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Achieve by CommunicationA first generation
American of Scottish heritage.
Educated at Florida Institute of Technology and Georgia Institute of
Technology receiving her BSEE and MSEE.
Joanna Hill 248-765-3599
Less than 25% of your
professional success is due to
your technical abilities,
75% is due to your ability to
communicate and inspire others.
Achieve by Communication
This presentation is about communication,
It is about perceptions,
It is about connecting with people.
It is about achieving more through
communication.
Achieve by Communication
It is about creating your success.
Spend twice as much time
communicating each day and achieve
ten times the results.
Achieve by Communication
Amy Cuddy Associate Professor of
Business Administration Harvard School of Business
http://amycuddy.com/presence/
High Power
http://amycuddy.com/ Your Body Language Shapes Who You Are by Amy Cuddy
https://www.youtube.com/watch?v=Ks-_Mh1QhMc Power Posing How the Body Changes the Mind by Amy J C Cuddy, Harvard School of Business
https://www.youtube.com/watch?v=O6sE0tMcVwg
Low Power
If you feel like you shouldn't
be somewhere: Fake it.
Do it not until you make it, but until you become it.
Amy Cuddy Associate Professor of
Business Administration Harvard School of Business
High Power
Low Power
http://amycuddy.com/ Your Body Language Shapes Who You Are by Amy Cuddy
https://www.youtube.com/watch?v=Ks-_Mh1QhMc Power Posing How the Body Changes the Mind by Amy J C Cuddy, Harvard School of Business
https://www.youtube.com/watch?v=O6sE0tMcVwg
High Power
Images by Amy CuddyLow Power
The Power Pose
Wonder Woman Linda Carter
Supergirl Melissa Benoist
Superman Christopher Reeve
http://amycuddy.com/ Your Body Language Shapes Who You Are by Amy Cuddy
https://www.youtube.com/watch?v=Ks-_Mh1QhMc Power Posing How the Body Changes the Mind by Amy J C Cuddy, Harvard School of Business
https://www.youtube.com/watch?v=O6sE0tMcVwg
Add Impact to your Presentations
Source: St George International School of English https://www.youtube.com/watch?v=iJq-thyDF9Q
Steve Jobs PresentationsSuper smile Put on a show Stunning images Magic moments Keep moving
Source: St George International School of English https://www.youtube.com/watch?v=iJq-thyDF9Q
Steve Jobs PresentationsTheme Big headlines Tell stunning stories Simple relevant stats Less words More impact
Source: St George International School of English https://www.youtube.com/watch?v=iJq-thyDF9Q
Steve Jobs PresentationsStand up Posture Don’t hide Mindful of tone Be in the moment Performance art
Steve Jobs Presentations
Practice
Practice
Practice
Most people start with What or How and sometimes they get to Why. Great Leaders Start With Why.
Source: Wikipedia, the free encyclopedia https://en.wikipedia.org/wiki/Simon_Sinek
Start With Why on Amazon http://www.amazon.com/Start-Why-Leaders-Inspire-Everyone/dp/1591846447
Simon Sinek on TED: How great leaders inspire action https://www.youtube.com/watch?v=qp0HIF3SfI4
Start With Why
Start With Why
Source: Wikipedia, the free encyclopedia https://en.wikipedia.org/wiki/Simon_Sinek
Simon Sinek on TED: How great leaders inspire action https://www.youtube.com/watch?v=qp0HIF3SfI4
People don’t buy What you do. They buy Why you do it. Great speakers go from Why to What.This is also a cross-sectional brain map.
This is my catShe doesn’t
understand humans.
She’s never going to
understand humans.
There is no need, she’s a cat.
Often in the mornings she gets very upset with me.
It’s if she’s saying…
This is my cat
That’s water. You drink water.
You don’t get it all over yourself!
This is my cat
“What we've got here is failure to communicate.”
Image source: Warner Brothers Pictures, Cool Hand Luke http://www.warnerbros.com/cool-hand-luke
Where did the communication break down? Why did the communication break down?
Was it due to: Unrealistic expectations?
Lack of technical knowledge? Personal conflicts?
Political issues? Cultural content?
“What we've got here is failure to communicate.”
What is wrong with this slide?
“What we've got here is failure to communicate.”
Image source: Warner Brothers Pictures, Cool Hand Luke http://www.warnerbros.com/cool-hand-luke
Not everyone shares the same cultural content.
Image source: Warner Brothers Pictures, Cool Hand Luke http://www.warnerbros.com/cool-hand-luke
Ancient Chinese treatise attributed to Sun Tzu. Definitive work on military strategy. I suggest you read it.
Source: Wikipedia, the free encyclopedia https://en.wikipedia.org/wiki/The_Art_of_War
The Art of War narrated by Jim Roberts, 2012, presented by audible.com 1:15:05 https://itunes.apple.com/us/audiobook/the-art-of-war-unabridged/id311281078
The Art of War
A Chinese general
Military strategist.
Also known as Sun Wu,
and Chang Qing.
The Art of War
Source: Wikipedia, the free encyclopedia https://en.wikipedia.org/wiki/The_Art_of_War
The Art of War narrated by Jim Roberts, 2012, presented by audible.com 1:15:05 https://itunes.apple.com/us/audiobook/the-art-of-war-unabridged/id311281078
The Art of War“So it is said that if you know your enemies and
know yourself, you can win a hundred battles
without a single loss.”
“If you only know yourself, but not your opponent,
you may win or may lose.”
“If you know neither yourself nor your enemy, you
will always endanger yourself.”
Source: Wikipedia, the free encyclopedia https://en.wikipedia.org/wiki/The_Art_of_War
Know who you’re speaking to, Know yourself,
and you will achieve more.
The Art of War
Source: Wikipedia, the free encyclopedia https://en.wikipedia.org/wiki/The_Art_of_War
Seek battle after the victory has been won. Those destined to be defeated, fight first
and then look for victory. Always leave a way of escape. Don’t put
your opponent on “Death Ground” The skilled General wins without conflict.
The Art of War
Source: Wikipedia, the free encyclopedia https://en.wikipedia.org/wiki/The_Art_of_War
1. Calculations; think first.
2. The Challenge; work within resources.
3. Attack by Stratagem; have a plan
4. Positioning; recognize strategic opportunities
5. Use of Energy; creativity and timing
6. Illusion and Reality; real and perceived
The Art of War
Source: Wikipedia, the free encyclopedia https://en.wikipedia.org/wiki/The_Art_of_War
7. Engaging The Force; the dangers of direct conflict
8. Variation of Tactics; flexibility
9. Maneuvering; the intentions of others
10. Situational Positioning; distance dangers barriers
11. The Nine Situations; nine common situations
12. The Fiery Attack; know your weapons
13. The Use of Intelligence; network with others
Source: Wikipedia, the free encyclopedia https://en.wikipedia.org/wiki/The_Art_of_War
The Art of War
Dale Carnegie Author of How to Win Friends and Influence People. I suggest you read the updated version: How to Win Friends and Influence People in the Digital Age (2012).
How to Win Friends and Influence People in the Digital Age http://www.amazon.com/How-Friends-Influence-People-Digital/dp/1451612591
Source: Wikipedia, the free encyclopedia https://en.wikipedia.org/wiki/Dale_Carnegie
Dale CarnegieBegins with friendliness
If you argue, it will be an empty victory. “To get the best of an argument …
avoid it.” Don’t think about what you want.
Think about what they want.
Source: Wikipedia, the free encyclopedia https://en.wikipedia.org/wiki/How_to_Win_Friends_and_Influence_People
“Creating a Want”
“There is only one way...to get anybody to do anything.
And that is by making the other person want to do it.”
Source: Wikipedia, the free encyclopedia https://en.wikipedia.org/wiki/How_to_Win_Friends_and_Influence_People
Dwight D. Eisenhower
United States Army five-star general in World War II Served as Supreme Commander of the Allied Forces in Europe.
Source: Wikipedia, the free encyclopedia http://en.wikipedia.org/wiki/Dwight_D._Eisenhower
The 34th American President.
Eisenhower Quotations:“Pull the string, and it will follow wherever you wish. Push it, and it will go nowhere at all”.
Don’t be pushy, Don’t be preachy,
Pull them in. Make them feel like it was their idea.
Source: Wikipedia, the free encyclopedia http://en.wikipedia.org/wiki/Dwight_D._Eisenhower
Winston Churchill
10 Winston Churchill Leadership Lessons http://servetolead.org/10-winston-churchill-leadership-lessons/
Wikipedia, Winston Churchill https://en.wikipedia.org/wiki/Winston_Churchill
British Prime Minister.
British Army Officer.
Historian, writer and artist.
Nobel Prize in Literature.
First honorary United States citizen.
Winston Churchill Leadership Lessons1. Leaders are self-created. 2. Courage is the first virtue. 3. Vision can be transmitted faithfully through a romantic lens. 4. Insight is superior to intellect. 5. Apply history to illuminate the present and future. 6. Master the written word. 7. Master the spoken word. 8. Summon unconquerable grit in oneself as a prelude to
inspiring others. 9. Embrace exuberance to fuel enthusiasm. 10. Live and lead as an artist.
Find something to agree on
Keep looking for agreement.
When you are nose to nose with someone that does not share your opinion, find something to agree on.
Pay Attention to nonverbal signals (Body Language).
Find something to agree on
Then resolve the disagreement.
Find something to agree on
Then voice a "concern" about the disagreement. Prove you are reasonable and likable.
Build a positive connection.
Read received email. Write response.
Proofread response. Audio Proofreading.
Reread received Email. Rewrite response email.
Don’t write what you want to say. Write what needs to be said.
Purpose Goal
What is it you want to achieve?
Audience participation. Let the audience in.
This gives them a feeling of control.
Encourage their feeling of control.
Act as if they are in control even
though you are guiding them.
Communicating with Executives
They are running a business to
make money.
They are paid to maximize profit.
They have people
to do the technology.
First and last, thank them. Keep the presentation very short.
One title slide. Fifteen minutes.
Six content slides.
Communicating with Executives
Use the corporate formats Use the corporate logos.
No technical detail. Use the language of management
not technology. For example “incorporate” rather than “include”.
Communicating with Executives
Encourage discussions.
Pay attention to their discussions.
Adapt your remarks to their interests.
Find a way to agree with what they
are saying.
Communicating with Executives
Attitude is everything!Know deep inside that you are going to win.
People can sense your attitude.
Choose your attitude wisely.
For further information on the power of attitude
see the Charles Swindoll Attitude quotation.Charles Swindoll Attitude quotation
http://thinkexist.com/quotation/the_longer_i_live-the_more_i_realize_the_impact/296740.html Source: Wikipedia, the free encyclopedia
https://en.wikipedia.org/wiki/Chuck_Swindoll Amy Cuddy on TED: Your body language shapes who you are (Fake it until you become it.)
https://www.youtube.com/watch?v=Ks-_Mh1QhMc Till H. Groß on Ted: How to become more confident -- lay down on the street for 30sec.
https://www.youtube.com/watch?v=HtDkg3Xwn7U
PresentationsMost people will support strength.
They also attack weakness.
It is your posture, personal style, and attitude
that shows strength or weakness.
Win because you know you are going to Win.
PresentationsAvoid Bullets and numbered lines.
One Column.
Tahoma, Arial, or Times New Roman Font. Font readable from the back of the room.
Avoid underline, UPPER CASE & low contrast. Avoid colloquialisms, jargon and acronyms.
Do not read your slides ever. Vary loudness and cadence.
PresentationsProject your voice to the back of the room.
Move around, gesture and show enthusiasm. Make eye contact with as many as you can.
Look at your audience, not the slides. Avoid coffee and other diuretics. Check the room ahead of time.
Arrive early. Discreetly watch the time.
Audience QuestionsHave a plan
Refer in-depth question to later. Repeat the question.
Makes sure you understand the question. Insure audience hears the question.
Answer clearly and simply. If you don’t know the answer, say so.
Put twice as much effort into
communication.
Achieve ten times the results.
by Joanna Pirie Hill
248-765-3599 [email protected]
http://www.linkedin.com/in/JoannaPHill
Thank You
Achieve by Communication
© Joanna Pirie Hill 2016, All Rights Reserved No part of this presentation or any of its contents may be reproduced, copied, modified or adapted, without the prior written consent of the author, unless otherwise indicated for stand-alone materials. Respective copyrights are owned by their respective copywriter holders.
