4
Processing a Credit Card or Purchase Card Sale Processing a Credit Card or Purchase Card Sale (continued) Processing a Credit Card or Purchase Card Sale (continued) Step 1 Go to www.TransFirst.com ACCESSING THE LOGIN SCREEN Merchant Support & Technical Assistance Call (800) 654-9256 24 hours a day, 7 days a week Step 2 Click on Product Login Step 3 Click on your Transaction Central Product After clicking Place Secure Transaction, Transaction Central will process the sale and display a response screen. The response screen provides you with information such as the transaction ID, authorization code received from the card issuer, address verification response, and CVV2 response From the response screen you have the ability to View Reciept, Add to Recurring, or Submit Another Sale. Click here if you want to add this Transaction to your Recurring List Credit Card & Purchase Card Sales Quick Reference Card $ *PO Number: *Tax Amount Collected: * Tax Type: Select Credit Card or Purchase Card from the Transaction Type menu. Credit Card ACH-Checking Account ACH-Savings Account Credit Card Purchase Card 2 Enter a unique reference number or invoice number in the Ref ID field. Your Ref ID: 3 Enter the credit card number in the Account Number field. Account Number: 4 Enter the credit card’s CVV2 (optional) CVV2: 5 Enter the cardholders name in the Name on Account field. Name on Account: 6 Enter the cardholders billing street address and ZIP code. Street Address: Zipcode: 7 Enter the amount of sale in the Amount field. Amount: $ 9 If you selected Purchase Card in Step 2, be sure to complete these additional steps: Enter your Purchase Order Number (this may be the same as your Ref ID). Enter the amount of tax collected for this transaction (tax total only). 11 11-A 11-B Click on SALE 1 Process Date: Choose the process date in month/day/year format (optional; current date is the default) 10 Sep (09) 19 2014 Select the credit card expiration date (month/year) Expires: 8 Sep (09) 2018 0 11-C Select the appropriate Tax Type. Taxable Non Taxable Taxable Tax Exempt After all applicable fields have been completed, click on Place Secure Transaction. 1 2 Place Secure Transaction Your transaction has been successfully processed View Receipt Add to Recurring Submit Another Sale TransactionID Transaction Type Card Type Reference ID Account Number Name on Account Account Address Account Postal Code Expiration Date Amount Posted Date(Pacific Time) Settled Date(Pacific Time) Authorization Code Time Processed(Pacific Time) AVS Code AVS Description CVV2 Response Message Note Source 239288485 Credit Card VISA ABC 123 4***********6284 John Doe 371 Easy Street 80027 0820 $1.00 9/28/2010 7:01:00AM 9/28/2010 7:01:00AM 288485 Y Exact Match - 5 digit zip Match CC Your Merchant # Your TC ID # Sale

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Page 1: ACCESSING THE LOGIN SCREEN Quick Reference Cardtsihealthcare.com/wp-content/uploads/2014/05/TC_New_QRC_Main_… ·

Processing a Credit Card or Purchase Card Sale Processing a Credit Card or Purchase Card Sale(continued)

Processing a Credit Card or Purchase Card Sale(continued)

Step 1 Go to www.TransFirst.comACCESSING THE LOGIN SCREEN

Merchant Support & Technical AssistanceCall (800) 654-925624 hours a day, 7 days a week

Step 2 Click on Product Login

Step 3 Click on your Transaction Central Product

After clicking Place Secure Transaction, Transaction Central will process the sale and

display a response screen.

The response screen provides you with information such as the transaction ID, authorization code received from the card issuer,

address verification response, and CVV2 response

From the response screen you have the ability to View Reciept, Add to Recurring, or Submit Another Sale.

Click here if you want to add this Transaction to your Recurring List

Credit Card & Purchase Card Sales

Quick Reference Card

$

*PO Number:

*Tax Amount Collected:

* Tax Type:

Select Credit Card or Purchase Card from the Transaction Type menu.

Credit CardACH-Checking AccountACH-Savings AccountCredit CardPurchase Card

2

Enter a unique reference number or invoice number in the Ref ID field.

Your Ref ID:

3

Enter the credit card number in the Account Number field.

Account Number:

4

Enter the credit card’s CVV2 (optional)

CVV2:

5

Enter the cardholders name in the Name on Account field.

Name on Account:

6

Enter the cardholders billing street address and ZIP code.

Street Address:

Zipcode:

7

Enter the amount of sale in the Amount field.

Amount: $9

If you selected Purchase Card in Step 2, be sure to complete these additional steps:

Enter your Purchase Order Number (this may be the same as your Ref ID).

Enter the amount of tax collected for this transaction (tax total only).

11

11-A

11-B

Click on SALE1

Process Date:

Choose the process date in month/day/year format (optional; current date is the default)

10

Sep (09) 19 2014

Select the credit card expiration date (month/year)

Expires:

8

Sep (09) 2018

0

11-C Select the appropriate Tax Type.

TaxableNon TaxableTaxableTax Exempt

After all applicable fields have been completed, click on Place Secure Transaction.

12

Place Secure Transaction

Your transaction has been successfully processed

View Receipt

Add to Recurring

Submit Another Sale

TransactionIDTransaction Type

Card TypeReference ID

Account NumberName on AccountAccount Address

Account Postal CodeExpiration Date

AmountPosted Date(Pacific Time)Settled Date(Pacific Time)

Authorization CodeTime Processed(Pacific Time)

AVS CodeAVS Description

CVV2 Response MessageNote

Source

239288485Credit Card VISAABC 1234***********6284John Doe371 Easy Street800270820$1.009/28/2010 7:01:00AM

9/28/2010 7:01:00AM288485

YExact Match - 5 digit zipMatch

CC

Your Merchant # Your TC ID #

Sale

Page 2: ACCESSING THE LOGIN SCREEN Quick Reference Cardtsihealthcare.com/wp-content/uploads/2014/05/TC_New_QRC_Main_… ·

Processing an ACH Sale (Electronic Bank Account Debit) Processing an ACH Sale (continued) Transaction Receipts (continued)

Merchant Services Demo371 Centennial Parkway

Louisville, CO, 80027

Date: 8/28/2010 7:01:00 AM (Pacific Time)Transaction ID: 239288485Ref ID: ABC 123Purchase Order #:Account #: 4**************6284Auth: 288485Amount: $1.00

Signature:

Date: 9/28/2010 7:01:00 AM (Pacific Time)Routing: 122101706Account No: *****6789Amount: $1.00Ref #: ABC 123Signature:

I, John Doe, agree to pay the above amount according to the card issuer agreement. (Merchant agreement if credit voucher)

I, John Doe, hereby authorize the above named merchant to initiate a debit, in the amount below, to my checking/savings account at the depository financial institution (Bank) identified by the routing number below and bank to debit same to such account. I acknowledge that I have received services/goods in consideration hereof and I farther agree that this authorization shall be non-revocable. I agree to pay merchant a returned item fee in accordance with the merchant’s return policy, which may be initiated to my account for the items returned unpaid. I further acknowledge that I have completely read, understand and received a copy of this agreement.

Auth agreement for pre-arranged payments(ACH DEBITS)

Thank You!

Thank You!

Credit Card Receipt

(ACH Receipt)

ACH Sales, Transaction Receipts

Select ACH-Checking Account or ACH-Savings Account from the Transaction Type menu, based on the bank account you wish to debit.

Credit CardACH-Checking AccountACH-Savings AccountCredit CardPurchase Card

2

Enter a unique reference number or invoice number in the Ref ID field.

Your Ref ID:

Transaction Type:

3

Enter your customer’s bank account routing number.

Bank Routing Number:

4

Enter your customer’s bank account number.

Account Number:

5

Enter the account holder’s name in the Name on Account field.

Name on Account:

6

Enter a description in the Description field (optional; 10-character maximum) and the associated description date in the Desc Date field.

Description:

Desc Date:

7

Enter the amount of sale in the Amount field.8

Amount:

Choose the process date in month/day/year format (optional; current date is the default)

9

$

Click on Sale1 After all applicable fields have been completed, click on Place Secure Transaction.

12

Place Secure Transaction

Submit Another Sale

TRANSFIRST

092814

Process Date: Sep (09) 19 2014

After clicking Place Secure Transaction, Transaction Central will process the sale

and display a response screen.

Your transaction has been successfully processed

View Receipt

The response screen provides you with information such as the transaction ID for later tracking/reporting purposes. From the response screen you have the ability to View Receipt, Add to

Recurring, or Submit Another Sale

NOTE: Like paper checks, ACH sales are NOT guaranteed funds and can be returned by the customer’s bank due to insufficient

funds, closed account, etc. Be sure to review the Returns List and ACH Journal for any returned ACH activity

Upon the completion of a sale transaction, you are directed to a response screen. At the top of the response screen you will see a button titled View Receipt. Click View Receipt and then use your browser to print or save a copy of the transaction receipt

for your customer and your own records as desired

Transaction Receipts

Click here if you want to add this Transaction to your Recurring List

Add to Recurring

TransactionIDTransaction Type

Card TypeReference ID

Account NumberName on AccountAccount Address

Account Postal CodeExpiration Date

AmountPosted Date(Pacific Time)Settled Date(Pacific Time)

Authorization CodeTime Processed(Pacific Time)

AVS CodeAVS Description

CVV2 Response MessageNote

Source

239288485Credit Card VISAABC 1234***********6284John Doe371 Easy Street800270820$1.009/28/2010 7:01:00AM

9/28/2010 7:01:00AM288485

YExact Match - 5 digit zipMatch

CC

Merchant Services Demo371 Centennial Parkway

Louisville, CO, 80027

Sale

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Voids, Credits, Transaction Summary ReportProcessing a Void

Voids cancel transactions prior to settlement. In the event you need to cancel a transaction due to a data entry error or other reason, a void will remove the transaction from your transaction batch and reverse any authorization hold on the customer’s account.

2 Select any serach filter criteria to help narrow your transaction search result and click Apply Filters

3 Locate the item you wish to void in the transaction results displaying under sales. In the far right-hand side of the transaction line item, click on Void or Cancel.

4 Click OK to confirm voiding/canceling the transaction.

Click on VOID1

5

6

Click Yes to complete the void request.

The system will process the void/cancel request and display the response on your screen.

Your transaction has been successfully voided. Your transaction has been successfully cancelled.

This will VOID this transaction.Are you sure?

Void

Void Cancel

OK

Yes

Processing Credit

Credits reverse transactions that have been previously settled. In the event you need to reverse/refund a transaction due to a data entry error, return, or other reason, a credit will send money back to the customer’s credit card and will be reported in your current day’s batch.

Your credit transaction has been successfully processed

2

Click on CREDIT.

Select any serach filter criteria , such as the original sale date/date range, to help narrow you transaction search result. Click Apply Filters.

3 Locate the item you wish to credit in the transaction results displaying under Sales. In the far right-hand side of the transaction line item, click on Credit.

4 In the confirmation screen that follows, enter the amount of the refund you wish to process. You may also enter a new Reference ID if you desire. Once complete, click on Issue Credit.

The system will process the credit/refund request and display the response on your screen

1

5

Apply Filters

Credit

Credit

Transaction Summary Report

Transaction Summary Reports provide information such as transactioon counts and batch amounts for sales and credit transactions of a specified date or date range. This report is available in a version that identifies the same information for settled transactions only. To access the Settled Summary Report, please click on Reports>Settled Summary Report

NOTE: Transaction Central sotres the last 13 months of transaction data for quick and easy access.

Select any search filter criteria such as the date range, transaction type and transaction status desired for your report. Click Apply Filters.

Click on REPORTS1

Click on TRANSACTION SUMMARY REPORT2

3

The results of your summary report will display on your screen. You can save the result to your computer by clicking on the Excel hyperlink above the report. You may also click on the Posted Date to review specific transaction details of the batch.

3

Apply Filters

Transaction Summary Report

Reports

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Transaction Detail Report ACH Statement (Continued) ACH Journal (Continued)

Transaction Detail Report, ACH Statement, ACH Journal, Additional Support Information

Transaction Detail Reports provide specific information on all transaction items of a specific date or date range. This report includes line-item detail on all sales, voids, credits, declines and returns. This report is available in a version that identifies the same information for settled transactions only. To access the Settled Detailed Report, please click on Reports > Settled Detail Report.

NOTE: Transaction Central sotres the last 13 months of transaction data for quick and easy access to reports, receipts, processing voids/credits/resubmits, and to add automatic and/or manual recurring profiles.

The ACH Statement provides a monthly summary of ACH transaction data. The report is typically used to track batches, deposits, returns and processing fees.

2 Click on TRANSACTION DETAIL REPORT

Click on REPORTS1 Select the date or date range desired for the report. Click Apply Filters.

3

The results of your ACH Journal will display on your screen. ACH batches are colored GREY, fees and any internal instructions are colored WHITE, payment orders are colored BLUE, deposits to your account are colored GREEN, returns and correction notices are colored YELLOW, and withdrawals from your account are colored PINK. You can save the result to your computer by clicking on the Excel hyperlink above the report.

3Click on REPORTS1

Click on ACH STATEMENT2

Choose the month desired for your report. Click Show Statement.

3

ACH Statement

The ACH Journal provides detailed transaction informaition for a specific date or date range. This report includes information on transaction batches, deposits, returns, and processing fees. Each category is represented in the journal with its own color coding and can be viewed in detail by clicking on the unique Reference ID for each line item.

ACH Statement

Settlement InformationCredit Card Transactions - For most merchants, credit card transactions settle automatically at midnight (12:00 AM) in the merchants’s local time zone.

ACH Transactions - For ALL merchants, ACH transactions settle at 12:30 PM Pacific Standard Time, Monday-Friday, excluding bank holidays.

Other Helpful ToolsSupport information on functionality not documented in this Quick Reference Card can be found in the Transaction Central User Guide. This includes:

Additional Support Information

3 Select any search filter criteria such as the date range, transaction type, card type, and transaction status desired for your report. Click Apply Filters.

4 The results of your detail report will display on your screen. You can save the result to your computer by clicking on the Excel hyperlink above the report.

MONTH/YEAR

Current

The results of your detail report will display on your screen. You can save the result to your computer by clicking on the Excel hyperlink above the report

4

Click on REPORTS1

Click on ACH STATEMENT2

Account VerificationForce AuthorizationBlind CreditAutomatic/Manual Recurring Setup & MaintenanceReceipt Text CustimizationBatch Upload & Response FilesBatch CloseMulti-User List & User ManagementGroup User ManagementResponse Codes & DescriptionsAuthorization AgreementsSupplemental Tools & Other Reporting Options

Merchant Support & Technical Assistance

Call (800) 654-925624 hours a day, 7 days a week

Apply Filters

Transaction Summary Report

Reports

Reports

ACH Statement

Show Statement

ACH Statement

Reports