Academy of Procurement_ Team Leadership Brochure

Procurement Leadership Team Program

www.comprara.com.au

Procurement Leadership Team ProgramThis Procurement Leadership Program seeks to further enhance procurement performance. These workshops are dedicated to opening pathways to enable you to perform at your peak. By joining together in these highly focused workshops you will leverage your collective strengths to create a landscape of positive change and deliver ongoing, sustainable results for the business.

Procurement Leadership – in Action

> Develop credibility by engaging with confidence, verbalising insights into procurement and leading candid debate

> Communicate a clear and compelling vision to key stakeholders demonstrating alignment of procurement strategy with business needs

> Earn the status of trusted adviser amongst key stakeholders by increasing influence and gaining buy-in for procurement strategies

> Exemplify and coach excellence in procurement by taking ownership to deliver better procurement outcomes

> Demonstrate leadership by consistently driving and delivering sustainable results

2 Procurement Leadership Program

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Module 01 p 07 Building trust

Module 02 p 11 Candid debate to deal with conflict

Module 03 p 15 Driving commitment and leading change

Module 04 p 19 Driving accountability

Module 05 p 23 Focus on results that matter

Five procurement team leadership modules:

Absence ofTRUST

Fear ofCONFLICT

Lack ofCOMMITMENT

Avoidance ofACCOUNTABILITY

Intention ofRESULTS

Focus on delivering measurable results

To take accountability requires prior commitment

Commitment follows healthy conflict

Healthy conflict implies candid debate

Building trust requires vulnerability

Overcome five key obstacles


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Influence business strategy & deliver results

This Procurement Leadership Team Program will provide the information that will help you to overcome key obstacles that prevent even the most talented procurement teams from delivering results.

The program is based on Patrick Lencioni’s ‘The Five Dysfunctions of a Team’, which has been customised in the context of the procurement function. By focusing on delivering sustainable business outcomes and removing all the obstacles standing in your way, your team can be transformed into a high-performance procurement team.

Strong procurement planning, strategy and processes can still fail to deliver if there is ineffective leadership.

In the challenging world of procurement, the team is often required to cross boundaries within multi-disciplinary relationships. This redefines the meaning of ‘team’ as a fluid, and sometimes complex construct. Leaders in this environment must understand stakeholder needs and constantly balance these against interests that may compete with or even be in conflict with them.

These five one-day workshops are based on the model shown on Page 4. They are designed to uncover the attitudes, disciplines, and perspectives that are potentially holding back your team from delivering outstanding results. You will be taught communication techniques that will enable you to demonstrate alignment of procurement strategy to business needs. This program will equip you to engage as a leader and increase your influence as a trusted adviser.

Trust lies at the heart of a functioning, cohesive procurement team.

Without it, the needs of stakeholders and customers are clouded by mistrust,

suspicion and competing agendas.


Building trust

01MODULE

7


Building trust and earning the status of ‘trusted adviser’

Outcomes of the session

At the completion of this session you should be able to:

> Build trust through self-awareness and knowledge of the business

> Convey your vision in a compelling way

> Take the broadest possible view of an issue or problem

> Create a culture of collaboration that transcends traditional boundaries

> Be future-oriented in analysis, thought and action

Sounds familiar?Trust is at the heart of what we do in procurement. Without trust, it is almost impossible to influence business strategy and where there is mistrust – procurement teams fail. As custodians of supply, cost and quality, our stakeholders need to be confident in our ability to work with suppliers to execute business strategy. When the procurement team is regarded as an insightful group of professionals who understand business needs, have an insight to market drivers and can clearly and effectively communicate this, then the trust in our advice increases. Earn the status of ‘trusted adviser’ amongst key stakeholders - increase procurement’s influence and gain buy-in.

Benefits of participationParticipation will teach you techniques that can be applied when dealing with your internal stakeholders and suppliers:

Increase open and honest dialogue

Solve problems democratically utilising diverse thinking

Gain buy-in to procurement’s bold vision

Encourage autonomy by increasing trust

Win the trust of the senior executive team

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Candid conversation with internal stakeholders and suppliers is vital for

those who seek breakthrough ideas. It is in conversation with the business that we

uncover and define opportunities, and it is in conversation with suppliers

that we unlock value.


Candid debate to deal with conflict

02MODULE

11


Developing credibility and leading candid debate



> Resolve conflict whilst maintaining or improving workplace relationships across non-traditional boundaries

> Navigate complexity, competing interests and ambiguity through creative solutions

> Creative problem solving that enhances teamwork in cross-functional teams and delivers outcomes

> Deliver essential messages with influence and confidence

Sounds familiar?Traditional procurement departments focus on delivering savings and mitigating risk through good contract management and governance. Procurement’s involvement in strategy often comes a little ‘too late’ when specifications are already set, consequently, innovative thinking is limited to pre-defined paradigms built on silo-thinking. When a work team crosses traditional team boundaries (e.g. inter-departmental category teams), this becomes even more complex!

The best way to crush innovative thinking is to stop debating, shutdown discourse and close the conversation. We know that being able to facilitate candid debate amongst suppliers and stakeholders will unlock hidden value. Discourse that is packed with different perspectives, contrasting approaches and diverse opinions leads to dynamic debate and even conflict. It is within these healthy clashes that new ideas are sparked.

Benefits of participationParticipation will teach you techniques that can be applied when dealing with your internal stakeholders and with your suppliers:

Understand group dynamics and tap-in to enhanced solutions

Use judgment, read situations clearly and resolve conflict

Have challenging conversations and respond to competing interests

Innovate solutions to remove roadblocks

Drive a culture that enables innovative ideas to flourish

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Procurement professionals are agents of change. It is your role to evolve thinking, to

rework the supply market and to reshape supply models – be it a modification or a

transformation, procurement professionals must be masterful agents of change.


Driving commitment and leading change

03MODULE

15




> Understand the principles of change and how to lead during the stages of change in complex team arrangements

> Find ecological solutions to change

> Coach your team through change and support cross-agency teams to respond to the change

> Develop influencing techniques to drive commitment in a complex work context

Driving commitment and leading change

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Sounds familiar?A new procurement contract with a supplier has been finalised, ready to be implemented. When implementation is not managed well, much of the value negotiated is lost. Some stakeholders lack understanding of the change and its long-term relevance or benefits. Sometimes the change brings with it perceived negativity and the positive impacts are misunderstood. The willingness to embrace the change has been overestimated and the champions have disappeared as they move on to other projects.

As procurement departments transform themselves to increase effectiveness and achieve greater productivity, one of the biggest challenges faced is managing the change process itself. The core of any successful change is the ‘people’ element. As a procurement leader, understanding and communicating the ‘what, how and why’ of change is critical for you and your team to thrive. Lead the change with compelling communication and holistic change management strategies, to ensure meaningful improvements are achieved.


Plan and approach change management with consistency and authenticity

Build facilitating, moderating and influencing skills to boost collaboration

Create more agility for the team to embrace change whether operating in one or across multiple agencies

Use different group-think approaches for change solutions including across traditional boundaries

Drive commitment and ownership to deliver the promised result

In procurement, authentic accountability is not about maintaining the status quo

– it requires taking ownership, exploring opportunities for innovation and

improvement and challenging others to do the same – active momentum for

change is required.


04MODULE

Driving accountability

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Being accountable and taking ownership for building a culture of innovation



> Create momentum, gain buy-in and confirm commitment

> Learn techniques and gain understanding to coach and mentor effectively

> Craft meaningful, quality conversations

> Teach your team how to apply different problem solving techniques

> Facilitate groups to achieve desired outcomes


Champion innovative ideas and solutions

Create momentum and the commitment to deliver results

Develop teams to ‘step up’ and contribute in new ways

Coach and mentor for creative and collaborative thinking

Develop a team and stakeholders that ‘take ownership’ to deliver outcomes

Sounds familiar?Neglecting to engage key stakeholders early and often, and retain their ongoing support and commitment are two of the most common points of failure in procurement initiatives. ‘Accountability’ in procurement means you make defensible decisions and can give a transparent account of your actions.

Authentic accountability requires taking ownership and challenging others to do the same – it requires championing the change. This momentum creates buy-in. You will gain commitment from stakeholders who take ownership to collaboratively deliver the intended results. The ideal procurement team is honest, an objective broker who aids key stakeholders in taking ownership for the strategy and the change.

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Obvious boundaries can exist around title, structure and geography; yet it is

often the invisible boundaries that block a powerful procurement strategy.

Revealing these ‘invisibles’ and working collaboratively across those boundaries

will boost the success of your team.


Focus on results that matter

05MODULE

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Delivering results across boundaries

Outcomes of the session:


> Understand your key stakeholders and their competing interests

> Adopt mapping techniques to leverage and improve stakeholder relationships

> Use influence to gain agreement within and across teams

> Drive commercial leadership and share best practice

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Sounds familiar?Ownership of actions and results can be tough when everyone is focused on their own patch. Blame assignment and finger pointing can easily occur when things go wrong, especially when working across teams and/or across agencies.

By understanding and managing competing stakeholders, interests and needs, you will be better able to keep a lid on scope creep, ensure people are aligned, understand tolerance for risk, and mitigate issues that would otherwise delay outcomes. Good stakeholder management is a testimony to your knowledge of stakeholder interests and influence in an organisation, and a key component to a healthy work context.


Develop a map of key stakeholders and an approach to understand their interests/needs along with a plan on how to manage them

Have a greater depth of self-awareness and understand how to better communicate within and across boundaries

Create the right conversations with stakeholders to drive mutual understanding

Understand pressure points and put in place actions to remove roadblocks.


STEP 1: Agree competence modelOne of our experts will consult with you to understand the competencies required by your team.

STEP 2: Assess the teamBy deploying one or more of the powerful SkillsGAP Analysis assessments, you will gain insight into and visibility of the gaps in your team at both an individual and group level. Typically, assessments cover the skills, knowledge and behaviours required to succeed in procurement.

STEP 3: Assign learning plansDesign the perfect Academy for your organisation and with over 40 programs to choose from, there are topics that cover your requirement with courses offered at Introduction, Intermediate and Advanced levels to suit every level of capability.

PLUS: On offer is access to the world’s leading E-LEARNING procurement academy – including 230+ knowledge videos and 100+ workplace simulations.

STEP 4: Academy launchTo launch your unique Academy a beautifully designed Welcome Pack is distributed to each member of your team describing for them their Academy, what they can expect, what is expected of them and what is available to them.

Would you like a tailored Academy for your organisation? No problem!

A blend of programs will be tailored to meet your unique requirements. The Comprara training methodology is founded on the highly successful and proven Lombardo and Eichinger 70:20:10 Model of Learning. The impact of formal training increases significantly when it is applied to work and is discussed with mentors, coaches and colleagues.

STEP 5: Assessment and accreditation (optional) On offer is an optional assessment process whereby all delegates will be assessed on the major themes and content of the program delivered. This option will provide your team with the opportunity to receive a certificate aligned to the Global Standard for Professional Competence in Purchasing and Supply Management, regulated by the International Federation of Purchasing and Supply Management (IFPSM).

Practical, integrated learning style (70:20:10)

(10%) Providing new professional knowledge through structured training.

(20%) Coaching, mentoring and social learning networks.

(70%) Applying new knowledge on real workplace tasks and projects.

Short, targeted inputs to minimise time away from the workplace.

Customisation of materials aids in the transfer of learning into the workplace.

Use of valid and relevant work examples increases comprehension.

Focusing on outcomes means your team receives customised pre and post workshop activities that achieve tangible benefits for your investment.

Delivery by highly qualified facilitators who bring ‘lessons to life’ with real examples and anecdotes to illustrate the learning.

Use of online teaching aids to enrich the teaching and learning experience.

Build your program your way.

Comprehensive workbooks to aid individual learning.

Program Benefits

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Brought to you by

Comprara Pty LtdL5, 356 Collins Street, Melbourne

Victoria 3000 Australia

Telephone: 61 (03) 8547 3940

Email: [email protected]

Documents

Academy of Procurement_ Team Leadership Brochure