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ACO Accelerated Development Learning Session San Francisco, CA September 15-16, 2011 DISCLAIMER. The views expressed in this presentation are the views of the speaker and do not necessarily reflect the views or policies of the Centers for Medicare & Medicaid Services. The materials provided are intended for educational use, and the information contained within has no bearing on participation in any CMS program. Mark C. Shields, MD, MBA, FACP Senior Medical Director, Advocate Physician Partners Case Study 2: Building an ACO on the Foundation of a Physician-Hospital Organization September 15, 2011 9:20–9:40 a.m.

ACO Accelerated Development Learning Session Case Study 2: …€¦ · Case Study 2: Building an ACO on the Foundation of a Physician-Hospital Organization September 15, 2011 9:20–9:40

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Page 1: ACO Accelerated Development Learning Session Case Study 2: …€¦ · Case Study 2: Building an ACO on the Foundation of a Physician-Hospital Organization September 15, 2011 9:20–9:40

ACO Accelerated Development Learning Session

San Francisco, CA September 15-16, 2011

DISCLAIMER. The views expressed in this presentation are the views of the speaker and do not necessarily reflect the views or policies of the Centers for Medicare & Medicaid Services. The materials provided are intended for educational use, and the information contained within has no bearing on participation in any CMS program.

Mark C. Shields, MD, MBA, FACP Senior Medical Director, Advocate Physician Partners

Case Study 2: Building an ACO on the Foundation of a Physician-Hospital Organization

September 15, 2011 9:20–9:40 a.m.

Page 2: ACO Accelerated Development Learning Session Case Study 2: …€¦ · Case Study 2: Building an ACO on the Foundation of a Physician-Hospital Organization September 15, 2011 9:20–9:40

DISCLAIMER. The views expressed in this presentation are the views of the speaker and do not necessarily reflect the views or policies of the Centers for Medicare & Medicaid Services. The materials provided are intended for educational use, and the information contained within has no bearing on participation in any CMS program.

Goals

• Create a value proposition for physicians

• Create a value proposition for hospitals/health systems

• Understand the value proposition for the community

• Create a structure and management processes that enhance value

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Page 3: ACO Accelerated Development Learning Session Case Study 2: …€¦ · Case Study 2: Building an ACO on the Foundation of a Physician-Hospital Organization September 15, 2011 9:20–9:40

DISCLAIMER. The views expressed in this presentation are the views of the speaker and do not necessarily reflect the views or policies of the Centers for Medicare & Medicaid Services. The materials provided are intended for educational use, and the information contained within has no bearing on participation in any CMS program.

APP Board and Committee Structure

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APP Board of Directors Class A—Physician Class B—System

Contract Finance

Committee

Utilization Management

Committee

Quality & CI Improvement

Committee

1,100 PCPs + 2,700 specialists = 3,800 total physician members

Average group practice Size 2.5

Credentialing Committee

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DISCLAIMER. The views expressed in this presentation are the views of the speaker and do not necessarily reflect the views or policies of the Centers for Medicare & Medicaid Services. The materials provided are intended for educational use, and the information contained within has no bearing on participation in any CMS program.

Clinical Integration: Definition

A structured collaboration among APP physicians and Advocate Hospitals on an active and ongoing program designed to improve the quality and efficiency of health care. Joint contracting with fee-for-service managed care organizations is a necessary component of this program in order to accelerate these improvements in health care delivery.

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Page 5: ACO Accelerated Development Learning Session Case Study 2: …€¦ · Case Study 2: Building an ACO on the Foundation of a Physician-Hospital Organization September 15, 2011 9:20–9:40

DISCLAIMER. The views expressed in this presentation are the views of the speaker and do not necessarily reflect the views or policies of the Centers for Medicare & Medicaid Services. The materials provided are intended for educational use, and the information contained within has no bearing on participation in any CMS program.

Advocate Physician Partners

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The vision of APP is to be the leading care management and managed

care contracting organization.

Condell PHO

Future PHO

Christ PHO

Future medical group

South Suburban

PHO

Dreyer Medical

Clinic

Advocate Medical Group

Illinois Masonic

PHO

BroMenn PHO

Trinity PHO

Good Shepherd

PHO

Good Samaritan

PHO

Lutheran General

PHO

Page 6: ACO Accelerated Development Learning Session Case Study 2: …€¦ · Case Study 2: Building an ACO on the Foundation of a Physician-Hospital Organization September 15, 2011 9:20–9:40

DISCLAIMER. The views expressed in this presentation are the views of the speaker and do not necessarily reflect the views or policies of the Centers for Medicare & Medicaid Services. The materials provided are intended for educational use, and the information contained within has no bearing on participation in any CMS program.

Management Structure

• Synergies with system leadership

• Operations

• Clinical integration

• Data/analytics

• Contracting

• Physician-hospital organization (PHO) directors

• Medical management

• Communications/business development

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Page 7: ACO Accelerated Development Learning Session Case Study 2: …€¦ · Case Study 2: Building an ACO on the Foundation of a Physician-Hospital Organization September 15, 2011 9:20–9:40

DISCLAIMER. The views expressed in this presentation are the views of the speaker and do not necessarily reflect the views or policies of the Centers for Medicare & Medicaid Services. The materials provided are intended for educational use, and the information contained within has no bearing on participation in any CMS program.

Value for Physicians

• Better alignment with hospital

• Marketplace recognition

• Focus on outcomes

• Incentives compensate for additional work

• Interface with multiple managed care organizations (MCOs)

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Page 8: ACO Accelerated Development Learning Session Case Study 2: …€¦ · Case Study 2: Building an ACO on the Foundation of a Physician-Hospital Organization September 15, 2011 9:20–9:40

DISCLAIMER. The views expressed in this presentation are the views of the speaker and do not necessarily reflect the views or policies of the Centers for Medicare & Medicaid Services. The materials provided are intended for educational use, and the information contained within has no bearing on participation in any CMS program.

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Value for Hospitals

• Creates business partnership with key physicians

• Focuses physicians on hospital goals – Patient safety

– Costs

• Strengthens loyalty

• Physicians drive clinical outcomes

• Positions for health care reform – ACOs

– Readmission avoidance

– Bundled payments

Page 9: ACO Accelerated Development Learning Session Case Study 2: …€¦ · Case Study 2: Building an ACO on the Foundation of a Physician-Hospital Organization September 15, 2011 9:20–9:40

DISCLAIMER. The views expressed in this presentation are the views of the speaker and do not necessarily reflect the views or policies of the Centers for Medicare & Medicaid Services. The materials provided are intended for educational use, and the information contained within has no bearing on participation in any CMS program.

PHOs 1-9

Residual funds

Individual incentives (70%)

Individual distribution

Based on individual

criteria

Residual funds

Group/PHO incentives (30%)

Group/PHO distribution

Based on group/PHO

criteria

Tier 1 (50%)

Tier 2 (33%)

Tier 3 (17%)

Tiering based on individual

MD scores

Residual funds are rolled over into general CI fund available for distribution in the following year

APP’s Incentive Fund Design

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Page 10: ACO Accelerated Development Learning Session Case Study 2: …€¦ · Case Study 2: Building an ACO on the Foundation of a Physician-Hospital Organization September 15, 2011 9:20–9:40

DISCLAIMER. The views expressed in this presentation are the views of the speaker and do not necessarily reflect the views or policies of the Centers for Medicare & Medicaid Services. The materials provided are intended for educational use, and the information contained within has no bearing on participation in any CMS program.

Aligning Physician and Hospital Incentives

• 2009 – Computerized physician order entry (CPOE)

– Core measures

• 2010 – CPOE

– Core measures

– Readmissions

– Length of stay

• 2011 – Emergency department (ED) efficiency

– Meaningful use

– Core measures

– Readmissions

– Length of stay

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Page 11: ACO Accelerated Development Learning Session Case Study 2: …€¦ · Case Study 2: Building an ACO on the Foundation of a Physician-Hospital Organization September 15, 2011 9:20–9:40

DISCLAIMER. The views expressed in this presentation are the views of the speaker and do not necessarily reflect the views or policies of the Centers for Medicare & Medicaid Services. The materials provided are intended for educational use, and the information contained within has no bearing on participation in any CMS program.

Value for the Community

• Focus on clinical outcomes

• Demonstration of efficiencies

• Ongoing improvement

• Stable/cohesive network

• Measure and display results

• Led by physicians

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DISCLAIMER. The views expressed in this presentation are the views of the speaker and do not necessarily reflect the views or policies of the Centers for Medicare & Medicaid Services. The materials provided are intended for educational use, and the information contained within has no bearing on participation in any CMS program.

2011 Value Report

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The 2011 Value Report

www.advocatehealth.com/app or call 1-800-3-ADVOCATE

(1-800-323-8622

Page 13: ACO Accelerated Development Learning Session Case Study 2: …€¦ · Case Study 2: Building an ACO on the Foundation of a Physician-Hospital Organization September 15, 2011 9:20–9:40

DISCLAIMER. The views expressed in this presentation are the views of the speaker and do not necessarily reflect the views or policies of the Centers for Medicare & Medicaid Services. The materials provided are intended for educational use, and the information contained within has no bearing on participation in any CMS program.

Implications

• Need to reduce cost

• Inpatient hospital is biggest $ opportunity

• Hospitals/health systems need integrated clinician partners

• Physicians need structure, capital, and infrastructure

• Capital markets see opportunity in health care reform

• Failure to figure it out threatens the mission

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Page 14: ACO Accelerated Development Learning Session Case Study 2: …€¦ · Case Study 2: Building an ACO on the Foundation of a Physician-Hospital Organization September 15, 2011 9:20–9:40

DISCLAIMER. The views expressed in this presentation are the views of the speaker and do not necessarily reflect the views or policies of the Centers for Medicare & Medicaid Services. The materials provided are intended for educational use, and the information contained within has no bearing on participation in any CMS program.

Key Drivers

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Culture

Governance

Infrastructure

Incentives

Transparency of Results

Feedback Loop

Page 15: ACO Accelerated Development Learning Session Case Study 2: …€¦ · Case Study 2: Building an ACO on the Foundation of a Physician-Hospital Organization September 15, 2011 9:20–9:40

DISCLAIMER. The views expressed in this presentation are the views of the speaker and do not necessarily reflect the views or policies of the Centers for Medicare & Medicaid Services. The materials provided are intended for educational use, and the information contained within has no bearing on participation in any CMS program.

Implementation Steps

• Convene a planning group with hospital and physician leaders

• Assess level of interest, trust, and market opportunity

• Create a common vision

• Create governance structure and business plan

• Test with broader physician constituency

• Hire management

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Page 16: ACO Accelerated Development Learning Session Case Study 2: …€¦ · Case Study 2: Building an ACO on the Foundation of a Physician-Hospital Organization September 15, 2011 9:20–9:40

DISCLAIMER. The views expressed in this presentation are the views of the speaker and do not necessarily reflect the views or policies of the Centers for Medicare & Medicaid Services. The materials provided are intended for educational use, and the information contained within has no bearing on participation in any CMS program.

Suggested Next Steps Dates

Planning group Month 1

Assess market, trust, interest Months 2–3

Create a common vision Month 4

Create governance structure and business plan

Months 5–6

Test with broader physician community Months 7–9

Hire management team Months 10–12

Go live—contract Year Two

Sample One-Year Timeline

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Page 17: ACO Accelerated Development Learning Session Case Study 2: …€¦ · Case Study 2: Building an ACO on the Foundation of a Physician-Hospital Organization September 15, 2011 9:20–9:40

DISCLAIMER. The views expressed in this presentation are the views of the speaker and do not necessarily reflect the views or policies of the Centers for Medicare & Medicaid Services. The materials provided are intended for educational use, and the information contained within has no bearing on participation in any CMS program.

Tools and Resources

• Health Affairs article A Model For Integrating Independent Physicians Into Accountable Care Organizations—Health Affairs, 30, no.1 (2011):161-172 http://content.healthaffairs.org/content/30/1/161.full.html

• HFMA article Enhancing Quality is Good for Business HFMA, Dec. 2010

• Kaufman Hall monograph Getting to There from Here: Evolving to ACOs Through Clinical Integration Programs, Kaufman Hall

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Page 18: ACO Accelerated Development Learning Session Case Study 2: …€¦ · Case Study 2: Building an ACO on the Foundation of a Physician-Hospital Organization September 15, 2011 9:20–9:40

DISCLAIMER. The views expressed in this presentation are the views of the speaker and do not necessarily reflect the views or policies of the Centers for Medicare & Medicaid Services. The materials provided are intended for educational use, and the information contained within has no bearing on participation in any CMS program.

Tools and Resources continued

• Journal of Managed Care Pharmacy Addition of Generic Medication Vouchers to a Pharmacist Academic Detailing Program: Effects on the Generic Dispensing Ratio in a Physician-Hospital Organization Journal of Managed Care Pharmacy, July/August 2010

• Advocate Physician Partners 2011 Value Report http://www.advocatehealth.com/body.cfm?id=439

• Proven Methods to Achieve High Payment for Performance Journal of Medical Practice Management

• American Journal of Medical Quality Physician-Hospital Integration—Market Trends, Health Reform Drive Closer Ties

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Page 19: ACO Accelerated Development Learning Session Case Study 2: …€¦ · Case Study 2: Building an ACO on the Foundation of a Physician-Hospital Organization September 15, 2011 9:20–9:40

DISCLAIMER. The views expressed in this presentation are the views of the speaker and do not necessarily reflect the views or policies of the Centers for Medicare & Medicaid Services. The materials provided are intended for educational use, and the information contained within has no bearing on participation in any CMS program.

Case Study 3: Building an ACO on the Foundation of a Physician-Hospital Organization

Mark C. Shields, MD, MBA, FACP

Senior Medical Director, Advocate Physician Partners [email protected]

(847) 635-4447