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August 2013 | THIS IS THE last in our series of columns on the industry results for 2012. e first article looked at overall voluntary sales for 2011. e second looked at sales by product and platform. is final article spotlights sales by distribution segment. Total voluntary sales for 2012, according to our annual U.S. Voluntary/Worksite Sales Report, were $6.03 billion, up 6.6 percent over 2011 results. Benefit brokers helped drive this increase. The segment generated about $3.4 billion in new sales, an 8 percent increase over 2011 sales. The brokers’ share of total voluntary sales is now at 56 percent, up from 55 percent last year. Career agents again had the second highest share at 21 percent, and the classics segment increased its share from 14 to 16 percent. However this year, unlike 2011, all segments showed a sales increase in 2012. Again, benefit brokers—with $3,381.4 million in sales (an 8 percent increase over 2011)—and career agents—with $1,253.7 million in sales (up 6 percent from 2011)—led the way in terms of their sales increases. Classic brokers had $822.9 million in sales in 2012, worksite specialists had $483.3 million, and occasional producers had $88.7 million. Clearly, all segments have rebounded from the lower sales of the past several years and are selling more voluntary business. We expect the sales increases to remain as the economy continues to improve and brokers find more ways to assist employers with implementing health care reform and offering a competitive, robust package of employee benefits. Brokers driving voluntary sales New business annualized premium (voluntary sales) was $6.03 billion in 2012, representing a 6.6 percent increase over 2011 results. TICKER Gil Lowerre can be reached at (860) 676-9633 or glowerre@eastbridge. com. Bonnie Brazzell can be reached at (803) 738-1236 or bbrazzell@ eastbridge.com. Glossary Column photograph by Michelle Nolan Read: “Brokers and PPACA: Outwit, outlast, outplay” BenefitsPro.com what’s next By Bonnie Brazzell and Gil Lowerre CAREER AGENTS Work primarily for a single company and sell that company’s products. Aflac and Colonial reps are examples. CLASSICS Focus on voluntary sales and typically sell directly to employers. SPECIALISTS Large marketing groups whose focus is voluntary. Benefits communications is a key service. Most work on cases brought to them by other brokers. BENEFIT BROKERS Focus on traditional group benefits. Some are agencies inside a commercial lines agency. Voluntary products are offered as an additional line. OCCASIONALS Generalists. They have a small agency that sells other products. Worksite is a small part. Benefits Selling | BenefitsPro.com

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August 2013 |

This is The last in our series of columns on the industry results for 2012. The first article looked at overall voluntary sales for 2011. The second looked at sales by product and platform. This final article spotlights sales by distribution segment.

Total voluntary sales for 2012, according to our annual U.S. Voluntary/Worksite Sales Report, were $6.03 billion,

up 6.6 percent over 2011 results. Benefit brokers

helped drive this increase. The segment generated about $3.4 billion in new sales, an 8 percent increase over 2011 sales. The brokers’ share of total voluntary sales is now at 56 percent, up from 55 percent last year.

Career agents again had the second highest share at 21 percent, and the classics segment increased its share from 14 to 16 percent.

however this year, unlike 2011, all segments showed a sales increase in 2012. Again, benefit brokers—with $3,381.4 million in sales (an 8 percent increase over 2011)—and career agents—with $1,253.7 million in sales (up 6 percent from 2011)—led the way in terms of their sales increases.

Classic brokers had $822.9 million in sales in 2012, worksite specialists had $483.3 million, and occasional producers had $88.7 million.

Clearly, all segments have rebounded from the lower sales of the past several years and are selling more voluntary business. We expect the sales increases to remain as the economy continues to improve and brokers find more ways to assist employers with implementing health care reform and offering a competitive, robust package of employee benefits.

Brokers driving voluntary sales

■ New business annualized premium (voluntary sales) was $6.03 billion in 2012, representing a 6.6 percent increase over 2011 results.

TICKER

Gil Lowerre can be reached at (860) 676-9633 or [email protected]. Bonnie Brazzell can be reached at (803) 738-1236 or [email protected].

Glossary

Colu

mn

phot

ogra

ph b

y M

iche

lle N

olan

Read: “Brokers and PPACA: Outwit, outlast, outplay”

BenefitsPro.com

what’snext By Bonnie Brazzell and Gil Lowerre

Career agentsWork primarily for a single company and sell that company’s products. Aflac and Colonial reps are examples.

ClassiCsFocus on voluntary sales and typically sell directly to employers.

speCialistsLarge marketing groups whose focus is voluntary. Benefits communications is a key service. Most work on cases brought to them by other brokers.

Benefit BrokersFocus on traditional group benefits. Some are agencies inside a commercial lines agency. Voluntary products are offered as an additional line.

oCCasionalsGeneralists. They have a small agency that sells other products. Worksite is a small part.

2012 SALES MIX BY DISTRIBUTION SEGMENT

Specialists

Classics

Career Agents

Benefit Brokers

Occassional

21%

16%

8%

Benefits Selling | BenefitsPro.com

BS 8.13 What's Next B.indd 20 7/9/13 10:11 AMSunLifegatefold 8.13.indd 2 7/9/13 10:12 AM