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Active Ageing & Wellness Approach
Supporting Volunteers to take an Active Ageing & Wellness Approach
Learning Objectives
Increase the level of understanding of the active ageing &
wellness approach for staff who support volunteers Identify the benefits of volunteers taking an active ageing
& wellness approach Increase knowledge & skills to implement key human
resource processes Identify actions/next steps from the session
Share good practice & promote partnership opportunities
Ideas to Implement an Active Ageing Approach: Grid
Recruitment Training & Induction
Supervision & Support Resources & Networks
Active Ageing
“the process of optimising opportunities for physical, social and mental well being throughout the life course, in order to extend healthy life expectancy, productivity and quality of life in older age”
World Health Organization 2002 What helps people to age well?
ASM Principles:
Principle 1: People want to remain autonomous
Principle 2: People have potential to improve their capacity
Principle 3: People’s needs should be viewed in a holistic way
Principle 4: Services should be organised around the person and family or carer; and should not be slotted into existing services
Principle 5: A person’s needs are best met where there are strong partnerships and collaborative working relationships between the client, carer, service providers and organisations
ASM Prepare, February 2010
Slavka
Slavka is 78 She has diabetes and
low vision She has lost a lot of
confidence in her daily living skills
Slavka used to love craft
What would assist Slavka to age well?
Wellness Cycle
Recognise Abilities
Positive Expectations
Opportunities for
development
Positive Experience
Connections in the
Community
Positive Change
www.communitywest.org.au
Benefits of the Wellness Approach
What are the benefits of using a Wellness Approach for workers, clients and volunteers?
• How can we promote these benefits?
Disillusioned You over hear two
volunteers talking
“Now the client’s set up the craft area I don’t think I am needed anymore”
How can you encourage this volunteer?
The Cost of Doing for…….
Ivan starts to wipe down the tables after lunch
The volunteer takes the cloth from Ivan & tells him to rest up
What impact does this have on Ivan?
Barrier to using a Wellness Approach
In small groups discuss:
• What stops volunteers using a wellness approach?
• What are the barriers to supporting volunteers to use a wellness approach?
Barriers to the ASM Approach
Desire to help & do for the client Happy with their current helping role Resistance to change Feel the client is entitled to their help Ageist attitudes - over caring approach Reluctance to attend training Limited resources for training
Peer Panel
Using implementation gridWrite down key strategies/ resources
used by the volunteer & coordinator
Promoting Wellness
In small groups discuss:
• Identify strategies volunteers currently used to promote wellness
• What works well in supporting volunteers to take an active ageing approach?
Roles of the ASM Volunteer: Handout Four
Role Model Observer Monitor Listener Facilitator Guide Encourager Enabler
Emotional Support- The Listener
Peer support Active listening Supporting grief Validating concerns Empathy to move on Building confidence Positive role model
Eyes & Ears of the Team
You notice Ben is really shaky on his legs today
You wonder how he will continue to manage in his home
Sharing Strategies & Ideas:Networking Activity In small groups: Discuss strategies to support volunteers in the
key area you are allocated
Recruitment Training Supervision & support Resources
Ideas for Recruitment
Style of advertising – active ageing Review & assess volunteer role Clearly define volunteer role & how it supports
active ageing/ wellness Update position descriptions to reflect AA Interview questions to reflect Active Ageing Key selection criteria
• Assisting people to stay active, involved & independent
Purpose & Role of Volunteer
“Volunteers help clients to stay active, connected and as independent as possible”
“To assist people living in the community to maintain their independence”
Interviewing Volunteers
What is their motivation for volunteering
Experience with older people to stay active & independent
Their hopes for their relatives & themselves as they age
Training For Volunteers
Incidental training at meetings Lunch & morning tea sessions Buddies & mentors on site training Active ageing articles in newsletters Case studies promoting active ageing Information sessions with allied health
professionals Self reflection about own active ageing Role modelling & demonstration
Questions to promote active ageing
What do volunteers think of as healthy and active ageing?
What are some of the challenges people face as they age?
How can you be mentally active as you age?
Supervision & Support
Ongoing training for all volunteersMentoring by staff & peersAppraisal process Evaluation of client outcomes
Access to care plansInformal & formal proceduresRecognition of good practice
Engaging & motivating Volunteers
Encouraging volunteers in thinking about the ways they wish to age
Engage volunteers in thinking about the benefits of staying active & independent
Utilise current active ageing champions Role modelling ASM across the organisation Encouraging observation of positive changes
in clients e.g. care plan
Activity: Capacity Building
In small groups discuss the person given How can volunteers support this person to build
their capacity
In what ways can volunteers promote Competence – Safety & confidence Connectedness – To feel connected & involved Control – Be autonomous & independent
Ming
Ling is a 75 year old woman from China
She is very physically strong & likes tai chai
Ling’s husband died 2 months ago
She is very sad & lonely
Ling is very good at trivia & used to love dancing
Edith
Edith is 83. She is Jewish She has memory loss Edith is physically strong She has a supportive son She loves helping others Edith enjoys cooking but
is not allowed to at home
George
George is a 78 year old Greek man. He has Parkinson's disease
George has lost confidence following a fall
He used to have his own carpentry business but feels useless now
Capacity Building
Volunteers can play an important role in capacity building by:
Knowing when to stand back & monitor
When to step forward to provide support
Seeking advice from staff as needed