ACT! 3.0 For Notes R5ACT! 3.0 For Notes R5

Turning Contacts Into Relationships and Relationships

Into ResultsCopyright (C) 2002 – GL Computing

Introductions

Overview & Solutions

Demonstrations

ACT! for Notes & Pipeline

Customer solutions

Questions and Answers

Next Steps

AgendaAgenda

Founded in 1995, headquartered in New York

Commercial software expertise

ACT! for Notes - Symantec

Domino Intranet Starter Pack – Lotus

eMailroom - Cisco

G2X:Agility

The Vendor G2XThe Vendor G2X

The Distributor The Distributor GL ComputingGL Computing

Founded in 1989

Sole distributor for ACT! For Notes (Asia Pac)

Specialist in Contact Management and Sales Force Automation solutions using ACT! 2000 and ACT! For Lotus Notes

Organises Custom Development and Training

Supports and trains resellers

The IndustryThe Industry

Customer Relationship Management

Siebel, PeopleSoft, Baan, SAP

Sales and Marketing Automation

ACT! For Notes, SalesLogix

Contact Management Systems

ACT! For Windows

Personal Information Managers

Outlook, Lotus Organiser

Cost

Features

Scalability

Power

Effort

Industry Future Industry Future Looks GoodLooks Good

Australian Reseller News – April 17, 2002Australian Reseller News – April 17, 2002

More directed solution, less complex user interface

Typically less disruptive, introduced incrementally

Cost-effective - ¼ of the cost to deploy / maintain

Efficient - ¼ the time to deploy / operate

Simplicity - the core features that revenue producers use

Flexibility - fits corporate / industry requirements

Extendibility - to all required business processes

Many experienced local consultants, integrators and trainers

Why ACT! for Notes Why ACT! for Notes Projects SucceedProjects Succeed

RelationshipRelationshipManagementManagement

RelationshipRelationshipManagementManagement

CustomizationCustomization

WorkflowWorkflow

IntegrationIntegration

Relationship Management + Business Process Automation

ACT! ForLotus Notes™ allows…

Enabling Sales Enabling Sales Force Force

IntegrationIntegration

Distill core capabilities

Customise to client requirements

Leverage existing investment

Provide open architecture

Solve problems incrementally

The ApproachThe Approach

Powerful & Integrated Scheduling schedule meetings, calls, and “to dos” for themselves or others

AFN calendar can automatically synchronize with the Notes Mail calendar

Rapid Deployment & Updates quickly deployed to all local and remote users

future updates are easily distributed through the template refresh process

Reduced Sales Operations & IT Support Requirements leverage the Lotus Notes infrastructure

no need to implement, train and support a new technology platform

Optimized Replication utilize the replication technology and procedures already being used by Notes users

proven to be more efficient and reliable than the synchronization functionality found in other products

Ease of Integration with other Applications open scalable architecture can easily be integrated with other applications

Leverage Lotus Leverage Lotus Notes InvestmentNotes Investment

AFN services available in Asia Pacific can benefit almost every enterprise regardless of size or the industry they serve.

Available Available ServicesServices

QuickStartApplication DevelopmentApplication Integration

and MigrationTrainingSupport Services

Suitable MarketsSuitable Markets

Any company with a mobile sales force

provides an excellent replication technology that suits users that may dial in from time to time

Any company with more than one office

notes replication, Access Control List, document-level security ideal for multi-office environments

master copy of the databases at their head office with local data only being replicated to the remote offices

Any company running Lotus Notes for e-mail and/or databases

integration with the Notes calendar, address book and e-mail

link directly with other Notes databases

improved data sharing and single point of entry for data

Typical Typical IndustriesIndustries

Insurance and banking

Hardware vendors

Mortgage assurance

Financial planning

Courier companies

Educational institutions

Hotels and hotel chains

Larger accounting practices

Wholesalers

Marketing companies

Manufacturing companies

Building companies

Government departments

Sample AFN Sample AFN CustomersCustomers

Lexmark

Manufacturer of Printers

• Goal: Drive more revenue through better relationship management & competitive intelligence

Stockland Hotel Group

Hotel Chain

• Goal: Drive more revenue through more effective relationship building, better service and global coordination

Zurich Insurance

Finance and Insurance – Multiple Divisions

• Goal: Drive more revenue through more effective prospecting and target marketing as a result of increased visibility of prospect & customer data shared by multiple corporate areas

Sample Sample ImplementationImplementation

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