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Administration Technology as Competitive
Sustainable Advantage Catalyst
Higher Education Life Cycle
HAJI MHD RAMLI MEHATPrincipal Assistant Registrar
Information Technology Development UnitRegistry
UNIVERSITI SAINS MALAYSIA
Higher Education Life Cycle
Higher Education Life Cycle
THINKs…… KNOWLEDGE EXCHANGE BUILD OWN TECHNOLOGY / SYSTEM OWN AGENDA FOR TECHNOLOGY ENHANCE & ENCOURAGING TECHNOLOGY AS ORGANIZATION
DEVELOPMENT ADMINISTRATION TECHNOLOGY UNIT
Higher Education Life Cycle
Y. Bhg. Dato’ Prof.Dzulkifli Abdul Razak, Naib Canselor USM
Higher Education Life Cycle
COMPETITION ADVANTAGE
Compete in Higher Education
StudentsAcademic StaffSkilled Staff
Among HEIndustries market
Competitive Force ModelSustainable Competitive Advantage
Higher Education Life Cycle
HIGHER EDUCATION LIFE-CYCLE
Higher Education Life Cycle
CAMPUS COMUNITY
Higher Education Life Cycle
© MRM.2006
CORE BUSINESS
Higher Education Life Cycle
© MRM.2006
ROLES OF ADMINISTRATOR IN HIGHER EDUCATION
Higher Education Life Cycle
Y. Bhg. Dato’ Prof.Dzulkifli Abdul Razak, Naib Canselor USM
ROLES OF ADMINISTRATOR IN HIGHER EDUCATION
Higher Education Life Cycle
Y. Bhg. Dato’ Prof.Dzulkifli Abdul Razak, Naib Canselor USM
CHALLENGES
HIGHER EDUCATION ADMINISTRATION
PUBLIC ADMINISTRATION
Higher Education Life Cycle
CHALLENGES…..
Higher Education Life Cycle
© MRM.2006
CHALLENGES…..
Pentadbiran
PengajarPelajar
Staf Sokongan
PENDIDIKAN TINGGI
Higher Education Life Cycle
© MRM.2006
CHALLENGES…
Higher Education Life Cycle
CHALLENGES…
Enterprise Risk
Quality Teaching Staff
Quality Students
Higher Education Life Cycle
CHALLENGES…
Higher Education Life Cycle
Educational HubRegional Centre of Educational Excellence (RCEE)Collaboration between HE & Industries Creating universities of international standardPhD qualification : 60% by 2010 (IPTA)Enrolment 1,326,340 by 2010 (32.2% first Degree & 35.8% Diploma)
RSEs targeted ratio 50 RSE per 10,000 labours by 2010
CHALLENGES
Higher Education Life Cycle
COMPETITIVE ADVANTAGE…
Higher Education Life Cycle
SUSTAINABLE …
Higher Education Life Cycle
© MRM.2006
TECHNOLOGY…
UNIVERSITI SAINS MALAYSIA
What is Technology? The development and application of tools , machines , materials and processes that help to solve human problems. As a human activity, technology predates both science and engineering . It embodies the human knowledge of solving real problems in the design of standard tools, machines, materials or the process. Thus standardisation of design is an essential feature of technology.
SUSTAINABLE …
Eco - Tech
Machines
ProcessMaterials
Tools
Softw are:1. Publisher2. Visio3. SmartDraw 7
1.Administration Concept
Facilities:Example: Computer,Printer.
1. Paper2. Digital paper3. Compact Disc (CD)4. Diskette
Hum an
Hum an Capital
Higher Education Life Cycle
ADMINISTRATION TECHNOLOGY…
UNIVERSITI SAINS MALAYSIA
The processes of systematic integration, instructive and complex, which is involving human, procedure, idea, tool and organization for System, application and model design more instructive to enhance and Value added for management and administration.
ADMINISTRATION TECHNOLOGY…
UNIVERSITI SAINS MALAYSIA
Pemasaran & Jaminan Kualiti
Technology
Development & Application of:· ‘TOOLS’· ‘MACHINES’· ‘MATERIALS’· ‘PROCESS’That helps to solve humans problem.
EDUCATIONALTECHNOLOGY
COMMUNICATIONTECHNOLOGY
MEDICALTECHNOLOGY
DisciplineLegalAsset/ Intellectual.
· Senat · Pengambilan Pelajar· Pendaftaran· Pengijazahan &
Konvokesyen.· Peperiksaan
· Remuneration & Benefits
· Recruitment & Staff Development
· Staff Relation.· Administration.· Staff Information
· Pembangunan Pelajar· Penginapan· Kesihatan· Aktiviti & Riadah· Kokurikulum· Alumni/Perkhidmatan· Lepasan Graduan
· Pameran· KBO· ISO/TQM· Pembangunan Teknologi/
Aplikasi· Gajet/alatan berteknologi
tinggi.· Multi tasking.
HUMAN RESOURCE(Human Capital)
Science : Study of natural factEngineering : Application of knowledge
learned scientificulty to developt product.
Technology : Is used to engineered product.
· Data and Record Processing (student).
· Staf Information Processing
· Telefon/Komunikasi.· Penginapan Tetamu· Perancangan
Kewangan.· Rancangan Jangka
Panjang.· Fail/Rekod Fizikal.· Pakaian Akademik.· Perolehan dan
Kewangan
Hospitaliti/Fasiliti
DEFENCETECHNOLOGY
INFORMATION(Technology In Information)
Akademik
Kebajikan Pelajar
Legal
ATAP
Entity Discipline Of Advanced Technology Administration Role.
ADMINISTRATION(Technology In Administration)
INFORMATION TECHNOLOGY
© MRM.2006
ADMINISTRATION TECHNOLOGY as competency
Higher Education Life Cycle
Constructive planning
System Development including human, procedure, idea, tool & Organization
System Development ( not Application Development)Socio-Technical
Differentiation & emergence
Managerialized
AT CHALLENGERS
Normalize of Technologist & Administrative Discipline
Adapt of Technology as ‘Add on to Space’
Shorten Product Life Cycle
Technology Acceptance by Administrative
Transformation of Classical to New Administration(Knowledge Base Administration)
Technology Change As Revolution.
Paradigm Change As Evolution.
Difficult Synchronize of Change Between environment &
Technology.
ADMINISTRATION TECHNOLOGY…
SUCCESS FACTOR
ENVIRONMENT
SUCCESS FACTOR
- User- Developer - Peer To Peer Approach- Discussion (User Need) - Learn User Culture & Word- Making Decision together to achieve GOALs / AIMs
- Analysis - Develop with User- Implementation - Deliver product to User- Ensure Maximum Output- Optimum delivery of product archived
- Developer Coaching User to handle system / product- User feedback to system (action reflection)
ELEMENTS ELEMENTS ELEMENTS
User & Developer User Developer
AIMs:- Simplicity of technology / Human Technology- Transformation of tacit / implicit- Same path development- Reduce & less jargon- Team appreciation - 3E’s – Efficiency, Effectiveness, Efficacy
SOT (Set As One Team) O4O (Operational for Operational)T4T (Technical for Technical)
ADMINISTRATION TECHNOLOGY…
Higher Education Life Cycle
ADMINISTRATION TECHNOLOGY…
registry.usm.my
©September2006_mrm
