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Disease Surveillance and Outbreak Response Unit
Communication goal and objectives
Risk Communication
Working with the Public
ACSM Strategies
Community-Based Surveillance
Using the right channel of communication
Conclusions
Presentation OutlinePresentation Outline
Disease Surveillance and Outbreak Response Unit
Goal:
To create awareness about EVD and its impact
Objectives
To increase the knowledge among the general public about EVD
To increase knowledge and information on EVD among HWs
To engage policy makers, stakeholders and opinion leaders for support of EVD awareness
To mobilize communities to take necessary actions against EVD in case of a reported outbreak
Communication Goal & ObjectivesCommunication Goal & Objectives
Disease Surveillance and Outbreak Response Unit
Definition: Exchange of information/opinion about the likelihood and consequences of adversity (John Hopkins)
It helps the public to respond to the crisis
Reduces rumours and misinformation
There is need to:
Create Trust Announce early – to avoid rumours/misinformation Be Transparent – As you make competent decisions Understand the different publics/audiences
Risk CommunicationRisk Communication
Disease Surveillance and Outbreak Response Unit
Establish if the public have their own theories about the disease
Address the public’s concerns even if unfounded
What beliefs do the public have about the severity of the disease and the risk of infection?
Respond with information about symptoms, treatment, and the low but real risk of infection
Clarify queries with what is known about transmission – based on the correct/scientific information about the disease
Understanding the PublicUnderstanding the Public
Disease Surveillance and Outbreak Response Unit
In our current state, we need to find out what the public know, believe, and feel:
About the risk About the potential precautionary measures About possible sources of stigma. About Health seeking behaviour About the public health agency and local leaders.
Be on the lookout for pressure from media and anger from public as rumour, myths and misconceptions about the impending outbreak increase.
The public and EbolaThe public and Ebola
Disease Surveillance and Outbreak Response Unit
In order to plan your communication outreach you need to address:
What is Ebola virus disease? What needs to be done? Who will do it? How should it be done? Who needs to know (identify target audience)? Who is the spokesperson?(This is always the DMS at
national level and each level to identify spokesperson)
Who needs to act?Use previous responses or what is happening in other
outbreak countries to improve risk communication?
Planning Planning
Disease Surveillance and Outbreak Response Unit
Joint planning and coordination:
Form an ACSM team at all levels comprising of government line ministries, partners, community
Advocacy:
Identify and meet leaders and decision-makers to inform and engage on the significance of EVD
Sensitize and seek their support including resources
Involve and target other decision–makers that may include National/county leaders, partners (NGO/CBOs/CSOs etc), Religious leaders
ACSM strategiesACSM strategies
Disease Surveillance and Outbreak Response Unit
Radio spots in different languages to create awareness
Use of TV spots in English and Kiswahili
Use IEC materials – posters, factsheets and FAQs
Interpersonal communication for better understanding of EVD
HW to Parents/individuals/Teachers
Pupil to pupil
Parents to pupils & vice versa
Use social media too
ACSM strategiesCommunication
ACSM strategiesCommunication
Disease Surveillance and Outbreak Response Unit
Ensure the messages are clear on: What is EVD How Ebola transmission Occurs Signs and Symptoms Prevention
To give audiences a sense of control and enable more reasoned responses about EVD messages should:
Be Simplified: not technical Be appropriate for targeted groups/audience Consider cultural differences & educational level Emphasize information on what the public can do to
make themselves safer e.g avoid behaviour that puts them at risk – burials etc
ACSM strategiesEffective Communication Messages
ACSM strategiesEffective Communication Messages
Disease Surveillance and Outbreak Response Unit
Develop Social Mobilization strategy and plans
Explain and make known the early warning system in the community like:
The dying of animals such as chimpanzees, fruit bats, antelopes or
Reporting of sick person who had travelled to outbreak areas
Identify/map out community resource persons such as community leaders, traditional healers etc and train them in community-based surveillance for Ebola Virus Disease
ACSM strategiesSocial Mobilization
ACSM strategiesSocial Mobilization
Disease Surveillance and Outbreak Response Unit
Organize regular health promotion activities in communities, especially those in risk areas and those engaged in risk activities (hunters, herders, etc).
Disseminate simplified case definitions for community use.
Engage resource persons to report any suspicion or rumours to HFs or HWs
Provide feedback to resource persons about the status of reported rumours.
Community-based Ebola-SurveillanceCommunity-based Ebola-Surveillance
Disease Surveillance and Outbreak Response Unit
Improve early case detection and appropriate treatment seeking behaviour;
Improve contact follow up and retention;
Combat stigma and discrimination;
Empower people affected by Ebola;
Mobilize political commitment and resources for Ebola.
Address community challenges to effective Ebola control such as cultural practices to greetings, patient care and burial practices.
Rationale for community mobilizationRationale for community mobilization
Disease Surveillance and Outbreak Response Unit
Use every channelUse every channel
Religious congregations: Churches/mosques etc
Barazas
Seminars
Schools
Radios
Vehicles/songs
Megaphones
Community visits
Leaflets and posters
Radio and TV
News papers
SMS
Social media
Internet
Disease Surveillance and Outbreak Response Unit
Human behavior is complex and influenced by multiple factors over long period. It can not be changed overnight
Proactively communicate key EVD messages
Access to information alone does not translate to action;
Participation of intended beneficiaries and other players is a pre-requisite for achieving desired outcomes;
Communicate actions that are within the laws, policies, and regulations of the Country/County;
Strengthen the leadership (stewardship) role of MOH at national and county levels
ConclusionConclusion
9
Practice session
Donning and Doffing of Ebola PPE
9
Practice session
Donning and Doffing of Ebola PPE
Disease Surveillance and Outbreak Response Unit
IntroductionIntroduction
Main objective: to give guidance on proper donning and safe removal of PPE
PPE refers to a variety of barriers and respirators used alone or in combination to protect mucous membranes, airways, skin, and clothing from contact with infectious agents
Selection of PPE is based on
Nature of patient interaction
Likely mode(s) of transmission
Disease Surveillance and Outbreak Response Unit
All doctors, nurses, and health workers who provide direct patient care
All support staff: cleaners, handle contaminated supplies and equipment, laundry, and dispose of infectious waste
All laboratory staff
Laboratory support staff
Burial teams
Family members who care for EVD patients
Who should Wear PPE?Who should Wear PPE?
19
Disease Surveillance and Outbreak Response Unit
Should give maximum protection while ensuring minimum discomfort to the wearer
Impermeable to fluids and provides droplet protection
Skin, hands and full face protection
Available in different brands and types
TYVEK: WHO. Can work in it for 3 – 4 hours TYCHEM: MSF. Very strong and uncomfortable.
Recommended to work in it for only 45 mins maximum
Recommended PPERecommended PPE
Disease Surveillance and Outbreak Response Unit
Gloves
Disposable gown to cover clothing and exposed skin
Waterproof apron
Facial protection to prevent splashes to the nose, mouth and eyes
Face shield and mask (preferred) OR Mask and eye visor/goggles
Gum boots (preferred) or shoe covers
Disease Surveillance and Outbreak Response Unit
Some considerationsSome considerations
Medical vs. hemisphere N95 face mask
Both are safe and provide protection from droplets
The hemisphere N95 mask will last longer (will not become deformed) for long periods in humid conditions
Goggles vs. face shield
Both are safe and provide eye protection
Face shield less likely to get fogged / wet
May be harder to provide care in treatment centre with goggles
Disease Surveillance and Outbreak Response Unit
Standard precautions:
When doing routine work, full PPE is not necessary
Hand gloves and hand hygiene suffice
Ebola suspect or confirmed case
When a patient under evaluation meets the Ebola case definition, or whenever a HW is managing a suspect or confirmed EVD case, the HW MUST immediately don a full PPE
Do not use home clothes in the treatment center. Put on scrub suit in the changing room
When should I don a full PPEWhen should I don a full PPE
Disease Surveillance and Outbreak Response Unit
Wearing PPE with a full body suit Wearing PPE with a full body suit
1. Wear first layer of protective clothing
2. Put on the coverall
3. Put on rubber boots
4. Perform hand hygiene
5. Put on first pair of gloves
6. Put on the mask
7. Put on the goggles
8. Put on the hood of the coverall
9. Put on the plastic apron
10. Put on the second pair of gloves
1. Wear first layer of protective clothing
2. Put on the coverall Select the right size
Steps to Donning PPE
3. Put on rubber boots. Choose a size bigger to make it easier to take off.Pull coverall legs over the rubber boots
5.Put on first pair of gloves, ensure it goes under cuff off body suit
Steps to Donning PPE
4. Perform hand hygiene
6. N95 Particulate Respirator •Pay attention to size (S, M, L)
•Place over nose, mouth and chin
•Fit flexible nose piece over nose bridge
•Secure on head with elastic
•Do not cross the elastic
•Adjust to fit and check for fit: Inhale –respirator should collapse Exhale –check for leakage around face
Put on face protection:7. Put on a Goggles OR face shield (preferred)
Steps to Donning PPE
Disease Surveillance and Outbreak Response Unit
Steps to Donning PPESteps to Donning PPE
10.Put on Second Pair of Gloves Pull gloves over the cuff of the body suit
Whilst wearing PPE:•Avoid touching or adjusting PPE
•Remove gloves if they become torn or damaged•Change gloves between patients
•Preform hand hygiene before donning new gloves and upon removal of used gloves
Remember!
Disease Surveillance and Outbreak Response Unit
Removing PPERemoving PPE
Remove the most exposed/contaminated first
The Outer Gloves
The Apron
Removal is from outside in
Removal is done in a way to prevent contact of HCW with contaminated parts of PPE
Disease Surveillance and Outbreak Response Unit
Sequence for Removing PPE Sequence for Removing PPE
1. Disinfect the outer pair of gloves
2. Remove the apron
3. Disinfect the outer pair of gloves
4. Remove the outer pair of gloves
5. Remove the boots
6. Disinfect the inner pair of gloves
7. Remove the coverall
8. Disinfect the inner pair of gloves
9. Remove the goggles
10. Disinfect the inner pair of gloves
11. Remove the mask
12. Disinfect the inner pair of gloves
13. Remove the inner pair of gloves
14. Perform hand hygiene
Remove plastic apron and dispose of safely, (if the apron is to be reused, place in container with disinfectant)
Sequence for Removing PPE
If wearing protective shoe covers, please remove them with your gloves still on (if wearing gum boots see step 4).
Removing Goggles or Face Shield
•Grasp ear or head pieces with inner gloved hands
•Lift away from face
•Place in designated receptacle for disinfecting or disposal
Sequence for Removing PPE
Removing a Mask
•Lift the bottom elastic over your head first
•Then lift off the top elastic
•Discard
•Don’t touch front of mask
Sequence for Removing PPE
Remove inner pair of gloves
•Grasp outside edge near wrist
•Peel away from hand, turning glove inside-out
•Hold in opposite gloved hand
Sequence for Removing PPE
How to remove the inner glove •Slide un-gloved finger under the wrist of the remaining glove •Peel off from inside, creating a bag for both gloves •Discard
Sequence for Removing PPE
Disease Surveillance and Outbreak Response Unit
Removing the rubber bootsRemoving the rubber boots
Need clean shoes in clean area of the PPE removal zone to step into
But what about walking into clean area with boots after soaking them first in 0.5% chlorine?
Not clear how long the boots need to be soaked
Disease Surveillance and Outbreak Response Unit
Spraying of PPE (including boots) before removal
Spraying of PPE (including boots) before removal
Not recommended
Risk of aerosolization of Ebola, then inhalation Won’t kill virus if body fluids covering PPE Even if you spray PPE before removal, you still
have to follow the standard procedure for removal
Disease Surveillance and Outbreak Response Unit
Uncovering wrists with wide movement, especially tall people
Fix gown with an elastic to the thumb or tape gloves above gown
Goggles
Touching goggles to adjust with contaminated gloves
Flies coming in through holes on the side of goggles Early removal during doffing increasing risk of
contaminating face Increased risk of medical glasses falling when
removing the goggles
Common PPE Mistakes and HazardsCommon PPE Mistakes and Hazards
Disease Surveillance and Outbreak Response Unit
Add name of the person in PPE to easily recognize the person inside the treatment center
Important for buddy system
Distinguish who is clinician, hygienist/cleaner, etc
Recognizing Persons Providing Care in Treatment Center
Recognizing Persons Providing Care in Treatment Center
Disease Surveillance and Outbreak Response Unit
Dedicated, trained person to supervise donning and taking off of PPE 24h/7days
Supervisor should also periodically check PPE adhered to within the isolation ward
New staff trained by experienced staff
Then staff supervise each other every time they enter
If in doubt, person with authority to stop/correct clinician and other staff
PPE SupervisorPPE Supervisor
Disease Surveillance and Outbreak Response Unit
Dedicated trained staff to supervise removal of PPE to assure safe removal
Dedicated trained staff to supervise removal of PPE to assure safe removal
Disease Surveillance and Outbreak Response Unit
When taking off PPE- important toSeparate reusable from disposableSeparate reusable from disposable
Re-usable:
Face shields
Goggles
Aprons- heavy duty
Gum boots
Gowns which can be laundered
Scrubs
Disposable
Gloves
Disposable gowns
Masks
Shoe covers
Single use aprons