Accelerated Process Improvement

8/9/2019 Accelerated Process Improvement

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NCCI ConferenceNew Orleans, LA

July 2007

Mari yn Be or , IUPUIAnn Zanzig, University of Wisconsin-Madison


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An easily adaptable process improvement tool that:

empowers people to make effective improvements.

focuses on process not people.

leads to quick realization of improvements.

improves organizational effectiveness.


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The Essentials of AcceleratedImprovement are:

leadership commitment and support.

expertise and knowledge of staff andcustomers most familiar with the

process.

-doable solutions within a short periodof time.


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How AIP Works

Much of the work is done outside theorma meeting time

Meetin time is concentrated into 2-3structured meetings

solutions and action plans


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An Overview of the AIP Process


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rea e our eam

re-wor ann ng roup

A subset of the larger Project Team, including leadership

Core members of the project

Process Roles

Neon Art Exhibit

Project Decision-MakerProvides resources, guidance and commitment to the project

Team Leader

ea s p ann ng an prepara on or mee ngs an coor na es e pro ec

Project RecorderCoordinates the documentation of the Accelerated Improvement project [Optional]

IUPUI

Facilitator/ConsultantPartners with team leader to facilitate the Accelerated Improvement Process and to consult in

other areas as needed (e.g. data collection, project report). [Optional]


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-Plann ing Gr oup and Leader sh ip


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Team Meeting 1


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Team Meeting 2 ( and 3 i f needed )

IUPUI


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Implementation


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Follow-Up


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Implement and follow your progress using the following tools:

owc ar

Timelines

Arboretum


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What is aflowchart?

owc ar s a p c ure

showing steps anddecisions in a process.

Neon and Light Exhibition, Library Mall

What is a process?

accomplishing something. Almost everything wedo is a part of a process.


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document a current process.

document an ideal process.

identify process bottlenecks and

.


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Academic Advisor Data in ISIS

Canceling a Major (Undergraduate)

Process Flowchartingc ar es s eps an s owscomplexities.

A Process Flowchart

process from

beginning to end.

The steps arearranged according to

the order in whichthey are completed.


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-can help you think of major steps in a process.

Flowchartillustrates the

process across

the top of your.

All sub-steps are

each major step.


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moves across people and units.

A Deployment

the process byidentifying key playersacross the to of thediagram. Each step isdetailed below the keyplayer/s to clarify who

(person/unit) isresponsible.


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Corpse Flower


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Measures of Success should tell uswhether we:

.

.

im roved the rocess es.


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Sample Measures of Success

(What the strategy is trying to achieve)

(How success in achieving the strategy will be measuredand tracked)

ENHANCE LEARNING, IMP ROVEMENT AND DECISION-MAKI NG THROUGH TECHNOLOGY AND ACCESS TO DATA.

A Promote and support a campus-lev el approach to access to data to Clear policies are in place for what data is accessible andi n o rm po i cy an set i rec ti on w at ata is protecte . Easy proce ures in p ace or

getting to accessible data.

B Expand access and coordinate deve lopment o f data for deci sion-making

B.1 Campus query needs are adequately funded Funding structure articulated

. se processes o ac a e an suppor campus access o a a nee s(Query Library Subcommittee Process, Accelerated Improvement Process)

a s cs s ow ncrease n num er o users au or ze orQuery Library and dataviews over time

Statistics show increased use of the Query Library and thedataviews over time.

C Extend the use of data through education and communica tion st ra tegies

C.1 Educate and inspire use of data for decision-making Increase in:

~the number of academic departments using data fordecision making

~the number of people attending the AssessmentWorkshop

~the number of meetings with schools/colleges and

~

the number of presentations made to academicschools/colleges and departments

C.2 Offer Query Library training program that meets user needs Training Program is planned, developed, approved andfunded

IUPUI

C.3 Interact directly with Query Library users to learn their needs and disseminateinformation

~Record dates and attendance at User Group meetings~Monitor ListServ usage

C.4 Experiment with various dissemination methodologies for Query Library Tipsand Tricks

The number of Tips and Tricks available on the QueryLibrary


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Geology Museum


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phases of a project and how we are progressing.


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A Stepchart encourages multiple tasking

and efficiently as possible.

Stepcharts: list all tasks

according to time,regardless of order.

allow you to thinkabout doing eachtask as early aspossible.

reduction of cycletime.


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Accelerated

versatile tool that can

your planning process

needs.Chihuly Glass Sculpture, Kohl Center

Documents

Accelerated Process Improvement