4

 Superior  press

 W hat makes

 Abilit yFirst

Business Services

the problem-solving solution

for its many satisfied corporate

clients? Just ask Robert Traut,

President and CEO of Superior

Press in Santa Fe Springs,

California.

“AbilityFirst is cost-competitive,”

Traut says, “and when you

consider their level of serv ice

and professionalism, we think

they’re the best in the industry.

They’re certainly the best

 we’ve ever encountered.”

Superior Press came to

 AbilityFirst in 2009, looking

for a new vendor to safely and

securely shred documents and

plastic printing plates used

to print security documents.

The company requested that

the service be conducted on-

site and in the presence of a

Superior Press supervisor. Its

previous vendor was not able

to meet this need.

“We were shredding the plastic

plates ourselves, but we were

hoping to find a company that

could shred printing plates

and documents at our site

under our superv ision,”

Traut says.

Not just any service would do.

Established in 1931, Superior

Press is a tier one security

company with a long-standing

reputation to uphold as a

trusted organization dealing

 with highly confident ial

material. Its facility, including

all cyber and electronics

operations, is secured.

 AbilityFirst’s Mobile

Shredding service could

accommodate both plates and

documents. And possessing

its own valued reputation

for reliability, AbilityFirst fit

the bill.

The relationship has been

“outstanding,” Traut says.

“AbilityFirst is a large

improvement over our

previous vendor in a number

of ways. First, they have given

us the serv ice that we require

and they have accommodated

our timelines. Second, they

are flexible on those occasions

 when we need them to be;

 when schedules or volumes

have to be altered.”

In addition, AbilityFirst

staff “both in the office and

in the field are always very

professional and helpful. We

know that we can count on

them to do what they say they

are going to do.”

“AbilityFirst has maintained a

record of consistent reliability,”

Traut says. “They never

promise something they

can’t deliver. It’s very rare,

but if their truck is delayed

on route, we always get a

phone call w ith an estimated

time of arrival. They are very

proactive. Should anything

disrupt scheduling, we never

have to guess or wonder. They

are well-managed.”

Traut is also appreciative that

 Abilit yFirst “gives individuals

 who are challenged real jobs

and a sense of purpose. It’s

a great company,” he says.

“We’re proud to recommend

 Abilit yFirst to any business or

organization.”