 22 8:30 AM – 12:00 PM

STRATEGIC AND OPERATIONAL PLANNINGTOM BARKER AND JOHN BUMAWhere are we going and how are we going to get there? These are two of the most important questionsevery organization and its leaders need to ask. This session will focus on effective strategic and operational planning processes that are the key to answering these vital questions. This knowledgeand skill base is particularly crucial given demographic pressures, the changing resident population,new legislative and regulatory requirements, and higher expectations for a long term care system thatresponds to the specific needs and desires of today’s and tomorrow’s seniors.

Session Objectives:• Understand the basic elements of successful strategic and operational planning and implementation.• Discover how to put these elements into practice with a real life scenario that you will bring with

you to the session.• Learn how to use the key drivers of scope, time, cost, human resources and quality in making the

strategic and operational plan work for you and your organization.

Tom Barker, principle, Process Design.

John Buma, chief executive officer, Albright Manor.

“ AS PART OF OUR LEADERSHIP

DEVELOPMENT AND SUCCESSION

PLANNING IN LTC AT THE REGION OF PEEL,

WE CONSIDER THE OANHSS PROGRAM TO BE AN

ESSENTIAL BUILDING BLOCK AND INVESTMENT.

EVERY PROMISING LEADER IN OUR

ORGANIZATION HAS PARTICIPATED IN THE

PROGRAM OVER THE YEARS. THE QUALITY OF THE

PROGRAM IS SECOND TO NONE."

CAROLYN CLUBINE, DIRECTOR,

LONG TERM CARE, REGIONAL

MUNICIPALITY OF PEEL

1:00 PM – 4:30 PMEFFECTIVE FINANCIAL MANAGEMENT AND CONTROLREG PAULAdministrators’ decisions significantly shape the direction and success of their organization, so anunderstanding of fiscal management is essential. This session will help transform the non-financialexecutive into a more effective organizational leader. Note: Pre-reading material will be provided priorto the course.

Session Objectives:• Learn how the long term care home funding system works.• Discover the keys to successful strategic and operational planning.• Understand the basics of budget control and financial management.• Find out how to maintain an effective internal control system.

Reg Paul, general manager, City of Toronto, Long-Term Care Homes & Services Division.

4:30 PM – 5:00 PM BEST PRACTICES FORUM

6:00 PM – 7:30 PM INFORMATION TECHNOLOGY MANAGEMENTDEREK SOARESAppropriate and effective use and management of information technology (IT) can contribute significantly to improved resident care. This session will explore the basic requirements in today's longterm care environment and how to get management and staff to use IT to both increase the efficiencyof staff and provide better care. Attention will also be directed towards the new technology requirements of the Ministry of Health and Long-Term Care (MOHLTC).

Session Objectives:• Learn about information systems planning and implementation strategies to satisfy both the

requirements of the MOHLTC and the Local Health Integration Networks (LHINS). • Discuss ways to increase the comfort and competency of all staff in utilizing new information

technology and programs.• Discuss issues of privacy, security and confidentiality.

Derek Soares, information systems manager, St. Joseph’s Continuing Care Centre.

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PROGRAM CONTINUED...

“ THIS WAS AN EXCEPTIONALLY POSITIVE PROGRAM WHICH WILL BEUSEFUL FOR THE MANY CHALLENGESAHEAD FOR ME IN THE LONG TERM

CARE HOME WHERE I WORK. IT VALIDATED MY PROFESSIONAL AND

PERSONAL CREATIVITY AND DESIRE TO EXPRESS THIS IN ADVOCATING FOR

RESIDENT CARE AND WELLNESS INWORKPLACES.”

“THIS LEADERSHIP

PROGRAM WAS FIRST CLASS – I WISH I

HAD TAKEN ITEARLIER.”

Wednesday October 2310:00 AM – 12:00 PM

CONTINUOUS QUALITY IMPROVEMENTELIZABETH JURASCHKA AND GAYLE STUART Continuous Quality Improvement (CQI) is an approach that uses quality improvement science andmethodologies to improve the delivery of care. It is also an effective strategy for organizational leadership that can positively affect the way in which people work together. Learn how qualityimprovement can improve care for residents and their families and improve practices for staff.

Session Objectives:• Learn about quality improvement science and methodologies.• Find out about the use of quality improvement tools in system analysis.• Learn about the Residents First initiative.• Understand the role of administrators as leaders in quality improvement.

Elizabeth Juraschka, quality improvement advisor, City of Toronto, Long-Term Care Homes & ServicesDivision.

Gayle Stuart, program manager, residents first, Health Quality Ontario.

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WEDNESDAY OCTOBER 238:45 AM – 9:15 AM

walking tourUPTOWN TORONTO

Why not stretch your legs and see a little bit of uptown Toronto?Participants will be taken on a

brief walk of the local area. Be sure to bring your

walking shoes.

THE ADMINISTRATOR

LEADERSHIP PROGRAM IS ONE

OF THE MOST EXCITING, COMPREHENSIVE,

WELL-DESIGNED AND RELEVANT

PROGRAMS THAT I HAVE EVER TAKEN, BOTH

PROFESSIONALLY AND PERSONALLY.

THE QUALITY OF THE PRESENTERS IS

EXEMPLARY AND THEY ARE BOTH ENGAGING

AND FUNNY."

JACQUES DUPUIS, ADMINISTRATOR,

AU CHATEAU

1:00 PM – 4:30 PM LEGAL ISSUES IN LONG TERM CAREANDREW BUCKSTEIN AND SHAWN GADSBYLegal issues, both potential and real are increasingly confronting senior management staff and impacting how they lead their organizations. A key challenge facing administrators is having theknowledge and decision-making skills necessary to meet the legal responsibilities of their position.Recent changes in the laws affecting long term care, including the Long-Term Care Homes Act, make itessential for administrators to be aware of the legislative and regulatory requirements that may affecttheir operations, and to know when, where, how and why to seek legal advice.

Session Objectives:• Learn how to reduce legal risk.• Find out what administrators need to know about the law including the Long-Term Care Homes Act.• Determine when to seek expert counsel.

Andrew Buckstein, barrister & solicitor, Buckstein Law.

Shawn Gadsby, president, St. Joseph's Villa, Dundas.

4:30 PM – 5:30 PMARJOHUNTLEIGH GUIDE TO FACILITY PLANNINGLISA COOTE AND SUSAN XUEREBBased on over 40 years of experience gathered by working closely with long term care home administrators, architects and others active in the field, ArjoHuntleigh will present the eight positivefactors that are crucial to achieving a high level of quality care from the point of view of bothresidents and staff. Focusing on the factors of space, mechanical aids and working techniques, areas

such as the bedroom, central bathing area, corridors, elevators and soiled utility room will be discussedin detail from a number of different perspectives. The complimentary copy of the ArjoHuntleigh guidebook and its companion CD will provide reference to the course content for many years.

Lisa Coote, hygiene & disinfection product manager, ArjoHuntleigh Canada Inc.

Susan Xuereb, corporate accounts director, ArjoHuntleigh Canada Inc.

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PROGRAM CONTINUED...

“

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Thursday October 248:30 AM – 12:00 PM

HUMAN RESOURCES MANAGEMENTLILIANA CATAPANO AND MARIA ELIAS How we lead and manage our staff so that they are satisfied and productive are key elements inensuring quality care and services for residents so that they too are satisfied and happy. How wenegotiate differences, solve complaints and grievances and handle conflicts is critical in creating anorganizational culture of cooperation and effective problem solving. Through practical examples and discussion learn about contract negotiations, handling grievance issues and building strong staff/management relations.

Session Objectives:• Learn about human resources management principles, practices and processes.• Learn how to manage human resources without litigation.• Discuss effective negotiation skills.• Understand contract management.

Liliana Catapano, director of human resources, West Park Healthcare Centre.

Maria Elias, chief executive officer, Belmont House

1:00 PM – 4:00 PMETHICS AND VALUES IN MANAGEMENTPETER ALLATT Ethical considerations are central to the provision of any agency’s “good” health care service. Seniormanagement should ensure that concern for values like choice, privacy and confidentiality, no harm,fairness and respect for life, are reflected in organizational practices.

Session Objectives:• Learn about a model for resolution of everyday ethical dilemmas arising in practice.• Discuss pertinent “cases” from hands on experience in areas of individual practice and policy formulation.• Discuss ethical situations currently facing administrators.

Peter Allatt, clinical ethicist, Lakeridge Health Corporation and Bridgepoint Health (Riverdale Hospital).

6:30 PM – 9:30 PMBANQUET

banquetTHURSDAY OCTOBER 24

6:30 PM – 9:30 PM

Share your experienceswith fellow participants and

hear from the 2013valedictorian.

Friday October 258:30 AM – 12:00 PM

LEADERSHIP IN ACTIONiLearn2Building on the framework presented at “The Leader Within“ session, this interactive session will allowyou to gain experience in managing and leading in a high-pressure situation. Each problem-solvingteam tackles an impending disaster. Think fast. Think smart. Think outside the box. Find out how totake responsibility then engage in generating solutions and ideas. Learn how to shift the focus fromyour leadership to leading within the situation.

Session Objectives:• Set the context of your actions before you take them.• Consider the power of a common goal and its affect on team.• Avoid disaster through effective communicating and planning.• Implement communications to generate support from employees.

iLearn2For more than 17 years, iLearn2 has been a leader in leadership training delivery, winning five trainingexcellence awards by offering interactive learning experiences that can improve retention and alter behaviour.

1:00 PM – 2:45 PMCLOSING KEYNOTE: COGNITIVE DISORDERSDR. GUY PROULX

Dr. Proulx outlines the challenges of working with and caring for those with cognitive disorders andintegrates neuropsychological and behavioural approaches to help minimize disability due to cognitivedisorders. He specializes in the assessment and rehabilitation of cognitive disorders in people whohave brain damage.

Dr. Guy Proulx, professor, York University.

2:45 PM – 3:15 PMWRAP UP AND EVALUATION

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PROGRAM CONTINUED...

applytoday!PROGRAM

SELLS OUTANNUALLY!

“GREATCOURSE, WOULD

DEFINITELYRECOMMEND THIS

PROGRAM TOOTHERS.”

What’s Included In the Fee• Six-day training course. • Five breakfasts, six lunches, two dinners (Sunday and Thursday).• Extensive course materials and handouts.• Delegate bag.• Single accommodation (room and taxes) for five nights at The Novotel Toronto

North York Hotel for the nights of Sunday October 20 - Thursday October 24, 2013 (inclusive). OANHSS will book the accommodations for all participants. (Should you not need accommodations,please select the registration fee without accommodations on the application form.)

What’s NOT Included In the Fee• Parking charges to attend program.• Transportation costs to and from course.• Dinner on Monday, Tuesday and Wednesday night.• Incidentals at the hotel (phone calls etc.).• Saturday, October 19, 2013 accommodations. You must book and pay for this additional room night

yourself. Please call 416-733-2929 before September 19, 2013. A block of rooms under the nameOANHSS is on hold for Saturday night. The room rate is $130 + taxes.

Special RequirementsIf you have any special requirements (dietary, etc.), please indicate this on the application form. You will becontacted to discuss your needs. All special diet orders must be known in advance.

How To Apply1 Complete the application form (note there are two sides to the application form) included with this

brochure or on the OANHSS website at www.oanhss.org.2 Include a cheque or complete the Visa information or indicate “bill me.”3 Forward to: Stuart Sweeney, Education Manager. Please note that applications are taken on a

first-come, first-served basis.

CancellationThe Ontario Association of Non-Profit Homes and Services for Seniors reserves the right to cancel this program due to insufficient registration or circumstances beyond our control. Cancellation by an applicantby September 27, 2013, is subject to a full refund less a $100 administration fee. No refunds will be issuedfor cancellations after September 27, 2013, unless on compassionate or medical grounds at which time the $100 administration fee would apply.

NotificationAll applications are reviewed and approved on a first-come, first-served basis.Space is limited and applicants are encouraged to apply as early as possible.Should you not be accepted to the program, any monies paid will be refunded.Accepted applicants will receive a detailed confirmation package along withpre-course assignment material.

Course FeeOANHSS Member (includes accommodations) $3,084OANHSS Member (accommodations not required) $2,349Non-Member (includes accommodations) $3,434Non-Member (accommodations not required) $2,699*Please note that OANHSS Personal Members do not qualify for the member rate.All fees must be paid by September 6, 2013 to confirm enrollment (subject to acceptance).

For more information please contactStuart Sweeney, Education Manager, 905-851-8821, ext.240 ssweeney@oanhss.org

Consent to use of photographic images. Registration and attendance in OANHSS educational events constitutes an agreement by the registrantto OANHSS’ use and distribution of the registrant’s image in photographs.

applicationinformation

attentionnurses

Funding towards thiscourse may be available

through the NursingEducation Initiative. Formore information please

contact the RNAO at416-599-1925.

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OANHSSOntario Association of Non-Profit Homes and Services for Seniors7050 Weston Road, Suite 700, Woodbridge, Ontario L4L 8G7 Tel: 905.851.8821 Fax: 905.851.0744 www.oanhss.org