Accelper Presentation December 2010...find new sustainable source for achieving profit and growth objectives Innovation is a Key Driver for Profitability, Sustainable Competitive Advantage

Accelper Consulting(Accelerating Performance in Knowledge Economy)

www.accelper.com

Offering Innovation Courses at:

(C) Accelper Consulting 20102

1. To learn about the client needs and business objectives

2. To share Accelper capabilities, methodologies, and tools suitable for knowledge economy

3. Discuss the opportunity for Accelper providing services to achieve the client’s business objectives

Our Objectives


"The only source of profit, the only reason to invest in companies in the future is their ability to innovate and their ability to differentiate.“

“Constant reinvention is the central necessity at GE.. We’re all just a moment away from commodity Hell”

Jeffrey ImmeltCEO of GE

Business Environment Today


Business Environment Today (Cont..)(Why Innovate?)

• American companies can no longer compete on low cost or by cutting costs in today’s competitive global marketplace. They need to create new value for customers that is substantially different

• Excellence in process of integrating technology, customer insights and business is critical to value creation

• In a fast moving, rapidly changing world CEO’s need to find new sustainable source for achieving profit and growth objectives

Innovation is a Key Driver for Profitability, Sustainable Competitive Advantage and Growth


Who We Are?Accelper helps its clients accelerate business performance and achieve competitive advantage through business innovation and process excellence

VISION– Accelerate Customer’s Performance Using Innovative Solutions and Superior

Execution

BELIEFS– Committed to Partnership with Customers – Practice Systematic Implementation

OBJECTIVES– Provide Best-Value Services– Respond Immediately to Customer’s Needs– Earn Customer’s Referrals


Our Unique Value Proposition• Seasoned management team with deep process,

technology and innovation management experience• Commitment to partnership• Executable innovation strategies • Systematic approach to problem solving• Proven process, methodology and tools• Thought leadership in business innovation and process

excellence


Business Innovation Defined

Continually and efficiently developing breakthrough innovations for offering higher value to customers, achieving profitable growth for businesses, and gaining competitive advantages in the marketplace


Integrated Performance Model

Strategy for Execution (SFE) Map

Sustained Profitable Growth

Sales andDistribution

Purchasing andSupplier

Management

Service andGrowth

OperationalExecution

Employees andInnovation

Management andImprovement

Leadership andProfitability

COST

REVENUE

IMPROVEMENT

INNOVATION

D

M

A

I

C

Prepare (To

do well)

Mater ial/ Information

Machines/ Tools

Method/ Approach

Output

Mind/ Skills

Input

Perform (Well)

Perfect? (On

target)

Send

Progress (Reduce Variability)

Business Scorecard Brinnovation™

Six Sigma/ Lean Profitable Growth

Understand Process

Solve Problem

RapidBenchmarkingDrivers Growth

Profit SustainExcellence

C

O

D

E

T


Business Scorecard

• Accelper has developed a Six Sigma Business Scorecard framework to enable corporations a meaningful scorecard that drives improvement.

• The business scorecard has been captured in a book, and its second edition has received Foreword from a professor at Kellogg School of Management.

• Scorecard has been converted into a software by multiple companies.

Sales andDistribution

Purchasing andSupplier

Management

Service andGrowth

OperationalExecution

Employees andInnovation

Management andImprovement

Leadership andProfitability

COST

REVENUE

IMPROVEMENT

INNOVATION


EFFORT TO MEET CUSTOMER

REQUIREMENTS

CUSTOMERSATISFACTION

2. SPOKENCUSTOMER EXPECTATIO

NS

1. UNSPOKEN ASSUMED

REQUIREMENTS

SUBJECTIVE REQUIREMENTS

3. UNSPOKEN ‘Love to Have’

OBJECTIVE REQUIREMENTS

TRENDS OVER TIME

Kano’s Model

Voice of Customer


LSL USLWe build to limits, and check for acceptability through inspection within limits

3.4 DPMO

LSL USLTarget

Acceptable

Excellence

MarginalOutput

MarginalOutput

No MarginalOutput

No MarginalOutput

Acceptability vs. Excellence

Shoot and Aim

Aim and Shoot


Yes

No

Establish business improvement potential ($$)

Gather information and establish executive level

understanding of Six Sigma

Implement?

Define corporate goals and needs

Hire expertise to develop a corporate vision and plan to Implement

Six Sigma

Identify Black Belt candidates based on their attitude, statistical thinking,

leadership, and problem solving skills

Identify key resources (Leader and Black Belt)

to lead the Six Sigma initiative

Develop a business model, identify growth and profit streams,

and list opportunities

Communicate corporate Six Sigmacommitment to all employees. Share vision, plan, roles and expectations

Develop project plans and identify needs/ resources

Define projects with clear objectives ($),

scope, and single ownership

Form project teams with clear accountability and provide necessary (Black Belt and Green Belt) training

Monitor progress, celebrate success and provide help as needed

Expect innovation, breakthrough,reengineering and significant

improvement

Institutionalize and sustainSix Sigma using a

Business Scorecard(Adjust as necessary)

Source: Gupta, The Six Sigma Performance Handbook (2005), McGraw Hill.

No

Six Sigma Roadmap


Prepare(To do well)

Material/ Information

Machines/ Tools

Method/ Approach

Mind/ Skills

Input OutputPerform

(Well)

Perfect ? (On target)

Send

Progress(Reduce Variability)

Cost ofAppraisal

Cost of Failures

4P Model for Sustainable Excellence


Expe

rienc

es

Kno

wle

dge

Net

wor

ked

Kno

wle

dge

Cre

ativ

ely

Exp

ande

d K

now

ledg

e

Com

bina

tori

al P

lay

Imagination BreakthroughInnovationDemand *

Brinnovation™ Process


Roadmap for Businesses Innovation

Commit to grow revenue thru new services or solutions, and

create new jobs

Collaborate with customersto listen, understand and

discover needs

Understand market and industry trends for new

opportunities for growth

Generate ideas, and evaluatethem for their market potential

Develop innovative alternativesquickly using Brinnovation™ methods for revenue growth

Optimize the innovative solution for best profit

margins

Network, publicize, and sellinnovative solutions for

significant (>30%) growth

Obsolete old products with decreasing margins, and

continue to innovate!

1 2

4 3

5 6

8 7


Evaluate OpportunitiesR

easo

n/Te

chno

logy

/ Pus

hC

ircum

stan

ces/

Dem

and/

Pul

l

Utilization

Breakthrough (Growth)Creativity (Impractical now)

Improvement (Profit) Failures (Lost opportunities)

Internal (Profit) Commercialization (Growth)

Driv

ers

Best Today

Better Tomorrow!


Our Services• Training

– Business Innovation– Six Sigma

• Consulting and Tools– Rapid Competitive Benchmarking – Opportunity Discovery and Strategic Planning– Project Development and Deployment– Unique Value Proposition

• Breakthrough innovation methodology• Practical and virtually stats free six sigma • Excellence in Idea Management• Innovation room and creativity culture

– Post-deployment Review and Support• Certifications

– Six Sigma Green/Black/Master Belt– Certified Business Innovator


Our MethodologyBusiness Innovation Opportunity Analysis 4-Step Comprehensive Operational Analysis Competitive Benchmarking Establish innovation vision and measures

ResultsExecutionStrategy

Communication, Leadership Support, Change Management, Employee InvolvementCelebration!

PHASE II

PHASE I

• Review progress• Go to market• Grow revenue• Ensure profit• Institutionalize

• Launch projects, provide training

• Provide resources • Stay involved• Provide support• Optimize

• Define innovation charter

• Review opportunities• Prioritize/ analyze

Designate champion• Form teams• Develop Strategy


Why customers select Accelper?• Predictable Results• Methodical Approach• Excellent Credentials• Best-in-Class Expertise in Problem Solving• Experience in Diverse Industries • Performance Driven• Thought Leadership• Verifiable References• Collaborative Style


Accelper Affiliations Globally


DENSPLYSuperior Essex

Partial List of Clients


Client Feedback (partial list)Business Innovation Conference’08 feedback• It was a smashing success! Not only was it extremely informative and useful, the caliber of the

speakers was top notch and the networking opportunities were extremely beneficial. – Director, CIT Planning, Abbott Labs

• We learned so many new concepts and ideas. We really enjoyed our lunch with other Innovative thinkers. – Cissy Pettenon, PSA

• It was the very best business conference I have ever attended in my 35+ years in the business world. The speakers were truly business innovation experts as were many of the attendees. The atmosphere was genuinely optimistic. People were willing to share their successes and failures so that everyone could benefit – Six Sigma Black Belt, formerly with Siemens Building Technologies

Client Projects Feedback• Every project has resulted in a breakthrough solution - President of a large manufacturing company• “I want to thank Accelper for doing so well for our company in such a short time frame. Without your

quick response to my call and Accelper consultant’s professional skills we would have more likely missed the opportunity to grow with a major client.” - President, Packaging Company

• “Your Six Sigma has caused my company’s management to really focus and they are now capable of fine-tuning your Business Scorecard for best efficiency in our business. I believe we are truly on the right course.” - President, Test Equipment Manufacturer

• “We have tried to improve processes as an art, Accelper has made it a science.” - Director of Manufacturing

• We are very happy with your performance - CIO• I believe that all at our company have been able to take something of value away from the

engagement - V.P. of Sales• This has been our best investment - President of a small manufacturing company• “Far exceeded my expectation in customer service” - Program Manager


Client Cases (partial list..)• A motion and control test equipment manufacturer wanted to

implement Six Sigma for improving performance. Accelper was able to turn around the company from a 5% loss to the 5% profit by creatively using its unique set of tools.

• A precision machine shop has been running its processes at lower yields. With our innovative 4P model of process excellence, Accelper facilitated improvement of over 60%.

• One of the Big Threes wanted Lean training for its workers. Accelper was able to deliver Lean training in partnership with a local university.

• An major insurance client requested for an Executive Overview and SSGB training at a short notice. Accelper was able to deliver the above training with excellent customer satisfaction, and its integration in the client processes.


Client Cases (Cont..)• Accelper helped a small computer manufacturer in

implementing quality management system which resulted in reduced defect rate, and significant increase in the bottom line.

• Accelper consultant led an implementation of Six Sigma at the copper plating process that resulted in improving its capability form 1.1 to 2.2, and savings of about $500,000.

• Accelper consultant guided an improvement project in the catalog publication area using Six Sigma tools at a major farm equipment manufacturer that resulted in streamlining the process for real-time updates.

• Guided a Power Supply manufacturer in reducing defect rates by more than 90% a year using the Six Sigma methodology.


Accelper Team• Praveen Gupta, MSEE (IIT), ASQ Fellow, Master Black Belt, and

Master Business Innovator, Adjunct Industry Professor (USA)• Phil McEntee, Master Business Innovator (USA)• Arvind Srivastava, MSIE, MBA, Six Sigma Black Belt, and Master

Business Innovator (USA)• Ed Coates, Master Business Innovator (USA)• Jorge Oliveira Teixeira, Master Business Innovator (Portugal)• Atulya Nath, CEO, Global Institute of Intellectual Property (India) • John Forsberg, Senior Consultant, Business Development (USA)• Rajesh Tyagi, Ph.D., Service Excellence and Innovation (Canada)


Summary• Thank you for giving us the opportunity to share our tools

and services• Process excellence and Business innovation are critical to

corporations’ survival, sustainable profitable growth, and creating jobs

• Develop Innovation vision and strategy that is well thought through, and supported financially and socially

• Institutionalize innovation in your company• Invest in right ideas, training, tools and resources

We look forward to partnering with you in accelerating your business performance through business innovation and process excellence


Thank You!!!

For more information

www.accelper.comEmail: [email protected], [email protected](847) 884-1900 or (800) 680-0700


Praveen GuptaPraveen Gupta, a management consultant, has authored several books including Business Innovation in the 21st Century, Stat Free Six Sigma, Six Sigma Performance Handbook, and Service Scorecard. Praveen is Editor-in-Chief of International Journal of Innovation Science, and writes a monthly column Manufacturing Excellence in the Quality magazine. Praveen frequently speaks at conferences internationally.

Praveen has been recognized as a thought leader in areas of excellence and innovation. He has developed Six Sigma Business Scorecard, the 4P model of excellence, Breakthrough innovation, and Stat Free Six Sigma methods that have been translated and used worldwide.

Praveen, the founding president of Accelper Consulting (www.accelper.com), has worked at Motorola, and AT&T Bell Laboratories, and consulted with about 100 small to large size companies including CNA, Abbott Labs, Superior Essex, Dentsply, Hexel, Experian, Sloan Valves, Weber Markings, Wayne State (Ford), and Telular. Praveen taught Operations Management at DePaul University, and Business Innovation at Illinois Institute of Technology, Chicago. He has conducted seminars worldwide for over 20 years.

Accelper Consulting provides training and consulting services in the area of innovation, Six Sigma and business performance for achieving sustained profitable growth.

Documents

Accelper Presentation December 2010...find new sustainable source for achieving profit and growth objectives Innovation is a Key Driver for Profitability, Sustainable Competitive Advantage