• Sydney • Melbourne • Brisbane • Perth • Adelaide • Darwin • Hobart • Canberra NATIONAL COMMERCIAL CLEANING SERVICES

indigenous services

ReconciliationAction PlanReflect 2018 - 2019

A C A D E MY G R O U P O F C O M PA N I E S

A Message from our Managing DirectorWith a long history of service excellence in commercial cleaning and facility services, Academy Indigenous Services are exceptionally proud to be a leading organisation in the reconciliation movement and providing meaningful opportunities for our First Australians.

Our unwavering commitment to reconciliation permeates through our team and provides a positive impact in the communities we operate.

Our clients receive a premium service, whilst knowing they are actively contributing to our indigenous community programs.

Acknowledgement of CountryWe acknowledge the Australian Aboriginal and Torres Strait Islander peoples of this nation. We acknowledge the traditional custodians of the lands in which we conduct our business. We pay our respects to ancestors and Elders, past and present.

Academy Services is committed to honouring Australian Aboriginal and Torres Strait Islander peoples’ unique cultural and spiritual relationships to the land, waters and seas and their rich contribution to society.

Paul BrockManaging Director Academy Indigenous Services Pty Ltd

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Artwork

Incorporating our HeritageAcademy Services began as a commercial cleaning company in 1979 in Adelaide, the traditional home to the Kaurna people who occupied and managed the grassy Adelaide Plains for countless generations.

Since then, Academy has expanded nationally and founded Academy Indigenous Services

together with Paul Brock, an Adelaide business man descending from the Barngarla people of Whyalla and Port Augusta.

As a Group, it was important that the identity of both our RAP and Academy Indigenous Services reflect the history of our company and the land of our origin.

Sid Domic

Sid is an Australian former professional rugby league footballer of the 1990s and 2000s. Domic played in Australia for the Brisbane Broncos and Penrith Panthers and in England for the London Broncos, Warrington Wolves, Wakefield Trinity Wildcats and Hull.

Sid started painting in 1996 at the age of 21. He is a descendant of the Kalkadoons of Northwest Queensland.

We engaged Sid’s services to create an artwork to represent the combined heritage of our company and community.

OUR ARTIST

Kardi the emu is a significant animal totem to the Kaurna people of Adelaide

It is said that the Barngarla people ‘sang to the sharks’, when the women would dance on the beach while the men sang on the rocks for the sharks and dolphins to drive fish to the shore, to be speared by the men.

This is a powerful story of collaboration and represents our desire to work together with the individuals of our company and community for the benefit and success of all.

The red concentric circles represent Academy Indigenous Services.

The blues represent the ocean and fresh water communities.

The red colours are indicative of the land-based communities.

Greens represent the great, grassy plains of Adelaide.

Women singing on the beach.

Blue dotted lines symbolise the river. The coming together of Indigenous and Non-Indigenous owners to create a company where success flows to benefit indigenous individuals, communities and companies. So too does the river flow across the country bringing benefit to all.

The fishermen as they sang to the sharks.

Concept

The artwork features four sets of intersecting circles representing the many communities Academy Services engages with, weaving in and out of the red central circle representing our company, symbolising a diverse network collaborating together.

Sid placed significant importance on acknowledging the original custodians of the land of Adelaide and the Barngarla people from whom Paul Brock is descended, while symbolising our corporate values and social responsibility.

Communicating our Values

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Our Business

40 years of service excellence in commercial cleaningAcademy Services is a national commercial cleaning and facility services company established in 1979, with a long history of success, growth and service excellence. We apply our decades of experience and innovative systems to continually refine our approach to service delivery, focusing on what our clients desire most: quality, consistency and value.

Academy has a broad national reach with over 2,000 personnel across all states and territories, supported by offices in Sydney, Melbourne, Brisbane, Perth and Adelaide. Coupled with our diverse range of facility services, our geographic penetration affords us the capacity to service any organisation, irrespective of sector, size or location.

In 2016, we set the foundation for Academy Indigenous Services, a commercial cleaning company in partnership with Paul Brock, a descendant from the Barngarla people of the Whyalla and Port Augusta areas and an accomplished speaker, trainer, manager and business leader.

As the first step in delivering employment and leadership opportunities to Aboriginal and Torres Strait Islanders within the community, we are first auditing existing personnel to evaluate our current levels of indigenous engagement and identify potential candidates for advancement.

Academy Indigenous Services is an exciting venture for our group and under the leadership of Paul Brock, we hope to contribute to the reconciliation movement by generating awareness of the social divide between Australians and providing Aboriginal and Torres Strait Islanders opportunities for employment, skills development and career development.

Our RAP

Academy is intent on driving Indigenous engagementAcademy Services aims to be a leader within our industry and across our community. We’re constantly seeking to innovate and strive towards delivering consistently better service outcomes for our clients through the adoption of integrated systems, the procurement of the highest standards of equipment and ongoing training for our personnel.

Similarly, we continually endeavour to advance our social programs to contribute to the community and we appreciate the value commercial organisations can create within our society .

At its core, Academy Services is a company with a belief in equality for all Australians and in providing opportunity and an improved quality of life for Aboriginal and Torres Strait Islander peoples across the country. We recognise the value of Indigenous people and culture and acknowledge the hardships they face within our society.

Lead by the General Manager of Academy Services and the Managing Director of Academy Indigenous Services, our first RAP reflects the initial steps in our path towards reconciliation. There’s a long road ahead and we’re just beginning our own journey, but we hope the contributions of our company, and others like us, will help reduce the inequalities between Indigenous and mainstream Australians and move the nation forward towards a brighter future for all.

Our RAP Working Group

› Paul Brock MANAGING DIRECTOR (AIS)

› John Hoffman GENERAL MANAGER (AGS)

› Kate Dunn NATIONAL OPERATIONS MANAGER

› Mauro Viola GROUP SALES DIRECTOR

› Dale Stephen COMPLIANCE MANAGER

› Remonda Rositano EXECUTIVE ASSISTANT

› Ben Schultz DIGITAL MANAGER

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Our Journey

Academy Services has embraced and adopted a variety of technologies to manage our proprietary software, from cloud-powered management systems to mobility solutions that set the benchmark for the commercial cleaning industry.

With our extensive capacity for technological innovation and the presence of our head office in South Australia, we have initiated a sponsorship of Reconciliation SA’s digital presence, providing cloud-based infrastructure and ongoing maintenance and support for their website and digital media to further promote their activities to a wider audience.

Additionally, we are involved in NAIDOC week events and are scheduled to participate in local events such as the annual Reconciliation SA Apology Breakfast and National Reconciliation Week celebrations beginning in May 2018.

Our child company, Academy Indigenous Services, is also a Registered Supplier with Supply Nation.

Buildingstrong foundationsfor future progress

Relationships

ACTION DELIVERABLE TIMELINE RESPONSIBILITY

1. Establish a RAP Working Group

Ʈ Form a RAP Working Group that is operational to support the implementation of our RAP, comprising of Aboriginal and Torres Strait Islander peoples and decision-making staff from across our organisation.

May 2018

General Manager

2. Build internal and external relationships

Ʈ Deploy our in-house Intranet to enhance internal communication and promote and organise our corporate social responsibility programs and publish relevant articles publicly via news articles and social media.

Ʈ Continue to develop our established relationship with Reconciliation SA by provide ongoing support and working together to establish how Academy’s resources can best be utilised.

Ʈ Further develop a list of RAP organisations and other like-minded organisations that we could approach to connect with on our reconciliation journey.

Nov 2018

Digital Manager

3. Participate in and celebrate National Reconciliation Week (NRW)

Ʈ Book and schedule the NRW Launch Breakfast.

Ʈ Identify additional opportunities for participation as NRW draws near.

Ʈ Circulate Reconciliation Australia’s NRW resources and reconciliation materials to our staff via the company Intranet.

27 May- 3 June 2018

Managing Director

4. Raise internal awareness of our RAP

Ʈ Release regular announcements via our company Intranet to effectively communicate our RAP commitments.

Ʈ Develop and implement a plan to engage and inform key internal stakeholders of their responsibilities within our RAP.

Nov 2018

Compliance Manager

5. Raise external awareness of our RAP

Ʈ Publish our RAP on our public website.

Ʈ Communicate our RAP activities via news articles on our websites and social media.

Ʈ Include details of our RAP in our corporate responsibility package within tenders.

Nov 2018

Digital Manager

Academy aims to establish and nurture connections with the traditional custodians of the lands in which we operate, build relationships with organisations championing the reconciliation movement and raise awareness within our own organisation.

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Respect

ACTION DELIVERABLE TIMELINE RESPONSIBILITY

6. Investigate Aboriginal and Torres Strait Islander cultural learning and development

Ʈ Conduct a review of cultural awareness training needs within our organisation based on the data analysed and recommendations provided by Reconciliation SA.

August 2018 Compliance Manager

7. Participate in and celebrate NAIDOC Week

Ʈ Raise awareness and share information amongst our staff of the meaning of NAIDOC Week which includes information about the local Aboriginal and Torres Strait Islander peoples and communities.

Ʈ Introduce our staff to NAIDOC Week by promoting community events in our local area.

Ʈ Ensure our RAP Working Group participates in an external NAIDOC Week event.

8-15 July 2018 Managing Director

8. Raise internal understanding of Aboriginal and Torres Strait Islander cultural protocols

Ʈ Explore who the Traditional Owners are of the lands and waters in the vicinity of each state office and publish the information on our company Intranet.

Ʈ Scope and develop a list of local Traditional Owners of the lands and waters within our organisations sphere of influence.

Ʈ Develop and implement a plan to raise awareness and understanding of the meaning and significance behind Acknowledgement of Country and Welcome to Country protocols (including any local cultural protocols) by publishing relevant information to our Intranet.

January 2019 National Sales Manager

Recognise and celebrate Aboriginal and Torres Strait Islander people, the unique value they bring to Australia as a nation and explore and challenge our own understanding of their culture.

Opportunities

ACTION DELIVERABLE TIMELINE RESPONSIBILITY

9. Investigate Aboriginal and Torres Strait Islander employment

Ʈ Endeavour to achieve a minimum 1.5% Indigenous employment target across all personnel in our organisation.

Ʈ Plan and implement an Indigenous Internship program designed to upskill trainees and provide valuable workplace experience.

Ʈ Foster the development of Indigenous personnel and encourage active involvement in the company and social responsibility programs.

Ʈ Identify Aboriginal and Torres Strait Islander employees as candidates for potential leadership opportunities.

Ʈ Incorporate the facility to analyse employment applications from Aboriginal and Torres Strait Islanders within our recruitment processes.

March 2019 Digital Manager / General Manager / National Operations Manager

10. Investigate Aboriginal and Torres Strait Islander supplier diversity

Ʈ Develop an understanding of the mutual benefits of procurement from Aboriginal and Torres Strait Islander owned businesses.

Ʈ Develop a business case for procurement from Aboriginal and Torres Strait Islander owned businesses.

Ʈ Build new relationships with Indigenous businesses and suppliers in accordance with our social impact objectives and targets.

April 2019 General Manager / National Operations Manager

Academy will employ our singular capacity for innovation to generate Indigenous awareness within corporate Australia, and investigate employment and leadership opportunities for Aboriginal and Torres Strait Islanders throughout our organisation.

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Tracking Progress

ACTION DELIVERABLE TIMELINE RESPONSIBILITY

11. Build support for the RAP

Ʈ Define resource needs for RAP development and implementation.

Ʈ Develop systems within our internal Intranet and Dashboard applications to track, measure and report on RAP activities.

September 2018

General Manager / Digital Manager / Compliance Manager

12. Demonstrate our ongoing commitment to our RAP through annual reporting

Ʈ Complete the annual RAP Impact Measurement Questionnaire and submit to Reconciliation Australia.

30 September, 2019

General Manager

13. Review and Refresh RAP

Ʈ Liaise with Reconciliation Australia to develop a new RAP based on learnings, challenges and achievements.

Ʈ Submit draft RAP to Reconciliation Australia for review.

Ʈ Submit draft RAP to Reconciliation Australia for formal endorsement.

February 2019 General Manager

We have outlined an ambitious schedule for our first Reconciliation Action Plan, but we’re committed to achieving our targets and making a real impact on First Australians within the community. Proudly

SupportingIndigenousAustralians

With the foundation of Academy Indigenous Services and a robust leadership team helmed by Paul Brock, we’re bringing our rich heritage, our knowledge-base spanning four decades and the resources of a leading, national commercial cleaning company to drive Indigenous engagement and do our part for the reconciliation movement.

For more information:

Dale Stephen Compliance Manager 1300 390 205 service@academyindigenous.com.au

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