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8/9/2019 Account Opening ABL
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Departments of Bank
My learning in different department of bank. One of my job was to deal
with the customers in almost every department. Different customers ask for different things. Like
in the Account opening department, they ask about the procedure, charges, balance inquiry etc.
In the clearing department they ask about the bonus back of cheques and related things. Some
customer also got confused where to start, I had also guided them. The names of department are
as follow:
Account Opening Department
Cash Department
Clearing Department
Remittances Department
Accounts Department
Credit Department
Account Opening Department
In Acccount opening department I had learn a lot.
Maintaining good relationship with the customer has polished my interpersonal skills and
resolving customers Problems give them a feeling that the company employees care for them.
There are several types of accounts such as:
1. Idivdual/ Joint Account2. Sole Propreitorship/ Partnership/ Joint Stock3. BBA(Basic Banking Account)
1. Idivdual/ Joint Account
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In it they may open the following accounts
y Currenty Savingy ASDADocument required for opening the account are
Original ID Letter Head (in case of businessman) In case of illetreate person photograoh of the person.
2.Sole Propreitorship/ Partnership/ Joint Stock
In it they may open the following accounts
y Currenty Savingy ASDADocument required for opening the account are
For Sole Propreitorship
Copy of NIC (see original NIC) Letter Head of business NTN
For Partnership
Copy of NIC (see original NIC) Attested copy of Partnership Deed duly signed by all partners of the firm.
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Attested copy of Registration Certificate with Registrar of Firms.In case thepartnership is unregistered, this fact should be clearly mentioned on the
Account Opening form.
Authority letter, in original, in favor of the person authorized to operate on theaccount of the firm.
Copy of registration certificate( if registered) Company Letter Head Two references
For Joint Stock
Certified copies of:
Resolution ofBoard of Directors for opening of account specifying the person(s)authorized to operate the company account.
Memorandum and Article of Association Certificate ofIncorporation. Certificate of Commencement ofBusiness. Copy of NIC (see original NIC)
3.BBA(Basic Banking Account)
This account is open by salary persons and also for students. For
opening the account folloing documents are required:
Copy of NIC (see original NIC)
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Salary Letter or bonafide letter for students Initial deposit Rs.1000
Futher Instructions For Opreating Account:
1. The customer will get the cheque book when he/she will receive the letter of thanks from Bank.2. For ATM facility the coustomer will fill the ATM request form.3. The customer will also get the i-net facility. Through which they can access their account
through internet.
4. If the account holder is going abroad and he/she will want to give the right to another person tohandle his account. He/She will sign the third party mandatry.
5. If the customer want to change his mailing address. He/She will fill the Address changing form.The Bank sent one letter on old address and one on new address to confirm that he/she actually
want to change address.
6. If the customer do not opreate his account from the last 6 mounths, his account is dornmant(inactive). To activate the account the customer debit (withdraw) the money from account.And
also write the application to activate the account and sign on it.