Web:  www.assaabloyhospitality.com                                                        

ASSA  ABLOY  Hospitality  CASE  STUDY  

 Nordic  Choice  Hotels  

 

 Leading  Scandinavian  hotel  group  completes  upgrade  of  more  than  3,000  rooms   to  ASSA  ABLOY  Hospitality  Mobile  Access   to  now  offer  mobile  key  functionality.    Customer:  Leading   Scandinavian   hotel   chain,  Nordic   Choice  Hotels,   is   parent   company   to  some  of  the  area’s  most  well  known  brands  –  Comfort  Hotel,  Quality  Hotel  and  Clarion  Hotel  brands,   as  well   as   several   independent  properties.  As  one  of   the  largest   hotel   groups   in   the   Nordics,   Nordic   Choice   Hotels   operates   190  properties.    Challenge:  ASSA   ABLOY   Hospitality   currently   provides   innovative   security   solutions   to   a  majority   of   the   hotel   group’s   190   properties,   including   electronic   locks.   With  today’s   tech-­‐savvy   climate   in   the   hospitality   industry,   Nordic   Choice   Hotels  decided  to  implement  a  mobile  key  solution  that  required  minimal  upgrades  to  the   RFID-­‐enabled   locks   and   that   would   easily   integrate   with   Nordic   Choice  Hotels’  mobile  application.  

 Solution:  Looking   to   implement   a   digital   key   solution   that   was   as   convenient   as   it   was  secure,  Nordic  Choice  Hotels   opted   for  ASSA  ABLOY  Hospitality  Mobile  Access  due  to  the  global  leader  in  hotel  security  technology’s  ability  to  supply  a  solution  that  met   the   needs   of   guests   and   staff.  With   ASSA   ABLOY   Hospitality   being   a  preferred  and  long-­‐term  partner  of  Nordic  Choice  Hotels,  the  hotel  group  turned  to  the  leader  in  hotel  security  technology  to  upgrade  more  than  3,000  electronic  locks  to  allow  for  mobile  key.  All  Stockholm-­‐based  properties,  the  upgrades  took  place  at  Clarion  Hotel  Stockholm,  Quality  Hotel  Globe,  Clarion  Hotel  Amaranten,  Hobo,  Clarion  Sign  and  Quality  Hotel  Friends.    With   ASSA   ABLOY   Hospitality   Mobile   Access,   front   desk   queue   lines   are   now  reduced   due   to   guests   being   able   to   check   in   and   enter   their   guestroom  immediately  upon  arrival  with  a  quick  swipe  of  their  mobile  device,  a  key  benefit  for   guests.   This   has   also   led   hotel   staff   to   be   increasingly   available   now   that  guests   no   longer   need   to   wait   at   the   front   desk   for   a   keycard   to   enter   their  guestroom,   giving   guests   who   have   more   urgent   requests   the   front   desk  assistance  they  need  when  they  need  it  most.      

Results:    • Guests   can   now   quickly   and  

conveniently   enter   their  guestroom   immediately   upon  arrival   with   ASSA   ABLOY  Hospitality  Mobile  Access.  

 • Nordic  Choice  Hotels   staff   is  now  

increasingly   available   for   more  urgent   guest   needs   thanks   to   the  removal   of   the   traditional   front  desk  check-­‐in  process.  

 • Nordic   Choice   Hotels   issued   a  

groundbreaking   2,000   digital  keys   at   its   annual   Winter  Conference   with   its   own   mobile  application   and   ASSA   ABLOY  Hospitality  Mobile  Access.  

“With   the   enhancement   to   ASSA   ABLOY  Hospitality   Mobile   Access   at   six   of   our  hotels,   we   can   now   offer   guests   a   more  convenient   experience   with   the   use   of  innovative   technologies   that   not   only  improve   guest   satisfaction   but   also  increase  overall  property  security.”    - Lisa  Farrar,  chief  digital  officer  of  Nordic  Choice  Hotels  

 

 

 

                                                                     Web:  www.assaabloyhospitality.com                                                        

ASSA  ABLOY  Hospitality  CASE  STUDY