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1 RESERVATION GUIDE 訂位指引 HONG KONG TEL 29608999 FAX 25635365 MACAU TEL 0-800-952 http://www.abacushk.com SIGN IN & SIGN OUT 進入/退出系統 Sign In Area A ………………………………………………………………………………………………………...SI2960 Sign In All Areas ………………………………………………………………………………………………SI*1101 Sign Out Current Area . ………………………….………………….………………………………………………SO Sign Out All Areas ...…………………………………….…………………………………………………………SO* Switch To Area B ………………………………………………………………….……………………………………...B Display Area and Printer Status ……………………………………….………………………………......*S*P Display Terminal Address …………………………………………….…………………………………...¥J Redisplay Sign In Message SIGN-IN ..………………………………………………………………………………...S/* PNR CREATION (MANDATORY FIELDS) SCHEDULE TIME TABLE General Schedule Display ………………………………………………………………………SHKGSIN Specific Date & Carrier ……………………………………S25MARHKGSYD¥CX Extended Schedule Display …………………………………………………………………….SHKGHAK/ES Extended Schedule with Specific Date & Carrier ……………...S20APRHKGHAK/ES¥KA Continuation Entries Display More Schedule ………………………………………………………………………………………………….S* Change Travel Date …………………………………………………………………………………………………S15DEC Change Airline .................. ……………………………………………………………………………………….SQ Go Back to Original Schedule ……………………………………………………………………...S*OA Redisplay current schedule ………………………………………………………………………S*R CITY PAIR AVAILABILITY (CPA) General Availability .... ……………………………………………………………………...110SEPHKGNRT Specify Departure Time .. ……………………………………………………………………..111NOVHKGTPE7P Specify Departure Time & Carrier ………………………………….12OCTHKGSIN1500¥SQ Specify Star Alliance Carriers Star Alliance ……………………………………….………110OCTHKGBKK¥/*A Specify One World Carriers One World ……………………………………………………101NOVHKGSIN¥/*O Specify Skyteam Carriers Sky Team ………………………………………………………...120DECHKGTYO¥/*S Specify Single Connection City & Carrier TYO …………………….122SEPHKGNYC9ATYO¥JL Specify Multiple Connection Cities SEL SFO………………………………….123DECHKGMEX9ASEL/SFO Specify Direct Flight only …………………………………………………………………120DECHKGLON/D¥BA From General Availability to Direct Access Availability By Carrier Code ……………………………………………………………………………………..1AI By Line Number …………………………………………………………………...……………15 Direct Access to Airline Availability ……………………………………………….120NOVHKGDELAI Display More Availability ……………………………………………………………………………………1* Availability Continuation Entries Display More Availability ……………………………………………………………………………………1* Change Departure Date ………………………………………………………………………………………..118OCT Change Departure Date to 1 Day Later …………………………………………………………………..1 Change Departure Date to 1 Day Earlier …………………………………………………………………1-1 Display Original Availability ………………………………………………………………………….1*OA Redisplay Current Availability …………………………………………………………………..1*R Specify Return Date …………………………………………………………………………….1R13SEP Specify Numbers of Return Days ……………………………………………………………...1R¥3 Specify Carrier .................... ……………………………………………………………………………………...SQ Specify All Carriers ..... ……………………………………………………………………………………1¥ALL

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  • 1

    RESERVATION GUIDE

    HONG KONG TEL 29608999 FAX 25635365 MACAU TEL 0-800-952

    http:/ /www.abacushk.com

    SIGN IN & SIGN OUT /

    Sign In Area A ...SI2960

    Sign In All Areas SI*1101

    Sign Out Current Area . ..SO

    Sign Out All Areas ....SO*

    Switch To Area B ....B

    Display Area and Printer Status .......*S*P

    Display Terminal Address ....J

    Redisplay Sign In Message SIGN-IN .....S/*

    PNR CREATION (MANDATORY FIELDS)

    SCHEDULE TIME TABLE

    General Schedule Display SHKGSIN

    Specific Date & Carrier S25MARHKGSYDCX

    Extended Schedule Display .SHKGHAK/ES

    Extended Schedule with Specific Date & Carrier ...S20APRHKGHAK/ESKA

    Continuation Entries

    Display More Schedule .S*

    Change Travel Date S15DEC

    Change Airline .................. .SSQ

    Go Back to Original Schedule ...S*OA

    Redisplay current schedule S*R

    CITY PAIR AVAILABILITY (CPA)

    General Availability .... ...110SEPHKGNRT

    Specify Departure Time .. ..111NOVHKGTPE7P

    Specify Departure Time & Carrier .12OCTHKGSIN1500SQ

    Specify Star Alliance Carriers Star Alliance .110OCTHKGBKK/*A

    Specify One World Carriers One World 101NOVHKGSIN/*O

    Specify Skyteam Carriers Sky Team ...120DECHKGTYO/*S

    Specify Single Connection City & Carrier TYO .122SEPHKGNYC9ATYOJL

    Specify Multiple Connection Cities SEL SFO.123DECHKGMEX9ASEL/SFO

    Specify Direct Flight only 120DECHKGLON/DBA

    From General Availability to Direct Access Availability

    By Carrier Code ..1AI

    By Line Number ...15

    Direct Access to Airline Availability .120NOVHKGDELAI

    Display More Availability 1*

    Availability Continuation Entries

    Display More Availability 1*

    Change Departure Date ..118OCT

    Change Departure Date to 1 Day Later ..11

    Change Departure Date to 1 Day Earlier 1-1

    Display Original Availability .1*OA

    Redisplay Current Availability ..1*R

    Specify Return Date .1R13SEP

    Specify Numbers of Return Days ...1R3

    Specify Carrier .................... ...1SQ

    Specify All Carriers ..... 1ALL

  • 2

    Availability Display Default Time

    Display Terminal Default Time .T*CPA*

    To Set Desired Default Time on Intl sector T*CPAI5

    To Set Desired Default Time on Domestic sector ..T*CPAD5

    Reset to System Default Time on Intl sector .T*CPAIR

    Reset to System Default Time on Domestic sector T*CPADR

    ITINERARY FIELD

    For DCA/DC/AT/TA Carriers DCA/DC/AT/TA

    Selling Single Sector ............................................................................................................................ 02Y1

    0(no. of seat )(class code )(line no. )

    Waitlist from Availability ....... ..01Y7LL

    Selling Connecting Flights with Same Class Code ...01Y3*

    Selling Connecting Flights with Different Class Code ...01Y2K3

    Selling Waitlist Connecting Flight with Same Class Code ..01Y8LL*

    Selling Waitlist Connecting Flight with Different Class Code .....01Y1C2LL

    Direct Selling Single Air Segment ..................................................................0PR300Y5MAYMNLHKGNN1

    For AB or COHOST Carriers AB/COHOST

    Step 1: Selling Single Sector ..01Y2DS

    Step 2: Change Segment Status NN... .1NN

    Other Selling Entries

    Open Segment Sell OPEN ........... .0CXOPENY10SEPYVRHKGDS2

    Open Segment Sell (without date) OPEN 0SQOPENYSINLHRDS1

    Memo Segment Sell for Adult and Child MEMO .........0SQ861Y06FEBHKGSINGK1

    Memo Segment Sell with Arrival/Departure Time 0CZ3956Y07JUNHAKSZXGK1/22452345

    Memo Segment Sell with Airlines Rloc .....0CX725Y07MARHKGKULGK1*J28HQ

    Memo Segment Sell with Airlines Rloc and Arrival/Departure Time

    MEMO .0MU2483Y20JUNSZXJAKGK1/18351940*E830B

    Memo Segment Sell for Infant MEMO ....0SQ861Y08FEBHKGSINIK1

    Surface Segment ARNK(Arrival Unknown) ...0A

    Auto Insertion of Surface Segment ARNK 0AA

    Segment Modification

    Cancel All Segments ........... XI

    Cancel Segment .......... X2

    Cancel Specific Segments ... X1/3

    Cancel Range of Segments . X1-3

    Change All Booking Class Code J.WCAJ

    Change Booking Class for a Specific Segment B..WC2B

    Change Booking Class for Multiple Segments B/HWC2B/4H

    Change departure date for a Specific Segment .. X10012SEP

    Change & Direct Selling Single Air Segment ..X100KA875Y12SEPHKGPVGNN2

    Re-arrange Segment

    Insert Surface Segment After Segment No. 1 ARNK. /1A

    Insert Segment 3 After Segment No.1 ... /1/3

    Update Segment Status

    Update Action/Advise Code SSR .....EW or EWR

    Change Segment Status to HK HK .2HK

    Change Segment Status to NN NN. .3NN

    Reconfirm Request ............. .............. .1RR

    Remove Segment from PNR Without Sending Cancellation Message to Airline

    .... .3XK

    Change Status/Add Segment Time HK . .2HK14201735

    Change Memo Segment Time Memo ... .1GK08301015

    Verify Flight Information

    From Availability VA*1

    Display Whole PNR itinerary VI*

    By Specific Segment no. ..VI*3

    By Specific Flight no. ..V*CX888

    By Specific Flight no. & Travel Date V*SQ1/15MAY

  • 3

    NAME FIELD

    Adult Name ............................. ..-YEUNG/ROSANNA MS

    Child Name ............................. .-YEUNG/KELVIN MSTR*C05

    Infant Name ............................ ...-I/YEUNG/SUSAN MISS*I18

    Single Character Surname -UNELSON/MR or UU/NELSON MR

    (Inform Airline by OSI information) (3OSI YY pax name should read as U/NELSON MR)

    One Name Group ...-SULLIVANJOHN/MR

    (Inform Airline by OSI information) (3OSI YY pax name should read as SULLIVANJOHN/MR)

    Modify Given Name ........... ...-3.1JENNY MS

    Modify Child Age ............... .-1.1*C08

    Modify Infant Age .............. ...-2.1*I20

    (Below entries are eligible during initial PNR creation)

    Modify Surname ......................... ..-1.1LEE/KATHY MS

    Delete Specific Name ................. -1.1

    Delete Name by Range ........ -1.1-3.1

    PHONE FIELD

    Agency Phone Field ........ 9HKG ABACUS TRAVEL 22233344 AMY

    Change Agency Phone Field from Item no.1 ..91HKG ABACUS TRAVEL 22334455 AMY

    Delete Phone Field from Item no.3 ...93

    COMPANY PROFILES (STARS)

    Display Profile ........ N*

    Copy Profile Information to PNR ...N*NM1/ MARY

    Ignore Company Profile ..NX

    TICKETING FIELD

    Ticket Deadline

    Set Ticketing Deadline .7TAW17SEP/

    Set Ticketing Deadline with Time and Free Text ..7TAW17SEP/1500/ISSUE TICKET

    Immediate Ticketing 7T-A

    RECEIVED FROM FIELD

    Received Field ............ 6MR CHAN

    END OR IGNORE THE PNR

    End Transaction .....E

    End Transaction and Redisplay PNR .ER

    Ignore Transaction ..I

    Ignore Transaction and Redisplay PNR ...IR

    RETRIEVING A PNR

    Display PNR by Record Locator *ZRDYOO

    Display PNR by Passenger Name .*-CHAN or *-CHAN/TAI MAN MR

    Display by Specify Flight/Date/Name .*CX450/10DECHKG-CHAN

    Display by Ticket Number .*TKT1234567890

    (no airlines industrial code is required )

    Retrieve Airlines PNR by Secondary Rloc ..QCX/*J5CHI

    (Refer to DRS page : Y/MKT/HK1/P6)

    PNR CREATION QUICK REFERENCE

    Step 1: Display availability 120DECHKGSINCX

    Step 2: Sell 1 economy seat from line 2 ..01Y2

    Step 3: Input passenger name ...CHAN/TAI MAN MR

    Step 4: Copy company profile ..N*NM1/ MARY

    Step 5: Input ticketing deadline .......7TAW7DEC/

    Step 6: Input received from ....6MR CHAN

    Step 7: End transaction .........E or ER

  • 4

    MISCELLANEOUS ENTRIES

    ENCODE & DECODE

    Decode City ..W/*HKG

    Encode City ...W/-CCPARIS

    Decode Airport W/*NRT

    Encode Airport .W/-APDEGAULLE

    Decode Airline .W/*GA

    Encode Airline ...W/-ALCHINA AIRLINES

    Decode Airline Industrial Code ...W/*999

    Decode Aircraft Equipment ..W/EQ*D10

    Encode Aircraft Equipment ....W/EQ-BOEING 747

    Decode Car Company .W/CR*ZE

    Encode Car Company .W/-CRAVIS

    Decode Hotel Company .....W/HL*HY

    Encode Hotel Company ..W/-HLHYATT

    Decode Country .. ...HCCC/SG

    Encode Country .. ...HCCC/CHINA

    CONNECTING TIME/POINTS

    Minimum Connecting Time (MCT) .T*CT-LHR

    Display MCT with Carriers and routing .T*CT-LHR/CXBA/ID

    Display Single/Double Connection Points ...T*CP-HKGLAX

    TIME & WEATHER INFORMATION

    Display Time Difference .TETHKG/YVR

    Display HKG Time Based on TUL Time 1408 .TET1408TUL/HKG

    Display Local Time ..T*SYD

    Display Current Weather ...WEA/WX*LAX

    Display Monthly Average Temperature . .WEA/AV*FRA

    CURRENCY CONVERSION / EXCHANGE RATES INFORMATION

    Display Currency Table .. DC*CUR

    Convert To Local Currency ... DCNZD168

    Convert Difference Currency . DCJPY28000/GBP

    Convert Historical Local Currency ...... DCEUR100/10AUG10

    PNR CREATION (OPTIONAL FIELDS)

    OTHER SERVICE INFORMATION (OSI)

    Passenger Overseas Contact 3OSI CI CTCA TPE GRAND HYATT HOTEL

    (CTCA Contact Information A = Hotel, B = Business, H = Home, M = Mobile, T = Agent contact, E = Email address)

    CTCA A B H M T E

    Total Complete Party ...... .3OSI VN TCP3 VN RLOG J5CHI

    Inform Carrier that Passenger has Single Character Surname

    .......3OSI CX PAX NAME SHOULD READ AS U/NELSON MR

    Modifications on OSI Fields

    Modify Item no.2 information . .32OSI CX NEW DATA

    Delete OSI Item no.1 ..31

    Delete OSI Item no.3 to 5 ..... .33-5

    Delete OSI Item no.1 & 6 . ..31,6

    SPECIAL SERVICE REQUEST (SSR)

    Child date of birth reporting method (Reference Page : Y/AAI/PDT/P68)

    Report Child Passenger DOB to Airline ..3CHLD/01JAN98-2.1

    Report Child Passenger DOB to Airline With Segment Select .3CHLD2/01JAN98-2.1

    Infant date of birth reporting method (Reference Page : Y/AAI/PDT/P67)

    Report Infant Passenger DOB to Airline 3INFT/YEUNG/SUSAN MISS/01JAN07-1.1

    Report Infant Passenger DOB to Airline With Segment Select

    ...3INFT2/YEUNG/SUSAN MISS/01JAN07-1.1

    Meal Request (Meal Table Reference : DU*/SPM , DU*/SPM)

    Request Child Meal for all Segment 3CHML-2.1

    Request Vegetarian Meal with Segment And Name Select .3VGML1,3-2.1,3.1

  • 5

    Miscellaneous Request (Reference Page :Y/MKT/HK1/P8)

    Wheelchair Request for Passenger 1.1 .3WCHR-1.1

    Passengers Local Contact ...3PCTC/PETER CHAN/CN BJS BEIJING HOTEL 861065050000-1.1

    Advance Passenger Information (Reference Page : Y/AAI/PDT/P60&P61)

    Report Passengers Resident and/or Destination Address

    ..3DOCA1/D/US/82 MAIN ST/DALLAS/TX/99999-1.1

    ( D=Destination, R=Resident) 3DOCA(seg no.)/(address type)/(country)/(address detail)/(city)/(state)/ (zip code)-(name item)

    3DOCA

    Report Passport and Secondary Document data

    .3DOCS1/P/HK/506435409/HK/06FEB1952/F/20JAN2010/LEE/MEIMEI-1.1 3DOCS(seg no.)/(doc type)/(issue country)/(doc no.)/(nationality country)/(date of birth)/(gender)/(doc expired date)/(last name)-(name item)

    3DOCS

    Report Visa Details 3DOCO1/SG/V/32789789/SG/16NOV05/USA-1.1 3DOCO(seg no.)/(place of birth)/(doc type)/(doc no.)/(issue country)/(issue date)/(visa applicable country)-(name item)

    3DOCO

    Form Of identification (FOID for ET)

    Specific Segment and Passport Information 3FOID2/PPHK6214569-1.1

    All Segments By Frequent Flyer .3FOID/FFLH888448-1.1

    All Segments By Credit Card ..3FOID/CCAX371234567890120-1.1

    All Segments By Locally Defined ID Number ..3FOID/IDK667788-1.1

    All Segments By National Identity .3FOID/NI2345677-1.1

    Modifications on SSR Fields SSR Fields

    Delete or Modify the Newly Created SSR Fields in PNR Before End Transaction

    SSR Field

    Modify Item no.1 ..31VGML2-2.1

    Delete Item no. 2 ...32

    Delete or Modify Existing SSR Field in PNR After End Transaction

    SSR Field

    Delete Item no. 1 ....31.XX

    Delete Item no.6 to 8 .36-8.XX

    Delete Item no. 1 & 3 31,3.XX

    SEAT REQUEST

    Pre-Reserved Seat

    Airlines Reference Page on Pre-reserved Seat ...Y/AAI/PRS/XX

    Display Seat Map from PNR ...4G2*

    Display Host Seat Map from PNR ...4G2*/O

    Display Seat Map from PNR with zone indicator 4G1*-AN

    (AN-non-smoking, AS all smoking, AC all cabin)

    Display Seat Map with Flight Details .4G*CX900Y2DECMNLHKG

    Reserve Single Seat ............. .4G3/12A

    Reserve Different Seat no. .4G1/15AB

    Reserve Multi Seat ..4G2/22J23J24J

    Pre-Reserved Seat on Change of Gauge Flight

    (e.g. HKG-ORD-EWR are share with the same Flight no. but Different Equipment Type)

    Step 1. Display Seat Map on First Sector ...4G3C*

    Step 2. Reserve Seat on First Sector ..4G3C/13A

    Step 3. Display Seat Map on Second Sector .4G3*

    Step 4. Reserve Seat on Second Sector 4G3/14A

    Display Seat Boarding Pass Field *B

    Display more Seat Assignment ..MD or MD

    Cancel All Reserved Seats for Segment 2 ..4GX2

    Cancel Specific Seat Number for Segment 1 ..4GX1/20A

    Cancel All Reserved Seats 4GXALL

  • 6

    Generic Seat Request (Reference Page : Y/MKT/HK1/P8)

    Request Non-Smoking Window Seat on Segment No.2 for Passenger 1.1

    .3NSSW2-1.1

    Request Specific Seat no.on Segment no.1 For Passenger 1.1

    ...3NSST1/18A-1.1

    FREQUENT FLYER

    Report CX Flight Mileage to CXs card for Single Passenger

    (PNR )........................................................................FFCX1234567890

    Carrier Selection

    ....................................................................................FFCX1234567890/BA,QF-1.1

    (Report BA & QFs mileage to CX card no.1234567890 for pax 1.1 CX )

    Segment Selection

    .. .FFCX1234567890/1,2-2.1 (Report seg no.1 & 2 mileage to CX card no.1234567890 for pax 2.1 cx )

    Display Airlines Partnership Agreement by Specific Carriers ...PT*CX

    Delete FF Field Item no.1 ...FF1

    Modify FF Field Item no.2 ..FF2CX2313244557/BA-1.1

    REMARK FIELD

    Remarks for Internal Reference

    General Remarks ............ .5PAX HOLDING USA VISA

    History Remarks which File in PNR History 5H-PAX PSPT NO BNO 661234567890

    Modify General Remarks 51NEW DATA

    Modify History Remarks .53H-NEW DATA

    Remarks Printed on Itinerary

    Add Header Remark 5S0 FREE TEXT

    Add Segment Itinerary Remark ...5S2 FREE TEXT

    Add Footer Remark .5FREE TEXT

    Modify Itinerary Remarks 52S3 FREE TEXT

    Delete Remarks ....................... .52

    PASSENGER EMAIL (VIRTUALLYTHERE)

    Send itinerary to passenger thru Email notification

    Input Passenger Email Address into PNR

    ................................. ...PE [email protected] TO/MR PETER CHAN

    Input Agents Email Address into PNR

    ......................... PE MARY@BIGTRAVEL FR/MARY CHEUNG

    Send Email with PDF attachment, End Transaction and Re-display the PNR ..EMXPR

    Email Modification

    Modify Line no.2 Email Address of *PE Field

    ...PE2 [email protected] TO/MR PETER CHAN

    Delete Line no.3 Email Address of *PE Field ...PE3 Note: If email address contains , please use - - to represent.

    Override defaulted subject line .. 5VSL-FREE TEXT

    Add remarks into Email ... 5VEM-FREE TEXT

    Hide booking class .......... ... 5EBC

    Hide fare details .................. .. 5ZID-NF

    DISPLAY PNR BY OPTIONAL FIELDS

    Display Entire PNR .....*A

    Display Itinerary ................. .*I

    Display Name .............. *N

    Display General Facts ...*P3

    Display Ticket/Time Limit .*P7

    Display Phone Field .... ..*P9

    Display Remarks ......... ..*P5

    Display Received Field and RLOC Abacus ...*P6

    Display History *H

    Display Pre-reserved Seat *B

    Display Frequent Traveller Numbers .*FF

    Display Ticketing Field ...*T

  • 7

    Display Passenger Details ...PD

    Display Email Data in PNR ......*PE

    Display Multiple fields ...*N*I*P3*P6

    Display Queue History ......*QH

    PRINTING FUNDTIONS

    Printer Designation

    Designate Itinerary/Invoice Printer ..DSIV5BD202

    Un-designate Itinerary/Invoice Printer ..DSNO

    Designate Hardcopy Printer ...PTR/5BD202

    Un-designate Hardcopy Printer ...PTR/END

    Printer Status Control

    Check the Printer Status ...RL/5BD202STATUS

    Hold Printer ................. RL/5BD202HOLD

    Release Printer .................... RL/5BD202

    Immediate Printing (English Version Only)

    Host Itinerary DITDPI

    Host Itinerary with Name & Segment Select ....DITN1-3S1/3DPI

    Itinerary Printing (Optional language, Email or Fax)

    For Whole Itinerary and Passenger ..ITIN

    Print Itinerary By Name Select .ITIN N1.1/3.1-5.1

    Print Itinerary By Segment Select ...ITIN S1/5-7

    Print Itinerary By Segment and Name Select .ITIN N1.1-3.1S2/5-8

    General Printing

    Print the PNR .............. ..PTR*A or PTR*IUXXIU

    Print DRS Pages ...... ...PTRY/MKT/HK1/P10

    Print the List of All Meal Code ...PTRDU*/SPM

    Print Daily Sales Report ...... ..PTRDQB*

    To Print Void Report ...PTRWV*

    Queue Printing

    Print all PNR in Specific Queue no ..PTRQL/9

    Print the first 50 PNR in Specific Queue no. .PTRQL/9NM-50

    Print & Save all PNR in Specific Queue no. ...PTRQL/9*S

    Quit the Queue after Printing PTRQXI

    CLONING A PNR

    Clone Itinerary and All Passenger Data ...ICAPD

    Clone All Name Field and Itinerary ...ICAN

    Clone Itinerary with Name Field, Ticketing Field, Phone Field and Remarks Field

    ..... ..ICAN,AP7,AP9,AP5

    DIVIDE & REDUCE PNR

    Steps to Divide PNR

    Step 1: Divide Passenger from PNR ...D2 .1

    Divide Multiple Passenger ...D2.1*4.1

    Step 2 : Enter Received From Field 6MARY

    Step 3 : File Record ..................................................................................F

    Step 4 : End Transaction .E or ER

    Process of Itinerary Change in New PNR

    Step 5 : Display New (Divided) PNR ...*IXXIOU

    Step 6 : Modify Itinerary .X2

    Step 7 : Sell New Segment in PNR .02Y1

    Step 8 : Enter Received From field 6MARY

    Step 9 : End Transaction .E or ER

    Step 10: Inform Airline Total Complete Party by OSI/SSR in Both Original & New PNR

    3OSI CX TPC4 2WONG/J MR/P MS TVL ON CX717Y09DEC

  • 8

    Process of Reduce in New PNR

    Step 5 : Display New (Divided) PNR .*JUWPFK

    Step 6 : Cancel All Segments ...... .......................................................XI

    Step 7 : Received Field ....... ..6MARY

    Step 8 : End Transaction .E or ER

    QUEUE FUNCTIONS

    Display Queue Count Entries

    Display All Queue Count ..QC/

    Display All Queue Count by Name ...QC/-

    Display Specific Queue Count QC/7

    Display Queue Count by Branch Office ..QC/H3H8

    Display Queue Count by Agents sign Sign-in .QC/9SI-AFY

    Access Queue Entries

    Access General Message Queue Q/G

    Access Ticketing Queue .Q/9

    Access Queue no. 9 by Agent Sign In Initial

    Sign-in Q/9SI-AFY

    Display PNR by Options after Access The Queue Q*N*I*P3*P6

    Working on Queue Entries

    Remove PNR from Queue ...QR

    End Transaction And Remove PNR From Queue .E

    Ignore PNR and Place It Back on Queue .I

    Exit Queue and Ignore PNR ..QXI

    Queue Placement Q

    Place PNR on Queue 11 ..QP/44/11

    (Reference Page For PIC code : QI*S*)

    Place Message on Queue QP/H3H8G

    Queue Move

    Move All PNR from Specific Queue to Other Queue ...QMOV/9/200

    Move PNR from Specific Queue to Other Queue with Agents Sign

    .QMOV/9/200SI-AFY

    RETAIL/WHOLESALE AGENT TICKET ISSUANCE

    Turn On the PNR Viewer-ship Function to Wholesales Agent for Ticketing

    5WT-H3D8/ON

    Switch OFF the PNR Viewer-ship Function ..5WT-H3D8/OFF

    REFERENCE PAGE

    Agency News for Worldwide Market .Y/AAI/SYS/NEWS

    List of All Participating Carriers ..Y/VEN

    Specific Airline Information Page ...Y/VEN/ZXJ

    TIMATIC & ETAS

    TIM TRAVEL INFORMATION SYSTEM

    Access TIMATIC system ..TIM

    Visa Enquiry .............................................TIRVNASINDEPARTRBKK TIRVNA(nationality )DE(destination )TR(transit )

    Health Information Enquiry TIRHNASINEMBOMDEHKGTRBKK TIRHNA(nationality )EM(departure )DE(destination )TR(transit )

    Visa & Health Information Enquiry TIRANASINEMBOMDEHKGTRBKK TIRANA(nationality )EM(departure )DE(destination )TR(transit )

    Display Next Page after Access TIMATIC .TIPN

    Quit TIMATIC system ...QUIT

  • 9

    ETAS ELECTRONIC TRAVEL AUTHORITY SYSTEM

    Access to ETAS ETA

    Display Visa Application Mask ....TIETAR

    Enquire Visa Status ..TIETAQ

    Check Visa Application History ...TIETAH

    Passports Eligible Apply for an ETA ...TIETAS6

    Quit ETAS ..QUIT

    FARES QUOTE AND PRICING

    FARE DISPLAY (FQHELP)

    Basic Entry FQHKGTPE

    Shoppers Fare Display .FQHKGTPEALL

    Specify Carrier ..FQHKGLHR-CX

    Specify Travel Date & Carrier FQHKGBKK11AUG-CX

    Display Multiple Carrier fare .FQHKGMNL-CX-PR-5J

    Specify Travel Date, Carrier & Global Indicator FQHKGLAX.AT11AUG-UA

    Specify Travel date, Return date & Carrier ...FQHKGSIN25SEP12R30SEP12-SQ

    Specify Ticketing date, Travel date & Carrier ..FQ10AUG12HKGMSP20AUG12-DL

    Specify Fare Type (Fare Inclusion Code) & Carrier ..FQHKGDFWPM-AA

    (Fare Inclusion Code, reference page FQHELP2)

    Specify Passenger Type & Carrier .FQHKGSIN-SQPSEA

    (SEA = Seaman GIT = Group Inclusive Tour )

    Specify Travel Date, Carrier & Round the World Fare

    ROUND THE WORLD FAREFQHKGHKG02JANCTRW-CX

    Specify Travel Date, Carrier & Fare Basis code ..FQHKGFRA-CXQBEE6M

    Display Adult, Child & Infant Fare Specify Carrier ............FQHKGMNL-PR,ACI

    (A=Adult C=Child , I=Infant )

    Specify Travel Date, Carrier & Booking Class ...FQHKGTPE10FEB-BRBJ

    Specify Travel Date, Carrier & Journey Type .FQHKGDEL07SEP-CXOW

    (OW =One way RT = Round Trip )

    Specify Travel Date, Carrier & Currency Code .FQSINHKG23MAY-SQ/SGD

    Specify Travel Date, Carrier & NUC NUC ...FQNYCHKG01APR/NUC

    Display Sales Restricted Fares ..FQHKGSIN-SQ//SIN

    Display Private Fares Only ..FQHKGKUL-MHPV

    Display Published Fares Only ...FQHKGZRH-LXPL

    Display Total Fares with Tax Amount ...FQHKGTYO-JLFL

    Display Fares by Unique Account Code FQHKGSFO-UAUAC*5566778

    Display Fares by Unique Corporate Code .FQHKGFRA-KLUIABC12

    Display Fares by Account Code ...FQHKGLON-BAAC*5566778

    Display Fares by Corporate Code ..FQHKGLON-VSICDE67

    HOTEL SYSTEM

    HOTEL REFERENCE PAGE

    Refer to : Abacus WorkSpace > Community > Abacus eServices > My eServices > Online DRS > Hotels > Hotel Chain

    ENCODE & DECODE

    Encode Hotel Name W/-HLHYATT

    Decode Hotel Chain Code .W/HL*HY

    HOTEL AVAILABILITY (SHOP)

    Hotel Availability Help Page HOTHELP

    Display Hotel Availability .HOTHKG/25NOV-29NOV2

    Specific the Hotel Chain ...HOTSIN/11NOV-14NOV2/HY,MC

    Specific Hotel Name HOTSIN/11NOV-14NOV2/N-HYATT

    ( Minimum 3 letters

    Specific Currency Code .HOTSIN/11NOV-14NOV2/C-AUD

    Specific Commission Programs HOTHKG/18NOV-20NOV2/CM-Y

    Display Hotel Availability by PNR Segment No. ..HOT1/29DEC2

    Display More Hotel Properties ..HOT*

    Display the First Page of Hotel availability .HOT*0

    Redisplay Hotel Availability with Specific line no. HOT*2

    Redisplay the last screen of Hotel Availability ...HOT**

  • 10

    HOTEL REFERENCE POINTS

    Display Reference Points from Hotel Availability ..HOX*1

    Display Reference Points from Hotel Segment No. HOX2

    HOTEL DESCRIPTION (LOOK)

    Hotel Description Help Page .HODHELP

    Hotel Description from Availability HOD*2

    Display Hotel Address from Hotel Segment No. HOD2

    Redisplay Hotel Description ...HOD**

    HOTEL RATE DESCRIPTION (CHECK)

    Display Rate Description .HRD*3

    Redisplay Rate Description ...HRD*

    HOTEL SELL (BOOK)

    Without Guarantee ...0H12

    Require Guarantee by Credit Card .0H14/GAX371200000000000EXP 04 09-CHAN

    Require Guarantee Deposits by Credit Card ...0H14/GDPSTVI41980000000000EXP 05 09-LEE

    HOTEL SELL OPTIONS

    Specify Name Field if PNR Contains More than 1 Pax ./NM-2.1

    Two Extra Adults ............ ../EX-2

    Corporate ID Number ./CD-9828433

    Frequent Traveller ID Number ../ID-MC3456789

    Airline Traveller ID ./FT-CX1234567890

    Special Information /SI-PREF NON SMKG ROOM

    Hotel Modification

    Hotel Modification Help Page .HOMHELP

    Cancel Hotel Segment ......... X2

    Modify Room Type (for Non-Direct Connect/DCS)..HOM2R/1B2DRAC-2

    Modify Room Type (for DC Shop/DCA) ...HOM2R/PR-1B2DRAC-2

    Modify Check In and Check Out Date ..HOM3D/20NOV-30NOV

    Modify Supplementary Information HOM2O/SI-SMOKING FLOOR PREFERRED

    Delete Supplementary Information ...HOM3X/SI

    HOTEL SELL QUICK REFERENCE

    Step 1

    Hotel availability with qualifier ...... HOTSYD/12NOV-2NTS

    Display more availability ....HOT*

    Step 2

    Display details of specific hotel property .....HOD*3

    Step 3

    Check rate/room rule description ......HRD*2

    Step 4

    Sell 1 room from line no. 2 with guarantee .......... 0H12/GAX371200000000000EXP 04 09-CHAN

    HOTEL GK SEGMENT

    0HHTXXGK1SININ07JUL-OUT09JUL/PARKVIEW SINGAPORE/DBLB/650SGD/G/SI-11 CAVENAGH RDSINGAPORE 0922FONE 65-7338-333FAX 885-555-666REQUEST KING SIZE BED/CF-1234567

    0HHT(hotel chain)(status code use GK)(no. of room)(city code)IN(check-in date)-OUT(check out date)/(hotel name)/(room

    type)/(room rate)/(guarantee late arrival)/SI- (hotel address line 1) (hotel address line 2) FONE(hotel phone number) FAX(fax number)(supplementary information)/CF-(confirmation number)

    FONE( FAX(

  • 11

    CAR SYSTEM

    CAR REFERENCE PAGE

    Car Equipment Index .....DU*/CAR/EQP

    Refer to : Abacus WorkSpace > Community > Abacus eServices > My eServices > Online DRS > Cars > Car Chain

    ENCODE & DECODE

    Encode Car Company Name ...W/-CRAVIS

    Decode Car Code .W/CR*ZE

    Decode Car Type .AVD/CCAR

    SHOPPER QUOTE

    Car Shop Qualifies and Formats Index ...CFHELP

    Display Car Availability . ..CFLAX/9DEC-12DEC/9A-6P CF(city )/(pick up date )-(return date )/(pick up time )-(return time )

    Redisplay Car Shopper Availability ...CF*

    Display Car Availability by Segment Number ..CF1/2

    Check the Rule .................... CF*R2

    Display Local Car Company Policy ..CF*P3

    CAR QUOTE

    Car Quote Qualifies and Formats Index ..CQHELP

    Display Availability for Specific Car Company ..CQZELAX/9NOV-12NOV/9A-6P CQ (car company)(city) / (pick up date) (drop off date) /(pick up time) - (return time)

    CQ

    Redisplay Car Quote Availability .CQ*

    Check the Rule .................... CQ*R1

    Display Car Policy from Car Quote Display CQ*P3

    CARE SELL

    Sell 1 Car for One Passenger .0C1

    Sell 1 Car for a PNR Contains More than 1 Pax. ...0C1/NM-1.1

    Long Sell Car .............................. ..0CARZENN1LAX2AUG-10AUG/ICAR/ARR-0900/RET-1300 0CAR(car company)(action code)(airport code)(pick up date) - (drop off date)/(car type) / ARR-(arrival time) / RET-(return time)

    0CAR ARR RET

    (Car Type Code Refer to DU*/CAR/TYPES)

    CAR SELL OPTIONS

    Frequent Travel Number .../FT-BA1234567

    Car Vendor Club Number ../ID-1234567

    Corporate Discount Number /CD-226817

    Special Rate Code ........... .../RC-BEST

    Supplementary Information ....../SI-RQST BLUE

    Special Equipment .............. .../SQ- CST-PHN

    (Equipment Reference : DU*/CAR/EQUIPMENT)

    Specific Arrival Time ................. ./ARR-9A

    Specific Return Time .................. ../RET-3P

    Specific Car Type ....................... ../CT-SCAR

    (Car Types Reference : DU*/CAR/TYPES)

    Guaranteed By Credit Card ../GAX371234577890120EXP 02 09-SMITH

    Guaranteed Deposit By Credit Card ./GDPSTAX371234577890120EXP 02 09-SMITH

    MODIFICATION

    Change Pick Up Date .......... CM3/PD-12DEC

    Change Drop Off (Car Return) Date ...CM3/RD-17DEC

    Change Pick Up / Drop Off Date ..CM3/PD-06JAN/RD-13JAN

    Change Arrival Time (Car Pick Up Time) ...CM3/ARR-0800

    Change Drop Off Time (Car Return Time) .CM3/RET-9A

    Change or Add Corporate Discount Number ...CM3/CD-9999999

    Change Car Type ................ .CM3/CT-SCAR

    (Car Types Reference : DU*/CAR/TYPES)

    Add Child Seat .................... .CM3/SQ-CST

    (Equipment Reference : DU*/CAR/EQUIPMENT)

    Add SI Field SI ........................ ..CM3/SI-REQ WHITE COLOR

    Delete SI Field SI ................. ..CM3/SI-

  • 12

    4 EASY STEPS CAR SHOP QUICK REFERENCE

    Step 1

    Availability for all car companies .........CFSYD/10APR-12APR/9A-2P

    Step 2

    Display detail of specific car company ..........CF*1

    Step 3

    Display car rules ....CF*R1

    Display extra hour/day charges ....CF*X1

    Step 4

    Input passenger name .....-LIM/BOBBY MR

    Sell 1 car .......0C1

    CAR GK SEGMENT

    0CARZEGK1DEN02AUG-10AUG/ECAR/ARR-0900/RET-1900/RG-USD500 UNL DY/SI-REQ BLUE COLOR/CF-

    471829101US2

    0CAR(car company)(status code use GK)(no. of car)(city code)(pick up date) - (drop off date)/(car type) /ARR-(arrival time) /

    RET-(return time)/RG-(currency code)(rate amount) (mileage) (rate plan) /SI- (supplementary information)/CF-(confirmation no.)

    0CAR

    HELP DESK

    Hong Kong Tel : 2960 8999 Fax : 2563 5365 Macau Tel : 0-800-852

    http://www.abacushk.com

    Prepared by Abacus Distribution Systems (H.K.) Ltd.

    Copyright reserved

    (Jan2014)