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ABC104: Technical Equipment for Travelers

Prerequisite(s)

ABC101 and ABC103

Course Description

Employees gain advice on use of laptops, smartphones, and

secured storage devices, webcams, and eReader devices. Emphasis

is placed on understanding how to use the equipment and seeking

help when assistance is needed.

Course Objectives

1) Employees explore tutorials that introduce them to basic

operations of various ABC technology equipment assign to them

and digitally acknowledge completing the tutorial.

2) Employees gain understanding of ways to gain after hours

support by accessing ABC portal and by demonstrating placing a

service request.

3) Employees practice traveling with assigned technology software

and equipment and communicating back to the main office

using available resources.

ABC105: Creating and Leaving a Legacy

Prerequisite(s)

ABC101, (Ideally this is the capstone course and should be

taken last. Exceptions are considered by the Director of Online

Teaching and Learning.)

Course Description

In this capstone course, employees are challenged to find their

voice, "their seat on the bus”. Employees explore ingredients of

New Employee Orientation HandbookNew Employee Orientation HandbookNew Employee Orientation HandbookNew Employee Orientation Handbook

2010201020102010

INVESTING IN PEOPLE! OUR GREATEST ASSET!

ABC’s New Employee Orientation & 90-Day Certification Program

Welcome to ABC!Welcome to ABC!Welcome to ABC!Welcome to ABC!

Table of Contents We are glad you made it here! ....................................................... 3

Welcome! You are here! ............................................................... 3

ABC’s Vision .................................................................................. 4

ABC’s Mission ................................................................................ 4

ABC’s Values ................................................................................. 4

ABC Orientation & 90-Day Certification Program .......................... 5

ABC 101: Orientation to ABC .................................................... 5

Prerequisite(s) 5

Course Objectives 5

ABC 102: Focus Workshop ....................................................... 6

Prerequisite(s) 6

Course Description 6

Course Objectives 6

ABC103: Introduction to ABC’s Technology ............................. 7

Prerequisite(s) 7

Course Description 7

Course Objectives 7

ABC104: Technical Equipment for Travelers ............................ 8

Prerequisite(s) 8

Course Description 8

Course Objectives 8

ABC105: Creating and Leaving a Legacy ................................. 8

Prerequisite(s) 8

Course Description 8

Course Objectives 9

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3) Employee will explore Franklin Covey’s online Time

Management Fundamentals material, and then demonstrate

use of learned weekly planning steps inside of MS Outlook.

ABC103: Introduction to ABC’s Technology

Prerequisite(s)

ABC101

Course Description

Employees gain a working understanding of logging in and basic

uses of ABC authorized and assigned technology systems and

software applications relevant to assigned roles. They explore

technology resources and support services and place services

requests as applicable to personal need.

Course Objectives

1) Given tutorials on ABC Technology policies, employees will

gain understanding of applicable ABC technology and

complete discussion board postings.

2) Given self-paced modules on the applicable duties of his or

her role at ABC, employees will explore basics of each of the

core ABC systems and demonstrate mastery by completing

online exercises.

3) Given training resources relevant to technology available on

the ABC Intranet Portal, employees will learn how to use

the support services area and will exercise mastery by

submitting an online requests for copies of the orientation

materials on DVD and signing up for their next course.

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3) Employee should access the ABC Portal and identify 5

supportive services available and best means for contacting

each.

4) Employees shall comprehend the written goals their hiring

manager has given them for the first ninety days' expectations

and establish steps towards completing them in the 90-day

probationary period.

5) Employee will ascertain understanding of the comprehensive

orientation program by completing a policy and procedures test

to a grade of 75% or higher.

ABC 102: Focus Workshop

Prerequisite(s)

ABC101

Course Description

In this course employees explore the alignment of the

organizational, team, and personal mission and values. They also

define their personal roles and reflect on their life purpose.

Employees walk away with a planning system for assisting with

weekly and daily planning with the goal being to better align action

-- daily and weekly routines to what matters most.

Course Objectives

1) Employees shall use the Franklin Covey mission building tool,

explore and build a personal mission statement.

2) Using Franklin Covey’s Stress Assessment tool, employees will

assess their own typical stress level and demonstrate use of

Franklin Covey’s Time Matrix in prioritizing daily tasks.

3

We are glad you made it here!

The purpose of this handbook is to help new employees in getting

oriented to working at ABC.

Welcome! You are here!

ABC is a neat place to work! At least we think so. As you may

already know, we received many inquiries about potential

employment. ABC takes a good deal of care in selecting employees.

You have been selected from a pool of applicants as one who does

stand out amongst the crowd.

Congratulations on making it through our

initial screening process. During these last

few weeks, well maybe several weeks in

some cases, we have gotten to know you.

You have also gotten to know us.

ABC values every employee here and

wants to make sure that each one has tools, resources, and skills to

help get off to a great start! During the next three months you are

invited to work with subject experts, learning developers, HR, your

hiring manager, and your team. We will create an environment for

you to further explore ABC and get acclimated.

ABC’s new employees begin with an initial 90-day period that

includes our ABC New Employee Orientation and 90-Day

Certification Program. By the end of this initial period, you and your

hiring manager may further assess if you mutually feel ABC is a

good fit for you. At this point, we really think you are a great fit!

Thus, we choose to invest in your development beginning now!

Are you in the

right seat on the

right bus?

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ABC’s Vision ABC’s laser focused vision includes becoming well known within

its six territorial regions of the United States as the number one

provider of widget services to educational institutions, corporate

training departments, and community development services

providers.

ABC’s Mission ABC’s mission is to continuously improve upon and provide

widget services that enable our customers to deliver educational

content online seamlessly.

ABC’s Values ABC values align with the organization’s culture, mission, and

vision while recognizing our talented employees’ role in defining

and fostering an environment conducive to progressive growth.

1) We value our employees and respect their contributions

individually and as a team.

2) We value our customers and desire for them to become our

raving fans.

3) We value creativity, experimentation, and thoughtful

development of ideas in our ever evolving development of

widget services.

4) We value embracing life and uphold personal commitments to

work, family, and community.

5

ABC Orientation & 90-Day Certification Program

This program will help you get

acquainted with ABC’s culture,

ABC’s technology, and ABC’s

support services available for

employees. You will also work

with your hiring manager and

your direct working team to

become accustom to your role

within your team and within ABC.

The following sections serve to

introduce you to the courses contained in this program.

ABC 101: Orientation to ABC

Prerequisite(s)

None

Course Description

The orientation course is required of all new employees and is

normally attended within the first week of starting at ABC. In the

orientation course, employees will be introduced to the culture and

makeup of ABC, especially its mission, vision, and values. They will

also become familiar with the benefits package under their starting

terms.

Course Objectives

1) Employee should comprehend ABC's mission statement and

values well enough to recite it through a teleconference or web

conference.

2) Employee will gain an overall understanding of ABC's

organizational structure, and demonstrate locating a specified

employee in the online organizational chart.

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ABC Widget Services

Serving Every Street

Every Town

Every State

USA

successful organizations and the development of Wildly Important

Goals (WIGs). Employees explore ABC’s WIGs -- both at a top level

and team level.

Course Objectives

1) After exploring Good to Great materials, Employees explain the

importance of his or her role in terms of ABC’s vision and

mission and complete the Kenexa Job Fit assessment.

2) Employees identify the location of ABC’s Wildly Important Goals

(WIGs) and associated scoreboards as well as demonstrate an

understanding of how his or her role and responsibilities align

to support ABC’s WIGs by completing Kenexa’s 4 Step

assessment.

3) Employees break up into subgroups by ABC division and gain

more detailed understanding of WIGs for their given areas and

what is expected from them individually and complete Kenexa’s

goals