ABAG Infrastructure Interdependencies

Workshop

Ken Fattlar1/31/12

Verizon Wireless

SLIDE 2

Services Description

• Wireless voice and data• Nationwide and 100% in 12 Bay Area counties• Customers include governments, emergency

services, businesses and individuals• Regulatory Requirements

– All site (almost) must have a Conditional Use Permit– Air Quality regulations restrict use of generators– Hazardous materials (batteries/fuel)– Electromagnetic emissions standards

• Major Suppliers– Alcatel Lucent– Ericsson– Cisco– Juniper

SLIDE 3

Dependencies

• Electric Power– Primarily PG&E

• Transport Circuits (links between cells, switches and the outside world)– Verizon Business– Level 3– Comcast– ATT– others

• Transportation (roads)• Fuel (primarily diesel)

SLIDE 4

Who depends on VZW

• Anyone customer wanting service– Emergency Services

• Verizon Critical Response Team (VCRT) in place– Police– Fire– Health– Every other utility– Government entities– Businesses– Individuals

SLIDE 5

Address Challenges • Get as self sufficient as possible/practical

– All cell sites have batteries– Most sites have generators

• Challenges in some areas• Lots of built in redundancy

– SONET Rings– Layer 3 routing– Alternate paths

• Build Relationships with CI providers• Have COWs, COLTs, GOATs and RATs• Emergency microwave• Resources available on a national scale • CUEA Member

Potential Gaps

• Knowledge of immediate post-event conditions– Roads: Repair sites, delver fuel/COWs/COLTs– Condition of building where site located/accessibility– Power Issues: commercial power or site issue?– Transport circuits: Has vendor detected the problem?

• Expected recovery times• Transportation to repair sites, deliver fuel or

generators, COWs/COLTs.• Emergency Services priorities

– Command centers, shelters…• Restricted Area Access

SLIDE 6

Mitigation of Gaps• Communications

– Between CI providers– With Emergency Services– CUEA

SLIDE 7

SLIDE 8

Thank You

Ken FattlarKenneth.Fattlar@VerizonWireless.com415-971-0700