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About JungoJungo Connected Home Division, now part of Cisco, is a provider of software solutions that power residential broadband service offerings. The Jungo Connected Home products have been deployed in global markets including, Cable, DSL and mobile service providers. These products are now part of the Cisco Videoscape Unity platform.
To learn more, visit www.jungo.com
Jungo’s software powers 40 million broadband gateways worldwide. Our vision is to help
service providers master the connected home by offering rich services and applications that
unleash service innovation and power compelling subscriber offerings. In shaping the digital
home, we’ve taken great care to make service deployment simple and uniform, to reduce
support costs and increase subscriber satisfaction and value-add.
Mastering the Connected Home
End-to-End Software Offering
Panorama
Any residential gateway hardware
3RD party cloud services
RainbowCloud services
RainbowSoftware execution environment
HomeFrameConnected home applications
Any gateway middleware
Our products and solutions let service providers master the connected home:
Our OpenRG Residential Gateway Software is the world’s most widely deployed gateway software.
Panorama, the Connected Home Manager, lets service providers manage the digital home in its entirety.
The Rainbow Application Framework is a platform for gateway-integrated services. It lets service providers deploy and support unified applications across different CPE.
HomeFrame, the Connected Home User Experience, is a set of customizable web and mobile apps that connect securely to the home gateway and associated cloud services.
OpenRG: The Gateway to the Digital Home
OpenRG is the world’s most widely deployed residential gateway software. It enables multiple services including voice, data, IPTV, media distribution, access control and more. It can be upgraded remotely on existing gateways.
With OpenRG’s hardware agnostic approach, service providers gain full flexibility in hardware selection while maintaining one easy-to-manage software base for rapid service introduction. OpenRG is certified on a wide variety of hardware platforms, network processors and chipsets. It enables a consistent experience for all end users and makes maximal use of the service provider’s investment in gateway development.
Using OpenRG, service providers can rapidly launch advanced residential and SOHO gateways over any access network.
xDSL
Cable
FTTx
3G / LTE Any residential gateway hardware
Hardware agnostic gateway software
Connectivity Security Management
VoiceMedia Video
Performance Wi-FiSelf Care
OpenRGTM Residential gateway
software
Modular architecture: Easy to customize to service providers’ specific requirements.
Single streamlined software environment: Unified software shortens time-to-market, development requirements, integration and maintenance.
Extending hardware lifetime: Remote software upgrades allow service enhancements with no hardware replacement.
Robust, high quality software: Based on Jungo’s technology leadership and real-world experience with the world’s top service providers.
Connected home services: Home IT, self-care and remote home media and file access.
Hardware agnostic: providing full flexibility in hardware selection, with all network access technologies.
Service provider
GatewaySet Top Box
Support Operations NOC Marketing
Panorama Connected home
management
For customer service centers Panorama offers an intuitive top-down view, comprehensive information on the user environment, root cause analysis and a customizable interface.
Operations teams can efficiently deploy and define workflows and schedule batch operations as well as perform maintenance, configuration and mass CPE management.
NOC teams use Panorama to check network availability and stability.
Marketing teams use Panorama to secure a broad range of information and statistics.
Panorama: Manage the Connected Home
Panorama’s remote management software and Customer Support Representative (CSR) application deals with the connected home as a whole, on its services, applications and devices. Based on the real-life experience of both NDS and Jungo, its management capabilities go beyond common ACS, enabling better and faster fault discovery, analysis and resolution.
Panorama’s strength lies in its CSR application. Rather than browsing through device data models with hundreds of parameters, Panorama presents customer support representatives with meaningful data, so they can identify and resolve problems. Panorama supports a flexible portlet-based GUI.
• Manage multiple types of devices including gateways and set-top boxes
• Extend CSR visibility and manage the digital home as a whole
• Reduce support costs both in volume and duration, as well as the number of truck rolls
• Highly usable, modular and customizable portlet-based user interface
• Based on real-life support scenarios
• Simplified device configuration, remote management and service activation
• Customer support representative can “see” other devices that are connected to the gateway or STB regardless of whether they are TR-069 enabled or not
• Open and extendible business logic to address service providers’ specific needs
• Extensive management capabilities including flexible monitoring tools and cross device analysis
Connected Home Views and Insights
Managing millions of devices, Panorama provides service providers with the tools they need to control gateways, set-top boxes, and other CPE types as well as broadband voice, data and video services. The result is better customer service and operational excellence, reducing costs and churn and extending the service providers’ visibility into the subscriber experience.
Rainbow: Open the Door to Gateway-Integrated Services
Jungo’s Rainbow is a Home Gateway Initiative SWEX-compliant application framework that serves as a platform for gateway-integrated services, containing a server-side component and a lightweight app layer. Using Rainbow, service providers can modify gateway services on the fly, deploy and support unified applications across different CPE, and reach their entire installed base. Rainbow is integrated with OpenRG, Jungo’s gateway software, and can also run on top of other gateway middleware.
Rainbow’s small footprint software is easily integrated with cloud based services and end user applications. With Rainbow, service providers can deploy enhanced services integrating the gateway with other elements of the service infrastructure, while minimizing gateway hardware costs.
Modular: Rainbow’s modular design enables easy modification of CPE applications.
Linux based:Provides a lightweight native Linux execution environment that integrates with the gateway middleware and supports local application logic.
Managed: Incorporates TR-069 standard-based remote service management (TR-157).
Open: Introduces a service oriented architecture (SOA) to residential gateways, exposing gateway resources/capabilities using standard-based web service APIs.
Flexible: Incorporates a light scripting engine for script-based service development.
Secure: Ensures authenticated and authorized access to gateway based services.
Any residential gateway hardware
Native Linux execution environment
Scripting environment
Any gateway middleware
3RD party cloud services
Rainbow Connected home
cloud services
HomeFrameConnected home applications
RainbowApplication framework
OpenRGTM
HomeFrame: Create a Compelling Connected Home Experience
HomeFrame is a set of customizable web and mobile apps that connect securely to the home gateway and associated cloud services. Using HomeFrame, service providers can offer many digital home services, all of which have a common, branded, user interface. Services span home network self-management to value-added services such as Home IT, self care and remote access to home media, on multiple platforms (iOS, Android and PC).
HomeFrame’s interface gives service providers a unique opportunity to strengthen their brand and increase subscriber retention while reducing support costs.
Strengthen brand: Using HomeFrame, service providers can “own the home” with a common branded interface for multiple connected home services.
Increase subscriber retention: HomeFrame brings connected home services to subscribers’ everyday devices and user experience.
Reduce support costs: HomeFrame provides subscribers with home network self care and troubleshooting tools, available on a simple, yet compelling, interface.
When we ask our customers what they value the most about Jungo, they tell us our professional services are extraordinary.
A key component of our customer success is our professional services and support. Based on years of technical excellence and field experience, our teams work hard to ensure that product integration happens quickly and effectively. Our best practice design, development, testing and project management methodologies ensure on-time, on-budget and on-spec delivery in tens of telco-grade projects.
Technology leadership: leveraging our unmatched expertise in residential gateways and service delivery.
Exceptional teams: intimately understanding service provider environments to ensure a rich and better residential user experience.
End to end delivery: covering anything from defining the initial specifications to final handover and training.
Agile delivery: ensuring that projects are done with an emphasis on quality, visibility and flexibility.
“OpenRG enables us to fulfill our vision of the connected home - deploying new value added services to our customers over time, and in future rollouts of Netiaspot.”
“Jungo delivered not only technical capabilities but also high quality support and true dedication. Jungo’s expertise helped us launch a better product on time.”
“Our excellent partnership and trust in Jungo eliminated any of the risks involved in the integration of a complete, end-to-end solution.”
“We selected Jungo for the software side of the equation because they are the market leaders in hardware agnostic gateway middleware.”
“Jungo’s unified software enabled us to offer new services quickly and easily while keeping development costs to a minimum.”
NetiaPiotr NesterowiczCOO
Partner CommunicationsAlon BermanVP Technology
013 NetvisionYaniv GruenwaldVP Engineering
Zon MultimediaLuis LopezCOO
R CableArturo DopicoCEO
What Our Customers Say About Us
Professional Services Mastery
Jungo Headquarters
691 S. Milpitas blvd, suite 210,Milpitas, CA, 95035, U.S.A
Tel. +1 (408) 586-8766 +1 877 514-0537Fax: +1 877 514-0538
EMEA
One London Road, StainesMiddlesex TW18 4EXUnited kingdom
Tel. +44 (178) 484 8500Fax. +44 (178) 484 8600
Asia Pacific
P.O Box 118-757 TaipeiTaipei City 10599Taiwan (R.O.C)
Tel. +886 (9)-1938-2709
R&D Center
1 Hamachshev streetNetanya – 42504Israel
Tel. +972-(74)-7212121Fax. +972 -(74)-7212122