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ABOUT US - unistanz.comunistanz.com/Unistanz_Company_Profile_2012.pdf · SAMPLE APPLICATIONS A Representative List Drawdown Payment Tracker Document Management System Complaints Handling

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Page 1: ABOUT US - unistanz.comunistanz.com/Unistanz_Company_Profile_2012.pdf · SAMPLE APPLICATIONS A Representative List Drawdown Payment Tracker Document Management System Complaints Handling
Page 2: ABOUT US - unistanz.comunistanz.com/Unistanz_Company_Profile_2012.pdf · SAMPLE APPLICATIONS A Representative List Drawdown Payment Tracker Document Management System Complaints Handling

• About Us

1. The Company

2. Customers Across Domains

3. Current Clients

4. Partners

• Services

1. Services

2. Sample Applications

3. Sample Process Documents

• Contact Us

CONTENTS

Page 3: ABOUT US - unistanz.comunistanz.com/Unistanz_Company_Profile_2012.pdf · SAMPLE APPLICATIONS A Representative List Drawdown Payment Tracker Document Management System Complaints Handling

ABOUT US

The Company

Founded in 2002

Headquartered in Mumbai

30+ Customers – Industry Leaders

40 Team Members – Highly Committed

Custom Application Development

Application Hosting & Maintenance Services

Onsite Resource Deployment

Information Security Services

Page 4: ABOUT US - unistanz.comunistanz.com/Unistanz_Company_Profile_2012.pdf · SAMPLE APPLICATIONS A Representative List Drawdown Payment Tracker Document Management System Complaints Handling

Domains

Logistics

FMCG

BFSI

Engineering&

Construction

Manufactur-ing

Media

• ANZ Bank• HDFC Standard Life Insurance• Canara Robeco• HDFC Asset Management• Edelweiss Securities Ltd.• Motilal Oswal Securities Ltd.• Angel Broking Ltd.

• Hubtown Ltd.• Schindler India• Lafarge India• Tata Realty

• Bayer CropScience

• Group M India• Mindshare

• DHL Express India• DHL Express Singapore• DHL Global Forwarding.

• Hindustan Unilever• Colgate Palmolive

Customers Across Domains

ABOUT US

Page 5: ABOUT US - unistanz.comunistanz.com/Unistanz_Company_Profile_2012.pdf · SAMPLE APPLICATIONS A Representative List Drawdown Payment Tracker Document Management System Complaints Handling

Existing Clients

ABOUT US

Page 6: ABOUT US - unistanz.comunistanz.com/Unistanz_Company_Profile_2012.pdf · SAMPLE APPLICATIONS A Representative List Drawdown Payment Tracker Document Management System Complaints Handling

ABOUT US

Partners

Page 7: ABOUT US - unistanz.comunistanz.com/Unistanz_Company_Profile_2012.pdf · SAMPLE APPLICATIONS A Representative List Drawdown Payment Tracker Document Management System Complaints Handling

SERVICES

Custom Application Development

Scope Preparation (Scope Document)

Effort Estimation (Effort Estimate Document)

Formal Proposal (Proposal and Project Plan)

Requirement Study (SRS Document)

Prototype Development (Mock Screens)

Coding and Internal Testing (Internal Documents)

User Acceptance (Acceptance Document)

Final Installation (User Manual, Technical Document)

Change Requests (CR) Management

Page 8: ABOUT US - unistanz.comunistanz.com/Unistanz_Company_Profile_2012.pdf · SAMPLE APPLICATIONS A Representative List Drawdown Payment Tracker Document Management System Complaints Handling

SERVICES

Application Maintenance & Support

Focus on performance measures & continuous improvement

Timely resolution of issues & root cause analysis of each issue

Efficient Call Management System & Help Desk services

Multi-level maintenance process using a Corrective, Preventive, Adaptive & Perfective

approach

Annual Maintenance Contract (AMC)

Page 9: ABOUT US - unistanz.comunistanz.com/Unistanz_Company_Profile_2012.pdf · SAMPLE APPLICATIONS A Representative List Drawdown Payment Tracker Document Management System Complaints Handling

SERVICES

Application Migration

Conversion of applications based on legacy platforms to latest technology platforms

Examples:

- Windows to Web based applications

- ASP to .NET applications

- Lotus Notes to .NET applications etc.

Including Data Migration & Documentation

Page 10: ABOUT US - unistanz.comunistanz.com/Unistanz_Company_Profile_2012.pdf · SAMPLE APPLICATIONS A Representative List Drawdown Payment Tracker Document Management System Complaints Handling

SERVICES

Application Hosting

Secure Hosting

Application Maintenance

Application Enhancement

Application Administration

24X7 Support

Page 11: ABOUT US - unistanz.comunistanz.com/Unistanz_Company_Profile_2012.pdf · SAMPLE APPLICATIONS A Representative List Drawdown Payment Tracker Document Management System Complaints Handling

SERVICES

Mobile Development

Application Development on popular Mobile Platforms:

- Android

- iOS

Page 12: ABOUT US - unistanz.comunistanz.com/Unistanz_Company_Profile_2012.pdf · SAMPLE APPLICATIONS A Representative List Drawdown Payment Tracker Document Management System Complaints Handling

SERVICES

Onsite Resource Deployment

Requirement Analysis

Candidate Shortlisting

Customer Interview

Formal Proposal

Deployment

Monthly Feedback

Page 13: ABOUT US - unistanz.comunistanz.com/Unistanz_Company_Profile_2012.pdf · SAMPLE APPLICATIONS A Representative List Drawdown Payment Tracker Document Management System Complaints Handling

SERVICES

Onsite Support

Hindustan Unilever

- Application Helpdesk

DHL Express India

- 24x7 IT Help Desk

Edelweiss / Motilal Oswal

- .NET Developer

HDFC Standard Life Insurance Co. Ltd.

- Lotus Notes Support

- .NET Developer & Excel Macro

Essar Group / Group M

- .NET Developer

Lafarge

- Lotus Notes Support

Page 14: ABOUT US - unistanz.comunistanz.com/Unistanz_Company_Profile_2012.pdf · SAMPLE APPLICATIONS A Representative List Drawdown Payment Tracker Document Management System Complaints Handling

SERVICES

Technologies

Microsoft Corporation

- Office SharePoint Server (MOSS)

- Windows SharePoint Services (WSS)

- .NET Framework

- Active Server Pages (ASP)

- SQL Server

- Office

Mobile

- Android

- iOS

IBM

- Lotus Domino / Notes

Oracle

- Oracle Database System

Page 15: ABOUT US - unistanz.comunistanz.com/Unistanz_Company_Profile_2012.pdf · SAMPLE APPLICATIONS A Representative List Drawdown Payment Tracker Document Management System Complaints Handling

SERVICES

Information Security

Application Security Services

- Security Code Review

- Web Application Security Assessment

- Web Application Penetration Testing &Vulnerability Remediation Services

- Web Security Architecture & Design Review

Network Security Solutions

- Firewall Assessment

- Antivirus Performance Assessment

- Vulnerability Assessment & Penetration Testing

Compliance & Auditing

- ISMS Compliance: ISO 27001 Standard

- Business Continuity & Disaster Recovery

- PCI DSS Compliance

Page 16: ABOUT US - unistanz.comunistanz.com/Unistanz_Company_Profile_2012.pdf · SAMPLE APPLICATIONS A Representative List Drawdown Payment Tracker Document Management System Complaints Handling

SAMPLE APPLICATIONS

A Representative List

Drawdown Payment Tracker

Document Management System

Complaints Handling System

Corporate Lead Tracking System

Medical Test Management System

Zonal Budgeting & Expense System

Sales Force Reimbursement System

Issue Tracking System

Pay-in-Slip Management System

Litigation Tracker

Legal Query Tracker

Legal Compliance Management System

Claims Tracking System

Incident Management System

Action Learning System

& many others.

Page 17: ABOUT US - unistanz.comunistanz.com/Unistanz_Company_Profile_2012.pdf · SAMPLE APPLICATIONS A Representative List Drawdown Payment Tracker Document Management System Complaints Handling

SAMPLE APPLICATIONS

Drawdown Payment Tracker

Details: The customer is an Asset Management Company. It desired a solution that would allow storage and publishing of documents through a flexible folder based system along with comprehensive access control.

Salient Features

1 Creation & Modification of folders with access control like owner, create file rights, view file rights, etc.

2 Uploading of files within folders with view access as specified in the folder settings.

3Auto & Manual update of access settings for files within a folder in case of access modification in folder settings.

4 Auto archival of files after one year.

5 Deletions of the files both archived and live.

6 Accessible from Lotus Notes client as well as Web browser.

Page 18: ABOUT US - unistanz.comunistanz.com/Unistanz_Company_Profile_2012.pdf · SAMPLE APPLICATIONS A Representative List Drawdown Payment Tracker Document Management System Complaints Handling

SAMPLE APPLICATIONS

A Representative List

Details: The customer is a leading Asset Management company and manages various open-ended as well as close-ended schemes. It is also providing portfolio management / advisory services.

Salient Features

1 Capturing and tracking of Customer Drawdown Income.

2 Capturing and tracking of Interest / Dividend / Security Redemption Payout.

3 Capturing and tracking of TDS Payout.

4 Capturing and tracking of Investment Allocation.

5 Capturing and tracking of Transfer In / Out of Customer Accounts.

6 Maintaining the relevant Masters.

7 Generating MIS Reports.

Page 19: ABOUT US - unistanz.comunistanz.com/Unistanz_Company_Profile_2012.pdf · SAMPLE APPLICATIONS A Representative List Drawdown Payment Tracker Document Management System Complaints Handling

SAMPLE APPLICATIONS

Fraud Management System

Details: The customer is a Private Sector Bank dealing in Corporate and Institutional Banking, Financial Markets, Investment Banking, Corporate Finance, Business and Transaction Banking, Retail and Wealth Management business lines across the country.

Salient Features

1 Reporting of fraud / suspicious activities.

2 Fraud category wise activity listing.

3 Assignment of activities to team members.

4 Generation of Automated Email Reminders.

5 Maintenance of case wise Investigation details.

6 Maintenance of mandatory approvals checklist.

7 Generation of MIS Reports.

Page 20: ABOUT US - unistanz.comunistanz.com/Unistanz_Company_Profile_2012.pdf · SAMPLE APPLICATIONS A Representative List Drawdown Payment Tracker Document Management System Complaints Handling

SAMPLE APPLICATIONS

Corporate Lead Tracking System

Details: The customer is a private insurance company, desired a solution for maintaining the information related to corporate policies from leads to customer interaction and claims.

Salient Features

1 Maintenance of Company details.

2 Maintenance of Contact details for each company.

3 Creation of a lead for the company and maintenance of all the updates or follow-ups for a lead.

4 Creation and process of Claims for a lead converted to policy.

5 Maintenance of Customer interactions for a policy.

6 Maintenance of Income Tax related information for policies.

7 Maintenance of all the Bank assurance leads.

8 Calculates Incentives for sales.

9 Maintenance of Sales Tracking.

10 Generation of MIS Reports.

Page 21: ABOUT US - unistanz.comunistanz.com/Unistanz_Company_Profile_2012.pdf · SAMPLE APPLICATIONS A Representative List Drawdown Payment Tracker Document Management System Complaints Handling

Corporate Lead Tracking System

Details: The customer is a private insurance company, desired a solution that facilitated tracking customer complaints which were mainly related to Sales and Service, enabling the real time analysis and promoting effective complaint resolution.

Salient Features

1 Creation of the Complaint through authorized user profiles.

2 Verification and Acknowledgement of the Complaint.

3 Allocation / Reassignment of the Complaint based on the system defined rules.

4 Follow-up of the in process Complaint.

5 Stopping of the Complaint TAT clock on request.

6 Resolution of the Complaint.

7 Approval / Rejection of the resolved Complaint.

8 Customer Feedback for complaints based on the system defined rules.

9 Quality Check of the specific Complaints based on the system defined rules.

10 Closure of the Complaint.

11 Post Closure update of certain details.

SAMPLE APPLICATIONS

Page 22: ABOUT US - unistanz.comunistanz.com/Unistanz_Company_Profile_2012.pdf · SAMPLE APPLICATIONS A Representative List Drawdown Payment Tracker Document Management System Complaints Handling

SAMPLE PROCESS DOCUMENTS

Prototype / Mock Screens

Page 23: ABOUT US - unistanz.comunistanz.com/Unistanz_Company_Profile_2012.pdf · SAMPLE APPLICATIONS A Representative List Drawdown Payment Tracker Document Management System Complaints Handling

SAMPLE PROCESS DOCUMENTS

Prototype / Mock Screens

Page 24: ABOUT US - unistanz.comunistanz.com/Unistanz_Company_Profile_2012.pdf · SAMPLE APPLICATIONS A Representative List Drawdown Payment Tracker Document Management System Complaints Handling

SAMPLE PROCESS DOCUMENTS

SRS & Design Documents

Page 25: ABOUT US - unistanz.comunistanz.com/Unistanz_Company_Profile_2012.pdf · SAMPLE APPLICATIONS A Representative List Drawdown Payment Tracker Document Management System Complaints Handling

SAMPLE PROCESS DOCUMENTS

Application Maintenance & Support

Page 26: ABOUT US - unistanz.comunistanz.com/Unistanz_Company_Profile_2012.pdf · SAMPLE APPLICATIONS A Representative List Drawdown Payment Tracker Document Management System Complaints Handling

SAMPLE PROCESS DOCUMENTS

Project Management

Page 27: ABOUT US - unistanz.comunistanz.com/Unistanz_Company_Profile_2012.pdf · SAMPLE APPLICATIONS A Representative List Drawdown Payment Tracker Document Management System Complaints Handling

CONTACT US

Unistanz Software Private Limited

B/206, Twin Arcade Complex, Military Road, Marol,

Andheri (East), Mumbai 400059, India.

Phone: +91-22-29204473

Website : www.unistanz.com